CFM Stone Surfaces

since 2009

Examples of works performed by CFM Stone Surfaces

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About CFM Stone Surfaces — Ranked №7 Countertop Fabricator and Installer in Buffalo, NY

19.95

total score

The main rating value calculated from more than 30 indicators.
Exact value: 19.945019 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

CFM Stone Surfaces, founded in 2009, ranked number 7 in Buffalo, NY in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included CFM Stone Surfaces among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

CFM Stone Surfaces: Total Score & Key Ratings

The Total Score of 19.95 out of 100 achieved by CFM Stone Surfaces in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — CFM Stone Surfaces has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.04 out of 5.

You can read detailed information and evaluations from our independent research of CFM Stone Surfaces’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact CFM Stone Surfaces directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about CFM Stone Surfaces

The company is engaged in the manufacture and delivery of products made of natural and artificial stone in the western district of New York. CFM Stone Surfaces has been providing countertop services for over 30 years. The products are made carefully, keeping the subtleties specified in the project. The design is made by professionals taking into account the preferences of customers. The work is considered completed after installation and customer approval. The stages and terms of production, delivery and installation of granite, marble or quartz countertops are negotiated with the customer. Customer service remains at a high level.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.04037 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

1.5

Emerging

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of CFM Stone Surfaces

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Granite supplier

Countertop store

Kitchen remodeler

Marble contractor

Reviews about CFM Stone Surfaces

All (27)

Google (10)

Facebook (7)

Yelp (10)

Source: icon-google Google
avatar

J T

Date: 2026-09-25 12:12:03

WOW! What an amazing difference countertops makes. Thank you so much to the team at CFM for doing such a good job. Would recommend to a friend or family.

Source: icon-google Google
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Lenny Stubbe

Date: 2026-08-04 14:39:56

Tom, Nicole and Team were outstanding to work with! This was a big undertaking for us and we were able to get the Quartz we wanted, at a competitive price and the flexibility and grace they extended us throughout the project was incredible and very much appreciated. I would look no further for a trusted stone provider!

Source: icon-google Google
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Sonya Grabau

Date: 2026-05-14 13:15:42

Everybody at CFM was very pleasant to work with! Lots of patience, lots of excellent product choices, competent installers. Highly recommend!

Source: icon-google Google
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Stephanie M

Date: 2024-11-01 21:40:59

We recently got quartz countertops installed. Nicole was amazing to work with. We put in the order and they were installing the next week. The guys did an awesome job installing. We are so happy with our experience here!

Source: icon-google Google
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Tahir Bhatti

Date: 2024-10-29 20:16:39

This place is truly a great place if you're in market to buy kitchen cabinets and counter tops. The sales staff is very courteous and knowledgeable, and their installers are very professional as well. It's a small business so the management is personally connected with each and every project. Truly an amazing place. It would highly recommend anyone to give these guys a chance to make your kitchen project hassle free.

Source: icon-google Google
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Steven Huang

Date: 2024-10-19 16:40:23

Worked with them to fix my counter attached to my sink. Was able to fix our counter and make it look amazing. Was very easy to work with. Timely in response times, very clear with all our options and finding best setup for us. Would definitely recommend them for any work that needs to be done.

Source: icon-google Google
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DMD

Date: 2024-10-06 03:42:25

CFM recently installed my quartz countertop with matching quartz backsplash. I LOVE IT! Great customer service from the minute I walked into their showroom to final installation. They had great stone selection, professional staff, and the installers were great. I highly recommend CFM!!

Source: icon-google Google
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Djdraj patel

Date: 2024-03-21 21:00:29

Friendly staff, easy to work with! Everyone is so welcoming and has knowledge about the slabs and quartz

Source: icon-google Google
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Dani Terranova

Date: 2024-03-01 17:13:27

My kitchen countertop looks absolutely amazing! The install was fast and friendly... an all around amazing experience! Thanks to all at CFM Stone!

Source: icon-google Google
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Daryl Meyers

Date: 2024-01-06 16:22:11

My experience with CFM was great. Nicole was super friendly and helped me find something within my budget. They delivered exactly when they said and the installers were courteous and cleaned up when they were done.

Source: icon-facebook Facebook
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Anonymous

recommends

CFM recently installed both my countertops and full height backsplash. I was able to go to the showroom, pick out my quartz, and saw the slabs on site. I asked for no seams if possible, and they were able to install my counters and backsplash with no seams. They were also able to mill down the backsplash from 3cm to 2cm. There was an issue with my outlets and they went above and above to fix them. I highly recommend..

Source: icon-facebook Facebook
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Deborah VanWey Kociencki

doesnt_recommend

Poor customer service. Still waiting for a response after requested pictures were sent to show the uneven countertop. It has been over a week.

Source: icon-facebook Facebook
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Shelly L. Emens DiGiulio

recommends

The people at CFM have helped me through two major projects - building a brand new house and finishing my basement a couple years later. They are with you from selection to measuring and cutting to the final installation. I could not imagine a better partner to work with during what can be very trying times. I used them for every solid surface in my new build house to where we even designed an entire kitchen around the amazing selection of surfaces from CFM they worked tirelessly to meet deadlines and to make sure the layout and each cut each cut was perfect! I cannot thank them enough for all of their patience in me picking out so many different slabs of granite but the house was built around the most gorgeous piece of granite ever! Every person throughout the entire process was a pleasure to work with and I would highly recommend CFM Stone!!

Source: icon-facebook Facebook
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Maura Dolan-Welch

doesnt_recommend

Horrible customer service. Lost 4 days of work due to their scheduling problems. Waited all day to be called at end of business that they can't make it. Drilled 1 hole instead of 2 for faucet. Mismeasured backsplash (too thick) & took 6 weeks to cut down! Several defects (stark white circles) in counter that no one would address. Called & emailed owner without any response back. Terrible experience.

Source: icon-facebook Facebook
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April Keller Attardo

recommends

Friendly staff! Very fast installation from template to install. Good price.

Source: icon-facebook Facebook
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Victor Rine

recommends

knowledgeable and friendly, they are willing to accommodate.. highly recommend

Source: icon-facebook Facebook
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Donald Brown

recommends

Their vast selection, combined with Home Show discounts, made our purchase an enjoyable experience.

Source: icon-google Yelp
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Trish F.

Date: 2026-06-12 21:30:21

I have worked with this company for 6 1/2 years on the wholesale end and was offered nothing but amazing service and product for all of my clients . Tom and Nicole are top notch and take exceptional care of every project from start to finish . I highly recommend this company ! Trish Fernstrom Kitchen and bath designer

Source: icon-google Yelp
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Susan S.

Date: 2025-09-16 12:20:30

From template to install, CFM was professional and did excellent work. I asked for no seams if possible and they were able to install both my counters and backsplash with no seams. I also asked for 2cm backsplash. Originally they were not sure if my quartz came that way. They ended up reaming it down for me. It turned out gorgeous.

Source: icon-google Yelp
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Angelo L.

Date: 2023-02-16 20:37:26

Showroom people, great staff. Owner was a great help in making our selection. Office great for the scheduling and payment. Installation tech's professional, clean. Definitely recommend CFM

Source: icon-google Yelp
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Diane S.

Date: 2022-04-14 09:03:55

I recently purchased a quartz remnant from CFM in order to update a small bathroom vanity. I had visited 2 other businesses and CFM surpassed those, in every way. I received the best service from EVERYONE.....Tom & Nicole in the office, template measurer, installer, and their referred plumber. They were all courteous, professional, and punctual. I love the new countertop and look forward to doing business here again.

Source: icon-google Yelp
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Anna H.

Date: 2021-05-04 22:50:15

cheapest price fir the same quartz ( i checked 5 competitors) fast booking, from measure to install, 2 weeks extremly courteous professional installers Tim went over everything and was very knowledgable and did a perfect job

Source: icon-google Yelp
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Maura W.

Date: 2021-01-18 22:27:58

Worst customer service ever. Had to take 4 separate days off of work to meet them in 4 hour window. Of course they called at 6pm that they wouldn't make it on 2 occasions. Drilled 1 hole instead of 2 for faucet. Backsplash too thick & took 6 weeks for them to cut down. Several defects in counter that never addressed. Left voice messages and emails for owners with no response.

Source: icon-google Yelp
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Marilyn M.

Date: 2020-07-22 19:53:10

CFM did a beautiful job with our quartz countertops and backsplash. The attention to detail was amazing! Even the veining matched up perfectly! Every person who came to our home from the measurement to the installation, was professional, polite, friendly and considerate! In this time of Covid, I was a bit anxious to have workmen in our house, but they wore masks and were very careful to maintain social distance. I cannot say enough wonderful things about the fabulous job CFM did!

Source: icon-google Yelp
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Patricia P.

Date: 2020-01-23 14:10:11

We are giving CFM 5 star plus rating!!! The quartzite that we purchased for our complete kitchen renovation and half bath is beautiful. They provided personal design assistance on the template layout and worked well with our desire to complete the project by Christmas with days to spare! Tom, the owner and Nicole were very professional and efficient to work with. Bobby and Dave are very knowledgeable regarding the fabrication and layout. They never complained about our frequent visits to match the cabinets and flooring and pulling out the slabs to view. The process was seamless. We highly recommend CFM and would use them in the future!

Source: icon-google Yelp
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Ashley L.

Date: 2019-11-17 14:08:23

This isn't the first stone shop I have used, but it will be the only one from now on. I have purchased 2 remnants to take care of 2 small apartment kitchens so far and both experiences have been great. Christine always seems to be there when I stop in to pick out stone and she is great. They have the remnants onsite and you should know roughly the measurements that you need before you go so they can steer you to remnants that may work for you. Once you have chosen your stone, they send you an estimated invoice. After they come out to measure, they will update it in case your measurements go up or down. Their accuracy with measuring is fantastic and they drill any faucet holes on site. They have always had a very quick turnaround from measuring to installation (within a week). Make sure your cabinets are installed before they come out to measure. I will be using them when I do my own kitchen soon. Highly recommend.

Source: icon-google Yelp
avatar

Paul J.

Date: 2019-03-22 13:47:08

Wow, thank you for make our new kitchen amazing. Service outstanding. Template on Friday and installation on Wednesday. Cant get any better than that.

FAQ About CFM Stone Surfaces — Based on Independent Research

What materials can I order a countertop from CFM Stone Surfaces?

What types of spaces does CFM Stone Surfaces fabricate countertops for?

What shapes of kitchen countertops does CFM Stone Surfaces fabricate?

What countertop design styles does CFM Stone Surfaces most often implement in Buffalo, NY?

What is the service area of CFM Stone Surfaces?

What types of clients does CFM Stone Surfaces work with?

Does CFM Stone Surfaces have its own countertop fabrication facility?

Does CFM Stone Surfaces offer any discounts on countertop fabrication in Buffalo, NY?

What is the price category of CFM Stone Surfaces in Buffalo, NY?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from CFM Stone Surfaces?

What is the fabrication and installation timeline for a countertop at CFM Stone Surfaces?

How long does it take CFM Stone Surfaces to prepare a quote for countertop fabrication and installation?

Does CFM Stone Surfaces offer cutouts for sinks, cooktops, or other elements?

What guarantees does CFM Stone Surfaces provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on CFM Stone Surfaces. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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