Austin's Custom Tops

We rate the staff friendliness of Austin's Custom Tops as Very Good. During our research, the staff at Austin's Custom Tops demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Austin's Custom Tops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Austin's Custom Tops directly to better understand their approach to customer service.

We rate the staff expertise of Austin's Custom Tops as Excellent. The staff member from Austin's Custom Tops who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Austin's Custom Tops may vary. We recommend contacting the company directly for more comprehensive information.

Austin's Custom Tops is an established company, operating since 2009. According to our research, Austin's Custom Tops has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Austin's Custom Tops directly to confirm the accuracy of the details.

We note that Austin's Custom Tops has a dedicated office. Our research revealed that Austin's Custom Tops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Austin's Custom Tops directly to confirm the latest details.

We note that Austin's Custom Tops has its own production facility. Our research revealed that Austin's Custom Tops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Austin's Custom Tops directly to confirm the accuracy of this data.

Austin's Custom Tops offers discounts for veterans. Our research revealed that Austin's Custom Tops provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Austin's Custom Tops directly to confirm the accuracy of this data.

We rate the production time of Austin's Custom Tops as Fast. According to our research, Austin's Custom Tops quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Austin's Custom Tops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Austin's Custom Tops.

We rate the deposit level of Austin's Custom Tops as High. Our research found that Austin's Custom Tops requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Austin's Custom Tops. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Austin's Custom Tops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Austin's Custom Tops.

We did not receive quote preparation data from Austin's Custom Tops. Unfortunately, Austin's Custom Tops did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Austin's Custom Tops remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Austin's Custom Tops directly to clarify timelines and conditions.

We did not receive pricing information from Austin's Custom Tops. Unfortunately, Austin's Custom Tops did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Austin's Custom Tops, which is recognized in our rankings for other parameters. We recommend reaching out to Austin's Custom Tops directly to obtain pricing details and further information.