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contractor place 5
Columbus, OH City Rating: We have identified this city as the primary city for this contractor.

Countertop Surface Solutions

since 1986

Examples of works performed by Countertop Surface Solutions

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About Countertop Surface Solutions — Ranked №5 Countertop Fabricator and Installer in Columbus, OH

68.05

total score

The main rating value calculated from more than 30 indicators.
Exact value: 68.047501 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Countertop Surface Solutions, founded in 1986, ranked number 5 in Columbus, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Countertop Surface Solutions among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Countertop Surface Solutions: Total Score & Key Ratings

The Total Score of 68.05 out of 100 achieved by Countertop Surface Solutions in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Countertop Surface Solutions has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.5 out of 5.

You can read detailed information and evaluations from our independent research of Countertop Surface Solutions’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Countertop Surface Solutions directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Countertop Surface Solutions

When renovating a kitchen or bathroom, you can rely on this company for all of your cabinetry and countertop requirements. They will create a fresh layout for your house that is practical and appealing. The professional crew will install your new cabinetry and countertops with care. Natural slabs of different hues and designs are readily available. Consultations, measurements, and cost assessments are all supplied at no cost to you. They're able to keep the price of residential kitchen countertops cheap while providing clients with a premium experience.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.497601 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

1.9

Slow

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Countertop Surface Solutions

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Checks

Credit cards

Debit cards

Wheelchair accessible

Accepts Credit Cards

Private Lot Parking

Bike Parking

In store shopping

Kitchen & Bath

Countertop store

Tile contractor

Bathroom remodeler

Cabinet maker

Kitchen remodeler

Reviews about Countertop Surface Solutions

All (12)

Google (9)

Yelp (3)

Source: icon-google Google
avatar

fL Jinks

Date: 2022-04-13 13:41:35

We just completed a kitchen remodel as well as the addition of granite countertops in powder room and a wet bar. They did a fantastic job top to bottom. Very pleased. Jerry our Rep, was great to work with and his technicians did a great job and were also great to work with. Kudos to Larry who installed the kitchen backsplash. Wouldn’t hesitate to refer this company or use them for other projects. Appreciate the fine work. FYI, the pictures don’t do it Justice.

Source: icon-google Google
avatar

Molly Stevens

Date: 2018-07-30 17:44:16

We couldn’t be more pleased with our new granite countertops from Countertop Solutions. From the selection process to installation, Jerry and his crew made sure all our needs were met with superb customer service. They also installed our new kitchen sink and backsplash. It was great being able to have all these projects streamlined and helped make our kitchen remodeling go much smoother.

Source: icon-google Google
avatar

Cindy Beckett

Date: 2018-12-19 16:06:08

Excellent customer service throughout our process from granite selection, fabrication to install. Hank did an excellent job helping identify the best cuts for the island and counter tops. They came out amazing. Ben and team did an excellent job on the countertop install. Our kitchen and bathrooms look amazing. I would highly recommend.

Source: icon-google Google
avatar

Luke Robison

Date: 2021-05-20 18:22:22

My experience with Countertop Surface Solutions was nothing but amazing. Jerry and his staff were completely professional and completely helpful. My wife and I had no idea what we wanted, and they were patient and very helpful. The installation process was flawless, clean and ridicously smooth. If you are seriously considering new countertops look no further. The countertops they installed are the conversation piece for our entire house. Ask Hank or Jerry about live edge. Trust me it's worth it.

Source: icon-google Google
avatar

Shelly Walters

Date: 2022-10-30 18:58:45

The kitchen counters turned out amazing! Jerry and his team were super easy to work with and the final results transformed my kitchen; I only wish we would have done this sooner. Jerry was able to find the pattern and style of granite that we were looking for and the flecks of gold in this stone are just amazing. Will definitely work with with Countertop Surface Solutions again on our next reno.

Source: icon-google Google
avatar

sibkuz

Date: 2022-04-25 12:21:23

I found Countertop Surface Solutions on a site listing the top 10 countertop companies in Columbus, Ohio. They did not let me down. They were exemplary in answering my questions, helping me choose the right material, and installing a leathered granite counter. It turned out beautiful and at a very reasonable price. Great work!

Source: icon-google Google
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Kay Vernard

Date: 2024-03-26 20:41:10

Got my new vanity and island top today. Wow! What a professional crew! Ben and his crew were impeccable! I am so happy I found them! They helped me find the right stone, right size, right trims... just gorgeous countertops! Thank you!

Source: icon-google Google
avatar

John Cagnina

Date: 2019-04-02 21:20:27

Best contractor that I've used in my 30 years in Columbus. We were slow to make a decision and they worked with us every step of the way. Jerry created a custom template to insure that the quartz was cut correctly for our less than perfect walls and corners. Price was very competitive and the quality of the work was impeccable. They were careful to protect our new floors and the cleanup was spotless. They used several steel plates to help support the counter on our custom island. It was a great solution and saved us from using posts. We also used their plumber and back-splash installer. Both were timely and did great work.

Source: icon-google Google
avatar

Rocky Ross

Date: 2021-08-18 16:19:35

Highly recommend Countertop Surface Solutions. Installers were very professional and their expertise was readily apparent. Their was a minor glitch in one of the granite pieces, but a new piece was cut that day and installed first thing the following morning. This company makes it right and works hard to satisfy their customers. They did a wonderful job. Thanks Jerry.

Source: icon-google Yelp
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Robert H.

Date: 2025-03-13 14:29:19

We had an excellent experience from the initial design meeting, the selection of the new countertops and the installation. Terrific people to work with and they do an outstanding job. We LOVE our new countertops.

Source: icon-google Yelp
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Shirley S.

Date: 2024-07-14 11:31:12

Beautiful countertops installed by very professional capable and friendly crew. They were on time and were done in a timely manner!

Source: icon-google Yelp
avatar

Chelsea S.

Date: 2019-06-07 17:04:59

Please proceed with caution using this company, he has withheld installers checks for 2 weeks without telling them when they will be compensated now threatening liens on the installers contractors.

FAQ About Countertop Surface Solutions — Based on Independent Research

What materials can I order a countertop from Countertop Surface Solutions?

What types of spaces does Countertop Surface Solutions fabricate countertops for?

What shapes of kitchen countertops does Countertop Surface Solutions fabricate?

What countertop design styles does Countertop Surface Solutions most often implement in Columbus, OH?

What is the service area of Countertop Surface Solutions?

What types of clients does Countertop Surface Solutions work with?

Does Countertop Surface Solutions have its own countertop fabrication facility?

Does Countertop Surface Solutions offer any discounts on countertop fabrication in Columbus, OH?

What is the price category of Countertop Surface Solutions in Columbus, OH?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Countertop Surface Solutions?

What is the fabrication and installation timeline for a countertop at Countertop Surface Solutions?

How long does it take Countertop Surface Solutions to prepare a quote for countertop fabrication and installation?

Does Countertop Surface Solutions offer cutouts for sinks, cooktops, or other elements?

What guarantees does Countertop Surface Solutions provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Countertop Surface Solutions. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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