Custom Granite Homes

We rate the staff friendliness of Custom Granite Homes as Excellent. Our mystery shopper research revealed that the staff at Custom Granite Homes provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Custom Granite Homes’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Custom Granite Homes directly to better understand their approach to customer service.

We rate the staff expertise of Custom Granite Homes as Excellent. The staff member from Custom Granite Homes who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Custom Granite Homes may vary. We recommend contacting the company directly for more comprehensive information.

Custom Granite Homes is an emerging company, established in 2014. Our research showed that Custom Granite Homes began operating in 2014, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Custom Granite Homes directly to confirm the company’s age.

We note that Custom Granite Homes has a dedicated office. Our research revealed that Custom Granite Homes operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Custom Granite Homes directly to confirm the latest details.

We note that Custom Granite Homes has its own production facility. Our research revealed that Custom Granite Homes operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Custom Granite Homes directly to confirm the accuracy of this data.

Custom Granite Homes offers discounts for veterans. Our research revealed that Custom Granite Homes provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Custom Granite Homes directly to confirm the accuracy of this data.

We rate the production time of Custom Granite Homes as Very Fast. Our mystery shopper research revealed that Custom Granite Homes quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Custom Granite Homes is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Custom Granite Homes during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Custom Granite Homes.

We rate the deposit level of Custom Granite Homes as Standard. Custom Granite Homes requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Custom Granite Homes may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Custom Granite Homes.

We did not receive quote preparation data from Custom Granite Homes. Unfortunately, Custom Granite Homes did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Custom Granite Homes remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Custom Granite Homes directly to clarify timelines and conditions.

We did not receive pricing information from Custom Granite Homes. Unfortunately, Custom Granite Homes did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Custom Granite Homes, which is recognized in our rankings for other parameters. We recommend reaching out to Custom Granite Homes directly to obtain pricing details and further information.