About Eastern Kitchen — Ranked №6 Countertop Fabricator and Installer in Melbourne, FL
58.25
total score
The main rating value calculated from more than 30 indicators.
Exact value: 58.248081 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Eastern Kitchen, founded in 2017, ranked number 6 in Melbourne, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Eastern Kitchen among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Eastern Kitchen: Total Score & Key Ratings
The Total Score of 58.25 out of 100 achieved by Eastern Kitchen in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Eastern Kitchen has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.22 out of 5.
You can read detailed information and evaluations from our independent research of Eastern Kitchen’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Eastern Kitchen directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Eastern Kitchen
At Eastern Kitchen Inc, their focus on the installation of high-quality granite and quartz countertops sets them apart as a premier Home Improvement Store in Melbourne. They offer an extensive selection of granite and quartz countertops, ensuring quality and affordability. As a family-owned store, Eastern Kitchen Inc has a longstanding tradition of serving the Melbourne community, providing both exceptional products and expert guidance. Their dedicated staff excels in helping clients choose the perfect countertops and cabinets, ensuring each design aligns with individual tastes and needs.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 80
Google
4.7
reviews: 66
YELP
4.4
reviews: 7
Facebook
5
reviews: 7
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.2
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.224074 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Eastern Kitchen as Excellent.
Our mystery shopper research revealed that the staff at Eastern Kitchen provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Eastern Kitchen’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Eastern Kitchen directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Eastern Kitchen as Excellent.
The staff member from Eastern Kitchen who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Eastern Kitchen may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.1
Emerging
Company Age
Eastern Kitchen is an emerging company, established in 2017.
Our research showed that Eastern Kitchen began operating in 2017, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Eastern Kitchen directly to confirm the company’s age.
Own Office
5
Has Office
Own Office
We note that Eastern Kitchen has a dedicated office.
Our research revealed that Eastern Kitchen operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Eastern Kitchen directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Eastern Kitchen has its own production facility.
Our research revealed that Eastern Kitchen operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Eastern Kitchen directly to confirm the accuracy of this data.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Eastern Kitchen offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Eastern Kitchen provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Eastern Kitchen remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Eastern Kitchen directly for more information.
Production time
5
Very Fast
Production time
We rate the production time of Eastern Kitchen as Very Fast.
Our mystery shopper research revealed that Eastern Kitchen quoted a project completion time of 7 days. This is the fastest possible time, placing them in the Very Fast category. Eastern Kitchen is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Eastern Kitchen during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Eastern Kitchen.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Eastern Kitchen as Standard.
Eastern Kitchen requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Eastern Kitchen may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Eastern Kitchen.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Eastern Kitchen.
Unfortunately, Eastern Kitchen did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Eastern Kitchen remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Eastern Kitchen directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Eastern Kitchen.
Unfortunately, Eastern Kitchen did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Eastern Kitchen, which is recognized in our rankings for other parameters. We recommend reaching out to Eastern Kitchen directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Eastern Kitchen
Onsite services
Debit cards
Accepts Credit Cards
Cabinet maker
Bathroom remodeler
Granite supplier
Kitchen remodeler
Marble contractor
Reviews about Eastern Kitchen
All (24)
Google (8)
Facebook (6)
Yelp (10)
Source:Google
Nancy Womeldorf
Date: 2024-03-05 19:07:22
Eastern kitchen completed our job in four days. The kitchen is amazing and exceeded my expectations. They are so organized. Their knowledge and enthusiasm made the job easy and fun !! Their price was the best!! Would highly recommend them
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Source:Google
Tina Friess
Date: 2023-09-01 17:32:56
Kisha was the floor sales person with whom I had the pleasure of working. She’s professional, upbeat, transparent, and very responsive. I really enjoyed working with her. She’s knows her stuff, and she’s fun to work with. Kim and Tony are both amazing. They are so hard working and strive to excel at the customers needs and desires. We felt them to provide more than excellent quality and at a very fair price. I felt as though they all listened to what I wanted and needed. Our kitchen turned out truly beautiful and we are so pleased with it.
This is a company I would use again in a heartbeat and have recommended to several friends. I’m providing before and after pics to really appreciate the drastic difference.
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Source:Google
Darlene Samuel
Date: 2023-11-07 00:57:37
I love my new kitchen. Everyone that I came in contact with was awesome. The installers was always on time, I will definitely refer Eastern Kitchen to all my friends and family. Thank you so much for a great experience.
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Source:Google
Charlene Voss
Date: 2024-04-25 16:18:58
Eastern Kitchens gave us great quality in a timely manner. The entire project was done in a matter of a few weeks from tear down to completion. We couldn’t be happier with our new kitchen!! Thank you all who worked with us from Eastern Kitchens!
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Source:Google
Lorinda de Zayas
Date: 2024-04-10 23:31:39
The staff at Eastern Kitchens were great to work with. They have infinite patience. Karen answered our many questions. Tony was a master of measuring. The installation crew were polite and detail oriented craftsmen. It was an advantage having the company do both the cabinets and the countertops. We are very happy with our new kitchen. We highly recommend Eastern Kitchens.
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Source:Google
Bonnie Thein
Date: 2023-10-12 03:52:47
We decided to go with Eastern Kitchen installing our new cabinets and granite. I am so glad we did because they were wonderful from the beginning to the end. I added an addition to my kitchen and made a coffee bar section which is all mine LOL. and I love it 😍
I also extended my counter tops to have more room as they are custom to what we wanted and I’m so happy I did. Eastern Kitchen is the best in Brevard County hands down and you won’t find a better place. They have the best prices, service, and installation! Tony was great when he came to design my kitchen. Mary was always there for me and guided me thru the whole process. She was amazing!!! The two installers were the best part because the end results were AMAZING and their work and how they strived for everything to be perfect was awesome. Karen keep doing what you’re doing cause the team you have is making HAPPY customers!
I can’t say how much I love my granite kitchen with white shaker cabinets:) The room in the cabinets and drawers are more spacious then I had before :) I love my sink that I’m glad I upgraded, because it’s so big and nice. Love the self closing cabinets and drawers. The quality of the material is PRICELESS!
Thank you all - Bonnie
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Source:Google
Lance Nap
Date: 2022-08-07 15:56:51
Eastern Kitchen was absolutely 💯. The whole business was awesome to work with from coming to my house taking measurements and pictures then creating a 3D design of our new kitchen. The installation was flawless, the crew went above and beyond. It also was the best price compared to the other companies. I thank all of them, Karen, Tony, Ashley, Mary, D, Mike and the 2 other installers I'm sorry if I left your name out., again truly wonderful to work with. This company gets a 10 out of 10. I have recommended them to family and friends.
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Source:Google
Ana Villarreal
Date: 2022-10-20 16:33:38
Karen and her team were awesome! They quickly helped me design the kitchen that I wanted, and delivered the assembled cabinets for my contractor to install. They also delivered and installed an absolutely beautiful slab of quartz to complete the look. On counter-top installation day, Tony and his guys went above and beyond to make it look amazing! The look and quality of the cabinets far exceeded my expectations at this price point...great value! Their lead time was a little longer than stated, but they were still faster than others around town. Overall, very satisfied and will definitely use them again for future home projects!!
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Source:Facebook
Shane Reynolds
recommends
I first met with Karen the owner when I walked into her showroom. When she and I began to talk about cabinets for my rental in Fort Pierce, I found her to be very approachable, honest and sincere as we talked.
When I was asking Karen about the construction of the cabinets, she asked me to come back to where they assemble them in the back of the building. She gave me a first hand tour of what they do to prepare cabinets for delivery and installation. You can tell from walking around both the showroom and the shop that they really take a lot of pride in their work and presentation of the showroom
After shopping around in Melbourne and Vero Beach, I found Karen to be the best price and with the best product so we entered into a contract.
The communications that I received from Karen was definitely above and beyond. She is very reachable and you can count on her to return your call or your text messages.
Once her crew of three people showed up, they got started immediately after discussing with me the layout to confirm everything. They worked diligently all day without taking excessive breaks. The installers just like Karen are very approachable, and when I had questions, they would stop and take the time to walk me through my questions just to make sure the install was going to be satisfactory. Not only did they work diligently, but they were very clean throughout the day, and every day that they left they cleaned up after themselves as if they were not there.
I would highly recommend Karen and Eastern Kitchens to any of my clients and know that they would be taking well care of.
Shane Reynolds
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Source:Facebook
Mary L. Albano Sullivan
recommends
It was so easy doing business with Eastern Kitchen, Inc. They arrived when they said they would, did a fantastic job installing my granite and they replaced a window sill because it was aesthetically pleasing.
I would definitely use them again, and I can recommend them to anybody doing cabinet/counter work.
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Source:Facebook
Brenda G. King Bryant
recommends
Eastern Kitchen’s came to my home today and installed my new quartz countertops. On a scale of 1 to 10 I would have to say all of their work is a 10+. I would recommend Eastern Kitchen to anyone that wants to redo their kitchen. I will definitely use them again in the future.
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Source:Facebook
Lynda Townsend Burns
recommends
The staff is very helpful and informative, but not pushy. It’s been a nice experience!
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Source:Facebook
Casey Gehm-Gannon
recommends
I called the other day and spoke with Heather and she was so informative and helpful with all of my 21 questions. I feel so confident in working with her and the company in my future project.
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Source:Facebook
Mary Ann Bowman
recommends
Quality, price, installation and the entire staff is amazing, talented and very helpful. Highly recommend Eastern Kitchens. We can’t say enough good things about them.
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Source:Yelp
Richard C.
Date: 2025-05-19 20:36:06
Outstanding service from beginning to end. Antonio and the entire staff were courteous, professional and knowledgeable.
Highly recommended!
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Source:Yelp
Adena D.
Date: 2025-04-28 16:59:47
Love Eastern Kitchen...Karen and entire staff! Always a smooth transaction for every kitchen project as I renovate homes. A great value for a great final product! A nice color selection of solid wood soft close cabinets available. And they work with 3 stone suppliers here in Brevard county to fabricate your chosen stone top counters. I only choose Eastern Kitchen -Ellis road when in need of a kitchen renovation. Now we just need the final finishes and cabinet paint to complete this current kitchen project as seen in pictures attached. Highly recommend.
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Source:Yelp
Sueli B.
Date: 2024-08-02 20:58:16
Their work is absolutely outstanding. Our new kitchen counter is gorgeous. Mary and the installation crew were great, pleasant, very attentive to our needs. Great value and completion time. Highly recommended!
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Source:Yelp
Donna D.
Date: 2023-09-11 20:44:19
We absolutely love our new double master bath thanks to Eastern Kitchen! From start to finish they made the process easy and flawless. Kisha was our sales representative. She was both very knowledgeable and friendly. Our beautiful new cabinets and quartz countertops were expertly installed by Chuck and crew on the exact day we originally set up. Chuck and his crew were friendly, professional and meticulous installing our new cabinets and countertops. WE could not be happier with both the look and quality. We cannot thank Eastern Kitchen enough for the outstanding job they did. We very highly recommend them!
Donna & Paul D.
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Source:Yelp
Michele H.
Date: 2023-03-01 18:09:46
They were recommended to us by friends, and we are so glad. Our experience with them was very positive. While other kitchen companies took weeks to to get us a design after visiting our home, they sent me two designs within 24 hours. They could easily see a design change I wanted to make, whereas another company couldn't. When meeting with Karen in the showroom, she can make changes to your kitchen design in real time. The staff were all pleasant to work with. The installers were wonderful with alot of attention to detail. They were much more reasonably priced than the company that couldn't even give me what I wanted too. We would use them again in a heartbeat!
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Source:Yelp
Beth B.
Date: 2021-04-18 19:26:35
They did a great job on our kitchen counter replacement from start to finish. We worked with both Karen and Keisha, and they were both great. Our job was a little complicated, as we were cutting down a bar, had some angled areas, and 2 waterfalls, but it all turned out perfectly, and the fabricator did an amazing job of keeping the granite pattern matching at the seams and waterfall edges. They were responsive, showed up on time both for the template and install, and very helpful and friendly when we were in the showroom a couple of times. I would definitely use them again should I have a need for this type of remodeling.
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Source:Yelp
Sheryl S.
Date: 2021-03-25 15:26:30
A+ service from walking in the door to plan new cabinets to the installation! Great customer service, fantastic quality of the cabinets and quartz countertops and excellent and timely installation were all appreciated! Use this family owned business for your kitchen needs!
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Source:Yelp
Dawn A.
Date: 2016-04-30 14:14:41
We recently had our kitchen renovated by Eastern. I was amazed at how quickly they gave us our estimate, planned and installed this project. We love our new kitchen and it was very affordable. The cabinets are excellent quality and the granite is spectacular! Thanks Tony, Karen, Ashley and Wong!
Dawn
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Source:Yelp
Nina F.
Date: 2025-07-15 21:00:25
Not sure where the "outstanding service" is - we scheduled an appointment with a kitchen designer 2 weeks in advance to arrive and find out she wasn't even in the building and we should come back later, I then called to reschedule and got an email starting with "hey". Very unprofessional we are taking our business elsewhere.
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Source:Yelp
James P.
Date: 2015-06-25 13:59:48
What started out to be an advertised 4,500 Hundred Kitchen, ended up over 8,000. They stated they would be here every day, first thing until the job was done. There came at Noon and 3pm a couple of days, and forgot items etc. They had plugged in 2 Big Saws in my Utility room, and a Fan, that led out to my carport. The kitchen came out fine, but 3 days later, I noticed a big puddle of water in my utility room. I checked my freezer, and all the food was thawed, and had to be thrown out. I had MANY containers of homemade turkey soup, that takes an entire day to make. Also, lots Hamburger, hotdogs, steaks, fish, handpicked Blueberries and Blackberries and other items that was lost. I called Eastern Kitchens, and the owner Karen, would only say she will check this and call me back. She did not. I called again, and spoke to Ashley, she stated she will discuss with Karen. While on the phone, Karen stated she will call me back. She did not. I called this morning and Karen is now saying they did not do this. They were the only people that used my outlets in my Utility room. I just want $200.00 back for my food that was ruined, and they will not accommodate me. I feel I have no other options but to complain on the BBB and other sites to let others know how this company operates. Really frustrated, and will never recommend them, or use them again.
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Source:
FAQ About Eastern Kitchen — Based on Independent Research
What materials can I order a countertop from Eastern Kitchen?
During our independent research, we found that Eastern Kitchen offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Eastern Kitchen’s clients in Melbourne, FL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Eastern Kitchen fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Eastern Kitchen is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Eastern Kitchen fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Eastern Kitchen, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Eastern Kitchen most often implement in Melbourne, FL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Eastern Kitchen successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Eastern Kitchen?
The company’s office is located at , but its work is not limited to just the city of Melbourne, FL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Eastern Kitchen work with?
Like many participants in our rating, Eastern Kitchen works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Eastern Kitchen often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Eastern Kitchen have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Eastern Kitchen has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Eastern Kitchen offer any discounts on countertop fabrication in Melbourne, FL?
Unfortunately, during our independent research, we were unable to reach representatives of Eastern Kitchen to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Eastern Kitchen in Melbourne, FL?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Eastern Kitchen. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Eastern Kitchen?
Yes, according to our research, Eastern Kitchen offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Eastern Kitchen?
According to our independent research, Eastern Kitchen in Melbourne, FL offered one of the fastest fabrication and installation timelines for a stone countertop — just 7 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 7 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Eastern Kitchen to prepare a quote for countertop fabrication and installation?
According to our research, Eastern Kitchen in Melbourne, FL prepared a project estimate within 7 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Eastern Kitchen offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Eastern Kitchen performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Eastern Kitchen provide for its work?
According to our information and industry practice, Eastern Kitchen, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Eastern Kitchen in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Eastern Kitchen. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Eastern Kitchen is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Eastern Kitchen know that you found them through the National Ranking Countertops Contractors!