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About Coastal Countertops and Tile — Ranked №3 Countertop Fabricator and Installer in Bluffton, SC
75.08
total score
The main rating value calculated from more than 30 indicators.
Exact value: 75.076361 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Coastal Countertops and Tile, founded in 1974, ranked number 3 in Bluffton, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Coastal Countertops and Tile among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Coastal Countertops and Tile: Total Score & Key Ratings
The Total Score of 75.08 out of 100 achieved by Coastal Countertops and Tile in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Coastal Countertops and Tile has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.38 out of 5.
You can read detailed information and evaluations from our independent research of Coastal Countertops and Tile’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Coastal Countertops and Tile directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Coastal Countertops and Tile
Coastal Countertops and Tile was established in 2019. Coastal Countertops and Tile fabricates and installs stone surfaces for countertops, back-splashes and flooring. This is a small business with local ownership has over 50 years experience in the natural and cultured stone industry. Working with marble, granite, quartz and tile.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.4
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 13
Google
4.4
reviews: 13
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.381958 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Coastal Countertops and Tile as Excellent.
Our mystery shopper research revealed that the staff at Coastal Countertops and Tile provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Coastal Countertops and Tile’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Coastal Countertops and Tile directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Coastal Countertops and Tile as Excellent.
The staff member from Coastal Countertops and Tile who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Coastal Countertops and Tile may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Coastal Countertops and Tile is a legacy company, established in 1974.
According to our research, Coastal Countertops and Tile has been in business since 1974, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Coastal Countertops and Tile directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Coastal Countertops and Tile has a dedicated office.
Our research revealed that Coastal Countertops and Tile operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Coastal Countertops and Tile directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Coastal Countertops and Tile has its own production facility.
Our research revealed that Coastal Countertops and Tile operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Coastal Countertops and Tile directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Coastal Countertops and Tile does not offer discounts for veterans.
Based on our mystery shopper research, we found that Coastal Countertops and Tile does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Coastal Countertops and Tile directly for confirmation.
Production time
4
Fast
Production time
We rate the production time of Coastal Countertops and Tile as Fast.
According to our research, Coastal Countertops and Tile quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Coastal Countertops and Tile during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Coastal Countertops and Tile.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Coastal Countertops and Tile as Standard.
Coastal Countertops and Tile requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Coastal Countertops and Tile may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Coastal Countertops and Tile.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Coastal Countertops and Tile as Very Fast.
Our mystery shopper research revealed that Coastal Countertops and Tile prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Coastal Countertops and Tile is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Coastal Countertops and Tile.
Affordability
3.8
Below Average
Affordability
We rate the price level of Coastal Countertops and Tile as Below Average.
Based on our mystery shopper research, Coastal Countertops and Tile provided a quote of $111.45 per square foot for Calacatta Idilio quartz and $100.16 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $9295 for Calacatta Idilio quartz and $8353 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Coastal Countertops and Tile.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Coastal Countertops and Tile
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Appointment required
Checks
Credit cards
Debit cards
Accepts Credit Cards
Open to All
In store shopping
Countertop Installation
Tiling
Flooring
Countertop store
Reviews about Coastal Countertops and Tile
All (10)
Google (10)
Source:Google
Margaret Fette
Date: 2023-09-05 14:58:25
Kimberly goes above and beyond to ensure your experience with Coastal Countertops is a good one. Her commitment to the customer is unparalleled. The team that removed the old granite countertops and installed the new quartz were also exceptional. Tony is outstanding. He is so professional and very skilled with removal and installation. Our kitchen looks amazing!
Read more
Source:Google
Jeff Kramer
Date: 2024-07-22 02:05:04
We needed granite barged over to Daufuskie Island for a kitchen remodel on a tight insurance mandated timeline. When your home is only reachable by boat it has to be right the first time, as going back to the fabrication shop is not an option. Coastal came to the island 3 times to meet with us (Kimberly), measure the space (Joel and Sam), and then to install the island and multiple granite countertops (Derrick and the install team). The entire company was a pleasure to work with, but Kimberly was the glue that brought it all together. She stayed in touch with us throughout the entire process and I highly recommend working with Kimberly. If we ever need additional countertop work in our home, the only debate will be the style and material, because the choice of Kimberly and Coastal Countertops is now a 100 percent given.
Read more
Source:Google
Diane Stanton
Date: 2024-05-09 16:08:32
Cannot say enough about this company! Lovely business with the most kind and considerate employees. Sales with Jordan, templating and coordinating with Derek were a breeze! Crew who handled the removal and install of the new island top were professional, and meticulous about everything they did! Great job to all!
Read more
Source:Google
Kerry Mindach
Date: 2024-02-09 05:56:24
Before going to Coastal, we shopped around. Kimberly is by far the best in the business!! She's honest, dependable and goes the extra yard for her customers. We are back again this year for more countertops and sinks!! Excited to work with her again!! (photo is from last year's kitchen job!!
Read more
Source:Google
Tom Malta
Date: 2022-08-26 20:11:51
Absolutely best countertop team in HHI area !!! Rob and the entire team were fantastic to work with - my Quartz countertop is now perfectly level and super fair pricing - these guys will rock your counters !!!!
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Source:Google
Brad Moore
Date: 2022-08-09 00:43:23
Our quartz countertops were installed by Coastal Countertops. 6 weeks after they were installed, a crack appeared at one of the corners. I expected this to be covered by a warranty and that we would get a new piece of stone cut to replace the damaged stone. The folks at Coastal Countertops accused us of standing on the counter or some other inappropriate use and refused to provide us with a warranty. They did come to our home to attempt a repair, but now the repair looks worse than the crack. We spent a lot of money on these countertops and I expected more from Coastal Countertops to help us. I will not recommend them if this is how they stand by their products.
Read more
Source:Google
Carol Chillemi's
Date: 2022-08-02 20:37:04
Awesome staff, selection of materials was wonderful and installation top notch. Our sales women, Kimberly was the very best. Highly recommend
Read more
Source:Google
dorothy sockbeson
Date: 2024-12-12 02:33:51
We cannot say enough good things about this company in particular Ms Kimberly. Her skills both within the trade and her personality helped make this experience memorable. So very happy with the workmanship and timeliness in which it was completed. Well done! Highly recommend!
Dottie and Al S.
Read more
Source:Google
Jonathan Clark
Date: 2022-09-12 17:28:28
5 Stars isn't enough! Our contractor left us in a jam and Coastal stepped in and stepped up in a big way. I contacted Kimberly on a Friday afternoon and explained our situation. By 8pm Friday evening, she had worked to send me over options and rough estimates to get us started. We gave the ok for our selections over the weekend and they had us on schedule for templating for that following Monday (huge relief for our renovation timeline!). The install crew was amazing and even helped with some minor issues outside of their scope of work as we were out of town. One of the owners, Rob - even got involved to make sure everything went smoothly. Finished product was everything we imagined and we couldn't be more pleased!
Read more
Source:Google
Sharon Simpson
Date: 2023-08-25 19:34:19
Kimberly was very nice, helpful & had good suggestions. Large selection of samples available. We are still waiting for a phone call from the person to measure. He was supposed to call us this past Friday or Monday. Here it is Tuesday evening - still no call.
08/25: Kimberly called us very quickly & came to take measurements the same day. She is a great asset to your company. We signed our Contract today & are looking forward to working with the others in your company. Definitely anxious for our new countertops!
Read more
Source:
FAQ About Coastal Countertops and Tile — Based on Independent Research
What materials can I order a countertop from Coastal Countertops and Tile?
During our independent research, we found that Coastal Countertops and Tile offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Coastal Countertops and Tile’s clients in Bluffton, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Coastal Countertops and Tile fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Coastal Countertops and Tile is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Coastal Countertops and Tile fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Coastal Countertops and Tile, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Coastal Countertops and Tile most often implement in Bluffton, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Coastal Countertops and Tile successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Coastal Countertops and Tile?
The company’s office is located at 40 Persimmon St STE 101, Bluffton, SC 29910, but its work is not limited to just the city of Bluffton, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Coastal Countertops and Tile work with?
Like many participants in our rating, Coastal Countertops and Tile works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Coastal Countertops and Tile often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Coastal Countertops and Tile have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Coastal Countertops and Tile has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Coastal Countertops and Tile offer any discounts on countertop fabrication in Bluffton, SC?
According to our research, Coastal Countertops and Tile does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Coastal Countertops and Tile may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Coastal Countertops and Tile in Bluffton, SC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Coastal Countertops and Tile. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Coastal Countertops and Tile?
Yes, according to our research, Coastal Countertops and Tile offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Coastal Countertops and Tile?
According to the results of our independent research, Coastal Countertops and Tile in Bluffton, SC offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Coastal Countertops and Tile to prepare a quote for countertop fabrication and installation?
According to our research, Coastal Countertops and Tile in Bluffton, SC prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Coastal Countertops and Tile offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Coastal Countertops and Tile performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Coastal Countertops and Tile provide for its work?
According to our information and industry practice, Coastal Countertops and Tile, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Coastal Countertops and Tile in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Coastal Countertops and Tile. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Coastal Countertops and Tile for a Free Estimate
Coastal Countertops and Tile is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Coastal Countertops and Tile know that you found them through the National Ranking Countertops Contractors!