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Gilbert, AZ City Rating: We have identified this city as the primary city for this contractor.

Desert Stone Concepts

since 2011

Examples of works performed by Desert Stone Concepts

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About Desert Stone Concepts — Ranked №3 Countertop Fabricator and Installer in Gilbert, AZ

61.16

total score

The main rating value calculated from more than 30 indicators.
Exact value: 61.164503 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Desert Stone Concepts, founded in 2011, ranked number 3 in Gilbert, AZ in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Desert Stone Concepts among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Desert Stone Concepts: Total Score & Key Ratings

The Total Score of 61.16 out of 100 achieved by Desert Stone Concepts in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Desert Stone Concepts has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.82 out of 5.

You can read detailed information and evaluations from our independent research of Desert Stone Concepts’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Desert Stone Concepts directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Desert Stone Concepts

Since its founding in 2011, this firm has successfully met the growing demand for properly manufactured and installed granite countertops. DSC collaborates with a number of East Valley vendors to provide its customers with the latest in granite countertop design and material alternatives. Clients are assisted in selecting the most appropriate granite for their projects, and a wide variety of granite countertop choices are explained. On-site consultations and pricing estimates for new countertops are supplied at no charge. Details of the fabrication and installation are discussed and decided upon right there in the installation site.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.816933 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

2.9

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

1.5

Slow

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Desert Stone Concepts

Accepts Credit Cards

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

In store shopping

Delivery

General Contractors

Countertop Installation

Countertop store

Reviews about Desert Stone Concepts

All (5)

Google (5)

Source: icon-google Google
avatar

Jim Linyard

Date: 2023-05-30 12:37:22

Desert Stone Concepts did a great job with our Kitchen granite countertops. I was most impressed with the Owner's attention to detail and responsiveness. Always called/texted back within the hour and they showed up as promised (on time). They left the work area clean and threw away the necessary trash and excess materials. I would highly recommend them to any future potential customer. Thanks Brad and team!!!

Source: icon-google Google
avatar

Tina Williams

Date: 2023-03-04 06:24:55

I am overly excited to provide a customer review for 'Desert Stone Concepts' Company. Brad, the owner portrays the character traits that every business owner should have. His company did nothing less than exceed my expectations with excellent Customer Service, coupled with the flawless delivery and execution of installing my beautiful and lasting countertops. I am so grateful for finding his company. You would not regret using Brad's company to install any type countertops that you may be in need of. Thanks Brad @ Desert Stone Concepts... I'm one happy customer!

Source: icon-google Google
avatar

Erica Geib

Date: 2022-03-30 04:29:47

Brad was responsive, professional and helpful.

Source: icon-google Google
avatar

Cody Shumway

Date: 2023-05-15 23:30:01

Very happy with our countertops!! 😍 Great communication, reasonably priced and outstanding execution!

Source: icon-google Google
avatar

Priscilla Alvarado

Date: 2023-05-29 15:58:01

Upon searching countertop installation had stumbled on Desert Stone and was able to get in touch with Brad the owner. Super helpful and answered all my questions! Stayed in communication which was important to me. His website was also helpful in starting on this whole process. We ended up choosing from Arista Stone which Brad and his team were able to fabricate our countertops. He came out to my home did an estimate for us. Great reasonable pricing for us! Once we were ready for our final template, Robert & Brad came out to measure and made it fairly quick and simple. Took about 2 weeks to fabricate and install! The look on the Quartz was done so well, especially the island! Beautiful veiny look and nice movement in all the cuts. Looks fantastic!!! Great job to your guys in their work! Very happy with the turn around time and installers were professional and friendly. We did opt out of backsplash as we had already another contractor for that specifically. Overall they did awesome! So happy with the Quartz and traditional straight edged look, our kitchen looks beautiful! We're so excited for our new upgraded kitchen, Thank you Brad and your team!

FAQ About Desert Stone Concepts — Based on Independent Research

What materials can I order a countertop from Desert Stone Concepts?

What types of spaces does Desert Stone Concepts fabricate countertops for?

What shapes of kitchen countertops does Desert Stone Concepts fabricate?

What countertop design styles does Desert Stone Concepts most often implement in Gilbert, AZ?

What is the service area of Desert Stone Concepts?

What types of clients does Desert Stone Concepts work with?

Does Desert Stone Concepts have its own countertop fabrication facility?

Does Desert Stone Concepts offer any discounts on countertop fabrication in Gilbert, AZ?

What is the price category of Desert Stone Concepts in Gilbert, AZ?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Desert Stone Concepts?

What is the fabrication and installation timeline for a countertop at Desert Stone Concepts?

How long does it take Desert Stone Concepts to prepare a quote for countertop fabrication and installation?

Does Desert Stone Concepts offer cutouts for sinks, cooktops, or other elements?

What guarantees does Desert Stone Concepts provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Desert Stone Concepts. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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