About Chido Stone — Ranked №8 Countertop Fabricator and Installer in Antioch, CA
19.06
total score
The main rating value calculated from more than 30 indicators.
Exact value: 19.064646 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Chido Stone, founded in 1999, ranked number 8 in Antioch, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Chido Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Chido Stone: Total Score & Key Ratings
The Total Score of 19.06 out of 100 achieved by Chido Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Chido Stone has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.12 out of 5.
You can read detailed information and evaluations from our independent research of Chido Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Chido Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Chido Stone
They have a combined expertise of over 25 years in the fabrication and installation of bespoke functional countertops. The company has built a stellar reputation around the bay region as a reliable marble and granite countertops fabricator and installer, and the clients consistently give them good ratings. That is why our team decided to add this supplier to the countertopscontractors.com catalog. They use the most cutting-edge and unique countertop materials available on the market today, which are also chosen by top interior designers all over the globe. Whether you're looking for a natural stone countertop or something more modern, they have it all.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 30
Google
4.6
reviews: 10
YELP
4.1
reviews: 20
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.124074 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Chido Stone.
Unfortunately, we were unable to reach Chido Stone during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Chido Stone remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Chido Stone directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Chido Stone.
Unfortunately, we were unable to reach Chido Stone during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Chido Stone, but only indicates the absence of data. Chido Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
4.5
Legacy
Company Age
Chido Stone is a legacy company, established in 1999.
According to our research, Chido Stone has been in business since 1999, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Chido Stone directly to confirm the details.
Own Office
0
No Data
Own Office
We were unable to confirm whether Chido Stone has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Chido Stone operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Chido Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Chido Stone directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Chido Stone has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Chido Stone operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Chido Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Chido Stone directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Chido Stone offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Chido Stone provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Chido Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Chido Stone directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Chido Stone.
Unfortunately, Chido Stone did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Chido Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Chido Stone directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Chido Stone.
Unfortunately, Chido Stone did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Chido Stone.
Unfortunately, Chido Stone did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Chido Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Chido Stone directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Chido Stone.
Unfortunately, Chido Stone did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Chido Stone, which is recognized in our rankings for other parameters. We recommend reaching out to Chido Stone directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Chido Stone
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Checks
Credit cards
Accepts Credit Cards
In store shopping
Kitchen remodeler
Marble contractor
Reviews about Chido Stone
All (27)
Google (7)
Yelp (20)
Source:Google
Jana Hawkins
Date: 2022-04-16 17:46:28
Chido was amazing to work with. We wanted new countertops and backsplash and we could not be more happy with his service, price and final product that was installed. We will definitely use him again and again! Thank you Chido!
Read more
Source:Google
Jose Nunez
Date: 2024-02-10 02:14:56
Chido Stone did an excellent job on my kitchen countertops.
Read more
Source:Google
Dave
Date: 2021-07-01 19:36:02
Chido does great work! Very happy with my new quartz countertops he fabricated and installed. Only thing is the plumber he hooked me up with did not pull plug out of new garbage disposal and water went everywhere. Called him and could not get a response till later next day. I had to redo his work! His name was Derek. Use your own Plummer! No reflection on Chido! Hire him for your new countertops. You’ll be very happy!
Read more
Source:Google
Jose Vazquez
Date: 2018-12-06 23:36:46
Excellent jobs 👌
Read more
Source:Google
Joyog ipgjTaylor
Date: 2022-08-24 05:05:29
I Am so very pleased with work they did on my kitchen countertop I absolutely love it, very professional and I was impressed with how quick it was completed I WOULD TOTALLY RECOMMEND THIS COMPANY TO ANY ONE
THANK YOU SO MUCH CHITO STONE
Read more
Source:Google
Suzy LaFrance
Date: 2021-04-10 14:08:22
Beautiful stone and Chido is awesome! Can't wait to get my stone counter tops done! My granite was put it and it's beautiful! Great experience and great people! Thank you!
Read more
Source:Google
Suzanne Salamy
Date: 2020-12-04 01:05:54
We recently renovated our kitchen and were referred to Chido for our countertops. He ended up doing our countertops, window sill and fireplace. The finished product looks amazing and his customer service skills are top notch. He is responsive and shows up when he says he will. He makes you feel like an old friend and you can tell he takes pride in what he does. He is competitively priced and very reasonable. Worth every penny! His team is also very friendly and professional. I would give him a 10 star review if I could.
Read more
Source:Yelp
DANIEL A.
Date: 2023-09-26 17:02:05
Chido and his team did a fantastic job the countertops are incredible. Looking forward to getting our backsplash in. He got his guys to work on Sunday for fabrication so that they could install a day early. Would highly recommend.
Read more
Source:Yelp
Cynthia P.
Date: 2023-01-11 01:06:00
Fantastic people to do business with! Exremely knowledgeable and very, very easy and pleasant to work with.
We got the perfect quartz countertop we wanted, it was obtained and installed in 1 week!
The installers were meticulous and worked until the installation was perfect.
We love, love, love our counters and are so pleased with Chidostone.
Read more
Source:Yelp
jana h.
Date: 2022-04-16 17:50:31
Chido was amazing to work with. We wanted new countertops and backsplash and we could not be more happy with his service, price and final product that was installed. We will definitely use him again and again! Thank you Chido!
Read more
Source:Yelp
Michelle S.
Date: 2021-08-11 21:50:04
Chido's crew did an amazing job!!! I highly recommend them. Our countertops look great!!!
Read more
Source:Yelp
Suzy L.
Date: 2021-04-02 22:58:39
Chido and his crew are great to work with! Chido is great and does amazing work! He has made me so happy with the job he has done for me. I would highly recommend him!! He always returns calls right away and really cares about his customers!
Read more
Source:Yelp
Brad L.
Date: 2021-01-19 02:41:34
Chido and his crew did a great job on our kitchen , easy to work with , shows up and finishes the work when he says.We starting another kitchen with him now on another property.
Read more
Source:Yelp
Suzanne S.
Date: 2020-12-04 01:03:45
We recently renovated our kitchen and were referred to Chido for our countertops. He ended up doing our countertops, window sill and fireplace. The finished product looks amazing and his customer service skills are top notch. He is responsive and shows up when he says he will. He makes you feel like an old friend and you can tell he takes pride in what he does. He is competitively priced and very reasonable. Worth every penny! His team is also very friendly and professional. I would give him a 10 star review if I could.
Read more
Source:Yelp
Justine E.
Date: 2020-11-22 01:37:54
Chido is the best! We used him for all countertops and shower curbs & sills in our new construction, he was great to work with, did incredible work and was very responsive and reliable.
Read more
Source:Yelp
Lizzie C.
Date: 2020-10-23 22:49:25
AMAZING WORK! From the time we first spoke with them to installation was perfect, easy and cost efficient! We had 5 quotes from installers in our area and Chido Stone beat out all the other 4 by thousands of dollars. I was so surprised when they gave us their quote as they were our last one. They had several slabs at their yard within the ballpark of what I was looking for but recommended we check out Arizona Tile in Livermore if I wanted to see more. I found exactly what I was looking for and ChidoStone picked it up that same exact day! They were punctual for installation, very efficient and got the job done amazing! I couldn't have been more impressed or more happy with their work. We will continue to use them in the future!
Read more
Source:Yelp
Lindsey A.
Date: 2020-06-25 05:24:28
I happened upon an advertisement on Facebook for a whole countertop slab. I'd been looking at other places and new it was a good deal. Went to the warehouse that day, purchased the 2 I wanted, and they were installed the next week. Really friendly workers, very prompt in responding, and showed up when they said they would. Really happy with my final product
Read more
Source:Yelp
Brenda H.
Date: 2019-10-23 05:09:58
Highly recommend this family business, father and sons.
Not only are they knowledgeable in product but also installation and do meticulous work.
Honest hardworking with great price on material and installation.
Highly recommend them an A+ local family business
Read more
Source:Yelp
Dawn A.
Date: 2019-04-01 18:42:47
Chido and his crew including his sons, did an AMAZING job in our kitchen, we could not be happier! We have hired them before and we will never use anyone else and we will be using them again to finish our house. They are absolute pros at their craft. We would highly recommend for all granite/stone work.
Read more
Source:Yelp
Yvonne L.
Date: 2018-11-07 16:50:53
I am so incredibly happy with Chido and Chidostone 's crew and the beautiful installation of our calacatta marble. I give Chido 100% for his expertise, reliably, craftsmanship and talent. I highly recommend him !
Read more
Source:Yelp
Walt P.
Date: 2017-04-13 01:40:03
Chidostone was referred to me by my boss. He was great on the price and even better on the service. He does what he says he is going to do, he's flexible, (because of some issues I had with our kitchen remodel, and he does outstanding professional installation. I was replacing an old granite countertop and his fabrication was top notch. Thanks to Chido and his team, I have a beautiful kitchen. I cannot say enough good things about this experience!!!!
Read more
Source:Yelp
Diamands H.
Date: 2022-10-10 19:13:03
AT first, all went well. Chido was on time for our first meeting and very charming. After that, I had a very difficult time communicating with him. He was unresponsive. He also insisted on full payment prior to the job being done. I paid him half to get the granite and supplies, but he didn't start until I paid the rest. Normally, I would not have let him get by with this, but he was recommended by a very reputable tile company from whom I got the granite. He sent his son, Diego and his crew to do the work. The kitchen is ok, but they left a large screw exposed which was dangerous and I had to have my handyman saw off. There was difficulty with the bathroom. He came to look at the work as they were finishing, but did not mention the problems. When I finally got him back to see the problems, he said he would fix them. That was the last I heard from him, despite the fact that I had introduced him to two other potential clients in my condo complex! I also requested an itemized bill from him...never got one. I do not recommend him.
Read more
Source:Yelp
K L.
Date: 2025-04-01 21:08:11
This is a review on the contractor's professionalism. I had a very poor installation job done by his son. I happened to reach Chico after a frustrating experience with his son's company (Bella Pietra also known as Pietra Fina). He seemed nice over the phone and told me he would come "take care of the issue" of repairing a poor installation. After that initial phone call, he stopped responding. Other reviewers have had similar issue. I would not trust him with a countertop installation.
Read more
Source:Yelp
Christopher B.
Date: 2024-03-27 17:58:09
After spending $7,400.00 a piece of granite and multiple phone calls this guy and his crew just don't return calls. Scheduling is difficult as they tend to just show up. Work product didn't come out as desired because of the "rushed" feeling of it all
Read more
Source:Yelp
Janette J.
Date: 2023-11-01 20:04:48
Not even open! 1:07pm Wed middle of the week. Lol! But yelp lists them in their top 10 stoneware in the area. Mmmkay. Both 140b and 140 d are sealed shut.
Read more
Source:Yelp
72camaro 0.
Date: 2022-12-25 01:15:08
My experience with Chidostone started out wonderful. Chido was so nice and accommodating. We picked out our stone and then he required 50% down in cash. After missing a couple install dates the stone finally got installed. At first glance it looked great, I paid the balance and we shook hands. After getting a closer look, there were many issues with the quality of the work.There were overcuts on the corners, my beer tap wouldn't fit, inconsistencies in the chisel edge and they used my outdoor kitchen base to wipe excess epoxy off their fingers (just to name a few issues) I contacted Chido and he said he would be back to make sure the issues were fixed but missed our appointment. He promised he would fix his work but then failed to show again. After that he wouldn't return my calls or texts. Save yourself some grief and go with a reputable shop, these guys don't care after they are paid.
Read more
Source:Yelp
Tanya G.
Date: 2020-09-28 21:10:49
I sought the services of Chidostone to have my kitchen countertops replaced with granite. I communicated with the owner Allan Orozco and indicated that I had selected a granite from Granite Expo in Pittsburg. I asked him to meet me there so I could be sure that I selected the appropriate sized pieces for my installation. He declined and after communication via text he assured me what I procured would suffice. Well, after picking up the granite countertops he indicated that they lacked the depth for the corner sink installation. Instead of informing me that the pre-cut slabs would not work which could have been returned without a 25% restocking fee and purchasing the uncut slabs he opted to use the pre-cut slabs. Needless to say there are large gaps and the sink area was not appropriately cut and lacks symmetry. I paid money expecting a quality service and I am sorely disappointed in the finished product. The appropriate response would have been for him to remove the shoddy installation and to replace the granite countertops. I am seriously contemplating taking this business to small claims court for refund of my money. This kid lacks the business acumen and has very poor communication skills. Don't waste your time and money like I did! He also insisted on cash payment which leads me to believe that he is under reporting his income for business purposes. I suggest that you take your business to a more professional and reputable company!
Read more
Source:
FAQ About Chido Stone — Based on Independent Research
What materials can I order a countertop from Chido Stone?
During our independent research, we found that Chido Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Chido Stone’s clients in Antioch, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Chido Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Chido Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Chido Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Chido Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Chido Stone most often implement in Antioch, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Chido Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Chido Stone?
The company’s office is located at 140 Bliss Ave Suite B, Pittsburg, CA 94565, but its work is not limited to just the city of Antioch, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Chido Stone work with?
Like many participants in our rating, Chido Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Chido Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Chido Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Chido Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Chido Stone offer any discounts on countertop fabrication in Antioch, CA?
Unfortunately, during our independent research, we were unable to reach representatives of Chido Stone to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Chido Stone in Antioch, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Chido Stone. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Chido Stone?
Yes, according to our research, Chido Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Chido Stone?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Chido Stone in Antioch, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Chido Stone to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Chido Stone in Antioch, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Chido Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Chido Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Chido Stone provide for its work?
According to our information and industry practice, Chido Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Chido Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Chido Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Chido Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Chido Stone know that you found them through the National Ranking Countertops Contractors!