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Cleveland, OH City Rating: We have identified this city as the primary city for this contractor.

Cleveland Granite & Marble

since 1990

Examples of works performed by Cleveland Granite & Marble

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About Cleveland Granite & Marble — Ranked №1 Countertop Fabricator and Installer in Cleveland, OH

77.28

total score

The main rating value calculated from more than 30 indicators.
Exact value: 77.280055 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Cleveland Granite & Marble, founded in 1990, ranked number 1 in Cleveland, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Cleveland Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Cleveland Granite & Marble: Total Score & Key Ratings

The Total Score of 77.28 out of 100 achieved by Cleveland Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Cleveland Granite & Marble has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.47 out of 5.

You can read detailed information and evaluations from our independent research of Cleveland Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Cleveland Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Cleveland Granite & Marble

Only the highest quality natural stone is brought in, manufactured, and installed by this company. They are most well-known for providing residential kitchen countertops made of granite, vanities and shower surrounds. 4 distinct assembly teams provide the best countertop service to their customers. Serving its clients in the most effective and hassle-free manner possible is the team number one priority. You have your choice of over fifty different patterns and hues of outstanding stone slabs. Their countertop installation and maintenance services are prompt, performed by trained professionals, and fitted to your schedule.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.469509 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4.3

Fast

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Cleveland Granite & Marble

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Granite supplier

Contractor

Marble contractor

Marble supplier

Natural stone supplier

Tile store

Reviews about Cleveland Granite & Marble

All (12)

Google (12)

Source: icon-google Google
avatar

Lunchbox

Date: 2018-10-05 23:36:05

I worked with Kim to fill a spot where our dog crates used to reside. We have used Cleveland Granite in the past for our kitchen and bathrooms and they also turned out fantastic. Kim was great to work with and kept me up to date on the status of my order. The installers were fantastic this go around and were extremely clean and through with the install. Very happy with this installation!

Source: icon-google Google
avatar

Vicki

Date: 2023-11-01 23:08:58

I can’t say enough good things about the people who work at this company. EVERYONE we dealt with at the showroom, on the phone and at installation was as professional as you can get. Most importantly, the majority of their employees have been with the company for years, which tells you something about the level of experience and stability of this company. Finally, the installers were absolutely meticulous is making sure the installation was perfect (and they were personable too, which we appreciate!). I would not hesitate using them for future projects.

Source: icon-google Google
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Matt Waite

Date: 2019-11-20 01:57:38

Kim and her team at Cleveland Granite have now done both my house and my parents. I'm very happy with the end results and how it came out. This job consisted of 52 Sq. Ft. of Silver Cloud 3 CM granite w/backsplash. The kitchen and first floor bathroom now match. This kitchen and bath work was completed in March 2018. Just recently 2/4/2019 I went back again to have them fabricate a dog cage top for my new counter space. This cage project was self installed but perfectly fabricated! I walked in on Monday with a drawing and walked out Thursday by Noon with my newly cut pieces! Thanks again!

Source: icon-google Google
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Brandon Randall

Date: 2024-11-13 18:30:00

We had a house fire and a lengthy repair process (due to contractor issues), but Kim was awesome and held the countertop material we’d selected for months, and when we were finally able to get it installed, everything couldn’t have gone smoother. Kim is a gem, so helpful and friendly, and so were the installers! Excellent selection, prices, and especially top-notch service.

Source: icon-google Google
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Colleen Waldemarson

Date: 2023-01-27 15:21:46

Awesome!! I could not be happier with my quartz countertop! Installers Chris and Kevin were polite, professional and courteous. They did a wonderful job and will definitely use again in the future..

Source: icon-google Google
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Kwitka Anderson

Date: 2024-10-11 11:40:31

Marble installed yesterday and it looks wonderful. Great job, very professional, fair pricing, prompt, responsive. I would use them again for future projects. Five stars all around. Here are some follow up pictures

Source: icon-google Google
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Ken Pisarek

Date: 2024-07-12 17:02:14

Went to see Kim after a pro contractor referral. She was very helpful through the whole process and even helped me pick out the right style based on my kitchen design. Communication and execution were excellent, and I got a great deal. Highly recommend. Thanks Kim!

Source: icon-google Google
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Laura Linn-Wallace

Date: 2025-01-12 03:14:20

We are a small local Remodeling contractor and we highly recommend Cleveland Granite. Huge selection of products. Lots of remnants for smaller projects. Fair pricing, timely installation and excellent people! Our customers always come back to us with a selection that they’re excited about and a positive experience.

Source: icon-google Google
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Michele Lee

Date: 2024-06-23 13:33:32

Don't use this company. They ruined our countertop granite by cutting the kitchen sink wrong and did very little to make it right. We soon became an afterthought by the owner/manager. This eas in our lade home. Looking now again and would never return. The installation team were good to deal with.

Source: icon-google Google
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Elliot Kay

Date: 2020-11-10 02:11:12

After searching for hours to find honed carerra marble for our kitchen, we finally ran across Cleveland Granite and Marble. I spoke with Kim initially on the phone, and she was able to direct me to a stone warehouse that had it. Kim was extremely easy to work with, quick to respond, answered all of our questions, and has a true passion for her work. The countertop and backsplashes turned out beautifully- Mike and Carlos were the installers- it was not an easy job but they handled it professionally and made it look easy with their years of experience. We could not be happier with our experience working with Kim and the final product. Highly recommended!

Source: icon-google Google
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Xavier Warner

Date: 2024-03-21 18:16:50

A few months ago, our kitchen caught on fire. Fast forward, our kitchen has been remodeled. A couple weeks ago, we had our perimeter countertops installed by Mike and Rich, who were so professional, neat, and personable. I didn’t have my floors installed, so they were gracious enough to wait and give me an appointment for later. Finally, yesterday, I had my island countertops installed. Mike and Rich came again (yay! They are the best!). The whole team was great! Customer service was way above standard. Kim is so fair in her pricing, beat out the big box stores. Her workers have been with her for years, because she treats them like they are her family. She was always responsive and polite. Thanks so much Cleveland Granite and Marble for making my kitchen beautiful again after the house fire destroyed it. We love you guys! The Warners

Source: icon-google Google
avatar

Lisa Hersh

Date: 2023-11-12 01:17:45

I recently completed some changes in our kitchen, and the crown jewel was our quartzite (granite) countertop installed by Cleveland granite. I wish everybody I worked with was as professional, precise, personable and pleasant. Kim could not have been more attentive, Kevin is an actual artist and Jovan did impeccable work as well. To be honest, it was the best price out of any of our estimates . We loved the installers, and they could not have been more talented and neat. We even had some other professional contractors come in and compliment the waterfall effect, miters and seams. I will absolutely use them for our master bathroom, and whatever other projects that I might plan in the future. I would recommend Cleveland granite to any of my family or friends.

FAQ About Cleveland Granite & Marble — Based on Independent Research

What materials can I order a countertop from Cleveland Granite & Marble?

What types of spaces does Cleveland Granite & Marble fabricate countertops for?

What shapes of kitchen countertops does Cleveland Granite & Marble fabricate?

What countertop design styles does Cleveland Granite & Marble most often implement in Cleveland, OH?

What is the service area of Cleveland Granite & Marble?

What types of clients does Cleveland Granite & Marble work with?

Does Cleveland Granite & Marble have its own countertop fabrication facility?

Does Cleveland Granite & Marble offer any discounts on countertop fabrication in Cleveland, OH?

What is the price category of Cleveland Granite & Marble in Cleveland, OH?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Cleveland Granite & Marble?

What is the fabrication and installation timeline for a countertop at Cleveland Granite & Marble?

How long does it take Cleveland Granite & Marble to prepare a quote for countertop fabrication and installation?

Does Cleveland Granite & Marble offer cutouts for sinks, cooktops, or other elements?

What guarantees does Cleveland Granite & Marble provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Cleveland Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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