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New Bedford, MA City Rating: We have identified this city as the primary city for this contractor.

Black Diamond Stone, LLC

since 2003

Examples of works performed by Black Diamond Stone, LLC

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About Black Diamond Stone, LLC — Ranked №1 Countertop Fabricator and Installer in New Bedford, MA

73.97

total score

The main rating value calculated from more than 30 indicators.
Exact value: 73.974412 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Black Diamond Stone, LLC, founded in 2003, ranked number 1 in New Bedford, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Black Diamond Stone, LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Black Diamond Stone, LLC: Total Score & Key Ratings

The Total Score of 73.97 out of 100 achieved by Black Diamond Stone, LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Black Diamond Stone, LLC has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.92 out of 5.

You can read detailed information and evaluations from our independent research of Black Diamond Stone, LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Black Diamond Stone, LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Black Diamond Stone, LLC

Black Diamond Stone, LLC provides clients with kitchen or bathroom countertops from marble, granite and quartz. This company is the best variant for you if you look for countertop installation services near your address. There are only skilled installers and qualified managers. They are responsible for exact measures of your future countertop and also for accurate installation. The company cooperates with designers and architects. And it is famous for its responsible approach to customers’ desires. Attention to detail and a friendly approach are its main goals. The company uses the latest technologies.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.921092 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.9

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

3.7

Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Black Diamond Stone, LLC

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Service guarantee

Checks

Debit cards

Credit cards

In store shopping

General Contractors

Fireplace Services

Countertop Installation

Countertop store

Reviews about Black Diamond Stone, LLC

All (12)

Google (12)

Source: icon-google Google
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Gregor Mittersinker

Date: 2024-03-25 14:09:44

Black Diamond Stone Fabricators has earned a reputation for exceptional craftsmanship and unparalleled customer service. From the initial consultation through to the final installation, the team at Black Diamond demonstrates a commitment to excellence and attention to detail that truly sets them apart in the industry. What makes Black Diamond Stone Fabricators stand out is their vast selection of high-quality materials, including granite, marble, quartz, and more, ensuring that every client finds the perfect match for their project. The skilled craftsmen at Black Diamond take pride in their work, employing both traditional techniques and cutting-edge technology to achieve flawless results. Clients rave about the professionalism and friendliness of the staff, highlighting the company's dedication to providing a personalized experience for each customer. The team is knowledgeable, offering valuable advice and guidance throughout the decision-making process, making even complex projects seem effortless. Moreover, Black Diamond Stone Fabricators are praised for their punctuality and efficiency. Projects are completed within the promised time frame, and the work area is left clean and tidy, minimizing disruption and inconvenience. In summary, Black Diamond Stone Fabricators is highly recommended for anyone seeking top-quality stone fabrication services. Their exceptional products, meticulous craftsmanship, and outstanding customer service ensure a satisfying and rewarding experience from start to finish.

Source: icon-google Google
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Eric Hess

Date: 2024-06-09 09:59:48

"Perfect from start to finish. Responsive. Creative. Accommodating. Timely. Friendly. Efficient. Easy. I could go on. Such an experience should be exciting and the team knows that and let us enjoy it. The result is stunning! They even created a beautiful cutting board from the remnants; a very nice and charming surprise. Thank you, Geneci, Erika and Elias. All businesses should take note!"

Source: icon-google Google
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Jeff Brooks

Date: 2024-05-07 16:56:48

Geneci & Blackstone are the best you'll find. Great prices, very responsive and always willing to work with you if you have something a little out of the ordinary. I use them for all my projects!

Source: icon-google Google
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Felipe Hamame

Date: 2024-11-02 14:31:27

We had the pleasure of working with Black Diamond Stone LLC this past summer. We have a standard 10x10 kitchen we wanted to upgrade from basic black gray granite to white quartz. We also had a kitchenette we were adding to the basement that we wanted to match. I shopped around to lots of places and Black Diamond had the best price and service around. If you know what you want and don’t want to pay extra for a fancy showroom then Black Diamond is your go to. They have in stock counters and work with a larger supplier that you can go to for more styles. The install went great, we asked for some touch ups on a seal after everything set and they came back and made it look amazing. We are so happy with how our kitchen and kitchenette looks, it’s like a brand new house now. It’s the kitchen we always wanted! We highly recommend!

Source: icon-google Google
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Derek Grinkin

Date: 2024-03-24 22:52:24

I have been working with Genisie and black diamond stone for 5 years now! Flat out they get the job done and with a great attitude.. always there when they say they will be and go above and beyond on every installation. From the template process to the finish work they are easy to work with, have great communication and are always punctual. Can’t say enough great things about these guys!

Source: icon-google Google
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Bob Manny (Bob Manny CFO)

Date: 2024-07-23 12:25:12

We worked directly with Black Diamond Stone for kitchen and bath countertops. They were extremely helpful and pleasant to work with throughout the entire process, from sample selection to final install. Highly Recommend!

Source: icon-google Google
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valerie Griffiths

Date: 2024-07-30 17:24:22

Black Diamond did an amazing job with our island counter top. It is beautiful the cost was fair and the installation was seamless. Would highly recommend them. This has been the third time we have used them. Thank you for an exceptional job!

Source: icon-google Google
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Birgit Leitner

Date: 2024-02-16 20:47:35

Black Diamond Stone did absolutely amazing work!! They were on time, and their craftmanship is outstanding, very experienced and detail oriented professionals. Highly recommended!

Source: icon-google Google
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Eileen Mills

Date: 2024-05-15 18:12:41

Black Diamond was Great. Erika and Geneci are very professional. I picked a counter top and they measured my kitchen right away and it was installed right when the said it would be. I think it was about 3 weeks. The installation of kitchen counter top when off without a hitch. It beautiful. Highly recommend. ( I haven’t finished kitchen yet….wish Black Diamond did it all!) Eileen

Source: icon-google Google
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Jason Sardinha

Date: 2024-02-23 15:22:08

Exceptional!! From design, resources, customer service, and install, the Black Diamond team and our experience was top notch. They were extremely helpful with design and very informative on different options. They didn’t push us in any way shape or form and were extremely patient as my wife and I were somewhat indecisive. We got to work one on one with the owners and the install crew were very professional. I HIGHLY recommend them.

Source: icon-google Google
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Lisa Boron

Date: 2024-06-28 12:53:00

I’m an Interior Designer and use Black Diamond Stone for all of my jobs. Genice is the best in this business! Every template is done perfectly, which results in a perfect installation! Genice is reliable, conscientious, extremely skilled, and always there when I call him. He delivers a beautiful end product, always on time at a reasonable and fair cost. There is no one I trust my jobs to other than Genice and Black Diamond Stone. Thank You, Genice and Erica. I appreciate you! Lisa Boron

Source: icon-google Google
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LORRAINE DURAND

Date: 2024-10-28 13:28:23

Excellent customer service and quality. The custom job was 5 star! Smooth edges and seams! Even the waterfall is beautifully done! And done quickly!

FAQ About Black Diamond Stone, LLC — Based on Independent Research

What materials can I order a countertop from Black Diamond Stone, LLC?

What types of spaces does Black Diamond Stone, LLC fabricate countertops for?

What shapes of kitchen countertops does Black Diamond Stone, LLC fabricate?

What countertop design styles does Black Diamond Stone, LLC most often implement in New Bedford, MA?

What is the service area of Black Diamond Stone, LLC?

What types of clients does Black Diamond Stone, LLC work with?

Does Black Diamond Stone, LLC have its own countertop fabrication facility?

Does Black Diamond Stone, LLC offer any discounts on countertop fabrication in New Bedford, MA?

What is the price category of Black Diamond Stone, LLC in New Bedford, MA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Black Diamond Stone, LLC?

What is the fabrication and installation timeline for a countertop at Black Diamond Stone, LLC?

How long does it take Black Diamond Stone, LLC to prepare a quote for countertop fabrication and installation?

Does Black Diamond Stone, LLC offer cutouts for sinks, cooktops, or other elements?

What guarantees does Black Diamond Stone, LLC provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Black Diamond Stone, LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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