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About Dernis International — Ranked №1 Countertop Fabricator and Installer in Virginia Beach, VA
74.12
total score
The main rating value calculated from more than 30 indicators.
Exact value: 74.119098 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Dernis International, founded in 1984, ranked number 1 in Virginia Beach, VA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Dernis International among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Dernis International: Total Score & Key Ratings
The Total Score of 74.12 out of 100 achieved by Dernis International in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Dernis International has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.31 out of 5.
You can read detailed information and evaluations from our independent research of Dernis International’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Dernis International directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Dernis International
Dernis International works as with building companies as with customers who want to equip their own house. If you look for quartz countertop installation, this company is an ideal variant. The company fabricates and delivers countertops from stone in Norfolk, Virginia. Experienced professionals need not more than 14 days for a ready countertop in your kitchen or bathroom. The history of Dernis International started 38 years ago! In 1988 its owner - Dernis - built a huge plant in Virginia Beach. He was in contact with leaders of Marriott, Hilton and Choice Hotels. He recommended his company and nowadays Dernis International is one of the most successful manufacturers of countertops.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.4
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 32
Google
4.6
reviews: 23
YELP
2
reviews: 1
Facebook
4.3
reviews: 8
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.305289 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Dernis International as Excellent.
Our mystery shopper research revealed that the staff at Dernis International provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Dernis International’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Dernis International directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Dernis International as Excellent.
The staff member from Dernis International who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Dernis International may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Dernis International is a legacy company, established in 1984.
According to our research, Dernis International has been in business since 1984, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Dernis International directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Dernis International has a dedicated office.
Our research revealed that Dernis International operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Dernis International directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Dernis International has its own production facility.
Our research revealed that Dernis International operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Dernis International directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Dernis International offers discounts for veterans.
Our research revealed that Dernis International provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Dernis International directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Dernis International as Fast.
According to our research, Dernis International quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Dernis International during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Dernis International.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Dernis International as Standard.
Dernis International requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Dernis International may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Dernis International.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Dernis International as Average.
According to our mystery shopper evaluation, Dernis International provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Dernis International.
Affordability
4.3
Below Average
Affordability
We rate the price level of Dernis International as Below Average.
Based on our mystery shopper research, Dernis International provided a quote of $98.18 per square foot for Calacatta Idilio quartz and $71.24 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $8188 for Calacatta Idilio quartz and $5941 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Dernis International.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Dernis International
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Cabinet store
Reviews about Dernis International
All (14)
Google (8)
Facebook (5)
Yelp (1)
Source:Google
Erzsebet Szekely
Date: 2013-08-27 02:06:27
I was looking for a granite company in the middle of remodeling an older home when accidentally I saw the Dernis building while driving and pulled in. I had remembered their name from a recent Homerama. I had no appointment (obviously) and the salesperson Cat Strathmann welcomed me and took her time explaining and showing samples. She helped me through the whole process, gave me advice and opinion and I ended up getting the granite from them. I had several estimates, Dernis beat all of them and everyone at Dernis did a wonderful job. We have now a beautiful kitchen and bathrooms and we are very happy with all!
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Source:Google
David Kamakaris
Date: 2021-09-23 21:24:37
I have been looking for the right stone for a hutch I want to build for the better part of a year. One trip to Dernis & my search was over, and my stone was ready for pick-up in just a few days. The staff was more than professional and helpful. Very happy with Dernis.
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Source:Google
michael gardner
Date: 2022-08-23 16:48:31
Dernis replaced the stone around our fireplace and installed a new countertop in our study. Mo did an excellent job helping us select the right material and then provided excellent service through measurement, contracting and installation. Quality products and excellent work!
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Source:Google
Andre Jalbert
Date: 2016-08-25 13:15:39
The Dernis International team provided outstanding service from the beginning of my project to its completion. The on-site measuring of the countertops and backsplashes were precise, the installation was impeccable and the price was excellent! Real pros! Highly recommended
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Source:Google
The Bullaka
Date: 2017-10-11 18:46:11
We wanted to upgrade our 1991 kitchen. The staff at Dernis were incredibly helpful without ever being pushy. We upgraded our countertops with beautiful Uba Tuba all around. At the same time we also added ceramic tile to the floor. HUGE upgrade that will last for a long time! HIGHLY recommend Dernis!
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Source:Google
Erik Zimmerman
Date: 2024-04-25 12:15:29
I have used Dernis since 2000. It's a highly competitive countertop market and what separates Dernis is simply: if there is a problem you don't hear about it - they just correct it and fulfill your expectation.
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Source:Google
DESIGN FOR YOU
Date: 2017-06-21 03:12:25
Right before we listed our house on the market we decided that we needed to redo our countertops and paint the cabinets. I called DERNIS at Countertop Company. They so helpful and help us to get the countertops done quickly and beautifully. also connected us with a painter for our cabinets. Their prices were very fair and we more than made that much back in the sale of our home. We got 6 offers the first weekend and everyone commented that they loved our kitchen. I couldn't recommend these guys enough!
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Source:Google
Roshan Patel
Date: 2017-07-11 17:23:20
We've been using Dernis International for all of our Hotel needs since 2007. We have yet to be disappointed and have highly recommended them to other family and friends and even other hotel owners. Their staff is amazing and help even when the job is done. Their work and customer service is top notch if you are in the HR area and need cabinets or any type of stone counter tops I would recommend them in a heartbeat. Since 2007 we have used Dernis 4 times and right now are on our 5th project with them.
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Source:Facebook
Teresa Sparks
recommends
Dernis International did a wonderful job installing a new quartz countertop and sink in my powder room. Our home was built in 1978 and the vanity required custom countertop measurements. Mohamed provided us with excellent customer service every step of the way. We are very happy!
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Source:Facebook
Sharolyn Rancour
recommends
When I began researching granite counter tops for our kitchen remodel I was clueless. I started at Dernis and met Cheryl Setliff. She was so friendly and knowledgeable. She took my measurements and provided me with quotes on two different granite stones that I selected. I proceeded to get two other quotes. Dernis had the BEST prices of the three and thus began the process of getting my counter tops installed. Cheryl walked me through the entire process. The gentleman who came to do the laser measurements was so professional and friendly. I then went and picked out my stone and the installers came shortly thereafter. The installers were so efficient and did a fantastic job. I would highly recommend Dernis to anyone. Great products, great prices and excellent customer service from start to finish! Thank you!
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Source:Facebook
Jerry Free
doesnt_recommend
their installers were unfamiliar with proper installation procedure for a fireplace hearth. this particular installation consisted of a 3/4" x 20" x 84.5" piece of marble. the installers thought to merely squirt random blobs of construction adhesive on the floor and lay the slab on it. however, at only 3/4" thick, leaving voids under a soft atone like marble us asking for cracks and disaster at the first dropped piece if firewood. I had inquired about thinset installation when I purchased the stone and was assured of their "quality installers." which came with neither thinset, nor the tools required to use it. fortunately I had everything here. but even after giving them my materials and tools, the installer seemed to have no clue how to use the thinset...spreading it with a 3" putty knife instead of the notched trowel I provided him. in a fit of annoyance and disgust, I took it upon myself to complete the installation that I had already paid for them to do. beautiful stone...useless installers!
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Source:Facebook
Marion Rosenow
recommends
Jane was very professional when she work with us and we would highly recommend her for any projects you may have. She responded via emails and phone calls in a timely matter. The installers were excellent also. We are very pleased with Dernis International and would use them again in the future.
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Source:Facebook
Diana Merciez
recommends
Jane was so easy to work with and very accommodating. She brought us a sample so we could see how it looked in our house with our colors. The process was very smooth from beginning to end...and they had the best prices!
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Source:Yelp
Brian F.
Date: 2015-02-25 18:15:56
We purchased granite countertops and backsplash tile from Dernis. They installed the countertops and after some adjustments look great. We had the backsplash installed by a third party and found the stone pieces not to be sealed causing a discoloration problem. After repeated calls, the manager Stephanie told me she would contact the manufacturer President and get back with me. Two weeks and still waiting. I am disappointed they did not stand by the product they sell.
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Source:
FAQ About Dernis International — Based on Independent Research
What materials can I order a countertop from Dernis International?
During our independent research, we found that Dernis International offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Dernis International’s clients in Virginia Beach, VA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Dernis International fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Dernis International is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Dernis International fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Dernis International, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Dernis International most often implement in Virginia Beach, VA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Dernis International successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Dernis International?
The company’s office is located at 2600 Reliance Dr, Virginia Beach, VA 23452, but its work is not limited to just the city of Virginia Beach, VA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Dernis International work with?
Like many participants in our rating, Dernis International works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Dernis International often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Dernis International have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Dernis International has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Dernis International offer any discounts on countertop fabrication in Virginia Beach, VA?
Yes, based on the results of our research, Dernis International offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Dernis International in Virginia Beach, VA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Dernis International. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Dernis International?
Yes, according to our research, Dernis International offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Dernis International?
According to the results of our independent research, Dernis International in Virginia Beach, VA offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Dernis International to prepare a quote for countertop fabrication and installation?
According to our research, Dernis International in Virginia Beach, VA prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Dernis International offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Dernis International performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Dernis International provide for its work?
According to our information and industry practice, Dernis International, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Dernis International in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Dernis International. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Dernis International is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Dernis International know that you found them through the National Ranking Countertops Contractors!