D&L Tile, Inc.
since 1973
Examples of works performed by D&L Tile, Inc.
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About D&L Tile, Inc. - Ranked No. 3 Countertop Fabricator and Installer in Reno, NV (2026)
total score
Exact value: 50.391111 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
D&L Tile, Inc., founded in 1973, ranked number 3 in the 2026 Countertops Contractors ranking for Reno, NV.
We included D&L Tile, Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
D&L Tile, Inc.: Total Score & Key Ratings
The Total Score of 50.39 out of 100 achieved by D&L Tile, Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — D&L Tile, Inc. has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.46 out of 5.
You can read detailed information and evaluations from our independent research of D&L Tile, Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact D&L Tile, Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
For the November 2026 ranking update, we refreshed public review data and recalculated the scores. We retained the earlier Mystery Shopper findings; those checks were not repeated for this update. The ranking year is not the date of every observation on this page.
General information about D&L Tile, Inc.
D&L Tile, Inc. was founded in remote 1973, and it quickly became a big name in the tile and stone business in Reno, Nevada. The company is famed for its commitment to offering high-end products and delivering an ultimately positive experience to private customers. Their team of competent and well-versed stone contractors provides high-quality tile, quartz, quartzite, granite, marble, and porcelain residential kitchen countertops as well as bathroom tiles and vanities with professional installation and replacement jobs. The company’s managers are ready to guide clients through every step of a process of getting a new worktop or solid surface for a home renovation project. You can safely expect detailed and courteous consultations on design options, price ranges, product maintenance, and replacement aspects.Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 63
YELP
reviews: 21
reviews: n/a
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of D&L Tile, Inc.
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible
Accepts Credit Cards
Bike Parking
In store shopping
General Contractors
Kitchen & Bath
Countertop Installation
Tile store
Granite supplier
Marble contractor
Stone supplier
Tile contractor
Reviews about D&L Tile, Inc.
All (20)
Google (10)
Yelp (10)
christine Loredo
Date: 2026-09-28 20:58:28
I needed to have a travertine table top replaced and the team at D&L handled it perfectly. We picked out the slab and the team produced a tabletop that looks even better. Excellent team and service.
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Kathy Russell
Date: 2026-08-28 15:14:54
What a tremendous group of people they have working here! Emily helped us with selections and details. She was always pleasant and on top of everything. Zach, who completed all the measurements and pricing, was accurate, thorough, and responsive to all our changes in a very friendly manner. The installers were absolutely tremendous…artists in their work! Brett, William, and Julio matched all pieces seamlessly in appearance and were absolutely meticulous in their installation. They were very careful to coordinate patterns so everything flowed beautifully! Outstanding craftsmen!!! We really appreciated their outstanding efforts!
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M B
Date: 2026-08-14 23:09:01
Excellent company! They did a great job installing two butterfly porcelain slabs around our fireplace and finishing some kitchen quartzite work that the previous contractor, who was troublesome and had some bad cuts, did not even complete. D and L was a real joy to work with. They are very communicative. On-time, organized, and fair. Ryan, Zach, Emily and their installers were all superb. We are so happy with the results. Glad to support a long standing family-owned company that really knows their stuff. Thank you, D and L Tile!
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ann linnett
Date: 2024-12-26 19:40:16
It was a treat to deal with a smaller, local tile company. The price is the same if not better than the big box stores, or mega tile shops. The personal contact is so nice. D&L were professional from the very start, and they even honored a quote that gave me from a year past! how's that for service ? Highly recommend.
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Brayden Ingraham
Date: 2024-12-20 21:36:02
Everyone is super knowledgeable and very kind. We got a granite slab for our counters and they sourced it super fast and had it cut and installed even faster. The installers didn't leave any hint that they were there besides our beautiful counters. Emilie who helped us pick out our backsplash was very thorough in choosing which samples would pair with the color and the very first one she gave us was the one we went with and we are super happy with the result. Will go through then again for our next project hands down.
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Janis Green
Date: 2024-11-18 18:40:48
D&L tile was recommended to us by 2 different contractors in town. They were able to hold our material until our cabinets were installed. They were very honest through the process even when things didn’t go as planned. We are glad we went through them and highly recommend them to anyone for future project.
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Tom Davis
Date: 2024-10-09 14:05:31
Steve, Ryan and Emilie were great to work with, they took the time to walk me through all the different options for my kitchen counter tops and I couldn't be happier with how it turned out. The installers were also great to work with. They showed up on time, were courteous and cleaned up at the end of each day. I would recommend D&L Tile to anyone that is in need of new solid surface counter tops or tile work.
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keeli mcclintick
Date: 2024-10-08 16:31:16
D & L gave a 5 Star performance remodeling my kitchen and master bath. With Emilie's expertise and product knowledge, choosing the materials was a snap. Scheduling and ordering was timely and Ikar and Frankie skillfully moved past installation obstacles to complete an artistic end product. This team is highly recommended.
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Nicole Carlon
Date: 2024-08-16 20:36:12
Emilie and the installers were awesome to work with beginning to end. They were able to come take measurements the day after we first called them, And helped us figure out the right stone and backsplash to achieve the look we were were going for. Installation was easy and scheduling was a breeze, even when we hit a bump in the road they were very accommodating. We 100% will use them again. Here is a before and after.
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Barbara Weeks
Date: 2024-07-03 21:02:20
Breathtaking! What was once a blank canvas wall is now a stunning double sided fireplace. Simple yet elegant. The 3D stack stone marble wall is a statement piece. Thank you D & L Tile for your creativity and vision for adding the winglets to create a complete finished appearance. A special thank your to your installer Victor for his meticulous attention to detail. Without your amazing talent, I would have missed the beauty for which I have received.
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Susan W.
Date: 2026-04-03 03:28:14
D&L fabricated our granite kitchen & laundry room counters. Absolutely beautiful. It is all perfect and we are so happy with the finished kitchen and laundry. We also had a bronze statue that fell off a shelf during an earthquake and broke the granite base. They made a new round base! Perfect! Highly recommend them for all your stone work.
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Rose A.
Date: 2026-01-29 20:40:58
They were not clear with how our counter would be installed. It was badly cut and badly arranged. The son Ryan did a poor job measuring our area for the counter and he never informed us we could use their software to correctly arrange our slabs for our kitchen counter and backsplash so that they would match and look seamless. The slabs do not match and have a poor continuity. One of the seams between the slabs, because of the poor cuts/measurements, is large enough to fit a coin between the two slabs. This particular seam is the backsplash behind my stove so not easily hidden. Their solution, rather than using a new slab, was to just add extra caulk. When we expressed our concerns to the father owner Steve, his response was to tell us they had been in business for years and did the Governor's house years ago. Perhaps they would have done a good job for us if I was the Governor, but instead they did less than adequate work. Also, they did not put the hours for the sink faucets in the place where we wanted them. They did not ask for instruction on where to place the holes, even though we were in the house when they were making them. I had to have them come to our house several times to correctly caulk the seams. The technician did a sort of ok job. But the counters were never installed to our satisfaction. When we voiced our concerns Steve and Ryan simply dismissed us and our concerns. My husban
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Mike H.
Date: 2025-05-29 12:16:22
Excellent work and workmanship from start t o finish. Designer was fantastic with great recommendations on color and design. The workman was just a great craftsman. The final product exceeded expectations. Nice work!!
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Andy D.
Date: 2025-05-14 02:30:11
D&L Tile installed ceramic flooring and a granite bathroom countertop for us. We are very pleased with all the work they did. Emily was very helpful in assisting us in the selection of the tile and a granite slab, communicating costs and coordinating installations. The completed tile floor was inspected by a D&L supervisor to ensure the quality of the final project. We are very pleased with the quality and value of the work they did and the materials we purchased.
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George O.
Date: 2024-07-03 13:50:40
The people at D & L Tile were great throughout the entire process of remodeling our master bath. They were responsive, professional and the quality of the work was outstanding. We won't hesitate to use them again and recommend them to others. George O.
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Margie F.
Date: 2024-04-03 01:00:49
Estimator came out twice and never provided a quote even after calling several times to see if they were interested in our major remodel. Very poor customer service.
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Amanda S.
Date: 2023-04-05 17:12:58
This review includes combined input from my husband and me. We requested estimates from three companies and ended up hiring D&L Tile, a 3rd generation family business led by Ryan Boucher. They were not the least expensive of the three, but the prices were reasonable, they had excellent online reviews, were personally referred to us by our handyman, and we had good initial rapport with the estimator and designer. Estimator Zach was knowledgeable, polite, and answered our many questions. Dena, the design consultant, patiently showed us many options for our countertop, tile, and grout and made insightful suggestions without pushing any particular style or brand. On demolition day, Julio and William arrived within five minutes of the scheduled start time and jumped right into work. They mentioned they don't normally do teardown work but proceeded accordingly. They laid down plenty of floor covering to protect our carpet and tile and also covered our range with thick plastic. Julio and William finished in one day, and did a good job cleaning up after their day's work. Some minor damage was done to our windowsill that we knew would cost outside of the parameters set to complete the project. At one point, Julio had a concern about a measurement and contacted Ryan, who was scheduled to come out the next day to take measurements. Ryan came to our home that afternoon and did all the measurements and addressed Julio's concern. Ryan patiently explained the process to us. A week later, Julio and William arrived to install the countertop. Installation went pretty smoothly - they took a lot of time to ensure the countertop was level and they stayed later than their usual quitting time in order to finish the job in one day. Two days later, Mark called to say our tile had arrived and could be installed the next day. We cancelled other plans we had for that day and made an appointment for tile installer Steve to be at our home at 7 a.m. the next morning. Later that day, Mark called to say he had forgotten about some company training scheduled for the same morning and Steve would come to our home right after training, likely around 10 a.m. The next morning at 10:15 we still had not seen Steve, so we left a message on Mark's voice mail and called the main number; the person who answered said training was running longer than expected but Steve would still be coming. Steve arrived at about 11:30 a.m. and got set up right away and began setting the tile. He communicated well, asking us our preference on several aspects of how the tile would be lined up, edging, etc. He made good progress, but it ended up taking three separate work days spread over six days to finish the job: The first day was a Friday, they do not work weekends (not complaining, just explaining), and we had appointments on Mon, Tues, and Wed that we had to schedule around. I'd suggest scheduling tile jobs when all parties are available on consecutive days as Steve had to completely assemble and disassemble his tile cutter and bring/remove other equipment and supplies twice rather once (he could have left everything if it had just been overnight, rather than several days between visits). After the tile work was complete, Steve secured most but not all of the outlets (all of which now required extra-long screws as the tile increased the depth). He called Mark for advice, who came to our house and inspected the outlet, determining that it wasn't up to code and a new box would need to be installed by an electrician. We called our electrician who said this often occurs after tile work; in the end, we paid $80 to have the box secured correctly. After relating some of the challenges to Ryan and requesting a free cutting board for our inconvenience / additional cost, his response was that things happen during a project such as this and they already given us an unfinished stone remnant for future matching purposes. After two or three responses back and forth via email he agreed to smooth the edges of the remnant so it could be used as a cutting board if we dropped it off at their location. Overall, we like the work done by D&L Tile. We have no complaints about any of the employees who came to our home to do work, but they did appear to be stretched too thin at times. Some things aren't easy to say, but this could be a great company with a few changes in internal communication, updating scheduling protocols, and addressing client concerns in real time. This company is competing with several other local companies for business and if they made a few changes, they could easily be #1. In the end, we'd recommend that D&L Tile be added to your list of countertop/tile companies when you are getting bids.
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Liz A.
Date: 2021-05-23 07:37:08
I am so impressed with the work that D and L Tile did in my kitchen and bathrooms. They were very professional and proficient. The granite came out beautiful. Thank you for the amazing job!!!
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Jacqueline B.
Date: 2020-05-22 21:04:27
I have been using D&L for my personal residence and investment properties for the past four years; for both granite and tile installation. We have been so pleased with their work I referred my mom to use them for a full bathroom remodel as well. They are professional, prompt, and do great work. Their crew has always been very respectful of our personal space while working inside our residence, they keep their work area clean, and get their work done on schedule. Ryan and Steve are both great to work with and easy to communicate with. Would definitely recommend!
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Tony G.
Date: 2020-05-08 20:53:35
I commend D&L Tile for their excellent work assisting me to install a specialized faucet used for an alkaline water ionization system in my home. I needed a specific hold drilled into my granite kitchen countertop. The company scheduled me in a timely fashion. The technician, Ryan, did an excellent job! He arrived at the specified time, accomplished exactly what I required, and quickly cleaned up. I highly recommend D&L Tile.
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FAQ About D&L Tile, Inc. — Based on Independent Research
What materials can I order a countertop from D&L Tile, Inc.?
What types of spaces does D&L Tile, Inc. fabricate countertops for?
What shapes of kitchen countertops does D&L Tile, Inc. fabricate?
What countertop design styles does D&L Tile, Inc. most often implement in Reno, NV?
What is the service area of D&L Tile, Inc.?
What types of clients does D&L Tile, Inc. work with?
Does D&L Tile, Inc. have its own countertop fabrication facility?
Does D&L Tile, Inc. offer any discounts on countertop fabrication in Reno, NV?
What is the price category of D&L Tile, Inc. in Reno, NV?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from D&L Tile, Inc.?
What is the fabrication and installation timeline for a countertop at D&L Tile, Inc.?
How long does it take D&L Tile, Inc. to prepare a quote for countertop fabrication and installation?
Does D&L Tile, Inc. offer cutouts for sinks, cooktops, or other elements?
What guarantees does D&L Tile, Inc. provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on D&L Tile, Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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111 Linden St, Reno, NV 89502