ColStone Surface Designs

We rate the staff friendliness of ColStone Surface Designs as Excellent. Our mystery shopper research revealed that the staff at ColStone Surface Designs provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with ColStone Surface Designs’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting ColStone Surface Designs directly to better understand their approach to customer service.

We rate the staff expertise of ColStone Surface Designs as Excellent. The staff member from ColStone Surface Designs who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at ColStone Surface Designs may vary. We recommend contacting the company directly for more comprehensive information.

ColStone Surface Designs is an experienced company, operating since 2005. Our research revealed that ColStone Surface Designs began operating in 2005, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to ColStone Surface Designs directly.

We note that ColStone Surface Designs has a dedicated office. Our research revealed that ColStone Surface Designs operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting ColStone Surface Designs directly to confirm the latest details.

We note that ColStone Surface Designs has its own production facility. Our research revealed that ColStone Surface Designs operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting ColStone Surface Designs directly to confirm the accuracy of this data.

ColStone Surface Designs offers discounts for veterans. Our research revealed that ColStone Surface Designs provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting ColStone Surface Designs directly to confirm the accuracy of this data.

We rate the production time of ColStone Surface Designs as Very Fast. Our mystery shopper research revealed that ColStone Surface Designs quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. ColStone Surface Designs is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by ColStone Surface Designs during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with ColStone Surface Designs.

We rate the deposit level of ColStone Surface Designs as High. Our research found that ColStone Surface Designs requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with ColStone Surface Designs. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by ColStone Surface Designs may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from ColStone Surface Designs.

We rate the quote preparation speed of ColStone Surface Designs as Slow. Our mystery shopper research showed that ColStone Surface Designs took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with ColStone Surface Designs in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with ColStone Surface Designs.

We rate the price level of ColStone Surface Designs as Below Average. Based on our mystery shopper research, ColStone Surface Designs provided a quote of $82.34 per square foot for Calacatta Idilio quartz and $71.53 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $6867 for Calacatta Idilio quartz and $5966 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from ColStone Surface Designs.