DMC Waterjet

We rate the staff friendliness of DMC Waterjet as Poor. Based on our mystery shopper research, the staff at DMC Waterjet showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with DMC Waterjet’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting DMC Waterjet directly to better understand their approach to customer service.

We rate the staff expertise of DMC Waterjet as Good. The staff member from DMC Waterjet who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at DMC Waterjet may vary. We recommend contacting the company directly for more comprehensive information.

DMC Waterjet is an established company, operating since 2008. According to our research, DMC Waterjet has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting DMC Waterjet directly to confirm the accuracy of the details.

We note that DMC Waterjet has a dedicated office. Our research revealed that DMC Waterjet operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting DMC Waterjet directly to confirm the latest details.

We note that DMC Waterjet has its own production facility. Our research revealed that DMC Waterjet operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting DMC Waterjet directly to confirm the accuracy of this data.

DMC Waterjet does not offer discounts for veterans. Based on our mystery shopper research, we found that DMC Waterjet does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting DMC Waterjet directly for confirmation.

We rate the production time of DMC Waterjet as Very Slow. Our research revealed that DMC Waterjet quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with DMC Waterjet before starting a project. Important: Our evaluation is based on information provided by DMC Waterjet during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with DMC Waterjet.

We rate the deposit level of DMC Waterjet as Standard. DMC Waterjet requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by DMC Waterjet may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from DMC Waterjet.

We rate the quote preparation speed of DMC Waterjet as Very Fast. Our mystery shopper research revealed that DMC Waterjet prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. DMC Waterjet is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with DMC Waterjet.

We rate the price level of DMC Waterjet as Low. Our mystery shopper research revealed that DMC Waterjet offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $100.72 per square foot, while for Carrara Morro quartz, the price was $95.35. These prices fall into the Low category, making DMC Waterjet an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $8400 for Calacatta Idilio quartz and $7952 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from DMC Waterjet.