East Coast Granite & Tile
since 2016
Examples of works performed by East Coast Granite & Tile
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About East Coast Granite & Tile — Ranked №2 Countertop Fabricator and Installer in Springfield, MO
total score
Exact value: 74.572186 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
East Coast Granite & Tile, founded in 2016, ranked number 2 in Springfield, MO in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included East Coast Granite & Tile among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
East Coast Granite & Tile: Total Score & Key Ratings
The Total Score of 74.57 out of 100 achieved by East Coast Granite & Tile in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — East Coast Granite & Tile has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.1 out of 5.
You can read detailed information and evaluations from our independent research of East Coast Granite & Tile’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact East Coast Granite & Tile directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about East Coast Granite & Tile
A family operated East Coast Granite & Tile is at the top of customers rating of countertops companies because it’s a full-service company. They design, manufacture and install countertops. The company has won respect among potential clients because of its professional team along and the lowest possible pricing. The company is good at using quartz and granite for countertops. The company not only manufactures and installs countertops, but they also replace the old ones and polish the new ones. Managers of the company will help you to make a real countertop just from your ideas. Whether you’re building a new home or remodeling your current one, East Coast Granite & Tile can help bring your vision to life.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 133
YELP
reviews: 6
reviews: 16
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of East Coast Granite & Tile
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Credit cards
Debit cards
Accepts Cash
Accepts Credit Cards
Open to All
In store shopping
Countertop store
Bathroom remodeler
Granite supplier
Kitchen remodeler
Stone supplier
Reviews about East Coast Granite & Tile
All (21)
Google (10)
Facebook (6)
Yelp (5)
Larry Covington
Date: 2026-10-21 01:27:28
These guys are quick, and professional. Their prices are awesome and work is amazing!
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Alicia Farley
Date: 2026-09-25 11:41:53
I had a mostly great experience with East Coast Granite. Jacob in sales was very helpful and responsive for all my questions and getting a quote to me quickly. Vlad came and did the laser templating. I had an unusual counter shape (round curving into a straight section over a peninsula) and he was able to make it perfect. The installers did a fantastic job. They were jovial and hard workers. Seemed to really enjoy their work and took pride in making everything perfect. The trouble was with their scheduling and communication through Jalyn. She called to schedule a week in advance and gave me a date and afternoon arrival time with expected job to be "about 2.5 hours, maybe more". The night before, I got a text with a reminder confirmation that gave a morning arrival. Time had changed with no communication. Thankfully, I was able to change my schedule. Unfortunately, the installers ran into some difficulties and the job was unable to be completed that day. I expected them to come back the next morning. No one showed up, no phone call. I called Jalyn to check mid-morning because I had a plumber scheduled for the afternoon to install the sink and a family birthday party that evening...I needed the kitchen finished. She said she would try to make sure they were done in time for the plumber and get back to me with a time, hopefully an arrival around 2 PM, but she would have them call me when they were on their way. At 3 PM I had to call again because no one had ever called me back. Jalyn didn't answer the phone. I had to call Jacob to get ahold of Jalyn. She said she needed them to do an out of town job first, but she thought they would be back at my house at 3:45. They showed up at 4:15 (I was clear that the birthday party was at 5). So they worked until 5. The epoxy was stinky when my guests arrived, and the countertops still not complete. They told me they would return at 6:30 AM the next day. I was up and ready. No one came. No one called. At noon, I called. Jalyn didn't answer the phone. I had to call Jacob again to find out what was going on. He was shocked that the work wasn't completed but was able to get ahold of Jalyn. She said they were coming in the afternoon. No apologies. They did come then and completed the job. The countertops look beautiful. I think the installation could have been much less stressful with some simple communication and allowing the installers to complete the job rather than sending them to other jobs for 2 more days before returning here.
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Karen Elaine
Date: 2026-07-23 20:55:39
We have used East Coast before and were so impressed that we had them do our quartz for our kitchen remodel this time too! They did an amazing job including a 5x10 island slab! Perry and OZ were great! Nice job guys!! Highly recommend!!
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Heather Flinn
Date: 2024-11-17 04:23:46
Every interaction with this company was great. They were easy to reach and on time. They were easier to work with than anyone else on our entire project. They also were able to make suggestions to improve the design and they were several thousand dollars less expensive. Highly recommend!
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Shannon Gonzales
Date: 2024-10-22 03:40:44
After reading other reviews on the internet, we decided to go with East Coast for our counter tops and we are glad we did! East coast made the process very easy and everyone of their staff is super friendly and professional. We are extremely happy with East Coast and the results of our kitchen and we are truly thankful to East Coast for their dedication and perfectionism.
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David & Kimberly Galvan
Date: 2024-10-20 13:19:04
We were shopping for granite for a kitchen remodel and found Demetri at East Coast Granite. He made the process of choosing the granite easier and was patient with our process with viewing every slab until we found just what we wanted. He answered every call and text and even worked with us while we were on vacation with the design over the phone. The installers were professional and polite. We would recommend them to anyone who is wanting to remodel their kitchen or bath.
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Don Haberlein
Date: 2024-09-12 22:28:38
Granite shopping is a complicated and time consuming process. There are so many different fabricators in Springfield with inventory from around the world. But after reading the customer reviews about East Coast Granite & Tile my wife and I had confidence that our search was probably over. At East Coast Granite, we met Blaine, our Sales Associate, who listened to our plans for remodeling our home, the colors we were utilizing, our budget and the timeframes we were dealing with. Blaine quickly took us to the warehouse where their vast assortment of granite and quartz slabs are on display. The granite color options he had available were exactly what we wanted to see and the prices which were disclosed upfront allowed us to make the best selection for our needs. Then the good news: we didn't have to wait 6 - 8 weeks for our granite to be installed. In less than two weeks, Thomas and Perry, the installers who work at East Coast Granite & Tile, were at our home with massive pieces of perfectly fabricated and polished granite to completed our remodel. Thomas and Perry took their time and each piece was handled with care and professionalism. We can't imagine anyone doing a better job. They even vacuumed up after themselves! We probably could have saved some time had we read the reviews first before we went granite shopping months earlier. But, in hindsight, educating ourselves by visiting all of those other fabricators convinced us that we were at the right place when we finally met Blaine and his team at East Coast Granite & Tile.
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jay moreno
Date: 2024-05-18 17:48:46
I highly recommend this company. They did a wonderful job for such a fair price. My wife and I were grateful to work with Tender Brock she helped answer our many questions and was sure to give us multiple quotes when we changed our plans for our house. I would definitely go with this company again
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Sarah Burr
Date: 2024-05-09 23:14:40
From start to finish THIS place is hands down the BEST! We spent a few days talking and getting estimates with nine different stores in the surrounding area and we decided on East Coast. Tender was our sales associate and we had 5 star service! She answered every text and call, she always went above and beyond for us. This is a big financial purchase and we only experienced the best service with this incredible company. We were very impressed by the professionalism of everyone who came into our home and every person we had to deal with during this process. I do have to give a huge shout out to the installers…those guys ROCK! You have to look hard to find the seams in my granite. For me this was a big deal and something I was worried about…some work is not that great from what we saw in our research from other companies. Tender and her team even took pictures of newly installed granite to just show me seams before we made our decision…like I said above and beyond! Our countertops are BEAUTIFUL and I hope you have the same great experience as we did with East Coast. I HIGHLY recommend them!!
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B Molica
Date: 2024-04-30 22:59:34
Loved everything about my experience with East Coast Granite. Tender and Jalyn were awesome with helping me pick out the granite and the installers did an amazing job! Highly recommend!!
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Amy Ogles
East Coast Granite was wonderful to work with. We replaced our kitchen countertops to Quartz and we’re very pleased with the outcome. They were a pleasure to work with every step of the way, from the salesperson, to scheduler, to installation. Top notch! We will definitely use them again for bathroom countertops.
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James Murphy
horrible customer service. very impolite
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Sharon Casteel Mahaffey
Professional, extremely helpful, easy to work with, great pricing and quick turn around. I cannot recommend them enough! Thank you Dimitri, Vlad, Perry, Scott, and all the others that worked behind the scene to get us taken care of, we LOVE our countertops!
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Kirk Miller
we have nothing but good things to say about East coast, polite, professional and made sure that everything was to our satisfaction !
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Robin Daniels
Very professional from start to finish. Our granite looks amazing! Highly recommended!
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Dennis Eads
I work there as a salesman. The guys I work with are great. This is a family owned business that really cares and goes the extra mile to make it right
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Maggie M.
Date: 2026-05-08 19:34:44
Beautiful granite. Tight seams, you cannot see them. This company did an outstanding job on installing the granite countertops in our kitchen. The price was inline and competitive with other companies.
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Mary G.
Date: 2026-02-05 16:16:09
Horrible service. They quoted $150 and scheduled an appointment to reattach our kitchen sink at 3:30 the following day. The person never showed up so we called back and were told that they don't do that. We bought the granite from this company; they installed it along with the sink. I'm sure they subbed the installation out and the person Demetri set up to come out was a sub. The original purchase and installation were very good however, the follow up phone call today was very disappointing.
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David H.
Date: 2020-03-15 04:18:08
The people at East cost Granite and Tile in Springfield MO were greatly deal with. Viktoriya made the whole process so easy. She beat the competitions prices and they hustle to get you a quick install date. Dimitry was very nice when we visited the showroom. Vlad came in on his day off to template the job to meet our schedule. The installation was top notch. Yuri and his crew worked hard and weren't bothered by the rain or the three flight of stairs. These folks work hard for your business. I'd refer them to anyone looking for granite counter tops. Thank you to everyone at East Coast Granite and Tile. David, Kimberling City MO
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Jey A.
Date: 2019-02-16 10:23:37
East Coast Granite did a fantastic job. Everyone was was very nice and the job was done much quicker than expected. We could not be any more pleased with the quality and price they offered us. Thanks to all involved.
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Joan H.
Date: 2017-11-08 14:03:02
We stopped in to look at options for our kitchen remodel and walked out having purchased granite for the kitchen as well as the game room bar! They were at our house two days later to do the templates for the countertops. We were told it would be a week from the date of template for the install but we received a call telling us our counter tops were ready three days ahead of schedule. I wanted no seams in the granite so it meant that one of the counter tops was huge and unfortunately it broke as they were loading it into the truck to bring it to my house. They came anyway with the other pieces and promised the broken top replacement would be ready the next day. As promised, they arrived at my home the next evening with the new top. I cannot say enough about how awesome they were to work with and their level of customer service was outstanding. Vic and Dimitri know granite and the installers were knowledgeable, professional and friendly. We recently returned to order a quartz hearth for our fireplace and they remembered us. Would definitely recommend!
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FAQ About East Coast Granite & Tile — Based on Independent Research
What materials can I order a countertop from East Coast Granite & Tile?
What types of spaces does East Coast Granite & Tile fabricate countertops for?
What shapes of kitchen countertops does East Coast Granite & Tile fabricate?
What countertop design styles does East Coast Granite & Tile most often implement in Springfield, MO?
What is the service area of East Coast Granite & Tile?
What types of clients does East Coast Granite & Tile work with?
Does East Coast Granite & Tile have its own countertop fabrication facility?
Does East Coast Granite & Tile offer any discounts on countertop fabrication in Springfield, MO?
What is the price category of East Coast Granite & Tile in Springfield, MO?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from East Coast Granite & Tile?
What is the fabrication and installation timeline for a countertop at East Coast Granite & Tile?
How long does it take East Coast Granite & Tile to prepare a quote for countertop fabrication and installation?
Does East Coast Granite & Tile offer cutouts for sinks, cooktops, or other elements?
What guarantees does East Coast Granite & Tile provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on East Coast Granite & Tile. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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3042 E Chestnut Expy, Springfield, MO 65802, United States