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About ELITE STONE LLC — Ranked №7 Countertop Fabricator and Installer in Memphis, TN
56.6
total score
The main rating value calculated from more than 30 indicators.
Exact value: 56.599612 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
ELITE STONE LLC ranked number 7 in Memphis, TN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included ELITE STONE LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
ELITE STONE LLC: Total Score & Key Ratings
The Total Score of 56.6 out of 100 achieved by ELITE STONE LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — ELITE STONE LLC has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.06 out of 5.
You can read detailed information and evaluations from our independent research of ELITE STONE LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact ELITE STONE LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about ELITE STONE LLC
A family-owned company ELITE STONE LLC specializes in kitchen and bathroom countertops services. It’s a real expert in natural stone. Granite, marble, quartz and quartzite countertops of this company differ from others in quality and prices. The company is good at maintaining the high level of customers’ satisfaction. If you want to replace your old countertop and look for countertop installation service near you, ELITE STONE LLC will help you to solve your task. Managers of the company in collaboration with its partners will help you to create a project of an ideal countertop. Call them for a free estimate and brief consultation.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 19
Google
4.8
reviews: 18
YELP
5
reviews: 1
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.055556 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of ELITE STONE LLC as Very Good.
During our research, the staff at ELITE STONE LLC demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with ELITE STONE LLC’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting ELITE STONE LLC directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of ELITE STONE LLC as Excellent.
The staff member from ELITE STONE LLC who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at ELITE STONE LLC may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
0
No Data
Company Age
We were unable to determine the age of ELITE STONE LLC.
Unfortunately, as part of our mystery shopper research, we were unable to determine when ELITE STONE LLC was established. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ELITE STONE LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ELITE STONE LLC directly for more accurate information.
Own Office
5
Has Office
Own Office
We note that ELITE STONE LLC has a dedicated office.
Our research revealed that ELITE STONE LLC operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting ELITE STONE LLC directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that ELITE STONE LLC has its own production facility.
Our research revealed that ELITE STONE LLC operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting ELITE STONE LLC directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
ELITE STONE LLC offers discounts for veterans.
Our research revealed that ELITE STONE LLC provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting ELITE STONE LLC directly to confirm the accuracy of this data.
Production time
5
Very Fast
Production time
We rate the production time of ELITE STONE LLC as Very Fast.
Our mystery shopper research revealed that ELITE STONE LLC quoted a project completion time of 7 days. This is the fastest possible time, placing them in the Very Fast category. ELITE STONE LLC is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by ELITE STONE LLC during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with ELITE STONE LLC.
Deposit Level
1
Very High
Deposit Level
We rate the deposit level of ELITE STONE LLC as Very High.
ELITE STONE LLC requested a deposit of 100% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with ELITE STONE LLC the details of their approach and reasons for this policy.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by ELITE STONE LLC may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from ELITE STONE LLC.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from ELITE STONE LLC.
Unfortunately, ELITE STONE LLC did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, ELITE STONE LLC remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting ELITE STONE LLC directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from ELITE STONE LLC.
Unfortunately, ELITE STONE LLC did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of ELITE STONE LLC, which is recognized in our rankings for other parameters. We recommend reaching out to ELITE STONE LLC directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of ELITE STONE LLC
Wheelchair accessible entrance
Wheelchair accessible parking lot
Stone supplier
Bathroom remodeler
Cabinet store
Countertop contractor
Granite supplier
Home improvement store
Interior construction contractor
Kitchen remodeler
Marble supplier
Reviews about ELITE STONE LLC
All (11)
Google (10)
Yelp (1)
Source:Google
mariana prieto
Date: 2024-12-07 01:37:14
Fantastic company, great pricing, even better staff. My husband and I really enjoyed working with them. Very professional and knowledgeable. Beautiful work.
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Source:Google
Marlene Ramos
Date: 2024-03-29 23:53:59
Espectacularmente hermosas opciones Este me encantó para mi casa
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Source:Google
Michael Watts
Date: 2024-04-24 13:37:02
We are very pleasped with the entire expdrience. Rozie and Francisco kept us inspired about our project. They truly work as a team. Francisco ia Awesome , very meti culous . We love the look created in our kitchen and bathroom. Rosie provided me with articles on how to care for my lovely stone. Wev will recommend them to all our friends.
Read more
Source:Google
Sheppard Jackson
Date: 2024-10-15 00:02:06
Unparalleled quality at unbeatable prices. My previous fabricator was unable to do complex angles cuts. I ended up using Elite Stone to complete the countertops on a fully-custom vanity. It turned out absolutely magnificently. They even installed the sinks on the vanity & a separate bar sink that had been neglected during initial install.
You will not find fabricators this talented at this price point. It’s even rarer for contractors to finish an incomplete job. They completely exceeded expectations. I HIGHLY recommend them for all your cabinet/countertop needs!
Read more
Source:Google
Ginger Worthington
Date: 2023-03-02 22:20:40
They are amazing! Rosie went above and beyond when helping pick out the perfect slab for my kitchen countertops!! Francisco was so very helpful with measuring, installing, and giving helpful instructions on the care of my countertops to make sure they last!! I couldn’t be more pleased!!
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Source:Google
Scott Burnett
Date: 2020-12-08 20:37:49
This is a company you can trust. I’ve already told my family and friends to use them. It’s nice to deal without a company that has excellent communication and delivers the product perfectly and ON TIME with no hassles. Would (and most certainly will in the future) use them again. Francisco and his crew pay attention to every detail and I’ve got the kitchen countertops to prove it.
Read more
Source:Google
Sammy James
Date: 2020-12-02 03:06:52
Beautiful stones
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Source:Google
Bill Harper
Date: 2024-04-08 21:10:50
Rosie was excellent in helping us choose the perfect granite pattern for our kitchen counter tops at reasonable prices. And Franciso is meticulous in measuring, cutting and installing. I highly recommend their business!!
Read more
Source:Google
Cicely Wilson
Date: 2023-03-10 17:08:33
If you are creating your dream kitchen, get your countertops from Elite Stone. Rosie helped me find EXACTLY what I was looking for! I couldn’t be happier with the product, installation, and customer service.
Read more
Source:Google
Mark Gugert
Date: 2021-07-05 02:18:17
Good work. Business etiquette another question. Stay clear. More to come.
Read more
Source:Yelp
Roberta W S.
Date: 2024-11-12 22:55:05
Highly pleased with the bathroom countertop fabrication and installation done by Elite Stone. Quick turnaround and easy process for getting the work done. The owners are both Pleasant and professional
Read more
Source:
FAQ About ELITE STONE LLC — Based on Independent Research
What materials can I order a countertop from ELITE STONE LLC?
During our independent research, we found that ELITE STONE LLC offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by ELITE STONE LLC’s clients in Memphis, TN for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does ELITE STONE LLC fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, ELITE STONE LLC is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does ELITE STONE LLC fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by ELITE STONE LLC, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does ELITE STONE LLC most often implement in Memphis, TN?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that ELITE STONE LLC successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of ELITE STONE LLC?
The company’s office is located at 2899 Walnut Grove Rd, Memphis, TN 38111, but its work is not limited to just the city of Memphis, TN. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does ELITE STONE LLC work with?
Like many participants in our rating, ELITE STONE LLC works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, ELITE STONE LLC often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does ELITE STONE LLC have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether ELITE STONE LLC has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does ELITE STONE LLC offer any discounts on countertop fabrication in Memphis, TN?
Yes, based on the results of our research, ELITE STONE LLC offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of ELITE STONE LLC in Memphis, TN?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from ELITE STONE LLC. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from ELITE STONE LLC?
Yes, according to our research, ELITE STONE LLC offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at ELITE STONE LLC?
According to our independent research, ELITE STONE LLC in Memphis, TN offered one of the fastest fabrication and installation timelines for a stone countertop — just 7 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 7 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take ELITE STONE LLC to prepare a quote for countertop fabrication and installation?
According to our research, ELITE STONE LLC in Memphis, TN prepared a project estimate within 7 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does ELITE STONE LLC offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, ELITE STONE LLC performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does ELITE STONE LLC provide for its work?
According to our information and industry practice, ELITE STONE LLC, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact ELITE STONE LLC in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on ELITE STONE LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
ELITE STONE LLC is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let ELITE STONE LLC know that you found them through the National Ranking Countertops Contractors!