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About ELITE Marble & Granite — Ranked №10 Countertop Fabricator and Installer in Cambridge, MA
18.27
total score
The main rating value calculated from more than 30 indicators.
Exact value: 18.268659 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
ELITE Marble & Granite, founded in 1999, ranked number 10 in Cambridge, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included ELITE Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
ELITE Marble & Granite: Total Score & Key Ratings
The Total Score of 18.27 out of 100 achieved by ELITE Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — ELITE Marble & Granite has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of ELITE Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact ELITE Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about ELITE Marble & Granite
ELITE Marble & Granite provides clients in Somerville, Massachusetts with kitchen or bathroom countertops from marble, granite, quartz, neolithic, soapstone. The company’s high quality products are custom cut.
Jose Gonzalez founded ELITE Marble & Granite 21 years ago and nowadays the company runs successfully.
There are only skilled installers and qualified managers. The company cooperates with designers and architects. And it is famous for its responsible approach to customers’ desires. This company is the best variant for you if you look for countertop installation services near you.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 11
Google
5
reviews: 10
YELP
5
reviews: 1
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.124074 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of ELITE Marble & Granite.
Unfortunately, we were unable to reach ELITE Marble & Granite during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting ELITE Marble & Granite directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of ELITE Marble & Granite.
Unfortunately, we were unable to reach ELITE Marble & Granite during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of ELITE Marble & Granite, but only indicates the absence of data. ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
4.5
Legacy
Company Age
ELITE Marble & Granite is a legacy company, established in 1999.
According to our research, ELITE Marble & Granite has been in business since 1999, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting ELITE Marble & Granite directly to confirm the details.
Own Office
0
No Data
Own Office
We were unable to confirm whether ELITE Marble & Granite has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether ELITE Marble & Granite operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ELITE Marble & Granite directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether ELITE Marble & Granite has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether ELITE Marble & Granite operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ELITE Marble & Granite directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether ELITE Marble & Granite offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if ELITE Marble & Granite provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ELITE Marble & Granite directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from ELITE Marble & Granite.
Unfortunately, ELITE Marble & Granite did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting ELITE Marble & Granite directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from ELITE Marble & Granite.
Unfortunately, ELITE Marble & Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from ELITE Marble & Granite.
Unfortunately, ELITE Marble & Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, ELITE Marble & Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting ELITE Marble & Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from ELITE Marble & Granite.
Unfortunately, ELITE Marble & Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of ELITE Marble & Granite, which is recognized in our rankings for other parameters. We recommend reaching out to ELITE Marble & Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of ELITE Marble & Granite
Small business
Delivery
Service guarantee
Credit cards
In store shopping
Countertop store
Granite supplier
Stone supplier
Reviews about ELITE Marble & Granite
All (10)
Google (9)
Yelp (1)
Source:Google
Dianna Medeiros
Date: 2022-04-21 15:59:06
I am very satisfied with the workmanship
and product that Jose installed. The work that he did was excellent and very professional. I would recommend Elite marble and granite.
Read more
Source:Google
Devin Silva
Date: 2022-04-20 15:38:33
The customer service is amazing would recommend there work
Read more
Source:Google
Teresa “Teri” Sousa
Date: 2024-02-03 01:59:26
Elite Marble & Granite did our quartz countertops. Jose was so helpful and patient. The job was professionally done, the quartz is beautiful and high quality, and the price was fair . I highly recommend them .
Read more
Source:Google
Jordan V
Date: 2023-06-01 23:43:56
Jose and Jenna are a great team! They work hard and get the job done fast. Would definitely do business again
Read more
Source:Google
Emma von Erlach
Date: 2024-01-26 22:55:29
High quality, responsiveness and value for your $$$. Highly recommend!
Read more
Source:Google
Denise Alves
Date: 2022-04-21 15:33:38
My granite countertops are beautiful, they came quick and installed perfectly and sealed my other granite. They work hard and deliver in no time. Thank you!!!
Read more
Source:Google
John Caiaze
Date: 2022-04-21 15:55:52
I’m a contractor and have many clients, I have worked with Jose and his granite is top notch and service is exceptional my clients are very happy and have recommended it to their family and friend. Couldn’t ask for better service.
Read more
Source:Google
bob brazao
Date: 2022-06-07 16:14:20
Elite Marble & Granite did my quartz counter tops. They did a beautiful job. The price was great. I'm very happy with the counter tops. What a difference it makes in my kitchen. So glad I went with them!
Read more
Source:Google
kate flaim
Date: 2024-12-05 13:48:37
Jose came through for me in a very last-minute pinch, and went way above and beyond to make sure I got what I needed. A change in our tile meant the tub fixtures didn't fit on the rough parts, and we needed to raise them up half an inch. Jose took a piece of marble sill that we already had and in 24 hours he cut perfect "washers" out of it so our plumber could finish the installation. He was super responsive and a great problem solver! Thank you so much!
Read more
Source:Yelp
JM Y.
Date: 2024-04-10 13:51:02
I had called many places about getting a stone top for a storage cart.
Many places quoted ridiculous amounts and delivery fees.
Jose was honest and gave a great price delivered!
Truly a great experience and I would highly recommend!
He actually cares about doing the right thing and providing great customer service!
Read more
Source:
FAQ About ELITE Marble & Granite — Based on Independent Research
What materials can I order a countertop from ELITE Marble & Granite?
During our independent research, we found that ELITE Marble & Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by ELITE Marble & Granite’s clients in Cambridge, MA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does ELITE Marble & Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, ELITE Marble & Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does ELITE Marble & Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by ELITE Marble & Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does ELITE Marble & Granite most often implement in Cambridge, MA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that ELITE Marble & Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of ELITE Marble & Granite?
The company’s office is located at 55 Summer St Unit B, Somerville, MA 02143, but its work is not limited to just the city of Cambridge, MA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does ELITE Marble & Granite work with?
Like many participants in our rating, ELITE Marble & Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, ELITE Marble & Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does ELITE Marble & Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether ELITE Marble & Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does ELITE Marble & Granite offer any discounts on countertop fabrication in Cambridge, MA?
Unfortunately, during our independent research, we were unable to reach representatives of ELITE Marble & Granite to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of ELITE Marble & Granite in Cambridge, MA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from ELITE Marble & Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from ELITE Marble & Granite?
Yes, according to our research, ELITE Marble & Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at ELITE Marble & Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from ELITE Marble & Granite in Cambridge, MA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take ELITE Marble & Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from ELITE Marble & Granite in Cambridge, MA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does ELITE Marble & Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, ELITE Marble & Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does ELITE Marble & Granite provide for its work?
According to our information and industry practice, ELITE Marble & Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact ELITE Marble & Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on ELITE Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact ELITE Marble & Granite for a Free Estimate
ELITE Marble & Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let ELITE Marble & Granite know that you found them through the National Ranking Countertops Contractors!