Alpha Granite & Marble

We rate the staff friendliness of Alpha Granite & Marble as Very Good. During our research, the staff at Alpha Granite & Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Alpha Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Alpha Granite & Marble directly to better understand their approach to customer service.

We rate the staff expertise of Alpha Granite & Marble as Very Good. The staff member from Alpha Granite & Marble who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Alpha Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.

Alpha Granite & Marble is a legacy company, established in 1994. According to our research, Alpha Granite & Marble has been in business since 1994, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting Alpha Granite & Marble directly to confirm the details.

We note that Alpha Granite & Marble has a dedicated office. Our research revealed that Alpha Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Alpha Granite & Marble directly to confirm the latest details.

We note that Alpha Granite & Marble has its own production facility. Our research revealed that Alpha Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Alpha Granite & Marble directly to confirm the accuracy of this data.

Alpha Granite & Marble does not offer discounts for veterans. Based on our mystery shopper research, we found that Alpha Granite & Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Alpha Granite & Marble directly for confirmation.

We rate the production time of Alpha Granite & Marble as Fast. According to our research, Alpha Granite & Marble quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by Alpha Granite & Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Alpha Granite & Marble.

We rate the deposit level of Alpha Granite & Marble as Standard. Alpha Granite & Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Alpha Granite & Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Alpha Granite & Marble.

We rate the quote preparation speed of Alpha Granite & Marble as Average. According to our mystery shopper evaluation, Alpha Granite & Marble provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Alpha Granite & Marble.

We rate the price level of Alpha Granite & Marble as Below Average. Based on our mystery shopper research, Alpha Granite & Marble provided a quote of $111.88 per square foot for Calacatta Idilio quartz and $95.91 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $9331 for Calacatta Idilio quartz and $7999 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Alpha Granite & Marble.