Design and Stone International, Inc
since 2001
Examples of works performed by Design and Stone International, Inc
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About Design and Stone International, Inc — Ranked №3 Countertop Fabricator and Installer in Surprise, AZ
total score
Exact value: 69.66284 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Design and Stone International, Inc, founded in 2001, ranked number 3 in Surprise, AZ in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Design and Stone International, Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Design and Stone International, Inc: Total Score & Key Ratings
The Total Score of 69.66 out of 100 achieved by Design and Stone International, Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Design and Stone International, Inc has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.89 out of 5.
You can read detailed information and evaluations from our independent research of Design and Stone International, Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Design and Stone International, Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Design and Stone International, Inc
The company specializes in offering customers cabinets and countertops of a high quality at prices they can afford. Their merchandise is imported directly from the manufacturer. They have prefabricated granite countertops as well as a variety of slabs including slabs made of Quartz. Design and Stone International is retailer of engineered stones such as Silestone, Hanstone, and Cambria among other brands. Sinks for the bathroom and kitchen, as well as backsplash and other accessories, are also available. In addition to manufacturing and installation of granite and quartz countertops they provide a service for the removal of old cabinetry and countertop materials.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 45
YELP
reviews: 10
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Design and Stone International, Inc
Small business
Delivery
In-store pickup
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Credit cards
Debit cards
NFC mobile payments
Free parking garage
Wheelchair accessible
Accepts Credit Cards
Accepts Zelle
Accepts Venmo
Private Lot Parking
Bike Parking
Service guarantee
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
In store shopping
Countertop store
Cabinet store
Home and construction
Construction
Wholesaler
Kitchen & Bath
Countertop Installation
Cabinetry
Reviews about Design and Stone International, Inc
All (24)
Google (9)
Yelp (15)
Jim J
Date: 2012-12-21 18:41:41
Design and Stone provided cabinets and counter tops for three of my rental properties. Their quality and customer service is top notch. They also have the best prices of anyone in the valley! Their cabinets are real wood, no particle board and are priced much lower than any of the big box stores. The owner came out in person to measure and provide a computer-generated design and accurate estimate. She also inspected the work of her crew after the job was done to make sure I was completely satisfied. You can see all their cabinets at their factory show room in Tempe. I have been searching for years to find good kitchen and bathroom cabinets at a reasonable price. I finally found the right place! Ask Chloe to give you my number if you’d like an in-person reference!
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Jeff
Date: 2019-12-06 21:16:22
Great selection and prices. Heather is excellent to work with on your project.
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Wan C Loh
Date: 2017-08-24 19:30:27
I am a repeat customer of Design and Stone. Several years ago, they did our kitchen counter tops and we are now back with home remodel project for our new home purchase. They have installed our cabinets and counter tops for our bathrooms and kitchen and is happy with their work. Our kitchen island is oversized so we purchased our granite slab from third party and Design and Stone had fabricated it. We have worked with Amy, and she was great with designing, and provided a design drawing for all of the areas for approval. We made several changes before the actual install date and Amy was accommodating. Installed on promised date and went smoothly. Good service and price is great as well.
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Sandy Lambe
Date: 2016-10-19 19:27:25
I discovered Design and Stone International by a contractor who recommend them. We were rehabbing a house of ours that had only been used as a rental since we bought it, 11 years ago, so it needed quite a bit of work. It was our intention to move into this house, and downsize a bit, so we wanted it to be nice, but we still had a budget. We were hoping to be able to just clean and paint the cabinets, and save some money vs. new cabinets. However when we discovered Design and Stone International, both their cabidets and their granite were so affordable, we were able to do new cabinets and granite counter tops all throughout the house. The house looks amazing. We did hit one bump in the road, where some back splash did not come up as far as we thought it was going to. Amy at Design and Stone just fixed the issue, with no problems. We really appreciated that. Good company to work with, great prices.
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Lenore Okunevich
Date: 2024-06-28 01:22:30
I am very pleased with my cabinet and countertop purchase. Their designer Amy helped me choose the right products. She helped with choosing matching colors with new as well as existing title. My Master Bath project is “magazine” worthy!
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theresa kriloff
Date: 2019-12-16 16:05:07
I am in love with this company! Their salesman Ryan was on time and gave me a reasonable quote and explained everything. Installation of my quartz counters was done quickly after I agreed. Installers were booked for 7 am and they were there at 6:58 am. My installers (Luis and Jose) were wonderful gentlemen and took pride in their installation. The finished product is perfect and has added so much to my old 1972 Sun City kitchen. Chloe, the owner, even called me the day before installation to make sure I had arranged for the necessary plumbing and other details. I would not hesitate to recommend Design & Stone to any of my friends and family.
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Le Uyen
Date: 2024-12-09 22:48:04
Design and Stone did a great job helping me with my kitchen cabinets installment. Big props to the team for being punctual, responsive and professional at what they do best. Alec went through the selection process in details with me, gave me thorough advice on the materials and color of the cabinets/countertops that meet our personal preference and also fit in my kitchen/my house as a whole. Reasonable pricing and flexible to work with. Highly recommended for anyone looking for a reliable cabinets and countertops company.
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Holmes Valladares
Date: 2022-09-24 02:03:25
My visit to Design and stone was very great, John help me e and told me exactly what i need. Thanks John!
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Christy Blaker
Date: 2019-01-17 17:26:33
Heather did a great job with the countertops in our remodel. We went with fantasy brown marble & they really came out great. Reasonably priced too. I recommend them!
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Wendy L.
Date: 2024-12-09 22:45:01
Design and Stone did a great job helping me with my kitchen cabinets installment. Big props to the team for being punctual, responsive and professional at what they do best. Alec went through the selection process in details with me, gave me thorough advice on the materials and color of the cabinets/countertops that meet our personal preference and also fit in my kitchen/my house as a whole. Reasonable pricing and flexible to work with. Highly recommended for anyone looking for a reliable cabinets and countertops company.
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Rachel K.
Date: 2019-09-06 20:37:18
I had my kitchen cabinets and countertops installed and am so happy with the end result. I live out of state and found it very easy to coordinate the work needed on my kitchen in Arizona. I just wish this company was in Colorado they are great to work with. I sold my home at top dollar and I am sure it was the kitchen remodel that made the difference. Keep up the great work.
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Jenny J.
Date: 2019-08-31 22:30:21
I highly recommend Design & Stone international. Amy was terrific to work with - she really knew her stuff, was very responsive, took the time to ensure measurements were accurate, and wanted to ensure that the job was done to our satisfaction. Rudy was also a delight to work with. We chose white and espresso cabinets with quartz countertop in a waterfall island. Everything looks terrific!! This company really cares about customer service!
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Daniel Z.
Date: 2019-08-12 18:12:00
Amy at design stone did an amazing job helping us design our kitchen and master bathroom and installing the cabinets and granite counter top! Both cabinet and counter top installation team were very professional and completed the beautiful job on schedule. Amy and Chloe were easy to work with and I am very pleased with the finished product. Would definitely recommend!
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Kathleen L.
Date: 2019-03-30 20:10:00
If you are looking for new cabinets and countertops and would like a one stop shop of quality materials and amazing customer service, then this is your place. Had my kitchen remodeled and love the new look. Thank you Amy and team for a job well done!!
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Sista ..
Date: 2019-01-06 21:20:20
Amy, at Design & Stone International ("DSI") helped us make our kitchen special! At the very beginning of the project, she patiently listened to our ideas. Then she brought her expertise to "fine tune" our plans into a beautiful and charming kitchen. She made us aware of options that increased the comfort and desirability of the space. Throughout the project, Amy anticipated our questions. Her precision and attention to detail was impressive. She was available through text, email or phone to answer our concerns. While we were remodeling our older home, unexpected electrical and plumbing issues surfaced. Amy guided us very confidently through the process to keep our project on schedule. Amy's customer support and service is excellent! She called us prior to each scheduled appointment. The skill demonstrated by her crew of cutting, polishing and installing our beautiful "Colonial White" granite countertops and cabinets was amazing. From start to finish Amy and her team get the highest praise from us for a professional and well organized kitchen update. Design Stone International is a pleasure to work with. Due to their extremely competitive pricing and high quality products, "DSI" can expect to achieve many referrals and a repeat customer base. Next, we will update our 2 bathrooms with Amy at Design & Stone International, a local family owned business. We highly recommend Design & Stone International for your projects. Ric & Roxxi
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Jeff R.
Date: 2018-07-10 22:19:09
Had a new counter top for my home office. They were wonder full to work with. They had no issues working on a medium small project that others would either overbid or not respond. They had a great selection of products to choose from. Schedule and measurement were done in plenty of time. Great prices and the service to match. Will be back with the next project!
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David C.
Date: 2018-03-23 21:54:54
Just finished a home remodel and used Design and Stone international for my quartz countertops. Price was great, and installation was completed without any hiccups. They always answered questions and concerns I had at every step of the process. I would definitely use them again and recommend to others.
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Faith L.
Date: 2017-08-24 19:09:29
I am a repeat customer of Design and Stone. Several years ago, they did our kitchen counter tops and we are now back with home remodel project for our new home purchase. They have installed our cabinets and counter tops for our bathrooms and kitchen and is happy with their work. Our kitchen island is oversized so we purchased our granite slab from third party and Design and Stone had fabricated it. We have worked with Amy, and she was great with designing, and provided a design drawing for all of the areas for approval. We made several changes before the actual install date and Amy was accommodating. Installed on promised date and went smoothly. Good service and price is great as well.
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Marla R.
Date: 2017-07-10 16:56:06
We just finished a kitchen and small bathroom remodel and used Design and Stone for cabinets and granite countertops. We are giving them 5 stars and definitely would use them again and recommend them highly. Our first visit was on a Saturday morning and we went in to just take a look as we had no plans to remodel for another 18-24 months. We talked to Alec who answered all of our questions about how things work and schedule an appointment to come out and take measurements. We met with Alec once and Amy a few times fine tuning our design and choices. They were both professional and easy to work with. Although they offer a demo service, we needed to have some modifications done to our walls, which they do not offer, so we used our own demo guy. But we coordinated with Amy for her to come back out and do a final measure once the structural work was complete. We also changed the flooring so I had 3 contractors to schedule. Our cabinets came in on time and I was kept informed of delivery times and when to expect the installers and who would be coming. Everyone was on time and did a great job. We are thrilled with Design and Stone, with special thanks to Amy and Chloe for always being in touch and making good suggestions- not all of which we took!
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William W.
Date: 2017-02-27 21:22:41
I am a real estate investor, working with design and stone for over ten years . Both Chole and Amy are very professional, for every jobs I order, it always on time and good price. I always recommend to my friends and other investors.
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J C.
Date: 2016-09-30 16:46:28
We had Design & Stone install cabinets and granite in our new home and we could not be happier with their work. The job was to extend the kitchen cabinets and countertop to the wall from where the builder stopped (through the nook area). We also had them install matching cabinetry and granite in the laundry room. Of all the things we had changed/installed in the home, the experience with Design & Stone was among the best. They were timely, competitively priced, very careful, and professional. Their cabinet guy had someone come over beforehand to lay down cardboard everywhere to protect the floor. Their granite guys did an excellent job matching up the granite, and the seam between the slabs was perfect. They even matched the hardware originally supplied by the builder, and they installed easy-close hinges (didn't charge me) to match what I already had. Best of all: they were half the price of the builder, for identical quality. Chloe was wonderful too. If I need additional work done I'll call them first. One other update: more than a year after installation they came out and re-shimmed the countertop in the kitchen, no charge. Sent two guys a few days after calling. Thanks sincerely goes to Chloe and to the crew at Design & Stone.
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Maria D.
Date: 2019-06-04 17:08:30
Buyer beware!! We chose D & S for our kitchen remodel in July of 2014 from a recommendation of a friend and because of their reasonable prices. We chose the Cherry cabinets and Silestone Stellar Snow quartz countertop. About 6 - 8 mos ago we began noticing cracks along the seem lines of the quartz. I contacted Chloe at D&S and she came out to take a look. Bottom line is she told me it was due to placing hot things on the countertop and the Mfr would not warranty this. I contacted the Mfr, Consentino and sent them pictures. I was told that the cracks appear to be stress cracks from improper installation. Chloe told me that she only warranties her work for 1 year, and the best she could do is put epoxy in the cracks (which makes them very noticeable). This is a large kitchen and countertops cannot be replaced piece meal as the color will be off. On top of that to replace countertops we will have to redo the backsplash as well. We were told that quartz holds up the best but apparently, only if it is installed properly. Reputable companies will stand behind their work. D & S does not. I expected my beautiful kitchen remodel to last at least 12 years or more, not less than 5 years. What a disappointment!
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Ryan S.
Date: 2016-12-31 01:12:07
This place is a total fraud first of all the sales rep didn't call me for two weeks after I called and left five voicemails second of all he lied about the pricing and third his manager called and change the price on me. Needless to say I decided not to go through with the project even though I had to my neighbors they were going to order granite from them as well. Do not do business with this vendor, I gave him multiple chances to earn my business and stay with the original pricing but they change the pricing too many times and they lied over and over and over again do not do business with them I warn you.
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Alen B.
Date: 2016-06-22 01:38:19
Sub par cabinets for what you pay for. The 5 weeks to order, build, and install the cabinets ended up taking over four months. The staff is less than enthusiastic and Chloe has the attitude that she would rather be doing anything else than helping customers. Will not buy from ever again.
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FAQ About Design and Stone International, Inc — Based on Independent Research
What materials can I order a countertop from Design and Stone International, Inc?
What types of spaces does Design and Stone International, Inc fabricate countertops for?
What shapes of kitchen countertops does Design and Stone International, Inc fabricate?
What countertop design styles does Design and Stone International, Inc most often implement in Surprise, AZ?
What is the service area of Design and Stone International, Inc?
What types of clients does Design and Stone International, Inc work with?
Does Design and Stone International, Inc have its own countertop fabrication facility?
Does Design and Stone International, Inc offer any discounts on countertop fabrication in Surprise, AZ?
What is the price category of Design and Stone International, Inc in Surprise, AZ?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Design and Stone International, Inc?
What is the fabrication and installation timeline for a countertop at Design and Stone International, Inc?
How long does it take Design and Stone International, Inc to prepare a quote for countertop fabrication and installation?
Does Design and Stone International, Inc offer cutouts for sinks, cooktops, or other elements?
What guarantees does Design and Stone International, Inc provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Design and Stone International, Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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5261 S 31st Pl, Phoenix, AZ 85040