Hello Bar Image

Now on our site — Yelp reviews directly in contractor profiles!
We’ve added real Yelp user reviews for over 1,400 companies. Finding the right contractor just got even easier.

Read More
close
contractor place 6
Lubbock, TX City Rating: We have identified this city as the primary city for this contractor.

Accent Tile & Stone

since

Examples of works performed by Accent Tile & Stone

company-photocompany-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About Accent Tile & Stone — Ranked №6 Countertop Fabricator and Installer in Lubbock, TX

15.48

total score

The main rating value calculated from more than 30 indicators.
Exact value: 15.479394 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Accent Tile & Stone ranked number 6 in Lubbock, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Accent Tile & Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Accent Tile & Stone: Total Score & Key Ratings

The Total Score of 15.48 out of 100 achieved by Accent Tile & Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Accent Tile & Stone has a rating of 4 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.

You can read detailed information and evaluations from our independent research of Accent Tile & Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Accent Tile & Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Accent Tile & Stone

Furniture is not just pieces for creating comfort in modern dwellings. Nowadays, house owners demonstrate their status and nobility through furniture pieces. Accent Tile & Stone is a recognizable supplier of slabs and a reputable producer of custom stone furniture. Its history started over a dozen years ago. Over this period, the company has manufactured a thousand countertop pieces and furnished hundreds of apartments. The warehouse and facility are owned and well-equipped to guarantee countertop safety. Contact managers to order custom kitchen or vanity countertops according to individual designs.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

0

No Data

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Accent Tile & Stone

Wheelchair accessible entrance

Flooring contractor

Cabinet maker

Carpet installer

Countertop store

Floor refinishing service

Flooring store

Masonry contractor

Wood floor installation service

Reviews about Accent Tile & Stone

All (12)

Google (9)

Yelp (3)

Source: icon-google Google
avatar

Jennifer Spruell

Date: 2021-04-13 10:27:23

Hector and his guys were wonderful to work with. They went above and beyond to make sure we were happy. Our new floor looks BEAUTIFUL!!

Source: icon-google Google
avatar

Rude A

Date: 2017-12-28 23:56:55

They were great to work with, they got me my tile that I needed within the hour, and they didn't even have it in stock

Source: icon-google Google
avatar

waldoshidingspot

Date: 2023-04-20 20:21:03

I asked them to come out and give an estimate for a few things: redoing our backsplash, replacing our countertop, installing some floor tile, and doing an extremely small amount of tile-rework for our shower. They gave the estimate but forgot to include the shower portion. I asked about it and they said they would throw it in for free since we were doing so much other work with them. The first crew they sent out did a HORRIBLE job. They literally destroyed our house. It was to the point I ended up having to repaint the walls of multiple rooms because of the mess they left. When I told Accent Tile about this, they sent out a new crew. This new crew was only slightly better. When they got to the shower portion, the crew ripped out the water-proofed wall behind the tile and didn't replace the waterproofing. The tiles they hung up weren't cut straight and the grout wasn't even close to the same color of grout in the rest of the shower. When I brought it up to Accent Tile, they essentially accused me of trying to take advantage of them and reminded me that they didn't charge me for that portion....I didn't ask for that work to be done for free, they offered. If given the option of paying and have it done right or get it for free and have horrible quality, I would have gladly paid for it. I ended up having to pay someone else $1,000 to come out, fix their mistake and do it right.

Source: icon-google Google
avatar

Yolanda Roe

Date: 2018-08-29 17:28:48

Had a hot water heater leak, dining and living carpet was totaled. Hector immediately was able to help me from deciding on which carpet would look good in my home based on color of walls, to having it installed when he said it would be. His guys did great quality work on installation. Would definitely recommend Accent Tile and Stone to all of my friends.

Source: icon-google Google
avatar

larry lovato

Date: 2020-11-03 04:28:12

Great knowledgeable business! They carry all the tile products I need and have great prices!

Source: icon-google Google
avatar

Jeannine Shannon

Date: 2021-12-23 01:39:02

Many thanks to Hector and Ray of Accent Tile & Stone for their superb service and help with my master bath countertops. They had the quartz I wanted and made my countertops as soon as my quartz arrived. When my project hit a wall, Hector had recommendations for subcontractors and other advice that got our remodel moving again. They even fabricated a pedestal for my tub faucet out of the leftover quartz. Great people, great company!

Source: icon-google Google
avatar

William “C.W.” Crews

Date: 2024-08-30 13:43:46

They installed backsplash in our kitchen. Whole process went great. Communication was wonderful from Jose "salesman" and the installer was very friendly and did outstanding work.

Source: icon-google Google
avatar

mary finke

Date: 2018-12-23 19:12:03

I needed a broken ceramic soap dish replaced that was part of my tiled shower wall. I made a quick call to Accent Tile & Stone to ask if they could help. Hector checked their stock, found the exact match to my broken dish, and promised to fix it the following day. He showed up on time, did a perfect job, cleaned up, and you’d never know the problem had happened. Five stars and many thanks for outstanding service.

Source: icon-google Google
avatar

Regina Robertson

Date: 2019-05-22 16:06:22

Hector was great to work with. I started looking for wall tile for my shower over a year ago. He was very patient with me. I got my tile from Accent Tile & Stone and had another contractor install it. Bad mistake. I went back to Accent Tile & Stone and reordered the tile, etc and had them redo the shower. What a difference. Everything is level, grout lines are full, shower door is perfect! Lesson learned - Go with the pros. I recommend Hector at Accent Tile & Stone for a professional but friendly experience. He never gave up on getting to know what I was looking for and was very helpful with understanding budget and needs for my home. Thank you Hector.

Source: icon-google Yelp
avatar

L Alan W.

Date: 2024-09-24 23:25:01

Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get personal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

Source: icon-google Yelp
avatar

Rebecca H.

Date: 2022-06-27 19:56:30

I've always had an excellent with Accent Tile and Stone. Hector, the owner is so easy to work with and very experienced. The showroom is small, but they have a nice selection and the prices are as good or better than anyone in town. I plan on giving him all my business in the future as we remodel our home.

Source: icon-google Yelp
avatar

Rita L.

Date: 2022-05-21 18:04:49

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks in two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

FAQ About Accent Tile & Stone — Based on Independent Research

What materials can I order a countertop from Accent Tile & Stone?

What types of spaces does Accent Tile & Stone fabricate countertops for?

What shapes of kitchen countertops does Accent Tile & Stone fabricate?

What countertop design styles does Accent Tile & Stone most often implement in Lubbock, TX?

What is the service area of Accent Tile & Stone?

What types of clients does Accent Tile & Stone work with?

Does Accent Tile & Stone have its own countertop fabrication facility?

Does Accent Tile & Stone offer any discounts on countertop fabrication in Lubbock, TX?

What is the price category of Accent Tile & Stone in Lubbock, TX?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Accent Tile & Stone?

What is the fabrication and installation timeline for a countertop at Accent Tile & Stone?

How long does it take Accent Tile & Stone to prepare a quote for countertop fabrication and installation?

Does Accent Tile & Stone offer cutouts for sinks, cooktops, or other elements?

What guarantees does Accent Tile & Stone provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Accent Tile & Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact Accent Tile & Stone for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.