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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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New York City City Rating: We have identified this city as the primary city for this contractor.

City Countertops

since 2007

Examples of works performed by City Countertops

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About City Countertops — Ranked №7 Countertop Fabricator and Installer in New York City

19.96

total score

The main rating value calculated from more than 30 indicators.
Exact value: 19.959192 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

City Countertops, founded in 2007, ranked number 7 in New York City in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included City Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

City Countertops: Total Score & Key Ratings

The Total Score of 19.96 out of 100 achieved by City Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — City Countertops has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.09 out of 5.

You can read detailed information and evaluations from our independent research of City Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact City Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about City Countertops

The company opened in 1989. Since then, a lot has changed, in particular, the range has expanded and production technologies have become more modern. One thing has remained unchanged Ц this is the high quality of products. The company employs 10 designers and craftsmen. They know exactly how to surprise the client and make a custom-made countertop exactly to the smallest detail. The company produces various products made of natural stone, including kitchen countertops, bathroom tables and other original products for home and office. The organization also provides services for the delivery and installation of marble or quartz countertops.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.094444 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

3.4

Established

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of City Countertops

Small business

Delivery

In-store pickup

In-store shopping

Onsite services

Wheelchair accessible entrance

Repair services

Service guarantee

Appointment required

Checks

Credit cards

In store shopping

Curbside pickup

Masonry/Concrete

Building Supplies

Countertop store

Bathroom remodeler

Fireplace store

Kitchen remodeler

Marble contractor

Marble supplier

Tile contractor

Reviews about City Countertops

All (11)

Google (9)

Yelp (2)

Source: icon-google Google
avatar

Taerra Chiba

Date: 2021-08-05 15:18:51

I would have given 4.5 stars if I could have. Alex was good to work with and the stone turned out beautiful. We had a couple of miscommunications that resulted in having the wrong stone set, but it was ok in the end and looks really nice. The crew that came were very professional and they went above and beyond. Looking forward to working with them again.

Source: icon-google Google
avatar

Natalie Commons

Date: 2021-10-05 14:08:14

Had a fantastic experience with Alex and Ram for our new kitchen countertops. They were very responsive, and the fabrications times were SO fast. Install went great- they were able to get the job done quickly and efficiently. A+ communication, and the slab they helped pick out is BEAUTIFUL. I couldn't be happier.

Source: icon-google Google
avatar

Susan Estes

Date: 2021-09-23 20:31:07

I was having a very hard time with another quartz fabricators/installers and reached out to City Countertops. Alex was responsive right away and was extremely helpful and knowledgeable. I don’t think I was the first customer he has helped from others in the industry. So impressive and professional! Highly recommend.

Source: icon-google Google
avatar

RENE BERGMANN AVILA

Date: 2022-02-03 23:11:03

Excellent! Wonderful experience with Alex and Ramazan, and their team of workers. Measurements were done within a day from our first contact, went to the shop to select the stone the following day, installation was complete on the promised date with a very professional and skilled team. Final result was perfect! Very satisfied!

Source: icon-google Google
avatar

Owen Emerson

Date: 2022-01-20 15:13:28

I worked with Alex to select two marble slabs that met specifications required for my project. We were able to locate the necessary material and fabricate as necessary in a matter of days. It could not have been an easier process. Thank you!

Source: icon-google Google
avatar

Marina

Date: 2021-08-07 11:27:30

I called City Countertops to have a quartz kitchen countertop installed on short notice. After explaining to Alex what I was looking for, he sent me pictures until we settled on one that I liked. The install was seamless and the quartz is beautiful. I would highly recommend this business. to anyone needing a countertop install. Thanks again, Alex and team for the great work!

Source: icon-google Google
avatar

Stretch H

Date: 2014-10-07 17:27:49

Professional, courteous, attention to detail and will work within any budget and schedule. My experience with Ram and Joe is that they treated me as if I were part of their family. This family oriented shop shows in the meticulous final product. I would recommend them to anyone with any size job.

Source: icon-google Google
avatar

Rosalie Canosa

Date: 2022-01-25 18:43:33

I could not have been happier with my experience and with the beautiful outcome. Alex was always responsive and reassuring. He and Ram held to timelines and turned the job around very quickly and pricing was reasonable. The installation crew was also excellent. I will recommend City wholeheartedly and without any hesitation!

Source: icon-google Google
avatar

Michael Agazzi

Date: 2020-02-27 18:23:11

Ram and his crew did an impeccable job installing my new kitchen countertop. Very helpful, professional and show pride in their work. Ram had some great recommendations during the planning period and in the end it came out looking better than I had imagined. They were even able to cut the slab in a way which eliminated a seam. True artists.

Source: icon-google Yelp
avatar

Jane B.

Date: 2016-07-09 00:52:13

Everything about my experience with City Countertops was great. After a brief phone call, I felt a rapport with Ram. He is not just a salesman, but a very nice person. I received an estimate quickly, liked the price and went to the showroom with my husband. We picked out our stone and sealed the deal. Ram and his brother came at our convenience to take measurements, and delivered the counter top (4 pieces) one week later, despite the July 4th holiday. The delivery and installation were smooth and professional. I couldn't be happier with my granite counter tops or the service. I highly recommend City Countertops; you will not be disappointed.

Source: icon-google Yelp
avatar

Nate S.

Date: 2015-02-18 18:52:44

I'm really happy with the granite countertop we got here. Rammy and his team seem like real craftsmen, knowledgeable, proud of their work, and unwilling to cut corners. They updated us (in email and via phone) as work progressed and accommodated last-minute requests. They set a reasonable schedule and stuck to it (actually got the installation done a bit early). Final product looks great.

FAQ About City Countertops — Based on Independent Research

What materials can I order a countertop from City Countertops?

What types of spaces does City Countertops fabricate countertops for?

What shapes of kitchen countertops does City Countertops fabricate?

What countertop design styles does City Countertops most often implement in New York City?

What is the service area of City Countertops?

What types of clients does City Countertops work with?

Does City Countertops have its own countertop fabrication facility?

Does City Countertops offer any discounts on countertop fabrication in New York City?

What is the price category of City Countertops in New York City?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from City Countertops?

What is the fabrication and installation timeline for a countertop at City Countertops?

How long does it take City Countertops to prepare a quote for countertop fabrication and installation?

Does City Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does City Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on City Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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