About Acer Granite — Ranked №3 Countertop Fabricator and Installer in North Port, FL
67.16
total score
The main rating value calculated from more than 30 indicators.
Exact value: 67.156712 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Acer Granite, founded in 2010, ranked number 3 in North Port, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Acer Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Acer Granite: Total Score & Key Ratings
The Total Score of 67.16 out of 100 achieved by Acer Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Acer Granite has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.51 out of 5.
You can read detailed information and evaluations from our independent research of Acer Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Acer Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Acer Granite
Acer Granite Corp specializes in the fabrication and installation of granite and quartz countertops, expertly creating custom kitchen countertops that add elegance to any home. Their team of skilled craftsmen excels in crafting and installing countertops for kitchens, backsplashes, and islands. With such an extensive selection, the toughest challenge for customers is choosing from the array of beautiful slabs. Acer Granite Corp's dedication to quality and variety ensures that every countertop is not just a functional surface, but a centerpiece of home decor.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 124
Google
4.7
reviews: 105
YELP
3.7
reviews: 14
Facebook
5
reviews: 5
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.5
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.514501 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Acer Granite as Poor.
Based on our mystery shopper research, the staff at Acer Granite showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Acer Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Acer Granite directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Acer Granite as Good.
The staff member from Acer Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Acer Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3
Established
Company Age
Acer Granite is an established company, operating since 2010.
According to our research, Acer Granite has been in business since 2010, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Acer Granite directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Acer Granite has a dedicated office.
Our research revealed that Acer Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Acer Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Acer Granite has its own production facility.
Our research revealed that Acer Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Acer Granite directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Acer Granite offers discounts for veterans.
Our research revealed that Acer Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Acer Granite directly to confirm the accuracy of this data.
Production time
4
Fast
Production time
We rate the production time of Acer Granite as Fast.
According to our research, Acer Granite quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by Acer Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Acer Granite.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Acer Granite as Standard.
Acer Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Acer Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Acer Granite.
Quote Time
1.5
Slow
Quote Time
We rate the quote preparation speed of Acer Granite as Slow.
Our mystery shopper research showed that Acer Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Acer Granite in advance.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Acer Granite.
Affordability
4.6
Low
Affordability
We rate the price level of Acer Granite as Low.
Our mystery shopper research revealed that Acer Granite offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $72.73 per square foot, while for Carrara Morro quartz, the price was $82.88. These prices fall into the Low category, making Acer Granite an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $6066 for Calacatta Idilio quartz and $6912 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Acer Granite.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Acer Granite
Small business
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Debit cards
Accepts Credit Cards
Dogs Allowed
Credit cards
Small Business
Wheelchair-accessible car park
Wheelchair-accessible entrance
Cheques
Countertop store
Countertop Installation
Kitchen & Bath
Reviews about Acer Granite
All (29)
Google (8)
Facebook (5)
Yelp (16)
Source:Google
Kim Catapane
Date: 2023-05-26 16:47:38
Our new granite countertops are beautiful! Everyone at Acer has been top notch in product and service. We have already recommended them to our friends.
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Source:Google
Danielle Jurczak
Date: 2023-05-24 23:57:58
We used Acer Granite to upgrade our kitchen counters. They were quick to come out and give a free estimate. They took the time to answer all my questions. I love how they give you a small sample to take home and see what the colors would look like in your home. They were on time, professional, and did a beautiful job. I will definitely use them in the future!
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Source:Google
Clyde Carpenter
Date: 2023-01-06 14:53:15
Very fast service that was also incredibly friendly. Loved that they have the material on site so you can see how the patterns are throughout the whole slab not just a small sample. I would absolutely use them again in the future.
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Source:Google
Marriana Ennis
Date: 2024-02-03 15:07:13
Staff are friendly, they make great suggestions and kept us informed about our order
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Source:Google
Uzma Osman
Date: 2023-09-22 14:01:35
We ordered granite countertops for our bathroom vanities and are extremely satisfied. Job very well done from start to finish. Professional team, with flawless and timely execution. Delivered as discussed. Highly recommended.
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Source:Google
Rick
Date: 2024-06-26 00:50:56
Excellent, everyone from the front office to the measuring/template and installation.
Love our new granite counter top! We were WOWED!
Thank You!
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Source:Google
john stabrylla
Date: 2020-03-06 01:53:42
I worked with Tom in the shop. Fantastic. I checked with a different place and they wanted $1200 plus tax and they were just up the road off Veterans. I then ended up walking through the Acer lot and found a perfect remnant for $500 installed. Everything was done by the time they promised. Now if you are from up in the NY metro area where you can get an entire house in 3 days this is the wrong place for you. But they do a fabulous job nonetheless. Highly recommended. From the old white to the lovely new granite.
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Source:Google
Donna Kupchik
Date: 2023-12-05 16:57:00
Acer Granite did a wonderful job for us! The materials available are endless, they had a tricky space to work in, they accommodated every request we had, and the result is stunning - couldn’t be happier with our new countertop and sinks. Many thanks!
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Source:Facebook
Doyle N Julie Langham
recommends
We would highly recommend Acer!! They took great care of us and did a awesome job!!
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Source:Facebook
Lee Lee Marino Smith
recommends
From walking in to installation everyone here has been nothing but the best. Super helpful, knowledgeable, tons of options to choose from. We had a great experience and their prices are very reasonable and affordable. Go check them out!! Will definitely be using them again!
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Source:Facebook
Deborah Ziegler
recommends
We just had new Quartz counter tops installed in our kitchen and bathrooms. We just love the workman ship they did. They are absolutely beautiful. They answered our questions and cleaned up after themselves. I would definitely recommend them ⭐️⭐️⭐️⭐️⭐️
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Source:Facebook
Larry Harrod
recommends
Acer Granite provided us a most pleasing experience when we purchased new kitchen countertops and full height backsplash for our home. Angela, Fernando, Marcel, and Steve were courteous,helpful, and conscientious throughout the entire process, from stone selection and tagging, through template, fabrication and final installation. Extraordinary customer service. Everything was completed as we wanted, when they promised, and at a great price.
When you’re in the market, these are the folks to see.
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Source:Facebook
Bill Reynolds
recommends
Acer Granite installed granite tops in our kitchen as well as on a built in desk. Fernando and his crew were outstanding to work with! We got two estimates on our project and Acer was marginally less expensive. More importantly, however, is that Acer was very professional, took the time to answer our many questions and educate us, and really took a customer centered approach with us. We are delighted with both the product and the installers were efficient, meticulous, experienced and really fussed over project to make sure it was perfect. It was if they were installing counters in their own hands! One of our neighbors liked the counters so much they are using Acer to install theirs!
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Source:Yelp
Mary W.
Date: 2025-05-23 18:28:13
Angela is great. Very helpful and skilled. Only complaint was a long wait for the installation of the countertop.
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Source:Yelp
Durwood W.
Date: 2024-08-28 18:35:31
We just had an entertainment center built in our great room and needed a couple of hard surfaces cut for the top of the cabinets. The people at acer granite were so helpful and accommodating to our needs. We did not use them as our contractor but after this brief experience I would definitely use them in the future.
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Source:Yelp
Valerie M.
Date: 2023-05-02 09:39:18
Acer Granite does great work! I used them 8 years ago for a granite kitchen tops in my old house and they were great then. I didn't get any other quotes for the new kitchen granite just completed. I knew I would use Acer again. I purchased my own under mount sink this time. They take the sink back to the shop after template and install it for you. The whole process from template to install took about 4 weeks, a little longer than I would have liked, but it was worth the wait. Btw - The company does not do plumbing or electrical work - it states so on the quote.
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Source:Yelp
Cathy W.
Date: 2023-03-16 23:21:40
Excellent from beginning to end. Great Communication and we love our granite countertop.
Highly recommend!
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Source:Yelp
Michael S.
Date: 2022-08-25 09:47:23
Simply a absolutely awesome experience I'm a very cautious shopper for my home from the moment I went in there shop in Port Charlotte it felt right I've been to a bunch of other places where The people were full of it arrogant or incompetent Acer haddock a positive vibe I worked with Fernando and then Angela on getting scheduled, the template guy and the installers came when they were scheduled to come , they were just here when they were supposed to be And did a great job I highly recommend them no bullshit a class act
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Source:Yelp
Wanda M.
Date: 2020-12-22 23:31:57
Guys were running behind but installed my granite as promised. They did a great job. Very efficient and professional. Angela in office was most helpful with my situation and went above and beyond in helping me to get my counters installed. Great company and I'd recommend them for any granite need.
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Source:Yelp
John S.
Date: 2020-03-06 01:43:11
I worked with Tom in the shop. Fantastic. I checked with a different place and they wanted $1200 plus tax and they were just up the road off Veterans. I then ended up walking through the Acer lot and found a perfect remnant for $500 installed. Everything was done by the time they promised. Now if you are from up in the NY metro area where you can get an entire house in 3 days this is the wrong place for you. But they do a fabulous job nonetheless. Highly recommend.and attached find the before and afters.
Read more
Source:Yelp
Bill R.
Date: 2020-02-05 15:42:23
Acer Granite installed granite tops in our kitchen as well as on a built in desk. Fernando and his crew were outstanding to work with! We got two estimates on our project and Acer was marginally less expensive. More importantly, however, is that Acer was very professional, took the time to answer our many questions and educate us, and really took a customer centered approach with us. We are delighted with both the product and the installers were efficient, meticulous, experienced and really fussed over project to make sure it was perfect. It was if they were installing counters in their own hands! One of our neighbors liked the counters so much they are using Acer to install theirs!
Read more
Source:Yelp
Sandy S.
Date: 2017-03-07 21:13:44
We chose Acer Granite for our countertop restoration project for our kitchen and baths for our house in North Port and the entire experience from the estimate, granite selection process, to the installation, was excellent. The employees all did a fantastic job and they were all very professional and experienced and were each fantastic at their job. The price that we received for the granite was also competitive with other quotes that we received from other competitors.We are extremely pleased with the final product and we highly recommend them! We are so extremely glad that we chose Acer Granite and they have our highest recommendation!!
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Source:Yelp
Alan E.
Date: 2016-06-03 02:14:04
Acer granite just completed my countertop project. I have nothing but top regards for them.
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Source:Yelp
Joseph S.
Date: 2014-11-27 01:24:53
They are a friendly and helpful business. Just installed granite throughout our house in Punta Gorda. Although due to an accident, one piece was broken. They bent over backwards to fix the problem and a new piece of granite was installed two days later. Excellent service.
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Source:Yelp
Tom S.
Date: 2019-05-06 02:14:07
They did some work for me a few years ago, wasn't the best job I ever had but it was okay. Service was slow and took a while to get it finished.
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Source:Yelp
B D.
Date: 2018-02-22 14:29:36
I first want to say that the end result is good and installer Justin is great people. The communication with the office is where there are major issues. My sister was having a new kitchen countertop installed and a custom table built for her back porch. She called Tom a couple times a week and he never returned her calls. We had to show up at the shop in order to get answers to our questions. It took months for us to get a project complete. Would look elsewhere if you are wanting any type of countertops done in the area.
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Source:Yelp
Lee Ann W.
Date: 2021-07-01 13:40:07
We had kitchen countertops installed by Acer Granite. The original bar top was 20 inches wide and fit into a notch of the door frame. The one they installed is 19 inches and does not fit into the door frame leaving a very visible notched out area. The calking along the wall is uneven and showing holes. There is also damage to the wall. The installers told us we had to go buy 3 new electrical outlet boxes and showed us an example of what to get. We purchased them and they removed the existing metal ones and put the new plastic ones in their place. Two of the outlets do not work and are hanging out of the backsplash. We were told repeatedly by the lady we talked to that their guys would not do any electrical and they did not do this basically calling us liars. We still have the outlets they removed that they left here. She gave no explanation as to why the bar top is not the correct size and offered to give us $75 to have the door frame replaced by a contractor saying they had done research and that is what it would cost. $75 would not cover the cost of any contractor to do the labor least of all the replace the
wood door frame. We asked to speak to the manager but were told that she was calling us for the manager. She finally told us they would talk to the installers on Monday and call us back. I have called several times asking for the manager but she is either not there or with a customer. The message I left was not returned. It has now been over 3 weeks and nothing has been resolved.
My advice for anyone using this company is to take photos and videos before and while they are installing your granite so you have proof of what they are doing.
We are now left we the only option of spending even more money to have their poor quality workmanship repaired.
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Source:Yelp
Matthew B.
Date: 2018-09-26 15:12:44
I had a problem with the installers job installing my granite. After many calls, the company cant seem to get anyone out here to fix the problem. This company will never return a phone call when they tell you they will, you will just have to keep calling and calling. They wont return most voicemails either. They have horrible customer service. Trust me, its not worth the headache, just find another granite company. Im going to pay another company to come fix their installers mistake at this point, just to be done with it.
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Source:Yelp
Rosemary R.
Date: 2018-02-23 14:11:35
They installed the granite in my new custom home. From day one granite had a gritty feel and just plain felt dirty. Two service calls later I am told this is the natural property of the stone and there is nothing wrong with it and nothing can fit it. At this point, the builder becomes involved and suddenly they are interested if I'm happy or not. Only sign of professionalism in Acer is Justin, management not service oriented, if not downright rude.
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Source:
FAQ About Acer Granite — Based on Independent Research
What materials can I order a countertop from Acer Granite?
During our independent research, we found that Acer Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Acer Granite’s clients in North Port, FL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Acer Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Acer Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Acer Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Acer Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Acer Granite most often implement in North Port, FL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Acer Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Acer Granite?
The company’s office is located at , but its work is not limited to just the city of North Port, FL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Acer Granite work with?
Like many participants in our rating, Acer Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Acer Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Acer Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Acer Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Acer Granite offer any discounts on countertop fabrication in North Port, FL?
Yes, based on the results of our research, Acer Granite offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Acer Granite in North Port, FL?
According to the assessment of our independent rating, Acer Granite in North Port, FL falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $6066$ at a rate of $72.73$ per sq. ft., and the cost using Carrara Morro quartz was $6912$ at a rate of $82.88$ per sq. ft. These prices turned out to be among the lowest of all companies in North Port, FL, which allowed us to categorize Acer Granite as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Acer Granite?
Yes, according to our research, Acer Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Acer Granite?
According to the results of our independent research, Acer Granite in North Port, FL offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 14 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 14 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take Acer Granite to prepare a quote for countertop fabrication and installation?
According to our research, Acer Granite in North Port, FL prepared a project estimate within 14 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does Acer Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Acer Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Acer Granite provide for its work?
According to our information and industry practice, Acer Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Acer Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Acer Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Acer Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
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