About Artistic Granite & Marble — Ranked №5 Countertop Fabricator and Installer in Lexington, KY
66.32
total score
The main rating value calculated from more than 30 indicators.
Exact value: 66.318462 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Artistic Granite & Marble, founded in 2000, ranked number 5 in Lexington, KY in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Artistic Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Artistic Granite & Marble: Total Score & Key Ratings
The Total Score of 66.32 out of 100 achieved by Artistic Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Artistic Granite & Marble has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.61 out of 5.
You can read detailed information and evaluations from our independent research of Artistic Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Artistic Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Artistic Granite & Marble
For 20 years, the company has served the needs of homeowners and construction companies in Nicholasville and central Kentucky. Artistic Granite & Marble is family owned and has staff with many years of experience in working with stone. In the spacious showroom, customers can view a wide selection of natural and engineered stone slabs of many colors and textures to fit any interior. Each one can be transformed into a beautiful and durable tabletop for a kitchen, bathroom or other space. The company also offers a countertop installation service and guarantees fast, clean and tidy installation work.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 34
Google
4.8
reviews: 27
YELP
5
reviews: 2
Facebook
5
reviews: 5
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.606349 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Artistic Granite & Marble as Very Good.
During our research, the staff at Artistic Granite & Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Artistic Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Artistic Granite & Marble directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Artistic Granite & Marble as Good.
The staff member from Artistic Granite & Marble who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Artistic Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.3
Experienced
Company Age
Artistic Granite & Marble is an experienced company, operating since 2000.
Our research revealed that Artistic Granite & Marble began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Artistic Granite & Marble directly.
Own Office
5
Has Office
Own Office
We note that Artistic Granite & Marble has a dedicated office.
Our research revealed that Artistic Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Artistic Granite & Marble directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Artistic Granite & Marble has its own production facility.
Our research revealed that Artistic Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Artistic Granite & Marble directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Artistic Granite & Marble offers discounts for veterans.
Our research revealed that Artistic Granite & Marble provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Artistic Granite & Marble directly to confirm the accuracy of this data.
Production time
3
Standard
Production time
We rate the production time of Artistic Granite & Marble as Standard.
During our research, Artistic Granite & Marble quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Artistic Granite & Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Artistic Granite & Marble.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Artistic Granite & Marble as Standard.
Artistic Granite & Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Artistic Granite & Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Artistic Granite & Marble.
Quote Time
1.2
Very Slow
Quote Time
We rate the quote preparation speed of Artistic Granite & Marble as Very Slow.
Our research revealed that Artistic Granite & Marble provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Artistic Granite & Marble in advance to avoid misunderstandings.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Artistic Granite & Marble.
Affordability
4.5
Low
Affordability
We rate the price level of Artistic Granite & Marble as Low.
Our mystery shopper research revealed that Artistic Granite & Marble offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $99.44 per square foot, while for Carrara Morro quartz, the price was $78.8. These prices fall into the Low category, making Artistic Granite & Marble an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $8293 for Calacatta Idilio quartz and $6572 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Artistic Granite & Marble.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Artistic Granite & Marble
Small business
Delivery
Onsite services
Wheelchair accessible parking lot
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
Accepts Credit Cards
Open to All
In store shopping
Countertop store
Reviews about Artistic Granite & Marble
All (15)
Google (9)
Facebook (4)
Yelp (2)
Source:Google
Ben Allen
Date: 2023-12-08 01:16:22
Chris, Ron and family are great to work with. They have installed countertops on multiple projects for myself and clients. From selections in the showroom to the install crew they have always been knowledgeable and helpful and left the job completed and clean.
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Source:Google
Roxanne Brown
Date: 2020-01-25 16:03:51
We could not be happier choosing Artistic Granite and Marble for our new house! From the first visit I knew I picked the right place. No hounding phone calls, no pressure, unlike others that we visited. At Artistic, Carrie took her time, gave honest opinions, and was highly knowledgeable of everything they had to offer! Attention to detail was top priority for Chris, who also let me have sneak peeks of how he recommended the cuts and layout. Our installation process was easy, CLEAN, and fast. From start to finish, this place has the whole package. I highly recommended this professional business! They are wonderful!
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Source:Google
steve Estus
Date: 2019-10-24 14:55:11
Chris Brown was friendly and informative about options and feasibility on cutting our current granite countertop to fit in a new kitchen sink. The two fellows that did the job were courteous, measured twice and cut once, careful with the work. Their fan/duct setup blew the dust out through a window, and they cleaned up the area well. Sink looks perfect. Overall, great job and I would hire them again.
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Source:Google
Rachel
Date: 2023-03-12 05:39:05
I had a great experience with Artistic Granite & Marble. They listened to my wants and needs and helped me pick out the perfect granite countertops. From start to finish, the entire project was stress free and I will definitely use them for future projects.
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Source:Google
Bryan Fields
Date: 2022-12-15 16:31:42
I went in asking about an extremely small project. Their showroom was beautiful and the person I worked with (I believe her name was Carrie) was very friendly and helpful. Even though I was just looking for something small, they were still very accommodating. I didn't end up getting anything this time, but will definitely consider them for future projects!
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Source:Google
Bret Melrose
Date: 2023-08-08 13:36:30
Chris and his team absolutely did the most fantastic work for me at my new home. The counter tops are amazing but more than that the fireplace wall is out of this world. The quality of the material and the craftsmanship are second to none!! I would only use them!!!! They took care of me 20 years ago at another home and was so impressed that I knew they were the only ones to do my forever home here in Lexington. Congratulations Chris and keep making folks dreams come true!
Bret Melrose
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Source:Google
SHunt
Date: 2023-09-27 21:44:55
Helped me find the perfect countertop. Customer service was over the top and install was very quick. I highly recommend them!!
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Source:Google
K Libbe
Date: 2024-06-30 15:51:37
Artistic Granite & Marble was referred to me by Kitchen Concepts, also an exceptional business to work with if you need cabinetry. They are unquestionably worth what you pay. My cabin is outside of the Lexington area. Additionally, I had some custom details that required both planning and precision. I found everyone I worked with at Artistic to be knowledgeable, intelligent, engaged, enthusiastic about my project, and extremely competent. They invest in technology and believe in customer service. I love what they did and cannot recommend them highly enough!
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Source:Google
Tammy Stahl
Date: 2020-12-03 01:51:13
Awesome company, excellent customer service, and an amazing group to work with! Chris and Ron’s customer-oriented service was evident along every step of the way from selecting our preferred countertop, fabricating the slab, and final installation. Similarly the installers led by Jeff, and assisted by Wally, Jesse, and Chase were awesome. Despite several encountered challenges, Chris, Ron, Jeff, and the crew did not give up until everything was perfect and we were completely satisfied. Would definitely recommend them for your countertop needs!
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Source:Facebook
Roxanne Brown
recommends
We could not be happier choosing Artistic Granite and Marble for our new house! From the first visit I knew I picked the right place. No hounding phone calls, no pressure, unlike others that we visited. At Artistic, Carrie took her time, gave honest opinions, and was highly knowledgeable of everything they had to offer! Attention to detail was top priority for Chris, who also let me have sneak peeks of how he recommended the cuts and layout. Our installation process was easy, CLEAN, and fast. From start to finish, this place has the whole package. I highly recommended this professional business! They are wonderful!
Read more
Source:Facebook
Lauren Hinkel Lewis
recommends
Absolutely flawless installation this week. I LOVE my countertops! We have a rather large island with two slabs, mitered edge and a waterfall. Not the simplest piece and it was executed and installed flawlessly. Would recommend this company to anyone and everyone. Chris and Ron were great to work with!!!
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Source:Facebook
Tom Stella
recommends
I am the owner of Stella Construction, Inc. In Lexington. Ron and his crews are exceptional throughout the entire process. Very courteous and attention to detail. I will continue using them for all my projects. Thanks to all!
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Source:Facebook
Brook Steede
recommends
We are so happy with our quartz countertops in our kitchen and bathroom. They were so patient and FAST! Thank you!
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Source:Yelp
Kristina T.
Date: 2020-02-05 02:13:54
Carrie, Ron & Chris from Artisitic Granite & Marble were so extremely easy to work with--they worked fast & created the perfect countertop for our kitchen! I was so happy we found exactly what we were looking for and for a price way below what we budgeted :)
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Source:Yelp
David B.
Date: 2017-11-03 12:44:01
Ron Brown installed granite and quartz counter tops in my kitchen and baths as part of new construction. The attention to detail that he provided really amazed me. For example, he cuts the back splash from the adjoining section of slab, thereby allowing any graining or pattern to flow up from the counter top onto the wall. (Many other granite suppliers worry about waste, and cut the back splash from any section of the slab, or remnant.) Ron works very hard to hide seams, by placing them inconspicuously, or matching grain. He cuts the material with a water jet, and can accomplish beautiful edges and curves. I highly recommend him for any remodel or new installation.
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Source:
FAQ About Artistic Granite & Marble — Based on Independent Research
What materials can I order a countertop from Artistic Granite & Marble?
During our independent research, we found that Artistic Granite & Marble offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Artistic Granite & Marble’s clients in Lexington, KY for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Artistic Granite & Marble fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Artistic Granite & Marble is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Artistic Granite & Marble fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Artistic Granite & Marble, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Artistic Granite & Marble most often implement in Lexington, KY?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Artistic Granite & Marble successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Artistic Granite & Marble?
The company’s office is located at 105 Means Dr, Nicholasville, KY 40356, but its work is not limited to just the city of Lexington, KY. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Artistic Granite & Marble work with?
Like many participants in our rating, Artistic Granite & Marble works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Artistic Granite & Marble often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Artistic Granite & Marble have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Artistic Granite & Marble has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Artistic Granite & Marble offer any discounts on countertop fabrication in Lexington, KY?
Yes, based on the results of our research, Artistic Granite & Marble offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Artistic Granite & Marble in Lexington, KY?
According to the assessment of our independent rating, Artistic Granite & Marble in Lexington, KY falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $8293$ at a rate of $99.44$ per sq. ft., and the cost using Carrara Morro quartz was $6572$ at a rate of $78.8$ per sq. ft. These prices turned out to be among the lowest of all companies in Lexington, KY, which allowed us to categorize Artistic Granite & Marble as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Artistic Granite & Marble?
Yes, according to our research, Artistic Granite & Marble offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Artistic Granite & Marble?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Artistic Granite & Marble in Lexington, KY. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Artistic Granite & Marble to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Artistic Granite & Marble in Lexington, KY. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Artistic Granite & Marble offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Artistic Granite & Marble performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Artistic Granite & Marble provide for its work?
According to our information and industry practice, Artistic Granite & Marble, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Artistic Granite & Marble in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Artistic Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Artistic Granite & Marble for a Free Estimate
Artistic Granite & Marble is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Artistic Granite & Marble know that you found them through the National Ranking Countertops Contractors!