About Distinctive Granite & Marble — Ranked №8 Countertop Fabricator and Installer in Beaufort, SC
47.05
total score
The main rating value calculated from more than 30 indicators.
Exact value: 47.054747 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Distinctive Granite & Marble, founded in 2001, ranked number 8 in Beaufort, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Distinctive Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Distinctive Granite & Marble: Total Score & Key Ratings
The Total Score of 47.05 out of 100 achieved by Distinctive Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Distinctive Granite & Marble has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.76 out of 5.
You can read detailed information and evaluations from our independent research of Distinctive Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Distinctive Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Distinctive Granite & Marble
Founder John Antunes started his company in New York in 1981. The company now has showrooms in Hilton Head, Beaufort, Ridgeland, (SC) and Pooler (Savannah) Ga., as well as in New York. The company’s showrooms are frequented by the area’s top interior designers and architects, as well as home and business owners. Distinctive has more than 20,000 slabs and 250 varieties of stone, including exotics from limited production quarries
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 16
Google
4
reviews: 8
YELP
n/a
reviews: n/a
Facebook
4.5
reviews: 8
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.8
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.755556 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Distinctive Granite & Marble as Very Good.
During our research, the staff at Distinctive Granite & Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Distinctive Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Distinctive Granite & Marble directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Distinctive Granite & Marble as Very Good.
The staff member from Distinctive Granite & Marble who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Distinctive Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.2
Experienced
Company Age
Distinctive Granite & Marble is an experienced company, operating since 2001.
Our research revealed that Distinctive Granite & Marble began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Distinctive Granite & Marble directly.
Own Office
5
Has Office
Own Office
We note that Distinctive Granite & Marble has a dedicated office.
Our research revealed that Distinctive Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Distinctive Granite & Marble directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Distinctive Granite & Marble has its own production facility.
Our research revealed that Distinctive Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Distinctive Granite & Marble directly to confirm the accuracy of this data.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Distinctive Granite & Marble offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Distinctive Granite & Marble provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Distinctive Granite & Marble remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Distinctive Granite & Marble directly for more information.
Production time
3
Standard
Production time
We rate the production time of Distinctive Granite & Marble as Standard.
During our research, Distinctive Granite & Marble quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Distinctive Granite & Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Distinctive Granite & Marble.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Distinctive Granite & Marble as Standard.
Distinctive Granite & Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Distinctive Granite & Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Distinctive Granite & Marble.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Distinctive Granite & Marble.
Unfortunately, Distinctive Granite & Marble did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Distinctive Granite & Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Distinctive Granite & Marble directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Distinctive Granite & Marble.
Unfortunately, Distinctive Granite & Marble did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Distinctive Granite & Marble, which is recognized in our rankings for other parameters. We recommend reaching out to Distinctive Granite & Marble directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Distinctive Granite & Marble
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Debit cards
Credit cards
In store shopping
Countertop store
Reviews about Distinctive Granite & Marble
All (13)
Google (7)
Facebook (6)
Source:Google
Steven Hardin
Date: 2024-02-03 15:22:53
BEWARE of Distinctive Granite. We had them do the stone when we remodeled our kitchen over two years ago. We had problems from the on-set with fit/finish and we tried for over two years to get them to make it right. They sent crews out three times, but the problem was never corrected. The reason I am writing this now is that I wanted to allow them time to make it right, which they did not. They were NOT responsive to emails in a timely fashion though we were very patient and persistent in our communication to them. We eventually paid out of pocket to have a young man who has worked with stone for years and now has his own business come out and repair them and he did an exquisite job. Distinctive could have easily had him come out (it only took about five hours) but they did not. It is also good to note that Distinctive owns the local warehouse, so they are making bank on you when you use them versus another retailer—all the more reason it is disheartening that they did not come out and make this right. If they had, I would not be writing this and could have written a positive review. Unfortunately, I don’t know enough about other companies to recommend one, however, I can strongly suggest you do yourself favor and avoid this company at all lengths.
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Source:Google
David Dillinger
Date: 2014-04-16 13:47:45
Do not waste your time, effort or money on this company. We had a slab installed for our kitchen island, which we did not pick out, It was installed and it was cracked directly down the middle, and was tried to cover up with epoxy. We've have tried multiple times to have the issue addressed; but phone calls are never returned. Only very begrudgingly; did someone come out and look at the slab, and their statement is "Oh, it's supposed to be like that". Well, as a builder and remodeler for over 30 years; I can say that we've never seen one like it, or the complete lack of customer service.
Our next course of action is to seek legal help with the issue.
We are are extremely disappointed with not only this company; but with AGM Importers which supplies them with the granite. If you are looking for a granite countertop for your home, I strongly urge you to look elsewhere
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Source:Google
jimmy mann
Date: 2020-02-13 20:54:37
Great selection and service
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Source:Google
Kathleen Ismail
Date: 2019-09-17 11:57:49
They replace our kitchen island countertop and we are very pleased with the results.
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Source:Google
Ann McBrien
Date: 2019-03-28 20:17:21
Miguel is the BEST in the business!
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Source:Google
Karen Willis
Date: 2019-07-08 18:55:40
Excellent service. Love our kitchen countertops. Highly recommend.
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Source:Google
Julie Matthews
Date: 2019-03-18 00:38:28
Distinctive Granite & Marble get 5 stars from me in all areas. They were punctual with appts and email responses.Their pricing was competitive. Their quality & workmanship was superior. It was a pleasure working with them and would definitely recommend them to anyone remodeling or building. Miguel was awesome. There were no delays...no issues at all. I opted for quartz that have the look of marble. Beyond stunning in my little 1942 house!
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Source:Facebook
Geri Spears
recommends
I would recommend distinctive granite they were very good and kept us informed. However the recommended Sexton Builds (Mike Sexton) as a contractor to prepare for stone install and finish connections after installation. He was terrible! If he is recommended from them go somewhere else! I had to finish the job after being put off a week after installation that he could not return. His work on installation of steel supports was terrible. We weren’t supposed to have a post but ended up having to put one in.
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Source:Facebook
Dawn Keith Melvin
doesnt_recommend
We ordered granite over a month ago with promises of installation. Even though I paid the deposit, I can’t even get a return phone call. Very rude with no customer service. I would not recommend Distinctive Granite.
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Source:Facebook
Maude Hinely
recommends
Thank you Distinctive Granite and Marble for a great Christmas Gift! Always love doing business with y’all and your great Customer Service Margaret!
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Source:Facebook
Jordan Liane
recommends
We had an excellent experience with Distinctive Granite and Marble. From the very beginning they were quick to contact us and kept us in the loop. We gave our budget and they came through beautifully. They were on time or early for every appointment. I knew I could trust them to be there and get the job done.
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Source:Facebook
Roger Crews
recommends
What a pain free and exciting experience. Kristina Russo and he team were professional and courteous throughout the process. They showed up when they said they would and the finished product is outstanding. 10/10 would recommend to anyone.
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Source:Facebook
Sotomayor Yosmany
recommends
the best company of marble and granite and the best installers some of the work we did ...
Read more
Source:
FAQ About Distinctive Granite & Marble — Based on Independent Research
What materials can I order a countertop from Distinctive Granite & Marble?
During our independent research, we found that Distinctive Granite & Marble offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Distinctive Granite & Marble’s clients in Beaufort, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Distinctive Granite & Marble fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Distinctive Granite & Marble is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Distinctive Granite & Marble fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Distinctive Granite & Marble, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Distinctive Granite & Marble most often implement in Beaufort, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Distinctive Granite & Marble successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Distinctive Granite & Marble?
The company’s office is located at 39 Burton Hill Rd, Beaufort, SC 29906, but its work is not limited to just the city of Beaufort, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Distinctive Granite & Marble work with?
Like many participants in our rating, Distinctive Granite & Marble works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Distinctive Granite & Marble often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Distinctive Granite & Marble have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Distinctive Granite & Marble has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Distinctive Granite & Marble offer any discounts on countertop fabrication in Beaufort, SC?
Unfortunately, during our independent research, we were unable to reach representatives of Distinctive Granite & Marble to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Distinctive Granite & Marble in Beaufort, SC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Distinctive Granite & Marble. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Distinctive Granite & Marble?
Yes, according to our research, Distinctive Granite & Marble offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Distinctive Granite & Marble?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Distinctive Granite & Marble in Beaufort, SC. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Distinctive Granite & Marble to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Distinctive Granite & Marble in Beaufort, SC. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Distinctive Granite & Marble offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Distinctive Granite & Marble performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Distinctive Granite & Marble provide for its work?
According to our information and industry practice, Distinctive Granite & Marble, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Distinctive Granite & Marble in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Distinctive Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Distinctive Granite & Marble for a Free Estimate
Distinctive Granite & Marble is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Distinctive Granite & Marble know that you found them through the National Ranking Countertops Contractors!