Castle Rock Countertop, Inc.

We rate the staff friendliness of Castle Rock Countertop, Inc. as Very Good. During our research, the staff at Castle Rock Countertop, Inc. demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Castle Rock Countertop, Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Castle Rock Countertop, Inc. directly to better understand their approach to customer service.

We rate the staff expertise of Castle Rock Countertop, Inc. as Excellent. The staff member from Castle Rock Countertop, Inc. who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Castle Rock Countertop, Inc. may vary. We recommend contacting the company directly for more comprehensive information.

Castle Rock Countertop, Inc. is an emerging company, established in 2014. Our research showed that Castle Rock Countertop, Inc. began operating in 2014, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Castle Rock Countertop, Inc. directly to confirm the company’s age.

We note that Castle Rock Countertop, Inc. has a dedicated office. Our research revealed that Castle Rock Countertop, Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Castle Rock Countertop, Inc. directly to confirm the latest details.

We note that Castle Rock Countertop, Inc. has its own production facility. Our research revealed that Castle Rock Countertop, Inc. operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Castle Rock Countertop, Inc. directly to confirm the accuracy of this data.

We were unable to confirm whether Castle Rock Countertop, Inc. offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Castle Rock Countertop, Inc. provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Castle Rock Countertop, Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Castle Rock Countertop, Inc. directly for more information.

We rate the production time of Castle Rock Countertop, Inc. as Very Fast. Our mystery shopper research revealed that Castle Rock Countertop, Inc. quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Castle Rock Countertop, Inc. is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Castle Rock Countertop, Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Castle Rock Countertop, Inc..

We rate the deposit level of Castle Rock Countertop, Inc. as High. Our research found that Castle Rock Countertop, Inc. requires a deposit of 60% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Castle Rock Countertop, Inc.. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Castle Rock Countertop, Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Castle Rock Countertop, Inc..

We rate the quote preparation speed of Castle Rock Countertop, Inc. as Very Slow. Our research revealed that Castle Rock Countertop, Inc. provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Castle Rock Countertop, Inc. in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Castle Rock Countertop, Inc..

We rate the price level of Castle Rock Countertop, Inc. as Above Average. According to our mystery shopper research, Castle Rock Countertop, Inc. quoted a price of $78.8 per square foot for Calacatta Idilio quartz and $83.25 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $6572 for Calacatta Idilio quartz and $6943 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Castle Rock Countertop, Inc..