Cromwell Granite & Tile
since 2009
Examples of works performed by Cromwell Granite & Tile
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About Cromwell Granite & Tile
total score
Exact value: 57.851644 out of 100.
Cromwell Granite has been in the countertop industry for 15 years. Being a division of Timeless Stone the company is known for its superior quality. The two brothers who started this countertop business, Jackson and Jalisson, were raised in a tough rural community in Brazil. After moving to the United States they spent many years learning to fabricate granite countertops from other granite firms in the Boston area. They eventually joined forces to bring Timeless Stone back to life as one of the leading small countertop businesses in Connecticut. All the carefully selected, high-quality stone is designed and fabricated in-house.
Customer Feedback Score
reviews: 130
YELP
reviews: 2
reviews: n/a
CoCo
reviews: n/a
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Contact Cromwell Granite & Tile for a Free Estimate
229 Shunpike Rd, Cromwell, CT 06416
Additional benefits of Cromwell Granite & Tile
Identifies as women-owned
Small business
Delivery
In-store pickup
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Open to All
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
In store shopping
In store pickup
Flooring
Countertop Installation
Tiling
Countertop store
Countertop contractor
Granite supplier
Marble contractor
Fireplace store
Reviews about Cromwell Granite & Tile
All (12)
Google (10)
Yelp (2)
Marla Darius
Date: 2020-07-16 01:46:40
Cromwell Tile and Granite did a great job at our home. The showroom staff was very helpful, showed us many types of tile, granite and quartz. They even moved the large granite pieces outside for better viewing. They were patient, answered my questions, took precise measurements (check twice, cut once!) and we love our new granite counters! Their pricing is very competitive and they include so much more than large box stores do in the quote/price. I love supporting small businesses and they are a nice asset to our small town. I recommend them for your next project.
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Jennifer Guidry
Date: 2020-07-28 02:56:27
As a resident of TPC River Highlands in Cromwell for nearly 15 years, I recommend Cromwell Granite and Tile for ALL and ANY stone, tile and cabinet work. I can’t say enough good things about my experience with Ray, Jamila and their entire team. I had a very unpleasant experience with a granite company in the Hartford area that led me to Cromwell Granite and Tile which was a blessing in disguise. Ray and Jamila were a breathe of fresh air from the moment I called. They are customer focused and really took the time to make sure I was comfortable throughout the process of my kitchen update. Their team was careful throughout the job to ensure they wore PPE (i.e. face masks). They even went the extra mile during installation to save my existing backsplash which matched perfectly with the new stone installed. This husband and wife team are top notch, professional and responsive! They did such a great job that I recommended them to a neighbor who inquired about their work and saw the job they did in my kitchen. I am happy to see these same neighbors also working with Ray and Jamila on their kitchen update project as well. I could not be more happy with the results of my beautiful kitchen and endorse them as the “go to” stone, tile and cabinet shop if you want top notch customer service that is hands on with a second to none quality product/installation experience! Thank you Ray, Jamila and team - I will keep recommending you and will definitely come back to you all for any future projects!
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Karen Ennen
Date: 2020-09-10 13:58:23
After shopping around at a few other businesses, a friend recommended Cromwell Granite & Tile. From the minute we walked in it was an awesome experience. Jamila was very knowledgeable about the products and went out of her way to help us choose a gorgeous piece of tile for our bathroom remodel. Installation was a breeze, the two gentlemen that came out were neat, clean and professional and the end result came out beautiful. They were even able to complete the installation ahead of originally scheduled. All in all it was a great experience and we will definitely use them again on our next project.
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gerald testori
Date: 2022-04-01 00:23:31
I have to say, I don't give many reviews, but the people at Cromwell Granite & Tile are greatest. They stand behind their product. The two men that installed the granite countertop were very professional. We even had the backsplash in Granit. We could not be happier. I would highly recommend this company for your install!!!
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Ettore Namias
Date: 2021-09-14 14:39:57
Ray Ranno and his wife were instrumental in providing guidance and care in our search to modernize our kitchen. Originally intending on granite, we found the combination of quartz with the subway tile really helped brighten our kitchen. And the D shaped sink was a fantastic value add that helped me use the kitchen more. The folks who installed the products were great. Cleaned up after they were done and all is well. Just please note to have a plumber on standby to disconnect/reconnect plumbing for your fixtures. We painted our kitchen from a dark purple(previous owners) to optimistic yellow so our project is now complete. Thank you Cromwell Granite and Tile!
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AAAE family
Date: 2024-12-08 18:01:52
Timeless Stone is one of the best stores for quartz, marble products. Excellent service and communications from the office, scheduling and pricing. They are professional and did great job on our dining table. Highly recommended !!!
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Jim
Date: 2020-08-12 22:14:56
We were looking to upgrade our kitchen counters and after visiting several places we happened upon Cromwell Granite. A bit far for us but as it turns out, more than well worth it. Their customer service is outstanding! Ray & Jamila were genuinely interested in making sure we were happy with every aspect of the project. From assisting with stone selection, color matching, and template/cut layout, their expertise was greatly appreciated. The stone we selected was not easy to work with due to the large grain pattern. Ray went above & beyond to make sure the grain matched, the seams were transparent, and the installation was perfect. I do not write reviews so please understand that I must be extremely impressed to have done so. If you get the opportunity to work with Cromwell Granite - take it.
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Darren Stiles
Date: 2021-07-21 02:59:35
Can't say enough positive things about owners Ray and Jamila. We purchased granite for our powder room vanity from them. They are consultative without pressuring any sale, and they have competitive pricing. They are very responsive and provide honest input on whatever your project is. They are timely with their service in terms of design, template, and install. I highly recommend them for your tile or granite needs.
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Diane Rand
Date: 2021-11-28 16:24:03
Tom & I are so very pleased with how our kitchen turned out. Ray & Jamila are very knowledgeable on both the materials side and design. We had visited a number of fabrication places but none could compare with Cromwell Granite & Tile. An expensive project, a big concern to us was how do know what stone to go with...Jamila told us "You'll know it when you see it" and she was so right. We decided on Fantasy White quartzite. Ray laid out the template perfectly ensuring that the pattern would flow from the island to the counter. Many thanks to you both for all your help!
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sally amato
Date: 2024-10-31 22:03:59
Although kitchen remodels are very stressful, Timeless Stone made the whole countertop experience so easy. From the initial sales desk, all the way to the installers, everyone was helpful and communicative, and things moved along smoothly. The counters are beautiful and they were done faster than I could have ever hoped! Great staff and great service!
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M D.
Date: 2020-06-11 19:34:46
Our Granite installation was completed today and we couldn't be happier! Ray, Jamila, and their entire crew have been excellent throughout this entire process. Strongly recommend them. They are professional, do excellent work and are extremely reasonable in their pricing.
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Brandon B.
Date: 2022-11-05 20:21:55
My wife and I went in there on a Saturday and looked at a few different patterns of countertop. The owner eventually helped us a bit and even gave us samples to take home. We got a rough estimate for replacing our countertops and backsplash based on my measurements. The owner said he had a big job to do in Stamford on Monday, but would come out and measure our job on Tuesday or Wednesday. He would call first. That was well over a month ago. Fortunately, I have come to expect this from some home improvement companies. When they get busy, they only pay attention to the people with the biggest jobs. A.k.a. the most money for them. I really wanted to give them a chance because I like to support local businesses. But I guess they weren't interested in our money. $10,000 might not be much to some people, but I still think it's a lot of money. In the end, I was thankful that they blew us off because that meant we were able to get the job done by Home Depot (one of the other 3 quotes we got) for far less money than these guys were quoting. They also treated us like human beings. And though they didn't do the job themselves, the company that they contracted to do the work was very professional and did a wonderful job. So if you are the owner of this business (or any other local business) and wonder why the big box stores are eating your lunch. Maybe you should think about treating EVERY one of your customers like they are important because there are only so many "big fish" out there. It's the "medium fish" that will keep you & your family fed for the long haul. if you are a person looking for cabinets, countertops or backsplashes I highly recommend getting at least three quotes, and make sure Home Depot is one of them. I never thought that I would get better treatment from big box store than a local family business, but that was precisely what we got in this case.
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229 Shunpike Rd, Cromwell, CT 06416