About Countertop Designs — Ranked №1 Countertop Fabricator and Installer in Tucson, AZ
75.53
total score
The main rating value calculated from more than 30 indicators.
Exact value: 75.5339 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Countertop Designs, founded in 2014, ranked number 1 in Tucson, AZ in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Countertop Designs among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Countertop Designs: Total Score & Key Ratings
The Total Score of 75.53 out of 100 achieved by Countertop Designs in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Countertop Designs has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.41 out of 5.
You can read detailed information and evaluations from our independent research of Countertop Designs’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Countertop Designs directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Countertop Designs
Established for over 30 years, Countertop Designs has grown to become a leading Arizona manufacturer. The company's staff is committed to providing customers with superior countertops and service. They work hard to create long-lasting bonds with their clients and suppliers. No countertops are removed during the measurement process. Your new, customized product will be ready in 6–9 business days. On the same day that they install new countertops, the old ones will be taken away. The company's showroom is open in Tuscan.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 23
Google
4.7
reviews: 16
YELP
4.6
reviews: 7
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.40505 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Countertop Designs as Excellent.
Our mystery shopper research revealed that the staff at Countertop Designs provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Countertop Designs’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Countertop Designs directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Countertop Designs as Excellent.
The staff member from Countertop Designs who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Countertop Designs may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.5
Established
Company Age
Countertop Designs is an established company, operating since 2014.
According to our research, Countertop Designs has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Countertop Designs directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Countertop Designs has a dedicated office.
Our research revealed that Countertop Designs operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Countertop Designs directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Countertop Designs has its own production facility.
Our research revealed that Countertop Designs operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Countertop Designs directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Countertop Designs offers discounts for veterans.
Our research revealed that Countertop Designs provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Countertop Designs directly to confirm the accuracy of this data.
Production time
3
Standard
Production time
We rate the production time of Countertop Designs as Standard.
During our research, Countertop Designs quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Countertop Designs during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Countertop Designs.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Countertop Designs as Standard.
Countertop Designs requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Countertop Designs may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Countertop Designs.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Countertop Designs as Very Fast.
Our mystery shopper research revealed that Countertop Designs prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Countertop Designs is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Countertop Designs.
Affordability
4.5
Low
Affordability
We rate the price level of Countertop Designs as Low.
Our mystery shopper research revealed that Countertop Designs offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $84.05 per square foot, while for Carrara Morro quartz, the price was $81.06. These prices fall into the Low category, making Countertop Designs an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7010 for Calacatta Idilio quartz and $6760 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Countertop Designs.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Countertop Designs
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Appointment required
Credit cards
Wheelchair-accessible car park
Wheelchair-accessible entrance
Interior Design
Kitchen & Bath
Countertop store
Kitchenware Shop
Reviews about Countertop Designs
All (17)
Google (10)
Yelp (7)
Source:Google
Chris Compton
Date: 2021-04-06 20:31:45
Wow! There's so many great things to say about this company; from their professionalism, quality, communication, timeliness and price. I recently had all of the counters replaced in my house with high quality granite. Every aspect of the job was exceptional and I feel like the price was more than fair and reasonable! I selected some remnants for my bathroom counters, dining buffet and gameroom bar and selected 3 slabs for my kitchen counters. Everything was done to perfection, from the cuts to the installs, and they were right on schedule for when they said the installs would occur! You'll be so pleased to go with this locally owned company for any of your countertop needs!
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Source:Google
Lolie Jean
Date: 2025-01-02 02:16:30
I've had 3 different projects in my house done by Countertop Designs, my kitchen, master Bathroom and Laundry room. Always with a fair price and attention to detail.
I will always recommend them, love working with Viviana and Samuel. Cannot say enough good things about them.
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Source:Google
Brittany Aungst
Date: 2023-03-30 00:43:42
We could not be happier we went with Countertop Designs for our new kitchen! Viviana and Samuel were so kind, responsive, and professional. They found us beautiful (and affordable) slabs that were exactly the look we were going for. We had one huge area that needed a seam and our contractor said it was the best seam he'd ever seen. You really can't tell it's there. Overall fantastic, high quality work. Will make sure all of our friends and family use them from now on ☺️ Very happy!!
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Source:Google
Judith Land (Adoption Detective)
Date: 2021-06-04 15:04:15
Countertop Designs needs a "Standing Ovation". We replaced our countertop and added a bar area around our outside grill. They are master craftsmen and Viviana their customer service rep was very helpful and nice to work with.We love the color and design of the rich luster that this slab granite renders. Its unique attractive appearance has everyone in admiration.
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Source:Google
Roger Ochse
Date: 2021-06-23 19:38:10
Samuel and team installed our granite kitchen and master bath countertop with the highest skill and artistry. The plumbing was included! The finished product was completed on schedule and within the budget. Please call these amazing people. You will not regret it!
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Source:Google
Dianne Thomson
Date: 2023-09-22 20:00:54
We want to thank and commend Samuel and Jorge for the work they did this morning installing our countertops. They were both so conscientious and meticulous with detail! And Samuel's gentle mentoring of his young co-worker, Jorge, was very refreshing to watch. Jorge seemed eager to learn and do a good job,. We would be pleased to have them both back, should we have any future need.
From the beginning of the project to the end, we couldn't be more pleased with Countertop Designs and its employees.
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Source:Google
Jaimie Galayda
Date: 2023-01-24 19:46:05
I am really pleased with my experience. My counters look gorgeous and Countertop Designs was easy to work with. I was able to get on their schedule quickly and the installation technicians were very nice. Highly recommend!
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Source:Google
Sue C
Date: 2025-01-08 03:35:44
Viviana and Samuel were excellent to work with! She helped me picking out the perfect quartz and Samuel was expert at measuring and installing. I will definitely refer them to friends. The showroom is smaller than the big tile distributors but for me, it was easier to look at samples than large slabs. The project was completed under three weeks and I couldn’t be happier!
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Source:Google
Jeanne Short
Date: 2023-10-27 20:44:30
Samuel and his team are amazing and so easy to work with. We have just completed our second project with them. We were so happy with our bathroom counters, we wanted to use him again for our kitchen project. He has such attention to detail and doesn’t stop until everything is perfect! We highly recommend Countertop Design!
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Source:Google
Joanne “GJ” Rainbow
Date: 2023-10-20 22:10:18
I highly recommend Counter Top Designs. We could not be happier . We were recommended to use Countertop Designs by our cabinet company and so glad we did.
They had to reinstall our countertops which were removed when we had a home disaster and needed our kitchen replaced.
Our countertops were saved and they were put back on meticulously by Samuel and his worker. He is a perfectionist!!!
Samuel and all his staff were 100% professional. Vivianna was extremely responsive and kind.
The restoration company who demo'd my kitchen just stored our granite up against a wall in a terrible way. So a small piece of our black granite fell over ( not Samuels fault either)
Samuel went above and beyond to make sure he found a match closest to it. And at a reasonable price!! We went all over town to find a match and everyone wanted to overcharge us or make us buy a huge slab and be stuck with it. Not Samuel- he was honest as ever!!!
He made sure every part of it looked perfect. They did a better job than the people who originally did my kitchen before my flood. You must use this company if you are remodeling. Top Notch and HONEST!!!!!
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Source:Yelp
R P.
Date: 2023-11-10 19:24:32
We remodeled our master and guest bathrooms and I chose CounterTop Designs from one of several local installers. This is a mom and pop business as my preference is to always work with the owner. Samuel G is experienced, the quality of he and his team's work is excellent, and his pricing was very reasonable. Correspondence from Viviana (office) was prompt and clear. In addition to the bathrooms, we needed a countertop for our buffet and found the perfect granite and color from Samuel's remnants.
As an aside, my plumber paid Samuel a compliment as to the accuracy/placement of the stone's drill holes while installing our shower and vanity fixtures.
We have a third bathroom to remodel and Samuel will be our installer of choice for that future project.
RP
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Source:Yelp
Richard B.
Date: 2021-10-16 18:33:15
There is not enough praises I can give this family owned company. From the owner
Samuel Gamino to Vivian at the front desk.
Let me tell you a story. I came home from a vacation to a flooded house.
My recently remodeled kitchen now had to be totally dismantled, including all the cabinets and my custom soapstone counters and sink. They had to literally use a blow torch to the sink to get the epoxy to separate.Now the hard part was finding a fabricator willing to put another fabricators work back together. After being turned away by five other companies ,I was ready to give up when someone said to try Countertop Design. Mr Gamino came out the next day , looked at all the pieces, including what was a sink that was now in five pieces. Shaking his head ,he said when do you need it. They took all the pieces to their shop and in two weeks they had it all put back together including the custom sink. It's all back installed now and looking like new. They are true professionals.
Thank you all at Countertop Design
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Source:Yelp
Christopher C.
Date: 2021-04-06 20:36:42
Wow! There's so many great things to say about this company; from their professionalism, quality, communication, timeliness and price. I recently had all of the counters replaced in my house with high quality granite. Every aspect of the job was exceptional and I feel like the price was more than fair and reasonable! I selected some remnants for my bathroom counters, dining buffet and gameroom bar and selected 3 slabs for my kitchen counters. Everything was done to perfection, from the cuts to the installs, and they were right on schedule for when they said the installs would occur! You'll be so pleased to go with this locally owned company for any of your countertop needs!
Read more
Source:Yelp
Susan T.
Date: 2019-08-31 20:23:46
We couldn't be happier with the new countertops and sinks in our bathrooms thanks to Marlin and his crew at Countertop Designs! We searched all over town trying to find the right contractors to do tile, countertops, painting, and finally found Countertop Designs when we selected our tile. Marlin worked with all the other contractors / trades, and the whole process was so easy. The end result looks awesome, and was completed on time and easy on the budget!
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Source:Yelp
Gary L.
Date: 2018-11-24 02:28:09
We recently remodeled our kitchen. Our kitchen design company was Southwest Kitchen & Bath,,an excellent company. For the countertop work they commissioned Countertop Designs. Marlin of Countertop Designs contacted us at the appropriate time in the process, and we scheduled a time for them to come by and begin the countertop work. Samuel and his crew came at the scheduled time and made the countertop templates based on the configuration of the new cabinets. They were very friendly and professional and explained the steps they would take for the install plus some other very helpful advice. They returned as scheduled with the fabricated countertop and installed it and it was perfect and beautiful. Samuel and his crew did an outstanding job and the new quartz countertop looks amazing. The attention paid to detail and workmanship was notable. We highly recommend this company for countertop work, they are excellent.
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Source:Yelp
P E.
Date: 2017-08-18 19:55:09
Just finished replacing the countertops, backsplash, sinks, and faucets in the kitchen and four bathrooms.... It looks great. Countertop Designs made this pretty painless. We figured out how to do it in stages so it wasn't too disruptive. We did the kitchen and two bathrooms in just two days. The other two bathrooms were one in a day. Nice!
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Source:Yelp
Michelin T.
Date: 2021-03-16 02:36:01
We recently remodeled our Kitchen and Countertop Designs installed our Quartz countertop. Marlin the owner came out and we went over the design with him along with Matt from Southwest Kitchen and Bath. Marlin did some preliminary measurements. He asked us if we were getting a new sink and we said no the sink was in good shape and we liked it. He recommended we buy a new sink because he couldn't guarantee the sink wouldn't get damaged when they took the granite off. We thought that was odd as we've remodeled in the past and never had an issue with the existing sink being damaged. We reluctantly agreed, we found our same sink at Ferguson's and with SWKB discount it cost us $1168.00! Marlin also said when they cut out for the new sink we won't see the sink edges, it will be modern with a1/4 inch overhang. That was good news. Samuel his fabricator came out to do the final measurements, he couldn't understand what we were doing. Half of the kitchen was getting refaced and the other half was getting new cabinets. We didn't feel comfortable with his measurements so we had Marlin come back out with Matt from SWKB and he assured us all will fine. Now the day comes for the old counter top to come off and the new installed. The old counter top was removed and the old sink was perfectly fine and could have been reused. The new counter top was installed and wasn't centered correctly over the sink thankfully the glue didn't set up and it was abled to be centered. The 1/4 overhang wasn't there, the edges of the sink were visible. When I asked Samuel what happened, where was my 1/4 inch overhang that I was promised he said "what overhang?" "Marlin didn't tell me and I cut it the way I wanted to!!!!!" I was seeing red at this point. First, we spent $1168.00 on a new sink that we didn't need, the sink needed to be centered and if I didn't notice it they wouldn't have centered it, there wasn't a 1/4inch overhang like I was promised, at one end of the counter there was a significant gap to the wall that thankfully my tile guy was able to correct! I called Marlin to complain and he said the counter top overhang couldn't happen because my sink edges were round!! I reminded him it was the same sink that he saw when he measured and promised the 1/4 inch overhang. I also reminded him he had my sink in his shop when they were fabricating the counter top and that his fabricator said he cut the counter the way he wanted to and wasn't told anything different. Marlin asked what I wanted him to do and I said I wanted a new counter top. Dead Silence on his end. I said I guess that won't be happening. He never came to the house to see what a terrible job his installer did. I had to ask numerous times for a fact sheet on how to care for the Quarts and for the manufacturer warranty. SWKB finally got Marlin to give it to me. Not once did he say he was sorry or even offer to compensate me. Every time I look at the sink I am reminded of the terrible job they did.
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Source:
FAQ About Countertop Designs — Based on Independent Research
What materials can I order a countertop from Countertop Designs?
During our independent research, we found that Countertop Designs offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Countertop Designs’s clients in Tucson, AZ for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Countertop Designs fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Countertop Designs is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Countertop Designs fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Countertop Designs, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Countertop Designs most often implement in Tucson, AZ?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Countertop Designs successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Countertop Designs?
The company’s office is located at 744 E 46th St, Tucson, AZ 85713, but its work is not limited to just the city of Tucson, AZ. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Countertop Designs work with?
Like many participants in our rating, Countertop Designs works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Countertop Designs often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Countertop Designs have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Countertop Designs has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Countertop Designs offer any discounts on countertop fabrication in Tucson, AZ?
Yes, based on the results of our research, Countertop Designs offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Countertop Designs in Tucson, AZ?
According to the assessment of our independent rating, Countertop Designs in Tucson, AZ falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7010$ at a rate of $84.05$ per sq. ft., and the cost using Carrara Morro quartz was $6760$ at a rate of $81.06$ per sq. ft. These prices turned out to be among the lowest of all companies in Tucson, AZ, which allowed us to categorize Countertop Designs as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Countertop Designs?
Yes, according to our research, Countertop Designs offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Countertop Designs?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Countertop Designs in Tucson, AZ. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Countertop Designs to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Countertop Designs in Tucson, AZ. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Countertop Designs offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Countertop Designs performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Countertop Designs provide for its work?
According to our information and industry practice, Countertop Designs, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Countertop Designs in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Countertop Designs. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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