Cloud Nine Construction
since 2012
Examples of works performed by Cloud Nine Construction
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About Cloud Nine Construction
total score
Exact value: 21.989031 out of 100.
In 2010, they began operating this company. They have spent years providing homes and businesses with elegant custom countertops made of durable materials. To get the task done, we had to find more efficient ways to handle every aspect of the countertop installation service. Their efforts to better themselves are ongoing. Constant training ensures that the skilled artisans are always up to the challenge of every new countertop project. On-site fabrication guarantees that your bespoke countertops are made to your exacting standards and designed to look great in your freshly remodeled room.
Customer Feedback Score
reviews: 35
YELP
reviews: 59
reviews: n/a
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reviews: n/a
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Contact Cloud Nine Construction for a Free Estimate
7770 E McKinley Ave, Fresno, CA 93737
Additional benefits of Cloud Nine Construction
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Cash
Accepts Credit Cards
Accepts Cryptocurrency
Offers Military Discount
Open to All
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Countertop Installation
Decks & Railing
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Bathroom remodeler
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Deck builder
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Reviews about Cloud Nine Construction
All (58)
Google (9)
Yelp (49)
Bee Chang
Date: 2019-03-22 20:58:56
Gilbert and his team at Cloud Nine did an exceptional job with our bathroom renovation. Communication, craftsmanship and an eye to detail were superb. The renovation was completed in a timely manner and everything including the upgrades were all within our budget. Thank all you guys over at Cloud Nine. Will definitely be using your service again. Highly recommended!!!!!!
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DC Hammond
Date: 2019-03-23 15:29:52
Gilbert and his crew do excellent and detailed work. They were very professional and courteous to us and made sure the work was done right. They consulted us when adjustments we're needed, and found the best solution to go forward and to finish the job right. They even improved on the work the original construction crew did not do such a good job on. Overall, we were very happy with the work Gilbert and his crew did. We will be contacting him again for future projects.
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Stephanie K
Date: 2024-01-11 17:07:39
We had a wonderfully experience using Cloud Nine Construction for our master bath remodel. Gilbert was so helpful with design ideas as we were trying to increase storage and create a master bath which will accommodate us as we age. Everyone that was sent to our home was respectful and excellent in their specialties. We love our master bath so much we are having Cloud Nine remodel our other bathroom and any other upcoming projects.
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Xee Xiong
Date: 2023-11-27 22:41:50
Gilbert and his team did an awesome job on our master bathroom flooring. We had porclein tiles installed and they look great. The team was efficient and professional. The project was done in a timely manner. Will highly recommend them.
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Michael Ochoa
Date: 2024-01-10 14:51:57
Cloud Nine Construction is awesome! Surpassed our expectation for our bathroom remodel. Thank you Gilbert and your crew for your creativeness and professionalism. These guys get the job done right!
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Lauren Pettyjohn
Date: 2021-03-17 01:57:48
Posting this review for a family friend who recently got her kitchen remodeled! "My experience with Cloud Nine Construction in Fresno was worth mentioning in a review. The owner Gilbert was very helpful in assisting me in my Counter top selection. His construction crew were on time each day, they cleaned up at the end of their shift and were professional. I was kept appraised as to what was going on each day. Before they left we would go over what was done that day and what next steps were! I appreciated that they worked full time on my remodel until it was complete. I would recommend Cloud Nine Construction for any of your remodel and construction needs! Thank You, Paula Minugh"
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Diane Merz
Date: 2024-05-04 22:59:55
Gilbert and his crew remodeled our primary bathroom and it is amazing. Gilbert is very customer and detail oriented. During the work, the entire crew were very attentive to detail, respectful, and maintained a very clean work area. The bathroom was cleaned daily and the entire crew was diligent and cooperative during the work. We are so thankful to Gilbert and all Cloud Nine employees for our beautiful new bathroom and a fantastic construction experience.
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Laurie Hill
Date: 2019-03-24 15:38:52
Gilbert Trejo and crew from Cloud Nine Construction assist you with every detail of your project from start to finish. Gilbert also has a great eye for design in addition to his construction knowledge. He uses only quality subcontractors and inspects all work to make sure everything was done well and with high quality. Gilbert also patiently answers all questions big or small. I appreciated his attention to detail and his high standards. I enjoyed his respectful crew and was very comfortable having them in my home.
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Laurie Primavera
Date: 2019-03-23 18:29:21
Central Distributing referred us to Cloud 9 to upgrade a home decorator fireplace to one that will warm the house. Another contractor told us we could not upgrade our fireplace to actually heat the house. Gilbert was very experienced and innovative. His team was extremely respectful of our home and pleasant while working on the project. The pricing was fair and the project has been a complete success! Cloud 9 made the impossible possible! We will consider cloud 9 for all future home improvement projects Laurie Primavera
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V R.
Date: 2023-01-11 16:44:15
THEY HAVE EARNED THEIR 5 STAR RATING! I contacted Gilbert with questions about a future construction job. I was impressed with his professionalism, knowledge and patience. He provided valuable information about how we could determine our most cost effective option. He offered to consult with us later in order to compare various scenarios for the best result. He was generous with his time and expertise although it didn't necessarily guarantee immediate business for him. I recommend him without reservation!
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Kevin R.
Date: 2022-11-07 03:13:28
We recently moved back to Fresno and needed help renovating. I found Cloud Nine on Yelp and met Gilbert and team. They were professional and responsive - definitely deserves every stellar review. The primary work was to replace a wet bar with a wine cellar. It was a challenging project, especially in the Fresno summer heat, vendor supply issues and vendor mistakes. Although there were ups and downs, the team was level-headed and focused. We are very happy with the result! See pic. In addition to the wine cellar, they took on a number of smaller projects from painting to putting skylight. Each one done with care and craftsmanship. They let their work speak for themselves. We are very happy to know there is a team we can rely on for any future projects. Thank you!
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Tamara S.
Date: 2022-07-21 07:53:39
After trying several other contractors that had been recommended to me and ended up being flaky, I came across Cloud 9. I called and was very upfront that if he didn't want the work then to please not waste both of our time pretending he did like the other contractors had. He proved immediately he wasn't like those others. He was super quick with the quote, offered me suggestions and after texting some photos to him, he then came out to assess what I wanted done in person in less than a week. Gilbert is friendly, helpful and honest. He is insured and bonded. He has quality tradesman and laborers working for him. They do quality work and leave no mess behind. His guys are friendly and hard working. Gilbert has great communication throughout your dealings with him. He follows up on the work being done regularly and is quite the perfectionist! I very much enjoyed working with him and seeing a great end result in my home. I will be calling him back for the next project without a doubt!
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Ming W.
Date: 2022-05-11 15:17:26
We really enjoyed working with Cloud9 Construction. The experience was stress free and everything was on time as expected. Work was done flawlessly and they even went the extra mile to fix additional minor things at no charge! We can't ask for a better contractor. We'll definitely have them for my next project!
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John M.
Date: 2022-04-23 01:26:43
Gilbert was promt in getting us a quote..unlike other contractors that would take forever and would keep on bulshitting on why there prices would keep on going up..gilbert was quick, and explanatory in his responses..I recommend to Everyone!!!
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John L.
Date: 2022-02-13 01:51:21
The only thing I cannot go with is getting them to come and bid a job is $300, does not work when getting multiple bids and they come in the highest and there goes 2 weeks groceries. We had bids for my daughters home And because of the high cost of remodeling a kitchen and moving a bathroom $150k they decided to build new here in Madera. I just cannot believe the cost of remodeling now, we have had our home Completely remodeled twice and the total Cost because we had multiple bids came in at less than a third of that and that included all new Anilin Catalina windows and two sliders, paid for solar and a new AC split system including new gas fireplace insert and one French door of three sliders. I'm not talking about this company As we never received a bid from them and were rated very highly.
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Melissa G.
Date: 2021-12-22 17:18:06
These guys are the only way to go! We've hired them twice and have plans to use them for several upcoming home improvement projects. Most recently they fixed a major electrical issue. After last week's storm the fridge in our garage and our Christmas lights went out. As it turned out, when our house was built, the garage, external outlets, and family room were all put on the same circuit, which they shouldn't be. We called on Thursday. On Monday, Gilbert sent Max out and within 4 1/2 hours he had figured out the issue, run two new circuits from our fuse box, fixed the two outlets that failed, and installed 2 additional outlets in our garage. Everyone from this team who has ever worked on our house has been timely, professional, courteous, and efficient. They are honest and upfront about the work they are doing. We trust them completely!
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Juli S.
Date: 2021-09-17 02:31:59
We had a custom kitchen island made for our home . Gilbert provided the Granite for the top of the piece . It looks absolutely beautiful . My husband dealt with Gilbert and found him to be really efficient. He would text or follow up as needed . The 2 guys that installed the Granite were very efficient also. We look forward to working with them in the future . Thank you !
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Brian C.
Date: 2021-08-16 23:49:07
We started our journey with Gilbert and his Cloud 9 crew over a year ago. It started with the family inheriting my wife's childhood home. We knew we wanted to update the house and start new memories with our children. Gilbert was amazing in helping us design our home from a fresh set of eyes. He helped us with selecting the right architect. He helped us figure out what materials we needed for the remodel. He listened to us and helped guide us away from the wrong decision. We could not be happier with the whole process. His attention to detail is amazing. His entire crew is so professional. Thank you to James and Steven for being amazing. In dealing with Gilbert and his team for so long I feel like I know them very well to say that any negative review is most likely the result of the individual failing to communicate and not a fault of Cloud 9. When have plans to do further remodeling of our home and there is only one company we will be going to, Cloud 9. My whole family recommends this company for any and all of your home improvement projects.
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Joanne S.
Date: 2021-08-01 00:52:27
Gilbert did an awesome job installing our kitchen cabinet handles and he also installed a ceiling fan for us. He is very professional and friendly and we look forward to working with him again!
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Brittany B.
Date: 2020-12-28 19:16:10
We have hired Gilbert and his team for two remodels and we are in love with both! Gilbert was amazing to work with. He is very approachable and responsive. He kept a great open line of communication. Gilbert and his crew are very knowledgable and hard working. Everyone was always so nice and professional when they showed up at our house. We had our kitchen remodeled last year when I was almost 9 months pregnant. We ended up redoing our floors at the same time which meant we had to move everything out of our house. Gilbert offered to have two of his guys move everything into our garage and also move everything back in when it was done! It was such a kind gesture that meant the world to me. I highly recommend Cloud Nine construction. Their work is amazing!
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Kathy K.
Date: 2020-09-18 01:21:53
From beginning to end, and from top to bottom, this contractor and his team are nothing short of perfection. Due to the open line of communication that was kept between me (the homeowner), the business owner, and the work crew who clearly demonstrated a high level oef knowledge and skill, the partial remodel of my kitchen was not only completed on schedule, but done beautifully. Consequently, I hold Cloud 9 Construction in the highest regard and will not hesitate to recommend them when the opportunity presents itself. Thank you to all!
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Elli S.
Date: 2020-08-28 05:37:51
My family was referred to Gilbert, owner of Cloud9 Construction, to assist in remodeling my in law's home prior to putting it up for sale. He was responsive and his team did a great job! He provided pictures during the process, which I appreciated. He helped my family and helped answers questions throughout the process. Definitely recommend them!
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Stephanie K.
Date: 2020-08-08 21:45:05
We absolutely LOVE our new master bathroom after Cloud Nine turned it into a relaxing, beautiful and functional space. I didn't have a full remodel plan in mind, I just knew I wanted more storage, a walk-in shower and something easy to clean. Gilbert was able to envision the things I wanted and make it look gorgeous! He suggested things that my husband and I would have never thought of, and we are grateful he had helped us in that way. We also had some things we wanted to add along the remodel process, and Gilbert was able to accommodate us and finds ways to make it work. We could not be happier and fully recommend Cloud Nine!!!
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Hoppie G.
Date: 2020-05-04 16:27:56
If you want the job done right, with utmost professionalism and attention to detail, I cannot recommend Cloud 9 and Gilbert enough. We had 2 bathrooms in our house to be remodeled. The first one we decided to go with a cheaper contractor, and boy did we regret it. You really do get what you pay for, and after that experience with shoddy worksmanship, being left with a leaking sink and leaking shower head we were pretty cautious about hiring our next contractor. And we are not new to this, having already remodeled 2 prior condos. But when we met Gilbert and told him what we wanted for our master bathroom remodel, we were very reassured and our trust was justified. He is honest, very knowledgeable, with a lot of great ideas for our bathroom (figured out how to install a vent fan that turns on when the lights turn on in the shower through the side of our shower because no room in the ceiling). He and his team were very professional, and any time we had a concern about something he would address it immediately and work hard to correct it. You can tell that he genuinely cares about doing the job right, and takes pride in what he does. We could not be happier with how it all turned out, and would 100% recommend him to anyone. And we are pretty picky about how we like things done, so this is definitely high praise from us. If you want some one you can 100% trust with your remodel, who does great work and is considerate of being in your home and goes above and beyond to make sure you are satisfied with their work, and who is reasonable in pricing, look no further and go with Gilbert and cloud 9 construction.
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Rick D.
Date: 2020-03-23 21:52:31
These guys are the Best! Gilbert and his staff installed new granite counter tops in our house , and the job was first rate! If you are looking to do any kind of remodeling, kitchen renovation or whatever else you have in mind these are the guys to use!
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Zoe P.
Date: 2020-02-13 03:58:28
I hired Gilbert based on the reviews I read here and they were spot on. From the moment I met him I knew he was the best. He is confident, yet very approachable. It has been a pleasure to work with him. He lets you decide what you want to do, but offers helpful suggestions. He has good taste too! Today two of the nicest guys showed up to begin my kitchen remodel. I know it will be fantastic! (Very fair price) I will be back with pictures when it is finished. (I'm giving 5 stars, hopefully it will allow me to post ) Well....I'm on Could Nine! It's been a few weeks since my kitchen remodel was finished and I couldn't be happier. There are so many wonderful things to say about Gilbert and his company that I don't know where to begin. I really didn't know what to look for in a contractor, but I now feel there are two important qualities-a perfectionist and a people person. Often those two qualities don't go together but they sure do in Gilbert. You can be confident he will make sure that things are done perfectly. He stays in touch and never seemed bothered by my many texts. I changed my mind a few times on decisions. One was the sink, he already had ordered and received the sink I changed my mind about, he didn't show one bit of irritation. He always said the most important thing he wanted was for me to be 100 per cent happy with my kitchen. Gilbert is artistic and a decorator. THIS IS HUGE. Even if you know exactly what you want, you are never going to know exactly how it's going to turn out and it can be very different than what you were hoping for!With Gilbert there are no surprises, he will let you know if something will work or not. You don't need to hire a separate designer. I went with his recommendations on everything. I strongly suggest that, he knows!!! He easily caught on to the vibe I wanted-French Farmhouse. I was going to have my cabinets merely painted however he knew of a way to refinish them that I had never heard of. They turned out beautiful. He designed the perfect built in oven hood. I asked for three shelves on a blank wall. I thought it was just going to be three simple shelves. I came home to find something much better!!!! He also added a crown moulding that I didn't know about. He knew just the right windows to install to complete my cottage ish look. There is so much more to say but I will close now...just trust me, and trust Gilbert!!!
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Bobbi S.
Date: 2019-08-17 19:25:41
Cloud Nine Construction worked magic on the maintenance and upgrades I needed to sell my home. Gilbert was a dream to work with. He came out to create an estimate of the work needed and had good ideas for achieving the end result. His team provided all the service I desired. They are efficient and respectful of you and your property. No job seems to be to big or too small. And I don't know if anyone can beat their reasonable pricing. Bobbi S.
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Lisa F.
Date: 2019-07-17 18:27:08
I can't express enough how happy we have been with our experience with Cloud Nine and the amazing work that Gilbert and his crew have done for us! When we discovered that our master shower had water damage and needed renovation the whole concept of finding a contractor and getting quotes was daunting. But Gilbert was great right away with being responsive and gave us different options within our preferred price range. We now have a beautiful master shower that is exactly what we wanted and more, and Gilbert and his crew went above and beyond and to work with our schedule and timelines. I wouldn't trust anyone other than Cloud Nine for future renovations, and look forward to the next project!
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Raquel H.
Date: 2019-06-25 21:09:54
We had Cloud Nine Construction remodel our entire kitchen. We found Gilbert to be very professional and communicated well with us. His team was also professional and knowledgeable. They cleaned up each night before they left and I felt like I could trust them in our home while they were doing the job. Since we were home during the entire remodel, the team did an excellent job at covering their area so that dust would not fly everywhere. Gilbert did several walk-throughs with us during the entire project, to ensure that we were on the same page with the project outcome. We also spent several afternoons shopping with him to find the perfect countertops and back splash tiles - he was very patient throughout this process! He was also willing to drive out of town to get the materials we wanted. Luckily, we were able to find them in town. When I had a question about something, he was very responsive to my text messages and would come over immediately to ensure the job was being done correctly. At one point, he did the work himself because he wanted it to come out perfectly. Without a doubt, he delivers on his word and we feel lucky to have found such an honest contractor! We would highly recommend him to anyone looking for a contractor who is going to be honest and detail oriented...he does not skim on his work! We will use him for other home projects without hesitation.
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Elizabeth L.
Date: 2019-04-23 20:20:00
Cloud Nine Construction exceeded our expectations from start to finish during our home remodel and we are so grateful for their technical expertise, creativity, and professionalism. They completed two custom full-size bathroom remodels (from the original state in our mid-century home) along with updating two fireplaces and our laundry area. We will be eager to hire them again to complete additional phases of our home remodel in the near future. It is actually hard to put into words how grateful we are for their entire team. We initially found Cloud Nine through Yelp and we count ourselves lucky. Typically hiring a contractor is no easy task but Cloud Nine's owner, Gilbert Trejo, makes every step of the way very enjoyable. This is really unheard of, especially in the construction industry! His business practices are rare - not only putting the customer first but showing great care for the high quality services and products he provides. I could go on and on but will try to summarize. Gilbert was quick to respond with initial communication, quick to schedule and deliver an in-home estimate, quick to provide a detailed break-down of the pricing and timeline, and quick to complete the entire remodel. We added more projects to the initial scope and he was still able to complete them quickly as well. Speed is only the beginning - Gilbert is creative and has wonderful taste/great design sense (he has BOTH technical and aesthetic skills - very unique). He went above and beyond to ensure we were thrilled with our decisions and the results the entire process. His pricing is broken down to an easy-to-understand and detailed structure, which we had also never seen before but greatly appreciated. Along with Gilbert, his team also became like family - extremely thoughtful, always asking if we needed help (even with the groceries! :D ! ) and very professional. We have an infant and they were always careful to minimize noise, maintain cleanliness and even make her smile! They made us smile too - fun and easy-going, yet extremely talented, skilled and professional. Everything you could ever want or need, Cloud Nine Construction delivered. We now recommend this company to all our friends and family without hesitation.
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Stephanie Y.
Date: 2019-04-21 00:16:07
One day, we were planning to go out of town when we heard water leaking under the kitchen sink & eventually discovered a problem in our master bathroom when we noticed the shower wall was bubbling. After filing two insurance claims for the kitchen & the master bathroom, there was mold with resulting termites that were dealt with but we contacted numerous contractors, some staying they didn't do certain things, others making recommendations but were not really listening to me on what I wanted yet charging large amounts, dinging us for every change, some wanting thousands of dollars at the time of the contract signing, which is against the state contractors licensing board (look it up). So on the day I was going to sign with a contractor, I felt uncomfortable, so I called Cloud Nine Construction after seeing the favorable reviews in Yelp & he responded immediately. Gilbert listened to what we wanted in both areas, but he was the only contractor who first asked what the Homeowner's insurance paid & when shown, he said either amount was not enough to return the kitchen or the bathroom to their original states. So he, on his own accord, contacted the insurance company, sent them explicit estimates on both the kitchen & bathroom with justification for both plus sent numerous emails to the insurance company & myself with regards to what was going on to keep us informed & low & behold, he got us more money. Due to my spouse's health issues, I wanted a beautiful yet functional, handicapped accessible master bathroom & Gilbert listened to everything I wanted, made some very insightful recommendations & he even brought in cabinet parts to show me what I wanted & how it would actually look as I am a visual person but no contractor would do that on their own time just to make us happy. He treated us like family, listened, agreed to disagree but let either one of us prove their point & both were immensely satisfied. I now have a beautiful handicapped accessible master bathroom that doesn't even look like it's for the handicapped & that was done in the fall of 2018. We liked the fact that Gilbert is a working contractor as he knows everything about the job & what his crew was doing plus his crew is outstanding from the demolition crew, the framers, concrete, tile men, electrical, plumbing, painter, finish work people & his drywall man, who I think is in his 60's was amazing to watch as he cut & hung all the drywall alone, even the high ceilings! He was so strong yet precise in his cuttings! Fascinating to watch! Gilbert is also a perfectionist that we were able to see as he came in to do our waterfall tile work & install the Hansgrohe shower units on his own because he wanted no mistakes. We felt entirely safe to have the Cloud Nine crew in our home & Gilbert knew every person that was going to be in our home on any given day plus he called if they weren't able to come so we were much informed. He is currently demolishing our kitchen & has listened to making it handicapped accessible, opening the entries/hall way openings turning diameters wide enough for paramedics with a gurney to enter as I have had to call multiple times! Gilbert is very mindful of my spouse's health issues & we are grateful to have him & we would not have any other contractor!
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Vivi B.
Date: 2019-03-31 20:06:55
UPDATE... Left a negative review previously. But, Gilbert, wonderful Gilbert- had contacted me a couple weeks after he seen my negative review and apologized for the bad communication. We spoke for a bit and worked something out. He offered to do whatever work I needed at home. I can say that I am absolutely happy with the work and time he put in to do a couple projects for my family and I. Cloud Nine was actually booked for months but Gilbert bit the bullet and got his team to handle the projects that I needed to get done. They did work in between their already booked, original schedules which I completely appreciate. He definitely made us feel like important customers. Our home is now complete thanks to this man. We got a playground area, swing set, sandbox and our walkway in our front yard that we imagined having. It all came out beautiful and my kids were definitely happy with the swing set and play area and are outside a lot more now, thank god lol. Thank you again, Gilbert for making us a priority and doing all you can to make me a happy customer. Thank you, thank you, thank you
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Heather H.
Date: 2019-02-23 20:09:15
Gilbert and his crew are outstanding! He has done a bathroom remodel for our daughter, a small kitchen renovation for us and is currently undertaking a whole house remodel for our son and daughter-in-law! I love the time and thought that's put into every detail. Exceptional work, easy to talk to and timely! Can't recommend them enough!
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Ricky C.
Date: 2019-02-20 23:15:16
Gilbert and his crew recently assembled one of those gazebos from Costco and did an amazing job. From the time of receiving a quote to install, Gilbert had great communication and was always willing to respond to my questions along the way. The price was very fair and the quality of work was top notch. It was clear that Gilbert prides himself on quality of work and customer service and that showed. I'd highly recommend Gilbert for your construction needs and I'm looking forward to reaching out to him whenever my next project occurs. Thank you Gilbert!
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Justin G.
Date: 2019-02-16 01:56:48
Gilbert came out to my home that I have under contract to give me an estimate. He was extremely knowledgeable and helpful. I could tell he would do great work just from talking with him. I have remodeled a condo myself and was trying to take in all the knowledge he had. His estimates seem very reasonable. He told me where I would have potential issues to prepare for them. Highly recommend using him. To give you the scope of work I was trying to have him do, it was to remove a load bearing wall and put beams in to support the roof. Very nice and friendly as well!
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Johnnie H.
Date: 2019-02-05 01:41:28
I have been remiss in writing my review for the exceptional job that Cloud Nine did on my patio cover. We hired Gilbert to construct a large patio cover with ceiling fans and electrical outlets. He listened to our ideas and gave a few of his own so that the project would be what we wanted and within our budget. Gilbert and his crew were timely, professional, and kind to our 3 rowdy, outside dogs. Not only did they do a great job on our cover, Gilbert was kind enough to replace my existing outdoor fan to match the new ones he installed, at no extra charge. I highly recommend Gilbert and Cloud Nine if you are looking for a contractor. His prices are fair, materials are top quality, and the work is well done and on schedule. Thank you again Gilbert for the fantastic job. We spent all summer on our beautiful covered patio!
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Karen S.
Date: 2019-01-31 19:41:20
I can't say enough great things about this good, honest company! My friend (learning to drive) crashed her car into the corner of my garage and I needed some repair work done quickly. Gilbert and his team responded fast. There was great communication throughout the repair, the team was very respectful, and they were conscientious about keeping things clean and in order. Very professional and upfront. Quality repair. I'm a very satisfied customer. Definitely recommend.
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Marisela S.
Date: 2018-12-01 23:16:21
My brother in law thought he could fix a hole in the roof by himself and the next thing we know is we see his foot go through the ceiling..... Sooo my husband looked on.... you guessed it, Yelp and we found this wonderful place! He called us back the same day, went to look at our house, gave us and estimate, we agreed it was reasonable and he came out within a day or 2 and did it! Unbelievable!!! Some specialty vendors are such a hit or miss, if they answer their phone, if they want re reasonable, of they come out when they say they are. I'm sure they are busy or work for themselves, but whatever the reason, if you say you will come, I really hope you do, and they did. Thank you!!! If we ever have another problem, we know who to call!
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Allison H.
Date: 2018-10-09 04:00:11
Gilbert and his team are exceptional! Gilbert contacted me the very same day I submitted my inquiry. We needed two door frames repaired after we removed the pocket doors and we wanted to remodel our spare bath shower. Within the week, Gilbert came to our home to look at the work. He was very honest, knowledgeable and had great ideas and suggestions to add to my thoughts about the project. Once we received the bid, we decided to move forward with Cloud Nine. I received communication every morning when Eric and Johnny were on their way. They were so polite and friendly. I felt like family was coming each day to work. They protected our floors and furnishings near the job site. They even did some light dusting and housekeeping on the last day of the project! They also respected my instructions on keeping certain doors closed because I have indoor pets. The shower remodel had some unexpected work needed. The previous home owners had it repaired and short cuts were made. It was unsafe to move forward as is. Gilbert informed me right away and went over it; explaining in detail. They included me throughout the project to make sure my husband and I were pleased. The quality of workmanship and attention to detail is unsurpassed. Our shower is beautiful! And the door frames we had repaired, you would never know we had pocket doors. Hire with confidence! We are having them back to remodel our master bath.
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Mokaka K.
Date: 2018-09-27 00:15:51
We chose Could Nine to install a herringbone subway tile backsplash in our kitchen. We heard about them through Yelp, and their positive reviews proved to be true. We are extremely happy with the work they did. It was a two day project that involved lots of technical cuts to get the herringbone pattern. Gilbert was very helpful in assisting us pick out the specific type of material for the look we envisioned. Eric and Johnny did the actual installation and were extremely professional, skilled, and knowledgeable in their craft. They were very clean. Not only did they clean their work area, but also the surrounding parts of the house where any dust could have gone. Their price was reasonable given the amount of labor and skill involved. They would not leave until we were 100% satisfied with the work. It actually came out much better than the inspiration picture we showed them for the job. We would definitely recommend Cloud Nine because they are talented, professional, clean, and truly take pride in their work. We would use them again, and plan to for our bathroom remodel!
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Debbie D.
Date: 2018-09-11 01:53:14
This review is long overdue. I decided to live with my recently renovated master bath to make sure it was truly done and done correctly. This is not the first time I have renovated this master bathroom. I did it several years ago and the recommended "contractor" I hired, did such a bad job, I have been unable to use the master shower for the past six years. So I was very hesitant to redo this bathroom again when I spent good money to get it done correctly the first time. I have been thrilled with the work of Cloud Nine Construction. My bathroom is gorgeous!!! The quality of the work has been second to none. The work ethic of the staff of Cloud Nine is amazing. Gilbert and his crew have been incredible. The bathroom functions beautifully. Gilbert is able to visualize (very rare for a contractor) and was extremely helpful in suggesting materials, etc. His pricing is fair and reasonable. He wants to do a great job which is also unusual in a contractor! The workplace was left clean and neat every day. Unbelievable! Attention to detail was amazing. You will not be disappointed in his work at all! Do not hesitate to use him or get a quote from his company. The BEST! Below are the before and after pictures. The before pictures show the tile was put in upside down, the installer cracked it, the tile de-laminated, etc. The last pictures are the after. What a difference!
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Lydia E.
Date: 2018-08-24 01:21:37
UPDATE REVIEW 8/23/2018 I reacted hastily with Cloud Nine Construction. I had contacted 3 other contractors from Fresno, prior to calling Cloud Nine Construction and no one ever showed up for an appointment or called to cancel. Cloud Nine missed an appointment, however Gilbert DID contact me and apologized for not contacting me the day of our scheduled appointment. I want to say thank you to Gilbert for reaching out to my husband and I and making things right! Gilbert came out to our home and gave us an estimate on the floor damage that was done by the AC unit and explained everything throughly to my husband and followed up with a phone call to me after I got off work. I have found Gilbert to be a man of integrity and honesty and my husband and I look forward to working with Gilbert and his team!! Once again thank you Gilbert!
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Juan Z.
Date: 2018-08-21 02:26:22
Had these guys back for a leak repair! What a nightmare! Lucky for me, Landin did an amazing job and our nightmare is over! Thanks Gilbert! Landin did great!
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Daniel H.
Date: 2018-07-31 04:42:54
Gilbert did our kitchen remodel. Great communication throughout the construction process. Honest and upfront. Would highly recommend cloud 9 construction.
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Kathy G.
Date: 2018-07-23 02:17:56
Gilbert is very knowledgeable and has good resources & ideas! I got to see examples of previous jobs and listens to what the client wants.
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Marissa R.
Date: 2018-07-18 19:46:17
For an honest, knowledgeable, hard-working and kind, customer-centered contractor, call Gilbert at Cloud 9. I'm so grateful that I did. My house had an open wound, and Gilbert and his crew were the perfect surgeons to help nurse her back to health. Hi reader, you don't know me, but I'm the girl that is a magnet for strange and weird situations. I'm grateful not a single person was seriously injured, but a car crashed into my house back in February. People are irreplaceable, but things can be rebuilt. When you need rebuilding, call Gilbert at Cloud 9. Me and my sad little tools which really only include crazy glue, a hammer, and a stapler, were grossly inexperienced to fix this problem. I found Cloud 9 on Yelp. By the time I got out of work during the week, most contractors were already gone for the day. I was usually left to talk to an answering machine, and I'd leave messages but rarely got a call back. Gilbert answered on a Sunday. I decided I needed to at least leave messages so that I could get someone to call me back and help me with my weird situation. I was shocked I wasn't talking to a machine; I was talking to a live person. I was shocked he answered my call, some unknown number, on a Sunday evening. "Geez, that's horrible! I'm sorry you're going through this," was his empathetic answer to the brief rundown of my situation. "Yes, we can come out there and take a look. We can help." I'm a creature of instinct and I immediately got that gut feeling that told me I was talking to someone that was a people person and sympathetic. You know, when you pick up on someone's good vibe your gut just kicks you? Working with Cloud 9 did not disappoint. Gilbert and his crew went above and beyond the call of duty. He helped me negotiate with the insurance company when he surveyed the damage and drew up the estimate. He took the lead. His crew came in like ninjas and completed the job in about a week and a half, 2 weeks tops, which was a lot faster than I had imagined. The crew was all very personable and friendly and I was comforted by their expertise and experience. Gilbert could've just patched up the interior paint of the room that was hit, but he told me that he wanted to repaint the entire room so that the paint all matched and looked fresh. He advised me that if I wanted to change the color of the room, now would be the time to do it. It was obvious that he takes pride in his work. I had a picture in my mind, but not a single swatch I found matched that mental picture. I showed him a photo from Pinterest, knowing I might drive him a little crazy, but I trusted he could match it somehow. To the letter! The room went from a forest green to the exact cobalt blue I had envisioned. My eyes were beyond happy! I'm not going to lie, I squealed when I saw his finished work. Once the job was done, as you can see by the pictures above, the house was restored to its original state. The word seamless was the best way I could describe it. My dad, when he came to see the finished room said that it was as if nothing had ever happened. He wowed. Cloud 9 doesn't treat you like you're just a job. They truly work hard to build not just home projects but they also gracefully build professional working relationships with their customers. Call them. You'll be glad you did.
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Eric R.
Date: 2018-07-05 19:07:00
Gilbert and his team did an excellent job. We had our countertops in 2 bathrooms, sinks, faucets, and plumbing upgraded by his team. We also had our old "shell" shower removed because there was a crack and we were worried there was mold. He gave us a good estimate that was accurate, even after the job was done. Gilbert was available to make recommendations on design and suggest ideas that I never thought of. He and his team were friendly and efficient. Despite our home having major plumbing problems, Cloud 9 made sure everything worked and was safe afterwards. Our bathrooms look great! We will definitely be using them again for our kitchen.
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Susan K.
Date: 2018-06-12 18:56:40
I have thoroughly enjoyed working with Gilbert and his crew. They are friendly and professional and EXCELLENT at what they do. Gilbert is creative and has an eye that can "see" what isn't there. Cloud 9 just finished a complete remodel of our home in order to get it ready to sell. What is not seen is the huge slab crack in the middle of our living room. Gilbert researched out structural engineers and handled the repair from beginning to end. His tenaciousness to find a solution to what really made our house unsellable really impressed me. Gilbert's meticulous eye and high, high standards and friendliness make Cloud 9 Construction a hidden gem. As soon as the house sells, we will work with him to remodel our current house.
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BRENDA W.
Date: 2018-05-04 07:40:44
Amazing results! We recently chose Cloud 9 Construction to convert a bonus room into a bedroom for our son. Walls were modified and a large closet was added. It looks fantastic. The work was completed timely and to our scrutiny even though we made a few changes to the original plans and specifications. Gilbert was great to work with-knowledgeable, timely, understanding and extremely patient. Gilbert's crew and subcontractors all did an excellent job. He was not the cheapest nor the most expensive quote, but his price was fair for the amount of work he and his crew provided. We will definitely use Cloud 9 again for our next renovation.
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Maureen A.
Date: 2018-03-25 22:17:44
Oh my, where to begin. . . It all started when I needed some exterior work done on my home. I needed a new roof, as well as exterior painting. I also knew I wanted stacked stone added to the front of my home. For some dumb reason, I thought that was something a painter could do. Boy was I wrong. However I did have one painter tell me, "I THINK I can do that stacked stone THING. He asked me to get him a sample, so he could see what it was, and some instructions on installation." OMG, I know everyone needs a chance, but you're not going to use my house & money to learn a new trade. After contacting and meeting with various contractors, and some who never even showed up, I started feeling rather defeated. Then I came across Cloud 9 Construction. I was so impressed by the glowing reviews and all the photos of their work, I had to give them a call. Much to my surprise, someone actually answered the phone, and as it turns out, I was speaking to Gilbert Trejo, the owner. I explain to Gilbert what I wanted/needed to have done. He asked for my address, and while we were speaking, he pulled up my home on Google Earth, as well as another app he uses. He immediately knew where my home was, as well as the sq. feet. He asked if I could send him pictures from various sides, so he could better see the condition, etc., etc. As promised, I received a call back from Gilbert that same afternoon. He gave me a rough estimate on the cost of painting, and the materials he'd be using. We scheduled an appt to meet later that week. He showed up right on time. After discussing and kicking around different ideas that kept popping around in my head, I'm sure Gilbert thought, oh my gosh, what have I gotten myself into! Well that was never the case. At least he didn't show it! LOL It was such a great experience working with Gilbert and his awesome crew. Everyone was so professional, and I had a lot of fun working with them. We had a few minor hiccups along the way, but everything was handled in the most professional way possible. I appreciated that Gilbert always kept me informed, and up to date on everything that was happening, or going to happen. I have received so many compliments on how amazing my home looks, and what a transformation it's been. I have noticed so many people driving by really slow, and even stopping to look at my house. At least I'm hoping that's what they're doing, and I'm not being stalked. Without hesitation, I will always recommend Gilbert Trejo, Cloud 9 Construction.
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Diane V.
Date: 2018-03-13 16:59:02
We used Cloud9 for our master bathroom and bedroom remodel. They were professional, courteous and also had outstanding customer service. Gilbert walked us through the whole process step by step, addressed any concerns and we ended up with a beautiful new luxury master suite. We are using Cloud9 again because of the great experience we had.
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Jorge Z.
Date: 2018-03-09 03:11:12
I contacted Gilbert for several jobs I needed done in my home. He was very quick to respond and provide me a complete quote with an amazing price. His team installed 3 brand new fans, pendent lighting, a chandelier, completely rewired and mounted 2 65" TVs in my living and den with no wiring showing. On top of all that I requested a special project of having a accent ship lap wall done and his team out did themselves with this custom project in my den. Lastly his team installed a doggy door for my huskies in their room. The doggy door is in the wall of the house completely flush and looks great. Gilbert helped also recommend a great doggy door. I could not be more impressed with their service and amazing price. As long as I need any work done I will always contact Cloud 9 construction!!!!
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Patricia D.
Date: 2018-03-06 01:53:22
We finished our major renovation of my very tiny bathroom. Gilbert, Johnny, Eric, Landon and Juan were all amazing. When you read prior posts of timeliness, professionalism, perfectionism, excellent communication, they are not kidding. Customer service is not usually the first words that come to mind when you think construction, BUT they are when you think Cloud Nine!!! Aside from the excellent craftsmanship and quality, you also get courteous, hardworking, caring, honest and reliable. This is the type of business model that ALL businesses should strive for, regardless of the trade. From the beginning, thru the middle, to the end result, simply PERFECTION!
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Joann B.
Date: 2018-01-24 18:44:23
We used Cloud Nine for our master bathroom remodel after finding several slab leaks and a minor gas leak. The job turned into a major project and one that could have turned into a major headache had it not been for Gilbert's experience, professionalism and his unwavering ability to deal with the numerous setbacks due to no part of his own. The bathroom turned out beautiful, from the design, the finishes, the workmanship to the lighting and all of the details that make it a high end, spa like bathroom. We could not be any happier with the results. Gilbert and his crew were the ultimate professionals and their work is exceptional! Gilbert is a bit of a perfectionist and the proof is in the results. Above all else, Gilbert will keep the lines of communications intact which was one of my utmost requirements. They showed up when they said they would and if anything changed he would let me know immediately so as not to hang me up waiting for them. I highly recommend Cloud Nine!
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Mary H.
Date: 2018-01-12 01:28:19
Would recommend Gilbert Trejo and his crew without hesitation. They just finished a double bathroom renovation on an older house (circa 1961) that I just bought. I couldn't be happier. They are very professional, know what they are doing, and even try to keep the site as "clean" (which is pretty much impossible when you demo out anything) as possible while the work is going on. Gilbert is very responsive, always gets approval before doing anything, and is really good at design. Because his quality is so good, he is very busy.
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Vincent D.
Date: 2017-11-10 17:09:16
Cloud Nine Construction is A#1. Owner Gilbert Trejo goes out of his way with old fashioned business practices to ensure you are happy , if not ....he makes it all good. I highly recommend him and will use his services again .
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Laurie H.
Date: 2017-07-14 03:27:33
I interviewed a number of contractors before I hired Gilbert and cloud nine construction to do an extensive kitchen remodel that included knocking down several walls. Gilbert was exceptional from start to finish! He pays attention to every detail, is meticulous with his work, and has a good eye for design. His attitude whenever a question or concern arose was one of I will find a way to make it work and he always did. Working with Gilbert was easy as he always kept me informed of all the details along the way. His crew was friendly and helpful making it easy/comfortable to have them in your home daily for months! After my project was finished, Gilbert and his team have come back to my home to fine tune any remaining details. I have already recommended him to several friends and absolutely will use him for any future projects.
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Phil P.
Date: 2017-05-29 00:46:26
I contacted Cloud Nine Construction after seeing the great reviews on yelp. I needed my leaky garden window removed and replaced flush with the rest of the house. Gilbert was up front all the way with pricing and knew exactly what to do. The work done was awesome and quicker than what was promised. Also, top quality Anlin windows were used. We were so impressed by the work that was done that we decided to go with Cloud Nine for the rest of the remodel work we need done.
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7770 E McKinley Ave, Fresno, CA 93737