Boston Stone Works

We rate the staff friendliness of Boston Stone Works as Poor. Based on our mystery shopper research, the staff at Boston Stone Works showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Boston Stone Works’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Boston Stone Works directly to better understand their approach to customer service.

We rate the staff expertise of Boston Stone Works as Excellent. The staff member from Boston Stone Works who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Boston Stone Works may vary. We recommend contacting the company directly for more comprehensive information.

Boston Stone Works is an established company, operating since 2014. According to our research, Boston Stone Works has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Boston Stone Works directly to confirm the accuracy of the details.

We note that Boston Stone Works has a dedicated office. Our research revealed that Boston Stone Works operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Boston Stone Works directly to confirm the latest details.

We note that Boston Stone Works has its own production facility. Our research revealed that Boston Stone Works operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Boston Stone Works directly to confirm the accuracy of this data.

Boston Stone Works does not offer discounts for veterans. Based on our mystery shopper research, we found that Boston Stone Works does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Boston Stone Works directly for confirmation.

We rate the production time of Boston Stone Works as Fast. According to our research, Boston Stone Works quoted a project completion time of 13 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Boston Stone Works during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Boston Stone Works.

We rate the deposit level of Boston Stone Works as Standard. Boston Stone Works requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Boston Stone Works may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Boston Stone Works.

We rate the quote preparation speed of Boston Stone Works as Average. According to our mystery shopper evaluation, Boston Stone Works provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Boston Stone Works.

We rate the price level of Boston Stone Works as Below Average. Based on our mystery shopper research, Boston Stone Works provided a quote of $92.99 per square foot for Calacatta Idilio quartz and $82.41 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $7755 for Calacatta Idilio quartz and $6873 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Boston Stone Works.