contractor place 8
Toledo, OH City Rating: We have identified this city as the primary city for this contractor.

Custom countertops

since 2009

Examples of works performed by Custom countertops

company-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About Custom countertops

20.39

total score

The main rating value calculated from more than 30 indicators.
Exact value: 20.390894 out of 100.

Your kitchen or bathroom could receive a boost with one of a kind tops designed by the firm. Their headquarters are in Columbus, and they serve customers throughout Ohio with countertop installation service. A competent staff has the capacity to tackle tasks of any scope. Their countertop installers will collaborate closely with you from the get-go to make sure you love the finished outcome. In addition to offering cabinet fabrication services, they partner with top manufacturers to ensure that their customers have access to the highest quality materials possible.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.087037 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

3.1

Established

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Price Level

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Custom countertops for a Free Estimate

1362 E 5th Ave, Columbus, OH 43219

Additional benefits of Custom countertops

Small business

Wheelchair accessible parking lot

Repair services

Credit cards

In store shopping

Delivery

Countertop Installation

Countertop store

Reviews about Custom countertops

All (17)

Google (11)

Facebook (6)

Source: icon-google Google
avatar

Justin Karnes

Date: 2022-11-26 13:21:05

I hired this company and deeply regret it. They installed damaged cabinets and did not say a word to me. When I sent pictures and said something, they showed up with wood filler and spray paint to "fix" them instead of replacing them. A respectable company would never have installed them to begin with. I went 5 weeks with no kitchen as the cabinets were "delayed". I was told the project would take 2-3 weeks and it would be done before Thanksgiving. It's now the day after and it's still not complete. Michael refuses to take ownership and/or replace them. They left trash in my yard for over a week and never clean up their mess before they leave.

Source: icon-google Google
avatar

Joyce Schrock

Date: 2023-01-18 16:20:26

Custom Countertops did a small kitchen for me with some unique features. A few companies didn’t want to quote the job because it was “too small”. Custom Countertops promptly came out, measured and gave me a quote. Scheduling was easy without a long lead time. I was worried since some of what I needed was not the “norm”, it would be missed. But the job was completed just as I requested. Price very fair, with a quality installation.

Source: icon-google Google
avatar

Dennis Auger

Date: 2023-01-25 22:35:37

Great company for kitchen and bathroom countertops. I have been working with them for the past 6 years and I have done multiple kitchen and bathroom jobs with them. They always do a great job and I highly recommend them to anyone who is looking for new countertops. -Dennis

Source: icon-google Google
avatar

Dadius Cleveland

Date: 2024-11-02 15:56:35

Super happy with our new Quartz bathroom countertops! Custom countertops were great and appreciated the communication all throughout the process also super quick with installation (within two weeks)! Pricing was way more affordable than expected!!

Source: icon-google Google
avatar

Traci B

Date: 2023-02-15 13:23:02

Beyond thrilled with our installation. It was a 7-10 day turn around and the price was better than I could’ve imagined.

Source: icon-google Google
avatar

Tyler Baughman

Date: 2024-11-22 21:56:44

Very happy with service, quality and price. Definitely would recommend for your countertops. Visited as well one of their Suppliers and viewed rows and rows of actual slabs to choose from. It was well worth the visit. Highly recommend to everyone to do. Sample pieces do not do justice. We chose the Angola Black polished granite. Now to decide on our Backsplash- We had a counter splash with our laminate tops prior but didn't want with these is why you are seeing the wall not painted close to countertop.

Source: icon-google Google
avatar

Asma Rahman

Date: 2023-10-27 01:41:51

Thank You so Much Juan and Michael. You both have done such an amazing job. We are so happy for your service. You guys delivered the granite on time and handled very professionally while installing. Your finishing job on granite is wonderful. Me and my husband really happy about your job. We both highly recommend everyone to your company. Thanks

Source: icon-google Google
avatar

ashley wilkins

Date: 2023-01-18 16:01:46

Extremely fast turnaround time. Pricing was great! Friendly and good communication. I couldn’t be happier!

Source: icon-google Google
avatar

Alexey Kaminski

Date: 2024-08-01 15:59:07

The process with Michael and his crew was effortless and they did such a great job! They took accurate measurements at our initial meeting and were directed to go view samples at their warehouse. After we went to their supplier's warehouse to view the samples and choose the one we liked, Michael gave us a quote and then began cutting the quartz to the right size. 1.5 to 2 weeks later, we got our countertops installed in a few hours! Very happy with the end result and can't wait to use our kitchen again!

Source: icon-google Google
avatar

Bill Hankinson

Date: 2023-04-22 11:45:12

Extremely happy with the quality and craftsmanship we received from start to finish of our kitchen countertops. Would recommend them anytime.

Source: icon-google Google
avatar

Jeff Smith

Date: 2022-01-22 14:56:04

This company installed my countertops in a very timely manner. We are very pleased with the work they performed. They told me where to go to pick out the slabs of quartzite. I picked them out and they installed three slabs. They are beautiful. Thank you for the excellent work.

Source: icon-facebook Facebook
avatar

Bill Hankinson

recommends

5 stars !! From start to finish . We could not be happier with the service we received , from the consultation to the time frame to install . Quality, craftsmanship and care from start to finish . Thank you !!

Source: icon-facebook Facebook
avatar

Justin Karnes

doesnt_recommend

I hired this company and deeply regret it. They poorly installed damaged cabinets and did not say a word to me. When I sent pictures and said something, they showed up with wood filler and spray paint to "fix" them instead of replacing them. A respectable company would never have installed them to begin with. I went 5 weeks with no kitchen. I was told the project would take 2-3 weeks and it would be done before Thanksgiving. It's been over 6 week's and it's still not complete. I have broken cabinets, missing shelves, no hardware and my island is just sitting on the floor and not attached. They left trash in my yard for over a week and never cleaned up their mess before they left. Michael (assumably) walked away from the job a week ago. He will not return my texts, emails, etc. They took my money and disappeared, leaving my kitchen unfinished.

Source: icon-facebook Facebook
avatar

Kiana Kauahi-Lockwood

recommends

they did a wonderful job!

Source: icon-facebook Facebook
avatar

John Grabill

recommends

Would definitely recommend!! Excellent job. They even had a piece that was cut about half inch to short, they returned to the shop and cut new piece and return to finish the project in the same day.

Source: icon-facebook Facebook
avatar

Toni Vannelle Kauahi

doesnt_recommend

Our counter tops were installed a year ago! They cracked by the sink the day they installed them but they filled it in and said it would be okay! We now have 2 huge cracks going down the counter tops above the dishwasher since they did not add support they came out and filed it, since then they have gotten worse they are turning black and yellow ! And they will not return our calls or text messages! Very unhappy after spending $5000 to get an amazing new look! And now it is shot to hell!

Source: icon-facebook Facebook
avatar

Tamica Johnson-Thornton

recommends

I would recommend them. They were very helpful in getting the Granite put in and putting the plumbing back with my new faucet. Excellent work.

Contact Custom countertops for a Free Estimate

Choose the Way That Works Best for You!

1362 E 5th Ave, Columbus, OH 43219