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About Eternal Stone, Inc. — Ranked №2 Countertop Fabricator and Installer in Florence-Graham, CA
52.67
total score
The main rating value calculated from more than 30 indicators.
Exact value: 52.665455 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Eternal Stone, Inc., founded in 2007, ranked number 2 in Florence-Graham, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Eternal Stone, Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Eternal Stone, Inc.: Total Score & Key Ratings
The Total Score of 52.67 out of 100 achieved by Eternal Stone, Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Eternal Stone, Inc. has a rating of 4 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.89 out of 5.
You can read detailed information and evaluations from our independent research of Eternal Stone, Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Eternal Stone, Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Eternal Stone, Inc.
Eternal Stone Inc has been a trusted family-owned and operated business since 2007, specializing in exquisite marble and quartz countertops fabrication. They take pride in offering high-quality products to homeowners, contractors, and designers alike. Their commitment to excellence and craftsmanship has solidified their reputation as a top choice in Southern California for marble, quartz, and tile needs. Whether it's transforming a kitchen with a stunning countertop or elevating a bathroom's aesthetic, Eternal Stone Inc's dedication shines through in every project.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 44
Google
4.4
reviews: 13
YELP
3.6
reviews: 20
Facebook
4.2
reviews: 11
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.892593 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Eternal Stone, Inc. as Very Good.
During our research, the staff at Eternal Stone, Inc. demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Eternal Stone, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Eternal Stone, Inc. directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Eternal Stone, Inc. as Very Good.
The staff member from Eternal Stone, Inc. who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Eternal Stone, Inc. may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.4
Established
Company Age
Eternal Stone, Inc. is an established company, operating since 2007.
According to our research, Eternal Stone, Inc. has been in business since 2007, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Eternal Stone, Inc. directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Eternal Stone, Inc. has a dedicated office.
Our research revealed that Eternal Stone, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Eternal Stone, Inc. directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Eternal Stone, Inc. has its own production facility.
Our research revealed that Eternal Stone, Inc. operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Eternal Stone, Inc. directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Eternal Stone, Inc. does not offer discounts for veterans.
Based on our mystery shopper research, we found that Eternal Stone, Inc. does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Eternal Stone, Inc. directly for confirmation.
Production time
4.7
Very Fast
Production time
We rate the production time of Eternal Stone, Inc. as Very Fast.
Our mystery shopper research revealed that Eternal Stone, Inc. quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Eternal Stone, Inc. is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Eternal Stone, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Eternal Stone, Inc..
Deposit Level
1.8
High
Deposit Level
We rate the deposit level of Eternal Stone, Inc. as High.
Our research found that Eternal Stone, Inc. requires a deposit of 80% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Eternal Stone, Inc..
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Eternal Stone, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Eternal Stone, Inc..
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Eternal Stone, Inc..
Unfortunately, Eternal Stone, Inc. did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Eternal Stone, Inc. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Eternal Stone, Inc. directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Eternal Stone, Inc..
Unfortunately, Eternal Stone, Inc. did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Eternal Stone, Inc., which is recognized in our rankings for other parameters. We recommend reaching out to Eternal Stone, Inc. directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Eternal Stone, Inc.
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
General Contractors
Stone supplier
Kitchen remodeler
Reviews about Eternal Stone, Inc.
All (30)
Google (8)
Facebook (1)
Yelp (21)
Source:Google
Janet Davila
Date: 2022-10-31 08:38:04
Excellent!!!
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Source:Google
Miguel Valle
Date: 2017-03-04 00:59:17
Unbeatable pricing, The staff is professional and Cortious. Great attention to detail on their stone work and the installation work is outstanding.
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Source:Google
Xochitl McCord
Date: 2021-02-26 17:06:33
Highly recommend great people 😊
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Source:Google
Mirna Cobian
Date: 2021-03-10 22:56:20
Excellent service..
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Source:Google
Anthony Moreno
Date: 2016-01-13 04:16:46
This place is one of the best places to choose stone highly recommend
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Source:Google
anthmo25
Date: 2017-04-10 23:21:54
Loved My kitchen Countertop and Master bathroom remodel ! Great customer service and best of all excelent quality!!!
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Source:Google
Lizz Hdz
Date: 2023-05-30 21:27:46
Thank you Danny and Sergio for supporting Montara Elementary Graduation party on behalf of all the parents .
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Source:Google
Angel Moreno
Date: 2021-05-16 01:11:26
Great work would highly recommend them
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Source:Facebook
Angel Moreno
recommends
The dedication and quality of work that they do is so amazing I highly recommend them
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Source:Yelp
Lisa V.
Date: 2023-06-09 02:59:30
True Story: Sometimes, in life, you can get hit with a curve ball that can be hard to recover from, especially when you are cheated and deceived by people whom you trusted. That's what happened to me, and then, through the Grace of God, I was referred to Eternal Stone. With their help we were able to get through this ordeal. They were upfront, honest, and helpful from the very beginning.
Not only did they do an amazing job, but they also brought back the meaning of dignity and humanity. They are very professional and prompt in responding to any questions that you may have. This is very important during construction. They care about their work and more importantly they care about the customer. All of them do. It was an amazing experience.
I would highly recommend Eternal Stone to anyone. They have helped me transform my kitchen and I am so happy with the results. I would also like to express my gratitude to Danny, Sergio, Amaro, and the entire staff for their hard work, professionalism, and thier kindness. They go above and beyond. We are forever grateful. Thank you with all our heart! Cesar and Lisa
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Source:Yelp
Dio C.
Date: 2022-01-26 20:46:50
Danny has been doing my countertops for a while now. He's always on point and has the best prices around. I would highly recommend his company!
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Source:Yelp
Manny A.
Date: 2022-01-22 04:14:18
I can't say enough great things about Danny's expertise when it comes to stone fabrication. He's always willing to go the extra mile. I have been working with him and his team for over 5 years on multiple projects. From residential to commercial he's got you covered. He's an HONEST straight up guy that always delivers great results!!! Thank you Danny!
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Source:Yelp
Judy R.
Date: 2022-01-21 03:21:21
I typically don't write reviews but working with Danny and his team was easy from start to finish. They installed new cabinets and stone at my parent's home. From the start he gave us several estimates to work with our budget and we were able to view the showroom and design a layout that worked for my parents. The installer was amazing and kind and so was everyone involved. Danny was available to answer our questions even on weekends and evening. Overall, job got finished under the estimated time and below budget. Highly recommend them, they are honest and dependable!
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Source:Yelp
Ginger H.
Date: 2019-08-09 00:00:25
From the initial phone call, to the visit to pick the stone, to the measurement, to the installation, it was all so professional, and friendly. We were putting in a new large vanity top and had shopped around, Eternal Stone was by far the best price. Every one of the employees was friendly, courteous and wanted to make sure we got what we wanted. It was installed today and it looks amazing. The installers were quick and efficient. We highly recommend them!
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Source:Yelp
Mervet T.
Date: 2018-06-18 23:56:17
I'll just start by saying that if you're shopping around, look no more.
I happened to be at a place nearby looking at another company's selection of countertops which was limited. I decided to do a Yelp search to find another shop nearby and when I searched for countertops, I found Eternal Stone.
My mom and I went in and spoke with Danny and Sergio who were both super helpful and attentive. I described the look I was going for and they presented me with a few different options to look at. We spoke about the various finishes and cuts they could do for me and decided on a mitered edge. They explained the entire process and did an excellent job on setting AND managing my expectations. From the moment we scheduled the installation until the very end, they showed up when they said they would and did an EXCELLENT job.
It doesn't stop there - I'm currently in the middle of a full remodel on my home and it's been a nightmare. I wish I had known sooner that Eternal Stone does much more than countertops, otherwise I would've hired them for the entire job. I called Danny in a panic one day and he immediately put me in touch with reliable and hard working people. From the electrician and plumber who showed up immediately the next day, to the nice guy who did the backsplash on my kitchen (whom I should've hired in the first place), everyone was more than pleasant to deal with and highly professional.
While this project has been a complete nightmare, I can say that Danny is the one person who's been consistent throughout the entire process and has come through for me, no matter what the circumstance. I had to fire my last contractor for the mess of 2 bathrooms he left me but I will be bringing Danny and his crew in to re-do both of them and I'm confident I will not be disappointed.
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Source:Yelp
Marc B.
Date: 2018-04-12 23:34:28
Excellent stone fabrication and installation. Great to work with and also reasonably priced. We used Eternal Stone for two marble counter tops in our bathrooms. We bought stone from MSI and one of the sales people recommended Eternal Stone. Our experience has been great. They did a really good job with measuring and fabricating as we had some larger sinks than before that had to fit very carefully within existing cabinets. We also had newly refaced cabinets so we were worried about the demolition of the old tile tops. No problems at all!
I watched the installation and noticed that they frame the undermount sinks with plywood supports that run the length of the sinks, which is much better than using the cheap metal clips that come with the sinks. On the day of the installation, they covered everything and cleaned up very thoroughly. The installers even recommended a wider spacing for the taps when they cut the tap holes, which I had not thought about. I am glad they did as it looks really good. I had one small extra piece for the back splash that I decided to add and they came right back the following day and installed it, as well as sealing the marble and adding more caulking all around the back splash. The particular material we chose is very hard to work with, but Eternal Stone cut everything perfectly.
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Source:Yelp
Debbie W.
Date: 2017-09-29 03:10:53
Eternal stone did a great job with our kitchen, bar area and two bathroom countertops. I would highly recommend them.
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Source:Yelp
Anthony M.
Date: 2017-08-06 04:19:41
Hey Rick S, you probably have the wrong company... Danny and his team at Eternal Stone Inc are TRULY amazing to work with. I just recently remolded my kitchen and 3 bathrooms and spent over 65K. Every penny was worth it because I got my dream kitchen and bathrooms. I would definitely recommend them!!!
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Source:Yelp
Arezu F.
Date: 2017-08-06 03:55:10
Danny and his team are amazing. They're professional and got our project done on time. I would highly recommend these guys. Fair pricing, HONEST, and their follow ups were the best. Danny always ensured we were HAPPY. We LOVED their work.
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Source:Yelp
Denise F.
Date: 2017-07-27 04:57:15
Had trouble finding honest installers for my quartz counters. Most people were rude or tried taking advantage of the fact that I am a female. Found a few but they did not come through. Danny definitely exceeded my exceptions. He was professional, kind and on time. Sergio was also friendly and helpful during installation. They gave me a great deal and answered all my questions. I would highly recommend. Everything from the start was fast, from measuring to the actual instillation day and it was done correctly.
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Source:Yelp
Damon F.
Date: 2017-07-27 04:39:20
These guys are amazing. Their pricing is very reasonable, and they are extremely professional. For our home, they remodeled our entire kitchen and two bathrooms in less than 2 weeks. We changed our minds on a few things, a couple of times, but Danny was always professional and patient with us. They made our house look super modern. They even came with us to choose the right stones, granite, and marbles. Danny was on top of our project and supervised his team on a daily bases. Couldn't have used a better company for such a complicated job.
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Source:Yelp
Ardee H.
Date: 2017-03-04 16:54:23
I was looking for someone to do granite work with for several months having had a bad experience. I put everything on hold and the projects stopped. I met Danny and Sergio through a referral and couldn't be happier. Such amazing work, honest and timely. The entire which was taken me months, was actually measured, laser cut and installed within a couple days. I couldn't be happier and most definitely recommend them for ALL Granite work.
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Source:Yelp
David S.
Date: 2016-05-30 16:48:23
Solid guys, great work, used them for years for counter tops, sink installations, walls, showers and construction. I will definitely use them again.
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Source:Yelp
Ellie A.
Date: 2022-12-14 04:30:14
If I could leave zero stars I would. Owner hung up on me after I expressed frustration over lack of communication and missed deadlines. Months later the work is still not done and ever worse, they have our money and materials.
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Source:Yelp
T C.
Date: 2022-12-14 04:25:10
phone's disconnected. no one returnng calls. have our money. Nothing but excuses and no follow through. find another shop.
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Source:Yelp
Steve L.
Date: 2021-03-03 18:29:10
Called and left a message for Danny. He never called back. I call him again and he claims he didn't get my message. So he said he was going to text me his email so I can send over the measurements. Nothing. Do not do business with people who do not reply to phone or text which is basic form of communication not worth the headache in future.
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Source:Yelp
Tayna D.
Date: 2019-08-19 16:48:02
Repeated follow ups to Danny for a quote took so long we had to go elsewhere. He NEVER called us back. Not once. Our contractor pleaded with us to have Danny at least do the fabrication because 'they are really good'. So we hired Danny to pick up our quartz and fabricate. Eternal Stone DID NOT do a quality control check before picking up the quartz. Nor did they do a QC check before they cut it. Are you kidding me? So they cut and installed the quartz with so many blemishes that a four year old could have done a better job. Then there is a deep dent near the sink, that clearly they did, that they did not own up to doing. Promptly after installing, it was all covered with paper for two weeks, so we did not see the blemishes until it was uncovered and were then accused of doing it ourselves and trying to blame them! They are full of excuses and 'we do not do a quality control on pick ups'. Seriously? So you cut the damaged, expensive, piece of quartz with blemishes ALL OVER IT. Leaving me absolutely no recourse with the seller. Frankly, I am convinced they did many on their own. The installation was rather sloppy as well with nothing but more excuses. Pieced together seams are sloppy. Buyer be very wary. I would not recommend them to anyone. Very disappointed.
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Source:Yelp
Michelle D.
Date: 2017-10-11 12:27:17
I am remodeling my kitchen and so excited to finish and I thought I got refereed to a reliable company but after weeks of all the frustration of trying to get Danny to reply i had to hire someone else. I don't understand how businesses/people can succeed with such poor communication skills. It doesn't take much people just return a text or phone call it really does wonders !!!
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Source:Yelp
Rick S.
Date: 2017-07-30 13:00:01
They don't respond to voice messages , they do t seem to care about anyone else's time other than their own. They are completely dismissive of the customers time and we got a 10 min heads up on when they were arriving after they made the mistake when they cut the countertops , they mismatched the countertops after they're mistake and refused to correct the mistake unless we bought a new piece of quartz that they screwed up on. We had other contractors that were waiting on the completion of the counters and they wouldn't tell us when they could finish therefor putting all others on hold. Most narcissistic people I have ever dealt with. Don't use them.
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Source:Yelp
Ken D.
Date: 2017-06-03 17:49:03
Bought a 100 year old house in August 2016 and proceeded with a major remodel of interior. Was referred to Danny, owner of E.S. He was quick to come and provide proposal for kitchen counters, kitchen island, master bath vanity with back splash and fire place hearth. Later we added on shower seat, shower and bath niche boxes. Over the course of several weeks the following occurred. Kitchen counters and island installation were completed as expected. Bathroom vanity was completed as expected. Niche boxes as expected. Downhill from there. His crew did not bring screws to anchor shower seat and they were going to leave it hanging. I ran to hardware store to purchase what they needed. And even with that, a poor job of installation. Totally exasperated with this lack of responsibility on the seat, I paid in full and was glad to be done. A week later I realized the vanity backsplash had not been installed. I contacted Danny via text (his preferred form of communication) to complain that he forgot back splash. His answer was that he was out of quartz and I would have to buy more. I said ok. He also said that he would have to charge me $150 installation. I reminded him that he had already been paid for it. He argued. He finally agreed to do job if I provided back splash at no additional charge. A date was set for installation. He didn't show. Between January 17, 2017 and my final attempt on March 4th, he must have made over a dozen appointments, none of which he kept. Why would he as he got his money and he picked up the additional back splash that I purchased. Also before I hired Danny he acknowledged that he accepted credit cards. On a $5000+ job, Danny accepted a deposit of $1300+ via credit card. After that he required check. Not to be trusted.
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Source:
FAQ About Eternal Stone, Inc. — Based on Independent Research
What materials can I order a countertop from Eternal Stone, Inc.?
During our independent research, we found that Eternal Stone, Inc. offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Eternal Stone, Inc.’s clients in Florence-Graham, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Eternal Stone, Inc. fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Eternal Stone, Inc. is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Eternal Stone, Inc. fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Eternal Stone, Inc., which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Eternal Stone, Inc. most often implement in Florence-Graham, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Eternal Stone, Inc. successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Eternal Stone, Inc.?
The company’s office is located at 2929 Century Blvd, South Gate, CA 90280, but its work is not limited to just the city of Florence-Graham, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Eternal Stone, Inc. work with?
Like many participants in our rating, Eternal Stone, Inc. works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Eternal Stone, Inc. often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Eternal Stone, Inc. have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Eternal Stone, Inc. has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Eternal Stone, Inc. offer any discounts on countertop fabrication in Florence-Graham, CA?
According to our research, Eternal Stone, Inc. does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Eternal Stone, Inc. may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Eternal Stone, Inc. in Florence-Graham, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Eternal Stone, Inc.. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Eternal Stone, Inc.?
Yes, according to our research, Eternal Stone, Inc. offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Eternal Stone, Inc.?
According to our independent research, Eternal Stone, Inc. in Florence-Graham, CA offered one of the fastest fabrication and installation timelines for a stone countertop — just 10 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 10 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Eternal Stone, Inc. to prepare a quote for countertop fabrication and installation?
According to our research, Eternal Stone, Inc. in Florence-Graham, CA prepared a project estimate within 10 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Eternal Stone, Inc. offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Eternal Stone, Inc. performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Eternal Stone, Inc. provide for its work?
According to our information and industry practice, Eternal Stone, Inc., like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Eternal Stone, Inc. in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Eternal Stone, Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Eternal Stone, Inc. is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
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