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About Acme Granite — Ranked №5 Countertop Fabricator and Installer in Visalia, CA
26.98
total score
The main rating value calculated from more than 30 indicators.
Exact value: 26.98 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Acme Granite, founded in 2000, ranked number 5 in Visalia, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Acme Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Acme Granite: Total Score & Key Ratings
The Total Score of 26.98 out of 100 achieved by Acme Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Acme Granite has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.65 out of 5.
You can read detailed information and evaluations from our independent research of Acme Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Acme Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Acme Granite
The company has been serving the Central Valley community since 2000, providing them with granite countertops. They believe that the quality of their goods is the most efficient kind of marketing strategy. The company's major goal and top priority is to guarantee that the countertop service they give will meet all of your expectations and requirements in every way. They have the ability to produce a masterpiece putting together the expertise of their team and customers wishes. They are professionals in indoor and outdoor kitchen countertops, tile backsplashes, flooring, and showers.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.4
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 56
Google
4.4
reviews: 56
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.648148 out of 5.
criteria: 10
Staff friendliness
2
Fair
Staff friendliness
We rate the staff friendliness of Acme Granite as Fair.
Our research revealed that the staff at Acme Granite communicated in a formal manner without much warmth. While acceptable, the level of interaction could have been more personable. This places them in the Fair category.
Important:
Our rating is based on the personal experience of our mystery shopper with Acme Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Acme Granite directly to better understand their approach to customer service.
Staff Expertise
2
Fair
Staff Expertise
We rate the staff expertise of Acme Granite as Fair.
The staff member from Acme Granite who spoke with our professional mystery shopper was able to answer basic questions, but the responses did not fully demonstrate a high level of expertise. This evaluation places them in the Fair category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Acme Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.3
Experienced
Company Age
Acme Granite is an experienced company, operating since 2000.
Our research revealed that Acme Granite began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Acme Granite directly.
Own Office
0
No Data
Own Office
We were unable to confirm whether Acme Granite has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Acme Granite operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Acme Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Acme Granite directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Acme Granite has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Acme Granite operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Acme Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Acme Granite directly for more information.
Veterans Discount
1
None
Veterans Discount
Acme Granite does not offer discounts for veterans.
Based on our mystery shopper research, we found that Acme Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Acme Granite directly for confirmation.
Production time
0
No Data
Production time
We did not receive production time information from Acme Granite.
Unfortunately, Acme Granite did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Acme Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Acme Granite directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Acme Granite.
Unfortunately, Acme Granite did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Acme Granite.
Unfortunately, Acme Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Acme Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Acme Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Acme Granite.
Unfortunately, Acme Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Acme Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Acme Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Acme Granite
Small business
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Credit cards
Debit cards
NFC mobile payments
In store shopping
Countertop store
Granite supplier
Reviews about Acme Granite
All (8)
Google (8)
Source:Google
Marisa Avalos
Date: 2021-10-16 16:43:19
THE WORST.
Please save yourself the headaches. I wish I would’ve gone with a more professional quality business. This one is none of the above.
We got our granite installed in our Kitchen and both restrooms along with new sinks. A few months later, there’s a slow leak in one restroom and now we just discovered another leak in the other restroom. With mold!! Sloppy. Now all our cabinets need to be replaced.
DO NOT EVEN BOTHER. Please look elsewhere!
Read more
Source:Google
Pinky Rose Calica
Date: 2020-04-02 04:20:16
Acme granite did it again!! He did our kitchen counters with perfection in 2014. Then, did an amazing job on all our bathroom counters. Because Jose is very honest, reliable and meticulous to details, we called him again to do our outside kitchen counter. As expected, it’s beautiful. I love it!! So if you want somebody who will do a perfect job for counters and tiling, Jose will not disappoint you.
Read more
Source:Google
Casey Robertshaw
Date: 2022-12-19 04:26:30
Another great experience working with Jose and the Acme crew. Good price and job done fast. Looking forward to the next project
Read more
Source:Google
Teresa Sharley
Date: 2020-04-24 23:59:04
Jose was easy to work with, and very reasonable! Very happy with his work and will use again!
I decided to add granite around my bath tub instead of tile, so I called the owner (Jose) back and he gave me a great price and did an awesome job! I will be using again when we do our other bath!!
Read more
Source:Google
Qammer Alzubaidi
Date: 2021-03-19 11:17:58
I had the misfortune of working with Jose and ACME granite. From the beginning customer service was terrible from the beginning of negotiations. It was incredibly difficult to ask questions as he assumed I would just take his word for everything and seemed always annoyed in speaking to me. After telling him I would personally complete the demo I would just need installation, he kept speaking to me as if I didn't understand anything. Felt incredibly sexist and rude as I witnessed him speaking to other male customers with completely different attitude. I didn't want to jump to conclusions thus I let it go, big mistake. His crew came to the house and began installing however once beginning, it didn't look right that the wood was still exposed. Spoke to Jose about it in which he became incredibly disrespectful stating I should have been the one to ask for the edging to be completed. It's a counter top! It's supposed to be completed which I confirmed with other companies, its standard practice. Eventually Jose wouldn't hear of my displeasure and eventually said to forget it and had his guys take the slabs back. Incredibly disappointed in the whole process and have lost a valuable customer. Would not recommend at all!
Read more
Source:Google
Gan B
Date: 2021-02-20 06:54:51
Awful awful awful! Went in spent almost 2 hrs talking with Jose, picking out granite, and going over estimates. He was ver respectful we liked how he knew what he was talking about and he was very informational. We were happy to find someone that seemed honest and proud of his work. This gave us the impression that he would execute the job to our liking! Well, took us calling on multiple occasions for them to come out and do measurements. Finally after the measurements were done we never heard back. We called 2 times first time we were told someone should have called by now that they were going to look into it and call us back with quotes, again no call. Called again and nothing. If it’s this difficult to get started I can’t imagine how long it takes them to finish a job! Not a good way to do business at all! Very disappointed....
Read more
Source:Google
Lisa Harmon
Date: 2023-09-22 20:42:18
I highly recommend Acme Granite for your countertops! They did a wonderful job on mine. They were professional, prompt, and had lots of communication. 5 star rating!!
Read more
Source:Google
Casey Robertshaw
Date: 2021-10-28 20:19:35
This is the second time I’ve used ACME Granite and will be the only place I use in the future. Jose and his team are professional and answers all your questions. Price was great. Jobs were completed fast and looks awesome!
Read more
Source:
FAQ About Acme Granite — Based on Independent Research
What materials can I order a countertop from Acme Granite?
During our independent research, we found that Acme Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Acme Granite’s clients in Visalia, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Acme Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Acme Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Acme Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Acme Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Acme Granite most often implement in Visalia, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Acme Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Acme Granite?
The company’s office is located at 1901 W Tulare Ave, Tulare, CA 93274, but its work is not limited to just the city of Visalia, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Acme Granite work with?
Like many participants in our rating, Acme Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Acme Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Acme Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Acme Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Acme Granite offer any discounts on countertop fabrication in Visalia, CA?
According to our research, Acme Granite does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Acme Granite may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Acme Granite in Visalia, CA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Acme Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Acme Granite?
Yes, according to our research, Acme Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Acme Granite?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Acme Granite in Visalia, CA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Acme Granite to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Acme Granite in Visalia, CA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Acme Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Acme Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Acme Granite provide for its work?
According to our information and industry practice, Acme Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Acme Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Acme Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Acme Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Acme Granite know that you found them through the National Ranking Countertops Contractors!