Essence Design

We rate the staff friendliness of Essence Design as Good. According to our mystery shopper research, the staff at Essence Design demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Essence Design’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Essence Design directly to better understand their approach to customer service.

We rate the staff expertise of Essence Design as Very Good. The staff member from Essence Design who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Essence Design may vary. We recommend contacting the company directly for more comprehensive information.

Essence Design is an emerging company, established in 2016. Our research showed that Essence Design began operating in 2016, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Essence Design directly to confirm the company’s age.

We note that Essence Design has a dedicated office. Our research revealed that Essence Design operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Essence Design directly to confirm the latest details.

We were unable to confirm whether Essence Design has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Essence Design operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Essence Design remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Essence Design directly for more information.

Essence Design does not offer discounts for veterans. Based on our mystery shopper research, we found that Essence Design does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Essence Design directly for confirmation.

We rate the production time of Essence Design as Fast. According to our research, Essence Design quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Essence Design during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Essence Design.

We rate the deposit level of Essence Design as Standard. Essence Design requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Essence Design may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Essence Design.

We did not receive quote preparation data from Essence Design. Unfortunately, Essence Design did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Essence Design remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Essence Design directly to clarify timelines and conditions.

We did not receive pricing information from Essence Design. Unfortunately, Essence Design did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Essence Design, which is recognized in our rankings for other parameters. We recommend reaching out to Essence Design directly to obtain pricing details and further information.