Distinctive Granite & Marble

We rate the staff friendliness of Distinctive Granite & Marble as Very Good. During our research, the staff at Distinctive Granite & Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Distinctive Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Distinctive Granite & Marble directly to better understand their approach to customer service.

We rate the staff expertise of Distinctive Granite & Marble as Very Good. The staff member from Distinctive Granite & Marble who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Distinctive Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.

Distinctive Granite & Marble is an experienced company, operating since 2001. Our research revealed that Distinctive Granite & Marble began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Distinctive Granite & Marble directly.

We note that Distinctive Granite & Marble has a dedicated office. Our research revealed that Distinctive Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Distinctive Granite & Marble directly to confirm the latest details.

We note that Distinctive Granite & Marble has its own production facility. Our research revealed that Distinctive Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Distinctive Granite & Marble directly to confirm the accuracy of this data.

Distinctive Granite & Marble does not offer discounts for veterans. Based on our mystery shopper research, we found that Distinctive Granite & Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Distinctive Granite & Marble directly for confirmation.

We rate the production time of Distinctive Granite & Marble as Standard. During our research, Distinctive Granite & Marble quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Distinctive Granite & Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Distinctive Granite & Marble.

We rate the deposit level of Distinctive Granite & Marble as Standard. Distinctive Granite & Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Distinctive Granite & Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Distinctive Granite & Marble.

We did not receive quote preparation data from Distinctive Granite & Marble. Unfortunately, Distinctive Granite & Marble did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Distinctive Granite & Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Distinctive Granite & Marble directly to clarify timelines and conditions.

We did not receive pricing information from Distinctive Granite & Marble. Unfortunately, Distinctive Granite & Marble did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Distinctive Granite & Marble, which is recognized in our rankings for other parameters. We recommend reaching out to Distinctive Granite & Marble directly to obtain pricing details and further information.