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Memphis, TN City Rating: We have identified this city as the primary city for this contractor.

Classic Marble & Granite

since 2004

Examples of works performed by Classic Marble & Granite

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About Classic Marble & Granite — Ranked №1 Countertop Fabricator and Installer in Memphis, TN

75.4

total score

The main rating value calculated from more than 30 indicators.
Exact value: 75.396265 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Classic Marble & Granite, founded in 2004, ranked number 1 in Memphis, TN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Classic Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Classic Marble & Granite: Total Score & Key Ratings

The Total Score of 75.4 out of 100 achieved by Classic Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Classic Marble & Granite has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.5 out of 5.

You can read detailed information and evaluations from our independent research of Classic Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Classic Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Classic Marble & Granite

Classic Marble & Granite fabricates countertops from natural stone. You can choose from granite, quartz and marble countertops for affordable prices. A high-quality product for a reasonable price is the main principle of the company. We are an aggregator Countertops Contractors and we believe that Classic Marble & Granite with its experienced craftsmen will make you the countertop of your dreams. This is confirmed by numerous reviews on Google. The company's website has all the detailed information and we recommend it because of high quality and reasonable prices. Classic Marble & Granite started their business in 2002 and nowadays it runs successfully.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.499854 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.8

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

2

High

Quote Time

5

Very Fast

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Classic Marble & Granite

Wheelchair accessible entrance

Accepts Credit Cards

Wheelchair-accessible entrance

Kitchen & Bath

Countertop contractor

Granite supplier

Countertop store

Reviews about Classic Marble & Granite

All (10)

Google (10)

Source: icon-google Google
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Robert Holcomb

Date: 2024-09-06 21:21:32

Great people to work with and alway a good job!

Source: icon-google Google
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Itzel Rodriguez

Date: 2023-02-18 17:09:04

Happy to do this review, Rene and his crew installed granite in my kitchen and OMG it looks amazing !

Source: icon-google Google
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Tom Sweeney

Date: 2018-04-08 22:22:13

I hit a trifecta...outstanding pricing, great follow up and follow through and a install crew that truly takes pride in their finished product. We will be using them again when it's time to update the bathrooms. Thank you Ebline for a outstanding buying experience!

Source: icon-google Google
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K W

Date: 2024-09-27 13:10:59

Do not use this company unless you want to get ripped off! Rene the owner has changed! They are more expensive , was hired to do a job, took half the deposit then refused to finish! Why bc he simply did not want tooo! The young lady in the office is rude ! I have filed a claim with the BBB! You have been warned. It's toooo many other companies out here keep looking.

Source: icon-google Google
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GC H

Date: 2022-11-03 19:24:55

The folks at Classic Marble & Granite did a great job making a quartz top for our bathroom vanity! Thank you!

Source: icon-google Google
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karen miller

Date: 2023-02-22 04:29:50

We recently purchased a house and had Rene’ replace our kitchen and bathroom vanity tops with granite. They were on time and the work was excellent. I highly recommend them..

Source: icon-google Google
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Shelly Linagen

Date: 2022-11-18 22:22:18

Rene did a half bath for us. When his men removed the faucet they did not cap off the line. It took 4 weeks to get a contractor to put home to get our fixture. We had a leak at cut off valve for 4 weeks our floor is ruined beautiful wood floor thatwas , cabinet that houses our sink. Called Rene out to see damages… he blamed us for all damages, brought an unlicensed plumber out who made false claims, accused us of changing our valves and did not show any accountability at all for what his crew did!!! When removing any fixture the line should have been capped off without question!! That could have saved all of this from happening! I did not expect Rene to act without any integrity or responsibility when we found the leak! Additionally he called me on the phone the next day and yelled and screamed at me telling me we changed our cut off valves and there was no way we had a leak for 4 weeks! Unethical and unaccountable and blamed us… now we will have to pay 3 contractors to fix!! A floor contractor, a plumber to take off fixture and a cabinet guy to remove cabinet from wall and reattach!!! We have used Rene for all other countertops in our house without issue previously,.. We did not expect or anticipate a problem with him and certainly didn’t expect him to not take accountability for what his crew did!!!! Be forewarned if you use this company & they remove faucets make sure they cap off lines!!!!

Source: icon-google Google
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Nate M.

Date: 2020-05-14 12:10:37

Olga and her husband Rene (owners) are the best people to work with. We have used them over the last four years for countertops (bathroom and kitchen), and a tile back-splash for our last two houses. We could not be more pleased with the workmanship and customer service they offer. They will truly bend over backwards to help if possible. Highly recommend!

Source: icon-google Google
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Spencer Bell

Date: 2020-01-03 22:40:09

Beware of high prices! They quoted me $90/sqft for a quartz countertop. Home Depot sells the SAME color from the SAME manufacturer for $57/sqft. And this is before all the extra fees for cutouts, etc. The price difference would have been almost $2,000 for my countertop (60 sq ft total). They told me that they don't stock that color and I would have to pay for the entire slabs and not just what I needed. That doesn't sound too unreasonable, but they weren't forthcoming about it (I had to ask why it was so high). And I wonder what they would do with the remnant that I paid for? Make sure you know the price per foot and get quotes from other places, even if it's not the same exact stone (but also keep in mind multiple places sell the same manufacturer's products, so you can often do direct comparisons). Know what the price ranges are for the type of stone you are looking at. Don't pay fancy prices for a countertop that isn't all that fancy. In this case I could have gotten a luxury brand countertop for the price of their value brand. I thought it was a little off that the lady at the front counter cannot give you prices - they have to work up a quote and send it to you. And on the quote they don't show the price per sq ft (or even the number of feet I specified) - only the total. I really think they are intentionally not being transparent with their pricing to try to lock you in after going through the trouble of picking a stone and having it quoted. If I have to buy the whole slab, tell me so I can make an informed decision (such as going somewhere else where I can pay by the foot).

Source: icon-google Google
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sandd alluisi

Date: 2019-03-20 12:14:31

I highly recommend Classic Marble and Granite. They had a good selection of granite options and their customer service was excellent. I debated on whether to go with this company or another granite company, I ultimately chose Classic Granite and Marble for the following reasons: (1) they would remove the old countertops. The other company stated they would remove the countertops but they would not be responsible for damage to the cabinets, no such disclaimer from CG & M (2) CG & M had a plumber on staff. The additional cost of the plumber was only $200. This was HUGE because it kept me from having to coordinate with someone from the outside. The crew did an excellent job on the day of installation. They were very professional, and it only took about 2-1/2 hours to do the job inspite of issues I had with my stove and garbage disposal. The removal of the old countertops was easy. There were challenges with balancing my stove, but the crew took the time to level the stove and make sure the fit was perfect. The real challenge came with the garbage disposal. The new sink is deeper than the original sink therefore, this created a space issue with the garbage disposal. From the initial measurements we knew this may create an issue and the garbage disposal may have to be moved. The plumber tried very hard to keep the disposal in the original location but due to space issues it ultimately had to be moved. I’m so glad CG & M had someone on staff that could rectify this issue at the same time as installation. We had a great experience and would definitely recommend this company!

FAQ About Classic Marble & Granite — Based on Independent Research

What materials can I order a countertop from Classic Marble & Granite?

What types of spaces does Classic Marble & Granite fabricate countertops for?

What shapes of kitchen countertops does Classic Marble & Granite fabricate?

What countertop design styles does Classic Marble & Granite most often implement in Memphis, TN?

What is the service area of Classic Marble & Granite?

What types of clients does Classic Marble & Granite work with?

Does Classic Marble & Granite have its own countertop fabrication facility?

Does Classic Marble & Granite offer any discounts on countertop fabrication in Memphis, TN?

What is the price category of Classic Marble & Granite in Memphis, TN?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Classic Marble & Granite?

What is the fabrication and installation timeline for a countertop at Classic Marble & Granite?

How long does it take Classic Marble & Granite to prepare a quote for countertop fabrication and installation?

Does Classic Marble & Granite offer cutouts for sinks, cooktops, or other elements?

What guarantees does Classic Marble & Granite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Classic Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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