About Central Surfaces — Ranked №1 Countertop Fabricator and Installer in Kansas City, MO
79.63
total score
The main rating value calculated from more than 30 indicators.
Exact value: 79.634588 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Central Surfaces, founded in 2020, ranked number 1 in Kansas City, MO in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Central Surfaces among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Central Surfaces: Total Score & Key Ratings
The Total Score of 79.63 out of 100 achieved by Central Surfaces in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Central Surfaces has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.29 out of 5.
You can read detailed information and evaluations from our independent research of Central Surfaces’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Central Surfaces directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Central Surfaces
Central Surfaces works with building companies and customers who want to equip their own houses. The business cooperates as with architects and designers, as with builders and contractors. Central Surfaces offers affordable prices of surfaces for bathrooms, kitchens, shower walls and fireplaces. The company has a 40,000 square feet facility in Kansas City. Central Surfaces is the best variant for you if you look for countertops services near your address. Experienced professionals of Central Surfaces will guarantee safety and measurement accuracy during installation.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 288
Google
5
reviews: 280
YELP
n/a
reviews: n/a
Facebook
5
reviews: 8
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.286512 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Central Surfaces as Excellent.
Our mystery shopper research revealed that the staff at Central Surfaces provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Central Surfaces’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Central Surfaces directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Central Surfaces as Excellent.
The staff member from Central Surfaces who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Central Surfaces may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
1.7
Emerging
Company Age
Central Surfaces is an emerging company, established in 2020.
Our research showed that Central Surfaces began operating in 2020, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Central Surfaces directly to confirm the company’s age.
Own Office
5
Has Office
Own Office
We note that Central Surfaces has a dedicated office.
Our research revealed that Central Surfaces operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Central Surfaces directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Central Surfaces has its own production facility.
Our research revealed that Central Surfaces operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Central Surfaces directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Central Surfaces does not offer discounts for veterans.
Based on our mystery shopper research, we found that Central Surfaces does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Central Surfaces directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Central Surfaces as Standard.
During our research, Central Surfaces quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Central Surfaces during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Central Surfaces.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Central Surfaces as Standard.
Central Surfaces requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Central Surfaces may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Central Surfaces.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Central Surfaces as Very Fast.
Our mystery shopper research revealed that Central Surfaces prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Central Surfaces is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Central Surfaces.
Affordability
4.6
Low
Affordability
We rate the price level of Central Surfaces as Low.
Our mystery shopper research revealed that Central Surfaces offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $88.71 per square foot, while for Carrara Morro quartz, the price was $67.03. These prices fall into the Low category, making Central Surfaces an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7398 for Calacatta Idilio quartz and $5590 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Central Surfaces.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Central Surfaces
Online estimates
Onsite services
On-site services
Countertop contractor
Reviews about Central Surfaces
All (22)
Google (16)
Facebook (6)
Source:Google
Pam Grysban
Date: 2024-03-30 03:04:09
Eric and Rupert installed our beautiful quartz countertops this past Monday. They were professional, punctual, knowledgeable and friendly. Eric was great about answering questions we had about the process and care of the new counters. Our kitchen is transformed!
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Source:Google
Robert Henley
Date: 2024-09-07 01:53:20
From start to finish they did an excellent job! Robyne Brown was our salesperson and she was so helpful with everything. Fito and Edgar did the install. They were neat, cleaned up everything and overall just were amazing. I highly recommend Central Surfaces.
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Source:Google
Kerri Robinson
Date: 2024-04-17 17:46:06
Excellent company tells you how to care for them was very timely. Efficient and I couldn’t say enough about this company. They are the best.
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Source:Google
JK S
Date: 2024-03-13 18:21:28
I am so happy with the quartz countetop I purchased from Central Surfaces. The whole process was made so easy with the entire team. Laura E helped me select a beautiful remnant which fit within my budget, Jeff kept me informed on the entire fabrication process and finally the professional installation done by Edgar and Fito.
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Source:Google
Cheri Ingram
Date: 2024-03-12 17:27:04
All three installers, Jonathan, Jeff and Joe were great. Showed up on time, were efficient and well mannered. We would definitely recommend Central Services and this crew for anyone looking to have new counter tops installed. Thanks guys for a job well done.
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Source:Google
Kristen
Date: 2024-12-20 20:32:11
Erick and Cuba did an amazing job installing our new quartz countertops! They were on time, courteous and professional. Thank you!
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Source:Google
Joy Rahija
Date: 2024-06-24 15:32:02
Great company to work with!! The installers. ( Johnny, Johnny and Jorge) were awesome! Very friendly, showed up on time and did a great job!
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Source:Google
Carolyn Baker
Date: 2024-10-18 17:32:03
We just got counter tops completed we were very please with the service.
Jorge and Marcos were very courteous and on time and cleaned up after themselves. Great job!
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Source:Google
Alyssa Fondren
Date: 2024-03-27 16:38:28
Javier and Marcos did an amazing job installing! Very kind, attention to detail and could tell they know their job well! Very impressed with their work. It has also been a pleasure working with Robyne, she has been so great in helping us with selection all the way to install. Thanks central surfaces.
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Source:Google
Megan Sams
Date: 2025-01-12 02:31:45
I can’t begin to express how wonderful my experience has been with Central surfaces has been. From wandering into their showroom to being shown remnant pieces, purchasing to install it has been the best customer service every step of the way. I will be working with Central for all my future projects! Shout out to Edgar & Fito for the install work! 10/10!
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Source:Google
Kelly Krob
Date: 2024-01-18 00:15:03
This is my second countertop job that I’ve had central surfaces now do for me. First one was all new space, new cabinets, second being a replacement countertop on existing cabinets to remain. They have been such a great team to work with from the project managers, to the installers. Such a professional and enjoyable team to work with. From a home owner perspective, the scheduling and coordination has speedy and fun to work with.. I have now recommended them to most all my friends. If there is a third project in the future I will be calling them again.
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Source:Google
Henry Weiler
Date: 2024-10-15 23:27:35
Hired Central Surfaces to install the waterfall countertop for my mini bar in my kitchen. I had a rough idea of what I was wanting but didn't know all the steps involved to get to the final product. Amy and her team walked me through the entire process and were very detailed in ensuring my counter top was EXACTLY how I wanted it to turn out. The Central Surfaces team communicated throughout the entire process and I felt like their pricing was very fair for the quality of work and product they provided. I will be using them on my next project and highly recommend their services for all your countertop needs!
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Source:Google
Jim Harper
Date: 2024-11-20 13:12:27
Erick and Cuba did a great job installing countertops for us. They were very polite, professional, informative and thorough. After the installation, Erick showed me all the details, pointing different things out which I really appreciated. Would definitely recommend these two!
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Source:Google
Sheri wormsley
Date: 2024-12-17 16:50:35
Jorge and Junior delivered and installed my sink and counter top perfectly. They arrived in a timely manner and had the project completed in about 30 minutes. Both men were very courteous. They cleaned up any mess before the left. I cannot recommend this company and its people highly enough.
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Source:Google
Jeff Borker
Date: 2024-01-19 15:30:42
Central Surfaces did the countertop and sink in one of our bathrooms with awesome results. The countertop came out fantastic with a great pattern, and the new sink finished off the job perfectly. The experience from material selection to installation was perfect. Their staff addressed all our needs and made for wonderful customer experience. We definitely recommend Central Surfaces for all your remodeling needs.
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Source:Google
Cassi
Date: 2024-10-08 12:43:18
First off, my counter tops are BEAUTIFUL! The product is unmatched and I was very very impressed with how hidden the seam is between the two slabs! Jorge and Marcos did an amazing job installing my counter tops and new sink! They were nice and professional! They quickly got to work and cleaned up any mess as they went! They did a great job! Thank you all so so much for a great experience!
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Source:Facebook
Robert Henley
recommends
From start to finish they did an excellent job! Robyne was our salesperson and she was so helpful with everything. Fito and Edgar did the install. They were neat, cleaned up everything and overall just were amazing. I highly recommend Central Surfaces.
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Source:Facebook
Matthew Risch
recommends
Very easy to work with, nice people, and their counters met all of our expectations. I definitely recommend them.
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Source:Facebook
Eddie Holton
recommends
The greatest Countertop company in the Midwest! Best to work for
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Source:Facebook
Jeffrey Moles
recommends
Best company ever. They are super polite and very clean.
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Source:Facebook
Gay Norwalk Ramsey
recommends
I would rate this company A+ on customer satisfaction. Totally recommend CS!
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Source:Facebook
Macy Irsik
recommends
Highly recommend Central Surfaces to anyone. The team is very professional and they do amazing work.
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Source:
FAQ About Central Surfaces — Based on Independent Research
What materials can I order a countertop from Central Surfaces?
During our independent research, we found that Central Surfaces offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Central Surfaces’s clients in Kansas City, MO for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Central Surfaces fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Central Surfaces is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Central Surfaces fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Central Surfaces, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Central Surfaces most often implement in Kansas City, MO?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Central Surfaces successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Central Surfaces?
The company’s office is located at 3199 Mercier St, Kansas City, MO 64111, but its work is not limited to just the city of Kansas City, MO. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Central Surfaces work with?
Like many participants in our rating, Central Surfaces works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Central Surfaces often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Central Surfaces have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Central Surfaces has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Central Surfaces offer any discounts on countertop fabrication in Kansas City, MO?
According to our research, Central Surfaces does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Central Surfaces may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Central Surfaces in Kansas City, MO?
According to the assessment of our independent rating, Central Surfaces in Kansas City, MO falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7398$ at a rate of $88.71$ per sq. ft., and the cost using Carrara Morro quartz was $5590$ at a rate of $67.03$ per sq. ft. These prices turned out to be among the lowest of all companies in Kansas City, MO, which allowed us to categorize Central Surfaces as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Central Surfaces?
Yes, according to our research, Central Surfaces offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Central Surfaces?
According to the results of our independent research, Central Surfaces in Kansas City, MO quoted a standard turnaround time for the fabrication and installation of a stone countertop — 21 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop measuring 83.4 square feet. A company representative informed us that the project could be completed within 21 business days, which allowed us to categorize the company as a contractor with a standard turnaround time.
It’s important to understand that the timeframe provided to our mystery shopper may differ from what you are offered, as the turnaround time depends on several factors — including project complexity, the selected material, and the company’s current workload. We recommend contacting the company directly through our website — by submitting a request, calling, or messaging — to confirm the actual timeline for your project.
How long does it take Central Surfaces to prepare a quote for countertop fabrication and installation?
This content is coming soon..
Does Central Surfaces offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Central Surfaces performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Central Surfaces provide for its work?
According to our information and industry practice, Central Surfaces, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Central Surfaces in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Central Surfaces. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Central Surfaces is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Central Surfaces know that you found them through the National Ranking Countertops Contractors!