BRZ Granite and Marble
since 2017
Examples of works performed by BRZ Granite and Marble
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About BRZ Granite and Marble — Ranked №2 Countertop Fabricator and Installer in Round Rock, TX
total score
Exact value: 72.838973 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
BRZ Granite and Marble, founded in 2017, ranked number 2 in Round Rock, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included BRZ Granite and Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
BRZ Granite and Marble: Total Score & Key Ratings
The Total Score of 72.84 out of 100 achieved by BRZ Granite and Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — BRZ Granite and Marble has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.12 out of 5.
You can read detailed information and evaluations from our independent research of BRZ Granite and Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact BRZ Granite and Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about BRZ Granite and Marble
Natural stones are characterized by perfect physical properties and strength, which is why materials are the best ones for bath and kitchen countertops. Such countertops are incredibly serviceable. BRZ Granite and Marble knows all subtleties and pitfalls of stone treatment and offers quality vanity countertops services. Employees develop custom designs, and craftsmen use individual templates to produce custom furniture pieces. Slab integrity is achieved due to proper treatment with modern devices. The enterprise provides free estimation, consultation, and installation. Clients can choose slabs with unique patterns that match their interiors.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 76
YELP
reviews: 20
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of BRZ Granite and Marble
Identifies as Latino-owned
Identifies as veteran-owned
Identifies as women-owned
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Open to All
In store shopping
Countertop Installation
Cabinetry
Countertop store
Bathroom remodeler
Kitchen remodeler
Reviews about BRZ Granite and Marble
All (33)
Google (13)
Yelp (20)
Chendi Xue
Date: 2024-05-30 16:24:49
Excellent work from Omar and his crew. And special thanks to Karen, she is very nice and responsive, fulfill all our requests and it turned out way better than we expected. The material is “quartzite”, color is blanc superior feathered. The island is extremely heavy around 800lb and Omar and his team took extremely cautious to carry it into our house. And they took care of all sharp edges nicely. I am really happy that we decided to go with BRZ.
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Bob Richards
Date: 2024-06-14 11:41:15
Hilson and Karen - This is Bob Richards who needed your help with marble and granite for a lesson. Thank you so very much for the beautiful Blue Bahia and marble from Italy. It was a great success with 33 young women who can now visualize taking the needed time to obtain their education and develop their talents like Blue Bahia versus lava. They also know if they endure their challenges well they can be refined like metamorphism to limestone transitioning to marble. Thank you for your kindness and thoughtful support. Wishing you continued success in all that you do!
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Arjun Khurana
Date: 2024-05-20 03:55:03
Loved working with BRZ team esp Karen, Jonathan and Hilson. They worked within our tight timeline and did a fantastic job. Since we had limited time, their team tirelessly worked till late hours and got the job done perfectly. Thank you!
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sue bryson
Date: 2024-07-05 19:13:15
BRZ Ganite and Marble is not one of the Big Box outfits. They are a Family business so we got that personal touch that conveys concern for attention to detail. Johnathan Mota listened and took time with us to select an excellent stone counter. He pointed out the benefits and drawbacks of each of the products we were attracted to. BRZ is a one stop operation. From start to finish we did not have to contract other plumbers, electricians, etc. When we made our choice he sent a skilled crew to tear out the old and install the new. We were impressed by their courtesy and cleanliness. They worked hard and fast. Johnathan checked in to make sure all was going as planned. To cap it all off BRZ also had the best price! We took a chance on a family business and are delighted with the results.
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Mr. Ash Ayer
Date: 2024-12-18 23:18:49
I want to thank you BRZ Granite for the marvelous work of art done on my kitchen countertops. Karen is very attentive and understanding. She made it a great and pleasant experience. Responding my text messages after hours and always finding good options to meet our needs. The process is very simple but top notch. The plan graphic in the computer was Applied into my kitchen exactly as planned. The crew is very skilled and friendly. Hilson gave us a great customer service . He loves his job. Always late laughing and helpful in nature. The job was done in just 2 days as promised. Thank you you ALL for make us so happy!
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Julia de Moraes
Date: 2024-06-07 17:15:10
I recently had my kitchen countertops and backsplash replaced by BRZ Granite and Marble, and I couldn't be happier with the results. From start to finish, the team was professional, efficient, and meticulous in their work. They completed the project in record time without compromising on quality. The final result has transformed my kitchen into a beautiful and modern space that I absolutely love. I highly recommend them to anyone looking for top-notch craftsmanship and excellent customer service. Thank you for an outstanding job!
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Sam Schmitz
Date: 2024-04-28 20:30:21
Beautiful black honed granite countertop. Looks amazing on my outdoor grill station. BRZ was easy to work with and their team is fast and reliable. Measured at 7a, installed at 1p. I asked for remnants and BRZ found something that matched my needs perfectly. Would absolutely recommend to anyone looking for countertops!
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Matthew Burghardt
Date: 2024-03-09 17:41:06
BRZ Granite & Marble was amazing to work with for our kitchen remodel project. Hilson, Karen and their team were first class in every aspect. From our very first interaction all the way through project completion. If you are in the market looking to remodel a kitchen or bath, look no further. BRZ Granite & Marble are a one-stop shop. Highly recommended. Great people too!
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Abbas Booshehrian
Date: 2024-07-29 00:34:08
Great price paired with quality, professionalism, and customer service. We are happy customers. Thanks to Karen for her kindness, service and support.
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Oscar Rangel
Date: 2023-08-05 14:27:51
BRZ turned out to be amazing . Got everything done in a week . Installed an amazing marble in my kitchen that I could not be happier. My wife is in love with our kitchen again . They did our plumbing for a great price , saved me 350 dollars than using another plumber. HIGHLY RECOMMEND! Jonathan was my sales rep , communicating was great!
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Sami Alghamdi
Date: 2024-08-20 20:45:47
From the moment I walked into BRZ Granite and Marble, I knew I was in the right place. The team treated me like family, guiding me through their stunning selection of granite and marble with genuine care and expertise. Their attention to detail in helping me choose the perfect materials for my home was unmatched. The installation process was seamless, and the final result exceeded all my expectations. My home feels transformed with the beautiful stonework that BRZ provided. I highly recommend them to anyone looking for quality, professionalism, and a personal touch in every aspect of their service.
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Aldo Waker
Date: 2024-12-16 17:49:04
Jonathan, Hinton, and the team at BRZ did an amazing job on my countertops. They listened to what style I was looking for and came up with a beautiful design. Truly a flawless execution from vision to implementation. The installers were professional and respectful. They finished the job on time and within budget. I highly recommend BRZ Granite.
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Shell Yanez
Date: 2024-05-22 23:19:18
I ultimately Give Hilson, Jonathan, And the tile and countertop crews at BRZ Granite and Marble five stars based on my final assessment of this company. I had new Quartz countertops installed, and also a new under mount sink, and then decided to put in a backsplash. While there were a couple of hiccups along the way, hands down in my 47 years the service this company provided is unmatched. Any tiny detail that was wrong was addressed immediately, no later than the next day, until everything was made 100% to my satisfaction before any final payment was expected. The timeframe in which the project was started was just a couple of days and each project was only one day or not even one day. Super fast service and then super fast response to Wrong. Thank you, Hilson, Jonathan, and both the crews that worked in my home. They kept everything very clean and they were very respectful of anything in and outside the home. I will definitely pass on your name To anyone I know, family, or friends, and I will definitely use you in the future.. Please pardon the photos, I am in the process of painting cabinets, my cabinet doors are off but I do want to get these photos out there for the world to see. There is one before photo and the rest are after.
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Cameron C.
Date: 2023-12-20 17:18:49
Jonathan and his team will do a fantastic job like they did for me. They have quality products and communicated well the whole time. It was an enjoyable and stress-free experience. I will recommend BRZ to my friends and family looking for new beautiful countertops!
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kendell l.
Date: 2023-08-11 23:16:01
Update- Hilson and his crew came out Monday morning to evaluate the counters. By Friday (today,) the problem has been fixed. I am very grateful for their timely response and resolution after we were able to get back in touch with one another.
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Oscar R.
Date: 2023-08-05 14:21:45
BRZ turned out to be amazing . Got everything done in a week . Installed an amazing marble in my kitchen that I could not be happier. My wife is in love with our kitchen again . They did our plumbing for a great price , saved me 350 dollars than using another plumber. HIGHLY RECOMMEND! Jonathan was my sales rep , communicating was great!
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Calvin W.
Date: 2023-06-07 14:25:58
I had the pleasure to discuss business with BRZ Granite and Marble. They are professional and have great customer service. We are a handyman business and coun tertops is a area that we do not do. It is wonderful to meet like-minded business people that believes in delivering unparallel value to our mtual customers. BRZ is a trusted referral partner for us, and we appreciate the relationship.
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Jack G.
Date: 2023-06-07 09:57:10
Jonathan and his team will knock it out of the park! This is a knowledgeable company and has quality products. My new "go to" for all types of countertops. I will recommend Jonathan and his team to all of my clients. Keep up the great work.
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David B.
Date: 2023-05-01 13:57:31
They have an excellent selection of granite and marble at a fair price. They were on time, professional, and communicated well. I had some detailed requests about the specific part of the stone to be included, and they took the time to make sure it was cut and installed perfectly. I would definitely work with them again.
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Gina H.
Date: 2023-01-04 23:44:23
BRZ Granite & Marble was so convenient, flexible and fair- where do I start? We wanted custom cabinetry for a blank wall so did the normal thing and sent out for quotes. BRZ Granite & Marble replied the same day and gladly answered ALL of my questions over a few says to fine tune what we were envisioning. Once a decision was made they were able to come NEXT DAY! They were in out after a handful of hours and left things cleaner than before. They're a one stop shop and can do it all so we'll be using them for future projects as well. Highly recommended: fair, fast, clean, friendly, and professional!
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Monique S.
Date: 2022-03-06 20:02:49
I was recommended BRZ from a coworker who's husband works as a realtor and uses them. Didn't have a hard time finding this location. They cut the stone on site and have displays outside. Karen was very friendly and knowledgeable about the products that they sell and answered all my questions. She got me setup with an appointment for measurements within the week. They redid my kitchen with new cabinets and countertops. I decided not to use their black splash that they were displaying and went with purchasing some that I fell in love with at Floor & Decor instead. I paid for it and they picked it up and installed. Once everything was complete, Tony was very reasonable about all my requests for altering a couple things with the cabinets before giving him the final check. Reasonable pricing and work was started and completed within less than 2 weeks! This included demolition, cleanup, and wiring of under the cabinet lights with removal and replacement of the sink. Overall very satisfied with the work. I did go over the countertops again with the sealant and polish after the work was done. Taller cabinets with more room to spare and gorgeous countertops ... I couldn't complain. Thanks for my new beautiful kitchen!
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Nolwenn Marie W.
Date: 2021-11-21 17:14:21
Amazing! You do not have to have an account like with most quartz or granite supplier. I went to BRZ , picked what I wanted (they have an amazing variety of beautiful high quality products to choose from) and 3 days later it was installed !!! Such nice family owned business and Benjamin (the cutest puppy in the world) is an amazing sales "man" . I highly recommend
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Raabya K.
Date: 2021-01-11 14:43:35
Brz did a great job with my project. I got my three bathrooms and a kitchen's countertops redone by them. They were on time and Hilson sat us down showed us how he will fabricate the slabs exactly. I had a pleasant time working with them. They installed everything without breaking any of the other stuff in my house and handled any concerns we had professionally. Out countertop required masonry application because it sits on a stone wall, Hilson arranged a guy to do that as well. I recommend his services. His rates were the best in the market. I haven't gotten a lower rate then his within anywhere in austin.
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Teresa J.
Date: 2020-11-18 02:10:25
We didn't have any problems and they did a great job with our quartz countertops. :)
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Robb M.
Date: 2020-01-21 18:23:22
We added a dry bar in a empty spot in our kitchen and needed to match our existing counters. Found these guys driving down 35 and glad I stopped. Price was right, did the normal get 3 quotes. And they didn't charge me for a minimum square foot like other places were going to. Service was right. They had our granite in stock and were able to get it installed in a matter of days where other places were going to be 2-3 weeks out. They even showed up a day early which was a nice surprise.
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Chris T.
Date: 2021-02-25 00:12:12
This place is lacking a store front, but I am okay with that. You go into A/C trailer. The young lady that greets you is very pleasant and personable. They selection is very limited. The pricing at the gate has me stop in, but they are literally double the price of other stores. Literally twice the price of Gold Star that it literally up the access road.
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Asif H.
Date: 2024-08-20 16:58:31
We hired BRZ Granite & Marble for our kitchen remodel - Agreed on a total cost 2 weeks was the estimated time for completion. It's been over a month. * We paid 50% deposit. * BRZ was notified right away as we got the materials ready. Right from the beginning since they started work, * No prior communication on the day and time of their workers' arrival. * We had to call every day to check if and when anyone was coming. * Our work and life balance was messed up due to their poor and lack of communication. Halfway through, they stopped responding to us. We tried contacting them via calls, text messages, WhatsApp messages, emails. Randomly without prior notice they sent someone to do some stuff here and there. Every trip they took photos/videos and mentioned they will talk to the owner After repeated messages, Mr. Hilson (owner) and Ms. Karen came to our home to discuss the pending items. We were told someone will be there to start on backsplash tiles installation in next 2 days. Mr. Hilson also said they may need to come over the weekend to complete the work. Next day, Mr. Hilson called asking for more money to install backsplash tile because he said his contractor is asking for more money. We had never discussed price change for backsplash installation or is listed on the paperwork they provided us at the meeting at their location when we paid an initial deposit. No one showed up to complete the work. And again, no response from them. They sent a guy randomly without prior communication for 2 days to fix a couple other pending items (a worker comes in does a little bit then take photos and videos of remaining items and leaves). I believe by delaying and not responding they are trying to get more money out of us Now we are in limbo, whether and when they will complete our work? We are very tired and frustrated by their lack of communication, unprofessionalism and dragging our work. We believe this is unethical business practice. Would not give fraction of a star.
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Kasey K.
Date: 2023-11-01 16:37:49
I CANNOT comprehend how this business gets positive reviews! They got my order wrong, put in a crappy porous sink that I DID NOT choose. I was told--even after they measured--that the sink I chose was too big and they would have to use the one that is now in my kitchen. They painted the cabinets in my yard, on the pitches, and in my rock garden. They ruined a bench that my father hand made when I was a child. There are still paint spots on my driveway and front porch. They installed the cabinets so that the cabinet doors rub against each other and won't open at the same time. They did not measure correctly, so the dishwasher did not fit back into its space. They told me that it's sticking out and not being able to close the door was "normal." They told me that no one opens two cabinets at the same time and that not being able to was "normal." They installed the countertops with 2 chips. I tried to get them to fix it--now that I am past the one year mark they won't come out at all. The man stood in my kitchen and told me that he would honor his work for a "lifetime." Two years later I am still trying to get him to honor his word. He said today that they only guarantee their work for one year. Trust me---it wasn't even good for that!!!! They ignore you until your year is up. Then they don't have to honor their work or word! Do NOT trust this business. The work is poor, customer service is worse, and you will feel violated. There was no respect for our home or us as people and customers. Do NOT patronize this business! I have to choose 1 star, but my experience is ZERO stars.
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Marian C.
Date: 2023-07-27 20:52:31
NOT RECOMENDED!!!! I don't usually write reviews but I feel a need for letting everybody know what happened to us, so you have more datapoints to choose. Everything started off great, communication was amazing and since they were a small business, family owned company, we decided to go with them. And now a series of poor management events happened: -Initially they came with a quote that seems pretty reasonable, until we choose the stone for our countertop, then they double the quote saying that the stone cost so much more than planned. We knew how much the 2 slabs of stone cost and believe me, they were making more than 10K our of it. Because everything was already planned with them we decided to go. -In order to get us to sign the contract they said would include everything, installation, plumbing, electricity the contract. We signed and then, of course added $500 more for a simple cabinet adaptation in order to fit the sink. From there, they start asking for extra money at every single step of the process. Even said we didn't have electricity included neither plumping and it would cost us more. There was a lot of back and forth even though we have several messages and contract signed saying the opposite, which ended causing more delay and stress -The day of the starting, our sink was delayed and we called to make sure we can go ahead and demolish without any sink to measure, Jonathan (the son of the owner) said yes, so we did give green light. Later on in the week, Hilson said we could do anything else without the sink and the project was delayed. Neither Jonathan, Hilson nor Karen showed up at our house during demo or installation. We called more than a 100 times and they didn't respond. We literally have nobody to speak while BRZ were at my house. -They lied about everything: price, things included, timeline, showing up to supervise the work, etc....they just lied at every thing they said. At the end, the work that was supposed to take 2 days, ended being finished one week after, and still I didn't have a functional kitchen, until we decided to talk with lawyers and let them knew about a legal process. It was a total nightmare!!! Never ever hired them!
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Pikul P.
Date: 2021-02-08 17:38:20
Horrible experience I do not recommend at all. Poor communication and not reliable. They redid the granite on my entire kitchen. Their workers didn't put on the sealant coat after placing granite and I had to call them to remind them after we already started using it to do this. This left stains on granite countertops because it was sealed after the fact. Also, Hilson took my old granite and was supposed to store and sell it from me. This was $1000 of material. I tried for 6 months to contact him about it, but never ever heard back and that money and granite is lost. Repeated phone calls and texts, but never returned any messages.
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Lee L.
Date: 2020-12-08 18:18:00
No one should do service with them. Never showed up as they promised and not even got back. You have to consistently on them for them to do their job. Very very very bad quality and service. They are not professional at all. Stay away from them.
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John B.
Date: 2020-11-15 22:39:56
DO NOT BUY - Super shady company. Do not buy from these con artists. They lied to me, kept my money and didn't even deliver half of my marble. They miss-measured my marble and broke it while installing. I'm considering suing them but it's so much trouble, and they know this. That's why they get away with ripping people off. Karen works for the owner and it's her cell phone on their website... she actually blocked me instead of trying to fix what they did wrong. I literally have never experienced such unprofessionalism in my entire life. I thought she was nice at first, but she's the worst. Go somewhere else for your business, trust me... You'll be happy you did.
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Lauren W.
Date: 2020-09-25 07:07:17
Do Not Hire this company to do your project. They told me I was going to get the quartz on the show room, I mean outdoor show room, that quartz shouldn't even be on because it's susceptible to problems from the sunlight. They will say that they swap them out, but this is not true at all. They will lie to you and try to get your business as fast as they can. I made the mistake of changing my mind and believing their scare tactics of potential problems that could happen by going with someone else, and gave them an $1800 deposit before actually seeing the real sample. After waiting four days and hearing lots of excuses of why they don't have the sample, I finally went to their business and got the sample which was not at all the same color as the one on the showroom they promised. After many red flags like not doing a template and bringing their fabricator that was supposed to be from One of their many shops, (they don't have any shops they just subcontract) he was in and out in five minutes and said they don't need a template to make the countertops, and this is a three slab kitchen, so not a cookie cutter design. I then canceled the project because of these many red flags and the blatant fact that they promised me a specific countertop and tried to give me a cheap China alibaba version of the one I wanted. Before finding all these things out I did give them an $1800 deposit, which they still will not return, but not for lack of trying. I have heard everything from we're going to check with our accountant we're going to give it back to you today, they need to talk to the other person, they don't return deposits. I don't want this to happen to someone else so please do your due diligence and don't become a victim of this corrupt company.
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FAQ About BRZ Granite and Marble — Based on Independent Research
What materials can I order a countertop from BRZ Granite and Marble?
What types of spaces does BRZ Granite and Marble fabricate countertops for?
What shapes of kitchen countertops does BRZ Granite and Marble fabricate?
What countertop design styles does BRZ Granite and Marble most often implement in Round Rock, TX?
What is the service area of BRZ Granite and Marble?
What types of clients does BRZ Granite and Marble work with?
Does BRZ Granite and Marble have its own countertop fabrication facility?
Does BRZ Granite and Marble offer any discounts on countertop fabrication in Round Rock, TX?
What is the price category of BRZ Granite and Marble in Round Rock, TX?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from BRZ Granite and Marble?
What is the fabrication and installation timeline for a countertop at BRZ Granite and Marble?
How long does it take BRZ Granite and Marble to prepare a quote for countertop fabrication and installation?
Does BRZ Granite and Marble offer cutouts for sinks, cooktops, or other elements?
What guarantees does BRZ Granite and Marble provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on BRZ Granite and Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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15700 N Interstate Hwy 35, Austin, TX 78728