About Custom Kitchen Counters — Ranked №4 Countertop Fabricator and Installer in Lancaster, CA
22.45
total score
The main rating value calculated from more than 30 indicators.
Exact value: 22.452698 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Custom Kitchen Counters, founded in 2000, ranked number 4 in Lancaster, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Custom Kitchen Counters among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Custom Kitchen Counters: Total Score & Key Ratings
The Total Score of 22.45 out of 100 achieved by Custom Kitchen Counters in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Custom Kitchen Counters has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of Custom Kitchen Counters’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Custom Kitchen Counters directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Custom Kitchen Counters
They supply, install and fabricate many engineered stone countertops, specializing in pental quartz. Quartz countertops are available at very low costs from this company. Concrete work is not one of the services that they provide. They are pleased to have served clients for the last 2 decades since they opened for business in Southern California. Their countertop specialists have earned many rave evaluations from happy clients. Because of the company's high standing, we included it in our catalog of the best local countertop business.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 70
Google
5
reviews: 29
YELP
4.7
reviews: 41
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.12037 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Custom Kitchen Counters.
Unfortunately, we were unable to reach Custom Kitchen Counters during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Custom Kitchen Counters directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Custom Kitchen Counters.
Unfortunately, we were unable to reach Custom Kitchen Counters during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Custom Kitchen Counters, but only indicates the absence of data. Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
4.3
Experienced
Company Age
Custom Kitchen Counters is an experienced company, operating since 2000.
Our research revealed that Custom Kitchen Counters began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Custom Kitchen Counters directly.
Own Office
0
No Data
Own Office
We were unable to confirm whether Custom Kitchen Counters has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Custom Kitchen Counters operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Custom Kitchen Counters directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Custom Kitchen Counters has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Custom Kitchen Counters operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Custom Kitchen Counters directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Custom Kitchen Counters offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Custom Kitchen Counters provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Custom Kitchen Counters directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Custom Kitchen Counters.
Unfortunately, Custom Kitchen Counters did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Custom Kitchen Counters directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Custom Kitchen Counters.
Unfortunately, Custom Kitchen Counters did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Custom Kitchen Counters.
Unfortunately, Custom Kitchen Counters did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Custom Kitchen Counters remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Custom Kitchen Counters directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Custom Kitchen Counters.
Unfortunately, Custom Kitchen Counters did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Custom Kitchen Counters, which is recognized in our rankings for other parameters. We recommend reaching out to Custom Kitchen Counters directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Custom Kitchen Counters
Online estimates
LGBTQ+ friendly
Appointment required
Credit cards
Debit cards
Marble contractor
Bathroom remodeler
Cabinet maker
Contractor
Service establishment
Kitchen remodeler
Reviews about Custom Kitchen Counters
All (51)
Google (10)
Yelp (41)
Source:Google
Steve Breckenridge
Date: 2024-04-25 13:00:09
Abel and his team did an amazing job installing our custom countertops. He followed my request perfectly. I appreciate how quickly he responded from my initial phone call to the final installation.
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Source:Google
W.A.
Date: 2019-07-20 20:38:03
Abel and his crew did a great job on our new kitchen and bathroom counter tops! The entire purchase and installation experience was expeditious, affordable and professional! I highly recommend using their services and we will definitely call them for future projects!
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Source:Google
Kayla Prosser
Date: 2024-08-09 01:29:29
They were amazing to work with! Got the work done in one day which was amazing. We have a BIG family and need our kitchen. They beat all other prices and were so easy to work with. Will definitely be calling them for any future work!
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Source:Google
Shem Burns
Date: 2024-03-02 01:09:29
Abel was a pleasure to work with. He came over to my house to record dimensions for fabrication and produced a countertop of stellar quality. The counter top included a wooden support structure to hold the sinks in place and he delivered everything to my house free of charge.
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Source:Google
Yesenia Ibarra
Date: 2024-02-29 16:17:28
Abel and his brother did an amazing job. Fast work and beautiful finish. I found him at Home Depot and he came immediately to measure and look at my cabinets and brought samples of the different Quartz he has. I am beyond happy with their work. Highly recommend. (Tile was added by someone else just quartz installed by CKC)
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Source:Google
Jim Kross
Date: 2020-08-19 18:15:18
Abel and his crew did an outstanding job installing granite countertops for a recent remodel. The cuts carried the pattern up into the back splash. Wish I could post pictures. I sent pictures of the finished job to Abel. Ask to see them. Well done!!
Highly recommended :)
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Source:Google
Sean Starson
Date: 2018-11-29 02:26:46
Abel personally came and toook all the measurings and next day they installed it. Abel and his team are Great people, they did an awsome job. They transformed my old tile countertops into this nice ones. Pricing was not sky rocket high. He also gave a free stainless steel sink with this installation. I only bought faucet and sink acessories.
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Source:Google
Kathleen Mercier
Date: 2020-11-15 20:34:45
Abel and his team at Custom Kitchen Counters are incredible! He redid our kitchen 5 years ago and this summer helped us to finish off our outdoor bar! He responded quickly to our request and installation was within a week! We highly recommend him to anyone looking to upgrade or redo your kitchen space! Thank you, Abel, for your professionalism and attention to detail!
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Source:Google
Ant Anderson
Date: 2024-08-26 16:34:17
Abel was great and time efficient. The installation was done quick but with great quality. He's very good with work and reasonable with pricing.
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Source:Google
Stan Mortel
Date: 2020-10-09 14:39:00
Abel recently installed our kitchen countertops. His staff were wonderful and were very professional. Abel was so helpful and easy to contact. As a result our kitchen looks great. Oh before I forget the price was very reasonable.I would recommend Custom Kitchen Counters to anyone!
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Source:Yelp
Charity J.
Date: 2023-02-09 16:09:07
Abel and his crew are amazing.They are the hardest workers. They are so kind and they helped me remodel my kitchen.They came within a week and they got it done in less then a week..
THank you Abel and crew
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Source:Yelp
Lisa N.
Date: 2022-04-20 20:59:53
Custom Kitchen Counters replaced old tile counters with new quartz in a home undergoing a kitchen remodel. Abel provided the samples available, prepared the estimate, and scheduled the work. The work was completed as promised and they did a very nice job. Very pleased with their work and communication. Will use them again if I have the opportunity.
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Source:Yelp
Brenda S.
Date: 2021-03-21 02:10:34
We had our kitchen done a few month ago and chose to go with Abel for granite and cabinets. They beat all other businesses in the area. We are happy with our choice and job!
Read more
Source:Yelp
Rosa M.
Date: 2020-11-01 01:05:33
Abel and his team are amazing!! Abel was very helpful while we were picking granite and once picked the work was completed as promised.
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Source:Yelp
Zach M.
Date: 2020-10-18 02:15:50
Abel put our bar top up and did a great job! This is the second job we have had Custom Kitchen Counters do for us and as before, the work was top notch! Fair prices for a quality product. Thank you!!
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Source:Yelp
Wendy B.
Date: 2018-12-08 05:17:33
Words cannot express how grateful we are!!! Abel came out to provide us with for a free consultation for our kitchen countertops. He was consistent throughout the entire process. The entire process took less than 2 weeks. The installation went smooth without any concerns. Abel, his brother, and son cleaned up afterwards and made sure I was completely satisfied!!
Amazing job Custom Kitchen Counters!
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Source:Yelp
Nicky K.
Date: 2018-12-06 01:20:41
Abel and his team did a wonderful job on our kitchen! From demo, cabinet installation and countertops. I am incredibly glad that we were given Abel's card at one of the stone locations we visited. He communicated well and did exactly what he told us. The countertops Abel got us look awesome, his prices were excellent and we can't wait to enjoy our new kitchen. Thanks Abel!!
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Source:Yelp
Susan P.
Date: 2018-05-01 23:54:14
We recently used custom kitchen and countertops to remove two old vanities and replace them with new ones with beautiful quartz countertops and undermount sinks. The work was done promptly with a beautiful result. Abel was responsive and helpful throughout the entire process and even made a special accommodation in scheduling the work to accommodate our son with a disability. We would highly recommend him and his company for anyone seeking quality work of this type.
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Source:Yelp
Anamarie H.
Date: 2018-04-29 03:15:33
Abel and his crew were amazing, I first called him for an estimate, he was out here the next day brought me a few samples and gave me a price right there and then! Best of all once I made a decision he was able to get in within a few days! His guys were awesome and quick. I had to leave home a few times to run some errands and had absolutely no problems with them here alone. They are extremely trustworthy and excellent workers. They completed my kitchen and bathrooms in 1 day! And even worked with me as I purchased a few faucets online! Abel has the best prices in the Antelope Valley! His team works quick and there work is above par! We were so pleased with his work we are hiring him for a few rental properties and our next home! Thank you for everything!
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Source:Yelp
Cristan D.
Date: 2018-01-12 02:25:56
My husband and I have been renovating our home and updating it to our liking. He decided it was time to start on the kitchen at the end of 2017 so this is his review:
I recently had a quartz countertop installed by Abel and I have nothing but compliments for him and his team's work. I reached out to him for a quote right before Christmas, he showed up on time, and the estimate was reasonable.
I ordered the countertop through a supplier which he picked it up for fabrication. We scheduled a time for installation and they completed the work within two days.
During the installation, his team found a leak on a drain line which had been slowly leaking for the past 8 years. I wasn't able to see it myself since it was in the corner pocket of the bottom cabinets and only visible with the countertop off. I was out of the house at the time, when I came back they had already fixed it (no added cost).
Very happy with the end results!
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Source:Yelp
Mary C.
Date: 2017-11-30 01:07:45
Able and his team are wonderful workers, I think of them as artist in there field. They did my kitchen counters with garnet and did an amazing job.
My counter is very long and you can not see the seam at all . My friends love my kitchen upgrade. I was so impressed with there work that I am having them do all three of my bathroom counters. They showed up on time, covered my floor, and cleaned up after themselves. I will gladly recommending Able and His team to my friends. Thank you so much Able and Team
Mary C
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Source:Yelp
Al R.
Date: 2017-11-12 16:47:56
Had the greatest work done with 2 apartment units bathroom and kitchen counter top with the greatest deal in town! I will always go back to them when I have another unit empty!
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Source:Yelp
Vlad P.
Date: 2017-11-10 21:43:57
Great guy and good work. Used him on 3 rental houses in palmdale for granite kitchen counters and new cabinets. As I run a business I am very cost conscious as well as need something that looks great. Able delivers and I would highly recommend him.
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Source:Yelp
H S.
Date: 2017-08-31 23:34:52
I had a small project completed and Abel and his crew mate delivered. His estimate turned out to be the best and countertop turned out well. He is also very punctual and outgoing. Just ask him for an estimate.
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Source:Yelp
Issis S.
Date: 2017-08-25 05:15:51
Great work. Look no further for a review. Im an average joe like yourself wondering if you should give them a shot... Worry free.. Fast, professional and reasonable. Great find. Feels good to get what you pay for.. Extremely satisfied with my quartz countertop..
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Source:Yelp
Toby R.
Date: 2017-08-03 01:24:15
Abel and his team were great. After calling about 5 other companies for quotes Abel's was by far the best. After dealing with nightmare contractors in the past this place this was a breath of fresh air. Would recommend Abel and his team to family,friends, and anyone who needs countertops and backsplash at a great price!
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Source:Yelp
Jeff P.
Date: 2017-03-30 19:42:40
Very very happy with experience and the job that done. Professional, on -time, and great price. Will recommend Abel to everyone to know.
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Source:Yelp
Tanya H.
Date: 2017-01-03 04:13:19
Abel and his team came out to install today. They were on time, professional and super nice. They did a great job. I'm very pleased with my countertops and the install process. If there is anything you, as a customer are unhappy with they will fix it without hesitation. This company's prices are way less than their competitors, but the quality of their work is outstanding. If you're in the market for a countertop upgrade, please call these guys. I would highly recommend them. Thank you all very much for you're hard work.
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Source:Yelp
Glyn H.
Date: 2016-12-13 15:11:56
I have had Abel do work for me on 3 different projects. The first was a Carrera Marble breakfast bar, the second was a complete kitchen counter marble replacement, and the third was a new bathroom countertop with new sinks.
Obviously I was happy with his work, otherwise I would have never had him come back to do additional jobs. His prices were fair, the counters are beautiful and he worked very hard to please us with the final installation. I highly recommend Abel and his crew to do a great job.
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Source:Yelp
W P.
Date: 2016-12-09 23:28:48
Greatttttt work. Abel was awesome. I love the work he and his business partners completed. A definite referral to everyone I know. Very easy to work with, prices were great. Very professional and honest from start to finish. Quality was outstanding. I love Abel, I lovvvveeee my new countertops , will keep him close in my contacts for future work. Thanks so much Abel!!! God bless
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Source:Yelp
Tri D.
Date: 2016-12-04 07:05:31
Family owned business that is very honest and fair priced. We contracted Abel to install our white quartz countertops. He was very responsive and answered all my questions throughout the process. When he originally came by for the first estimate, he pointed out areas where it could he problematic, and gave his suggestions on how he addresses them.
From the first meet, Abel was friendly, honest, and just easy to talk to. He wasn't all about the money but rather the quality of work that he can do for us. Abel never over promised, and gave it to us straight.
When he went to pickup our quartz from the warehouse we purchased from, he informed us that the type and color we chose were the most difficult to hide the seam joints. What a guy! Instead of just getting the material, doing the work, and then having us deal with an unsightly seam, he kept us informed and provided us with information we needed to know. Based on this, we chose a slightly different shade/type, and Abel was able make a good seam joint.
We also had a farmer's sink installed. As you know, this is a bit more difficult than a normal sink. Abel gave his feedback, what he thinks looks good, and what was best structurally. He delivered on all aspects!
We definitely are recommending Custom Kitchen Counters ran by Abel to our friends and family!
Thank You Abel, we love our new kitchen!!
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Source:Yelp
Jim S.
Date: 2016-12-03 02:35:50
Abel and his son did a great job installing
Our bathroom vanity and sink! Very professional, courteous, and well done! I would recommend them for any work you need!
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Source:Yelp
James D.
Date: 2016-11-15 21:38:49
Best granite installer! They even do tile and installed our sink which made for a very cost effective solution. Abel, the business owner, is very hands on and is a stand up guy. Everything he promised, his team delivered on! If you're looking for granite, definitely go with this company!
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Source:Yelp
Nicole H.
Date: 2016-11-15 01:40:38
I was very happy with the quick response time I received and the work that was done in our master bathroom. We upgraded our master bathroom countertop with white quartz, new sinks, and new faucets, and it looks beautiful, so much more modern than the original 1980s countertop the house came with when we purchased it. The price point was competitive as well. I would strongly recommend!
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Source:Yelp
James S.
Date: 2016-11-15 00:25:42
I got a couple of quotes, from other yelp business (also close to 5 stars) and a big box store. The quote I received here for a prefab quartz countertop was better than the big box store and the other yelp business.
We met first on Wednesday evening, where Abel brought about 30 different quartz options to chose from, all at the same price. Everything from various, whites, grays, and colors. At the big box store and the yelp competitor the same prefab quartz would have been more expensive due to the way they classify the quartz and he added the back-splash for free. He also had some super premium quartz selection available, but we found that the less expensive options of the 30 he had available worked for us.
He originally promised a Tuesday install. However, on Sunday he contacted us asking if we would like to install on Monday. He showed up at 11am and left 5 hours later with the job done.
Not sure how to evaluate the quality of the install, other than to say it all looks flush and plumb right now. I am having my main contractor look at the job in a couple of days and will update the review if necessary.
The process itself was nice and smooth (5 days from order to install), the price was fair and the product was as expected.
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Source:Yelp
Renee M.
Date: 2016-10-22 03:46:14
Excellent job My kitchen is beautiful and did it in 1 day very honest people Abel and crew I would recommend you 100% to all I know Thank you for GREAT JOB
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Source:Yelp
Christine L.
Date: 2016-07-01 17:14:24
I contacted Abel @ Custom Kitchen Counters, Inc. on a Saturday afternoon as we were remodeling a small kitchenette at my work and wanted a new quartz counter tops. He came out the following week to take measurements and provide an estimate. By far, he was very reasonably priced and his choices of quartz colors were very nice. We placed a deposit for the counter tops and I had advised him we were waiting for our cabinets to arrive and I would contact him when we were ready for the installation. Once our cabinets arrived and were installed, I contacted Abel and advised him we wanted to make some changes to the size of counter tops. He was extremely accommodating and he came out to Santa Monica from the San Fernando Valley to do it without any hesitation.
We eventually scheduled our installation date and time and he called me day of to confirm he was coming and actually arrived earlier than stated. It took less than 2 hours for him to complete the installation and needless to say, we are very pleased with the result of his work. I would recommend Abel and Custom Kitchen Counters, Inc. to anyone who is needs new counter tops for their home or office.
Abel is extremely professional, courteous and easy to work with. Extremely satisfied with job from star to finish!!! Quality and look are amazing!!!
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Source:Yelp
Dan S.
Date: 2016-05-05 21:20:21
I registered for Yelp just to share my experience with you yelpers after a great experience with Custonm Kitchen Counters Inc. After getting quotes from four different contractors I chose Abel (Owner and Operator of Custom Kitchen Counters) after seeing his portfolio. He is indeed competitive with his pricing but that does not mean you sacrifice quality. He was quick to come by my house and take measurements and give me a quote. He and his brother installed the counter tops in one day. I changed my mind as to how I wanted my bar to appear and he was quick to come out to fix the issue even after the install was done for no fee. He WILL take care of you. If you want a quality, efficient, peace of mind install of counter tops, give Abel a call!
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Source:Yelp
William C.
Date: 2016-04-25 17:13:40
OUTSTANDING CRAFTSMANSHIP
Avel and his crew have handled multiple projects over the years for our former residence in Oak Park. We have never been disappointed. Construction remodeling is an art and science. Avel is highly professional at both skills. He anticipates problems beforehand, uses excellent installation materials and is conscientious of debris clean-up everyday he and his crew are on-site. He is customer-focused, helpful, cheerful (everyday) and reasonably priced. His company is a breath of fresh air. Avel is a man of his word. William & Katherine
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Source:Yelp
Jennifer K.
Date: 2016-01-07 23:05:26
We had a great experience with Abel - we looked at several of countertop companies and this was the most affordable and reliable service by far! Abel responded right away, came out to give a fair quote, and finished our beautiful kitchen countertops in one day. Highly Recommend!
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Source:Yelp
Laurel F.
Date: 2015-11-06 20:17:42
They did a fantastic job installing my Quartz countertops. The tiny seam is barely visible, my designer said it was one of the best she's seen. Their prices are reasonable, they are reliable and I couldn't be happier! L. Fraser, Simi Valley
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Source:Yelp
Mel K.
Date: 2015-08-30 00:01:41
This is a follow-up to my review of 3 weeks ago. As usually happens, once a contractor leaves, we found a few issues, nothing major, but annoying. I left a message for Abel, detailing the issues. He returned my call on a Sunday, unheard of for a contractor, and scheduled his crew to come back out to resolve all outstanding issues. This is after he was paid in full. All issues are now resolved. His followup, once the job was completed, says a lot, and says it well!
Prior Review:
Abel and his crew replaced all counters in my house with quartz. He and his crew were on time, cleaned up afterwards, and were very professional. He was honest in his dealings. His pricing was VERY competitive. I am very pleased with how everything turned out. I would highly recommend him.
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Source:Yelp
Dharmesh R.
Date: 2015-05-03 23:05:21
Awesome service abel and his crew did a fast affordable and reliable job.would love to work with him again in future.
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Source:Yelp
K H.
Date: 2015-04-25 21:35:51
Abel and his crew are the most patient in the world. I am super particular and I like a job very well done. Not only do they do quality work but they are reliable, trustworthy and timely. Abel responds quickly to calls and texts. He goes beyond the call to please. I would highly recommend Custom Kitchen Counters for any job.
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Source:Yelp
D.j K.
Date: 2015-04-11 14:27:54
After getting a few estimates from other counter installers, I had to go with Custom Kitchen Counters. Not only was their estimate very competitive but he had all the right things you look for in a business, Abel was very professional from the first visit. He came with plenty of samples and showed me different pictures of jobs he had completed. He assured me that I would be happy with the outcome of our new counters and we are. They answered all my question from finish to end and the final result was outstanding. Thank you to the whole team at CKC!
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Source:Yelp
Ting Y.
Date: 2014-10-19 02:17:56
Excellent service and quality work. Abel came out to our house the day we called with lots of samples. We decided to go with a Quartz countertop and he was able to deliver and install in 3 business days! The countertop was an island about 25 sq ft and looks amazing! I am very satisfied and will definitely call him again when I'm ready for my total kitchen remodel.
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Source:Yelp
Nakali M.
Date: 2018-04-20 22:03:35
I had my marble counter tops installed this week. Happily, I can say that they came out beautiful. The project was completed in two days; which included a tile back-splash. Yay, I'm a fan!
The marble slab was fabricated and brought to the house already cut; so the counter top was installed in 1-day. Day 2 consisted of hooking up the cooktop, new sink, faucet and tile backsplash. I purchased the sink through Abel and it was very nice and solid. The good news is that they did what I had hired them to do; install a beautiful counter top. However, that does not mean I did not have some complaints. Unfortunately, I have three:
1) First, my filter water did not get hooked back up; nor was my dishwasher. I did not even know that the hoses to my dishwasher needed to be disconnected and for a day I thought my dishwasher was broken; since the electrical was working. For some reason, I had to get new parts to reconnect these two water sources; which ultimately took a week to repair; I'm busy.
2) Next, I asked for the garbage disposal to be installed on the left side of the sink. They guys nodded and said, "ok;" but later discovered that they did opposite what I had asked and installed it on the right side. I do not speak Spanish and they do not speak good English.
3) Lastly, and the most frustrating thing was that my water heater pilot somehow got disconnected and would not reignite. This could be totally coincidental; but happened the day of disconnecting the gas from the existing cooktop. We have been unable to repair this and have been forced to take cold showers for nearly a week. This sucks!
Would I recommend them, I think "Yes" but it was a messy job and took lots of cleaning on my part afterwards. Please test all your water & gas appliances afterwards; otherwise it will be a rude awakening. They are countertop installers and not plumbers so I did not even bother asking them to come back to repair it.
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Source:Yelp
Alex M.
Date: 2016-11-10 00:06:23
Abel and his crew were on time and worked long hours to get the job done. They took there time in doing multiple counters and backsplash which uplifted our house. they were respectful and their prices are very reasonable. thank you!
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Source:Yelp
Edward D.
Date: 2014-10-10 22:35:54
After searching for a reliable quality tile company that would totally remodel our kitchen (after a small fire) and install new granite to our detailed specifications, I found Custom Kitchen Counters. I was referred to them by a large tile store. Abel Bonilla (the owner) came himself to measure and discuss scope of work.
Not only was Custom Kitchen Counters very compatible in their cost, Abel and his crew were very easy and accommodating to work with. Abel even met us a Lowes to measure the new gas range we were putting in.
The work was exactly what we asked for and it was completed on time. We were pleased.
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Source:Yelp
Eleanor P.
Date: 2017-11-06 20:20:28
Don't waste your time. The guy (Abel) showed pictures that looked like maybe he does good work but he wasted my whole morning and changed the price on me by $250 right after I chose my color and was ready to pay. This was after spending 2 days of back and forth messaging to ask any and every question possible and waiting two days to have him come out and measure to see the exact costs involved. After I questioned him on why the price jumped at the last minute when I had not added any new items that I had not mentioned in the past he got rude and indignant and tried to say that something that I had already asked about twice and that he included in the price estimate in our text message thread was not mentioned by me. Uh. Yes it was. I showed him the text. It's right there in black and white. He just shrugged and held his new inflated price. WTF? As far as I'm concerned nobody needs this type of service. I'm glad that he's not doing the counters anyway. The next guy the stone company referred me to quoted me $300 less. Oh. Almost forgot the best part. This guy yes is licensed and insured, but he will work without actually using his insurance policy on your job so that he can quote you a lower price and get you to sign. Meaning if you don't ASK for insurance coverage - even if he has already told you that he has it - the job will not be insured! That's a really interesting business practice to tell someone that you're licensed and insured but then magically not insure the work they are coming to do for you. Some people don't care about that. Some do. If something goes wrong on an uninsured job, as he typically likes to work, YOU are paying for the problem/fixes/damage. Well worth it to ask yourself if that is a risk you would like to take for someone who at least to me did not properly represent himself. It's your choice, but I feel this very information is important for people to have.
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Source:Yelp
David S.
Date: 2016-11-14 05:46:57
Unfortunately for me - my experience with Abel was one of "Over promises, under delivery, a defective job, and poor communication". "Custom Kitchen Counters" by Abel - is an establishment that will promise you the world, will underquote the job, and do whatever it needs in order to lock down the bid. If you're relying on somebody that won't keep their word on the timeline, or will call you back, or won't give you countless excuses for weeks on in, along with a useless pile of excuses, then please be sure to note that this business is NOT for you. After the work that was done by Custom Kitchen Counters - I needed to go back, and hire ANOTHER "Kitchen & Counter" contractor to go in, and fix the job that Abel was originally hired for. Even the little things "the corners of the countertop", "the trim", and the part below the countertop, with the concrete that was applied was done with such poor workmanship - that it's unfortunate that I feel it's my obligation to share my experience with my peers.
In the end - the job cost me an additional $4000-5000 to resolve (not including the money I wasted with Custom Kitchen Counters)... Very unfortunate, but even worst was the undue stress that was placed on us, as we dealt with a very difficult contractor.
I hope to ensure all are aware to do their due diligence, and be weary to not always go with the contractor that underbids the job. Ask for references, maybe go see a couple homes of others that have had work done by this contractor, and don't just rely on Yelp - as we did on our initial interaction. Locations that sell the stone/material, are also a great place for providing a quality referral for this type of product. I am fully aware that there are bad apples in this industry, based on the experiences that I have had, I'm merely shedding light on one of them.
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Source:
FAQ About Custom Kitchen Counters — Based on Independent Research
What materials can I order a countertop from Custom Kitchen Counters?
During our independent research, we found that Custom Kitchen Counters offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Custom Kitchen Counters’s clients in Lancaster, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Custom Kitchen Counters fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Custom Kitchen Counters is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Custom Kitchen Counters fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Custom Kitchen Counters, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Custom Kitchen Counters most often implement in Lancaster, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Custom Kitchen Counters successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Custom Kitchen Counters?
The company’s office is located at , but its work is not limited to just the city of Lancaster, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Custom Kitchen Counters work with?
Like many participants in our rating, Custom Kitchen Counters works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Custom Kitchen Counters often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Custom Kitchen Counters have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Custom Kitchen Counters has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Custom Kitchen Counters offer any discounts on countertop fabrication in Lancaster, CA?
Unfortunately, during our independent research, we were unable to reach representatives of Custom Kitchen Counters to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Custom Kitchen Counters in Lancaster, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Custom Kitchen Counters. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Custom Kitchen Counters?
Yes, according to our research, Custom Kitchen Counters offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Custom Kitchen Counters?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Custom Kitchen Counters in Lancaster, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Custom Kitchen Counters to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Custom Kitchen Counters in Lancaster, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Custom Kitchen Counters offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Custom Kitchen Counters performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Custom Kitchen Counters provide for its work?
According to our information and industry practice, Custom Kitchen Counters, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Custom Kitchen Counters in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Custom Kitchen Counters. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Custom Kitchen Counters for a Free Estimate
Custom Kitchen Counters is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Custom Kitchen Counters know that you found them through the National Ranking Countertops Contractors!