Box Construction, Inc.
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About Box Construction, Inc. - Ranked No. 5 Countertop Fabricator and Installer in Murrieta, CA (2026)
total score
Exact value: 33.738026 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Box Construction, Inc. ranked number 5 in the 2026 Countertops Contractors ranking for Murrieta, CA.
We included Box Construction, Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Box Construction, Inc.: Total Score & Key Ratings
The Total Score of 33.74 out of 100 achieved by Box Construction, Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Box Construction, Inc. has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.03 out of 5.
You can read detailed information and evaluations from our independent research of Box Construction, Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Box Construction, Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
For the November 2026 ranking update, we refreshed public review data and recalculated the scores. We retained the earlier Mystery Shopper findings; those checks were not repeated for this update. The ranking year is not the date of every observation on this page.
General information about Box Construction, Inc.
It is a reputable general contracting company that focuses on the design and professional manufacturing of residential kitchen countertops. First, the project manager will take your ideas and design a fantastic countertop right in front of your eyes using innovative technology. Then the team contractors will bring the countertop materials and begin the process. This guarantees that your countertop will be completed on time, within budget, and at the specified price. Although they are most recognized for the commitment and care provided to homeowners, they also take on minor commercial projects.Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 64
YELP
reviews: 15
reviews: 9
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Box Construction, Inc.
Identifies as veteran-owned
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
Appointment required
Free parking lot
Accepts Credit Cards
Women-owned
Veteran-owned
Checks
Credit cards
Debit cards
NFC mobile payments
Delivery
Kitchen remodeler
Bathroom remodeler
Construction company
Custom home builder
Interior designer
Remodeler
General contractor
Home builder
Reviews about Box Construction, Inc.
All (25)
Google (10)
Facebook (5)
Yelp (10)
Estela Polo-Jacobsson
Date: 2026-10-28 22:17:11
We had a wonderful experience working with Box in remodeling our three bathrooms and installing wood floors. The entire staff was very professional, exceptionally polite, and promptly addressed any questions or concerns we had.
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Erika Buell
Date: 2026-07-25 05:28:13
Working with Box was a great experience. The cost is high but it was worth it for the quality of the work and outstanding project organization from start to finish. Krystle is an amazing designer and helped me figure out a creative way to turn my standard looking kitchen into a kitchen design that I love, without ripping everything out and starting over. Adrian, the project manager, was onsite each day to personally oversee the project and make sure things were going smoothly, and help troubleshoot and solve issues that came up. Terry and Eric, who built the custom cabinets and installed wainscoting, did an absolutely perfect job and I am blown away by their talent. Box has assembled the A-team and I am looking forward to working with them again on future projects!
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Anne Rizzacasa
Date: 2026-07-22 23:04:59
We had an excellent experience with this company from start to finish. They pressure washed and repainted the entire exterior of our house, replaced all of the worn and damaged wood, and repaired our side garage door. The quality of the workmanship was outstanding, and our home looks better than it has in years. The crew was professional, punctual, and respectful of our property. They communicated clearly throughout the project, paid attention to the details, and made sure everything was completed to a high standard. It’s obvious they take pride in their work. If you’re looking for a reliable construction company that delivers quality results and excellent customer service, I would highly recommend them. We couldn’t be happier with how everything turned out!
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Erika Cummings
Date: 2024-12-04 22:00:26
Box was amazing to work with and really acted like a huge advocate when it came to dealing with insurance. This was really huge for us given we went through at least 5 other quotes and most didn't want to do the job in a way we felt was thorough and long-lasting (we had water damage). Steve and his team made it possible to get a repair we were confident it would be done the right way. Our bathroom remodel turned out beautiful and we couldn't be happier. Box has a wonderful design team that is so pleasant to work with and their project managers were always communicative and courteous. They got the job way faster than we ever expected, and we would greatly recommend Box to all our neighbors and friends.
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José Menjares
Date: 2024-12-04 02:03:04
5 Stars! I couldn’t be happier with the incredible work done by Box Construction. From start to finish, their professionalism, attention to detail, and craftsmanship exceeded all expectations. We had 2 water leaks that damaged our upstairs bathroom, sub floor, and leaked into our kitchen. They handled our insurance claim and made the whole process extremely easy ensuring we got the max coverage possible. They replaced our floor and remodeled our bathrooms, bringing a much needed face lift to our outdated kitchen flooring and bathrooms. Steve, has put together an amazing team! They were always punctual, kept the workspace clean, and communicated every step of the process clearly. Adrian, the project manager, ensured questions or adjustments were handled promptly and with care. Their dedication to quality and customer satisfaction is unmatched. Rob, the onsite manager, was extremely nice and professional! If you’re looking for a reliable and talented remodeling company, Box Construction is the one to choose. I would recommend them without hesitation to anyone looking to make their home dreams a reality!
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rajeswari ramanan
Date: 2024-12-03 20:45:17
Box does a thorough job and is very customer friendly. There are instances i know i have them behind my back. Which is important for all customers
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Travis Bauer
Date: 2024-12-03 06:35:27
Stephen and his crew took on a sizable project upon us purchasing a house. The work done to meet our vision was more than we could have asked for! All the custom features we requested to be built looked as if they were originally created with the existing structure. Their work is immaculate!! Thank you for all that you do!! I would recommend Box Construction 100%
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Katie Kearney
Date: 2024-09-26 21:14:01
Love our new bathroom! Converted our old, dated bath into a beautiful space! Tyler, their tile guy, is an artist!! Our shower turned out so beautifully and he had such attention to detail! Plus, Jennifer, their decorator had a vision that truly came to life. We love everything she picked out. Everyone who worked in our home was a joy to work with and did an excellent job!
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Isaac Garibay
Date: 2024-08-11 01:11:51
We had been thinking about remodeling our shower/tub for a long time. We live in a track home that we love, but they put in a prefabricated shower/tub combo in the master that was not even practical. I called it an "RV shower" because I was constantly bumping my arms against walls, glass, racks, etc. And the sound of a simple shower would wake up our daughter on the other side of the wall. We read plenty of contractor reviews and equally as many nightmare stories on social media in our area. Picking a contractor was overwhelming... until Box Construction. Steve and Melissa Box had a kid in the same class as our daughter so we got to talking at a school event and I learned what they did for a living. My first thought was: "If something goes wrong, I know where to find them!" ... but NEVER needed that. I felt like I was on a TV show from the first visit. They had a team of professionals that handled things with enthusiasm, professionalism and integrity. Heather was our designer that nailed our vision based on some Pinterest finds. Jennifer helped us pick the materials, fixtures, paint, etc. that would make our vision come to life. Steve and Michael really kept things within budget knowing that functionality was our priority. And Chris was our go-to guy day-to-day because he was on-site so much handling things himself or making sure things were moving and keeping us up-to-date. I'd say Chris was most accommodating partly because of his role and partly because he made our satisfaction a priority. Communication was never lacking and everyone we encountered maintained the brand of the company to the highest level. If we have another project, we're going back to them, so I hope they're around for a long time. Thank you, Steve, Melissa and the Team! We were blown away with the results.
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Melissa P
Date: 2024-05-15 20:42:51
This review is long overdue! Steve and his team at Box Construction did an amazing job on our home. We had a water leak and our kitchen needed to have everything replaced. Steve was responsive, polite and even spoke directly with our home owners insurance adjuster to make the process easier in my husband and I. The insurance adjuster even complimented on how polite and professional Steve was which apparently is rare in a contractor. My husband and I are very satisfied with the work done! Our new kitchen is beautiful. We can’t thank Steve and his team at Box Construction enough!
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Jason Estrada
For years my wife and I wanted to remodel our master bathroom. Using our visions, designs and budget Box Construction made it happen. We are loving our new bathroom!
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Mike Hughes
I have worked with Box Construction on several projects. I also know the owner Steve and his family personally. I can honestly say he runs his business and projects just like his home life. Honorable is the one word that comes to mind. I would say I’d like to emulate Steve and Box Construction. Thank you for all you do and Semper Fi!
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Michael Janczyk
Box construction completed our concrete in record time and a job well done!!! Steve is awesome!
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Lee Pavoni
Super happy with Steve and crew on our new patio cover. This company is honest and pricing was very reasonable!
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Kevin Jon Sax
I had a plumbing nightmare involving our pool filtration unit. They were at my house within a half hour of my first phone call, and finished the work the next morning on a weekend. I was treated well, very polite, and the workmanship is solid. Price was better than competing quotes. Pleased!
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Lillian K.
Date: 2026-07-06 19:20:57
Everything was seamless! Box Construction created a fabulous accent wall with fireplace and TV mounted over a mantle. ..on the blank nondescript wall in our Family Room. ...it was a blank eyesore. Box Construction is a highly professional and competent outfit . Workers are on time. Clean up every day. Everyone is competent. Adrian oversaw our small project. Small project - BIG improvement! Adrian touched based with us , appeared on site ..kept us updated. They kept on schedule. Designer Krystal was amazing in assisting with design, color and choices. We enjoy our improvement EVERY single day. The design fits our house perfectly and that is important. Best Company we have ever worked with ..and that spans 3 states, 7 houses and 50 years of being homeowners. Steve Box & Company are Top Notch.
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Patrick H.
Date: 2026-04-18 18:24:37
Steve was very helpful with ideas on designing our new shower enclosure. As soon as things settle down we will have him do the project. Thank you steve
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Karren S.
Date: 2024-08-30 19:41:28
Excellent communication and follow up, professional team, and excellent quality of workmanship.
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A A.
Date: 2024-01-08 04:42:55
Great company. Very professional and courteous. They renovated our house inside and out. They had to work around a family of 5 (and a dog) since we were still living in the house while they worked. Every day they would make sure to clean up after themselves and made sure that everything was safe for our children to move around. I would definitely recommend Box Construction to anyone looking to renovate their home.
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Maria Teresa L.
Date: 2023-06-27 17:59:14
Look no further! Box Construction is the ONLY team you need to fulfill your dream house! We recently had renovation done in our house due to flood,my daughter searched long & far who would listen & collaborate. She chose Box after researching & reading the reviews! From the owner, Mr Stephen Box to the Project Managers, Donovan & Eddie, crew who put it all together our ideas to a reality was greatly appreciated! They all put their 's, professionalism, dedication, expertise & most of all their time from start-finish! We're in great awe after the project was finished! It exceeded our expectations! Thank you
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Haselow J.
Date: 2023-06-10 21:08:26
Box construction has been in my corner since day one while we dealt with insurance for flooding. Max, operations manager was always there each time I needed him. Their communication was like nothing I've ever experienced and I always knew I was in good hands with this company. Any issues were quickly rectified and the level of service is what every business should aspire to offer their customers. My kitchen is beautiful and I am beyond happy with the outcome. Box for the win!!!!
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Karen R.
Date: 2023-05-04 23:53:47
I had the best experience with Box Construction. They always kept me updated on where we were in process and next steps. No guessing or questioning needed from me. They were fast and the best part... they didn't leave a mess and kept my house clean throughout construction! I would recommend them in a heartbeat!!
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Jeff B.
Date: 2023-04-14 22:30:31
Very responsive and caring contractor. Handled our million questions with grace and helped immensely with the design process. Any little thing that didn't go right was immediately rectified and finished ahead of time. Can't say enough great things!
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Jesy O.
Date: 2023-02-07 20:09:26
Just like our bathroom, this team looks to be top-notch--at first glance. Just because they can make it look nice does not make it reliable, durable or safe. It's only after the final payment is made that you will come to find out that's not the case. Our remodel took 4 months. It was my only hope that they would come and go as they please to take their time--that this job would be done correctly the first time. Upon "completion" the project manager Jose and owner Steve were satisfied with a level of work that was subpar, to say the least. In my opinion, having basic waterproofing is priority number one. While we experienced timely responses and they showed face to fix issues of neglect, they truly did not fix anything when given 2 or 3 opportunities to come back and make it right they simply covered it up, while we all knew there was water exposure for 3 months in the windowsill--And 5 months in the pan and bench. Water coming from the speakers " we caulked it again, should be good" my response: "What about pulling the speaker and checking what's going on?" Erick from Box wasn't concerned with it at all until 2 weeks later when there was water pouring from our speaker again!! This time they agreed to pull the speaker (at my request) to find LAYERS OF SOAKED INSULATION, rotting plywood, and sponge drywall!! There have been so many failures. Failures on basic, common sense things. They beg to have another chance but any time we've given them chances they do a quick bandage and hope to not hear about it again- neglecting to fix to root of any issue which only made matters worse! I mean if you KNOW there's water coming from an area, would you want it sealed in or investigate- how? It's newly installed-- where? Isn't it waterproof--why? We hired licensed contractors. Now that we've had 7 contractors come out to take a look and fix they've inspected layers on layers of faults due to poor craftsmanship and installation. It is not an issue of poor materials but the quality of care put into the project. This company has made a nightmare of this situation for our family, putting our health and wellness at risk!! They now expect us to live through the hassle of a remodel again forcing us to file a claim with insurance and giving no consideration to the costs, risk of safety, or we are incurring a second time!! While we can give grace for mistakes, failure to actually fix it with integrity and competence has not saved any one time, money, or grief!! Let our experience save you from choosing a company that only looks out for themselves! By
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Selena B.
Date: 2021-02-23 22:23:14
I don't like giving bad reviews because I felt like I had I great experience with Box Construction when they remodeled my kitchen after a slab leak a year ago. I thought Steve was professional & he came through and got my kitchen done in about 4 week which was awesome. But less then a year after our remodel we realized that the quality of the material/cabinets he chose for our home are crappy! and the scratch resistant vinyl flooring we were told we were getting definitely is not scratch resistant! We were highly disappointed when my husband contacted Steve to asked him if he had a warranty on his work because we were having problems with the cabinets and he told him that he does not offer a warranty. So if your looking for a contractor that offers a warranty you might want to go with someone else! and Steve never called my husband back like he said we would after that conversation. After our remodel was done we realized that Box Construction didn't leave us the extra vinyl flooring that wasn't used. It was our it was paid for! I would NOT use Box Construction again & I wouldn't recommend them. Bottom line if you want a contractor with a extended warranty& quality material chose someone else.
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FAQ About Box Construction, Inc. — Based on Independent Research
What materials can I order a countertop from Box Construction, Inc.?
What types of spaces does Box Construction, Inc. fabricate countertops for?
What shapes of kitchen countertops does Box Construction, Inc. fabricate?
What countertop design styles does Box Construction, Inc. most often implement in Murrieta, CA?
What is the service area of Box Construction, Inc.?
What types of clients does Box Construction, Inc. work with?
Does Box Construction, Inc. have its own countertop fabrication facility?
Does Box Construction, Inc. offer any discounts on countertop fabrication in Murrieta, CA?
What is the price category of Box Construction, Inc. in Murrieta, CA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Box Construction, Inc.?
What is the fabrication and installation timeline for a countertop at Box Construction, Inc.?
How long does it take Box Construction, Inc. to prepare a quote for countertop fabrication and installation?
Does Box Construction, Inc. offer cutouts for sinks, cooktops, or other elements?
What guarantees does Box Construction, Inc. provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Box Construction, Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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30906 Wealth Street, Murrieta, CA 92563