About Atlantic Stone — Ranked №3 Countertop Fabricator and Installer in Johns Island, SC
65.35
total score
The main rating value calculated from more than 30 indicators.
Exact value: 65.346075 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Atlantic Stone, founded in 2004, ranked number 3 in Johns Island, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Atlantic Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Atlantic Stone: Total Score & Key Ratings
The Total Score of 65.35 out of 100 achieved by Atlantic Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Atlantic Stone has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.26 out of 5.
You can read detailed information and evaluations from our independent research of Atlantic Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Atlantic Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Atlantic Stone
Locally owned countertop fabrication and installation company in Charleston SC. Atlantic Stone specializes in stone for counter tops and other applications, as well a giant array of beautiful tiles. Atlantic Stone offers marble, granite, travertine, onyx, limestone, quartz, Silestone, hanstone, Caesarstone and Zodiaq. The company serves both residential and commercial clients. Showroom available by appointment only
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.3
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 7
Google
4.8
reviews: 6
YELP
1
reviews: 1
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.262763 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Atlantic Stone as Very Good.
During our research, the staff at Atlantic Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Atlantic Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Atlantic Stone directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of Atlantic Stone as Very Good.
The staff member from Atlantic Stone who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Atlantic Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.8
Experienced
Company Age
Atlantic Stone is an experienced company, operating since 2004.
Our research revealed that Atlantic Stone began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Atlantic Stone directly.
Own Office
5
Has Office
Own Office
We note that Atlantic Stone has a dedicated office.
Our research revealed that Atlantic Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Atlantic Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Atlantic Stone has its own production facility.
Our research revealed that Atlantic Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Atlantic Stone directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Atlantic Stone offers discounts for veterans.
Our research revealed that Atlantic Stone provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Atlantic Stone directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Atlantic Stone as Fast.
According to our research, Atlantic Stone quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Atlantic Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Atlantic Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Atlantic Stone as Standard.
Atlantic Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Atlantic Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Atlantic Stone.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Atlantic Stone as Very Fast.
Our mystery shopper research revealed that Atlantic Stone prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Atlantic Stone is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Atlantic Stone.
Affordability
4.1
Below Average
Affordability
We rate the price level of Atlantic Stone as Below Average.
Based on our mystery shopper research, Atlantic Stone provided a quote of $95.92 per square foot for Calacatta Idilio quartz and $83.93 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $8000 for Calacatta Idilio quartz and $7000 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Atlantic Stone.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Atlantic Stone
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Building restoration service
Contractor
Countertop store
Marble contractor
Stone supplier
Tile contractor
Tile store
Reviews about Atlantic Stone
All (5)
Google (4)
Yelp (1)
Source:Google
Sue Bonam
Date: 2015-02-10 00:57:43
We had our new granite countertops and island top installed a few days ago and we absolutely love them! Chuck was very professional and helpful. He helped us choose stones that complemented each other beautifully. The fabricators who installed the stone did a great job, so nice, perfect fit. Thank you so much for your hard work.
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Source:Google
Marie Lowery
Date: 2020-04-24 01:03:30
I highly recommend Joe and Atlantic Stone. Joe and Manuel provided excellent customer service and did a fantastic job with installation.
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Source:Google
Karen Dwyer
Date: 2024-04-13 23:08:42
I give these guys an A+ for quality and a C- for delivery time. The product is beautiful and I loved the way they matched the backsplash pattern to the countertop pattern. It took 8 days for my bathroom to be gutted, the plumbing switched from one wall to another, a knee wall constructed, tile installed in the shower and on the floor, and the vanity installed. It took Atlantic Stone 10 days to cut and install a 60" vanity top. Maybe they should consider a streamlined process for smaller jobs...
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Source:Google
Eric IVsI
Date: 2019-01-09 15:22:10
We are looking to move down south and spoke to Joe Sykes about stone work in various rooms. We haven't even bought a house yet but Joe was patient and educated me on what is best for our needs. I will definately contact him when I'm ready to shop.
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Source:Yelp
Kris R.
Date: 2016-06-08 23:40:09
This company installed two different types of mismatched tile in our foyer and they refuse to fix the mistake. Atlantic Stone twice installed incorrect tile. The first time they came out the laborer installed the tile in an incorrect pattern. The second time they came out they installed two completely different mismatched tiles together and advised us the drastic difference in color and texture of certain tiles was because the tile was "wet." The tile was not wet, it was a completely different type from what we ordered. They admitted what they did wrong and agreed to redo it again. The third time they came out they installed the tile in the correct pattern, but again installed a handful of completely different and non-matching tiles. We now have a foyer with 20 % correct tile, and 80% non-matching tile. The first two mistakes the company agreed to fix. But now we are stuck with a foyer with two different types of mismatched tile. The last time they came out they must have taken the tile we had rejected that they left stacked in our foyer and some pieces of the newer order of tile and installed them all together. We sent the company pictures and told them about the problem. The VP of the company Chuck Gainey told us the reason the stone tile looks so different is because of natural variations, even though we clearly have mismatched tile on our floor. My wife and I have exchanged numerous emails back and forth with the company's VP Chuck Gainey and Atlantic Stone has refused to correct their latest mistake and they refuse to take any money off our bill.
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Source:
FAQ About Atlantic Stone — Based on Independent Research
What materials can I order a countertop from Atlantic Stone?
During our independent research, we found that Atlantic Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Atlantic Stone’s clients in Johns Island, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Atlantic Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Atlantic Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Atlantic Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Atlantic Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Atlantic Stone most often implement in Johns Island, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Atlantic Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Atlantic Stone?
The company’s office is located at 2770 Maybank Hwy # F, Johns Island, SC 29455, but its work is not limited to just the city of Johns Island, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Atlantic Stone work with?
Like many participants in our rating, Atlantic Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Atlantic Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Atlantic Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Atlantic Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Atlantic Stone offer any discounts on countertop fabrication in Johns Island, SC?
Yes, based on the results of our research, Atlantic Stone offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Atlantic Stone in Johns Island, SC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Atlantic Stone. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Atlantic Stone?
Yes, according to our research, Atlantic Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Atlantic Stone?
According to the results of our independent research, Atlantic Stone in Johns Island, SC offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Atlantic Stone to prepare a quote for countertop fabrication and installation?
According to our research, Atlantic Stone in Johns Island, SC prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Atlantic Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Atlantic Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Atlantic Stone provide for its work?
According to our information and industry practice, Atlantic Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Atlantic Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Atlantic Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Atlantic Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Atlantic Stone know that you found them through the National Ranking Countertops Contractors!