Accent Marble & Granite
since 1980
Examples of works performed by Accent Marble & Granite
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About Accent Marble & Granite
total score
Exact value: 73.107097 out of 100.
Accent Marble & Granite is the Valley's top provider of Solid Surface, Quartz, and Natural Stone Countertop manufacturing and countertop installation service. In business since 1980, the company has supplied a variety of quality countertops for commercial or residential structures. They have a lot of granite and quartz slabs that can be used for countertops in a variety of interior settings, including kitchens, bathrooms, fireplaces, bathtubs and jacuzzi surrounds, dining tables, coffee tables, and vanity tables. More than 20 kinds of standard and upgraded edge profiles are available. It is one of the best companies in the area according to the customers' reviews.
Customer Feedback Score
reviews: 25
YELP
reviews: 29
reviews: 13
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reviews: n/a
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21609 N 12th Ave Ste 800, Phoenix, AZ 85027
Additional benefits of Accent Marble & Granite
Small business
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
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Wheelchair accessible
Accepts Credit Cards
Street Parking
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Reviews about Accent Marble & Granite
All (45)
Google (9)
Facebook (4)
Yelp (32)
Mindy Rohman
Date: 2022-10-30 03:12:57
I am very thankful that I found Accent Granite and Marble to fabricate my Dekton countertops. They were among the companies recommended by Cosentino to work with Dekton. The quote was reasonable, communication was thorough and the end result was perfect. Jan was patient with my indecision about my choice of material and even thought ahead to put the slab that I was considering on hold so that it did not run out of stock. They accommodated my work schedule with a Saturday installation. Their estimated time of completion was 6 weeks (like all other companies) but they ended up installing it 11 days after measurements were taken. The installation team corrected some problems with the cabinets without complaint. I could not believe the precision of the cuts and how beautiful the end result was.
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linzi larsen
Date: 2023-06-23 20:04:47
Accent did the most beautiful job on my home. To say that this company is incredible is an understatement. From start to finish, our experience was only positive. They went above and beyond for my project. I used both porcelain and quartz in my home. The seams are flawless, and they fit the design of the slabs perfectly. The entire team was so great to work with and incredibly talented, especially Hector and his crew. And shout-out to Vinnie! Vinnie is a master, and made all of hopes for the stone in this home a reality. Thank you, thank you! And thank you to all of the Accent team. I couldn’t more highly recommend this company!
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Yulia Vasilyeva
Date: 2024-06-17 19:30:20
Lesly not helping, very bad experience
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Nona
Date: 2024-08-26 21:53:00
I am a GC and these guys have always done a great job for me. They are easy to work with although sometimes booked out for a while.
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The Yard
Date: 2024-06-08 15:37:41
Accent is amazing to work with! We send our customers there and Ashlyn and Trevor take care of their needs. We receive such positive feedback!
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Genevieve Seivert
Date: 2017-04-26 22:18:06
As a General Contractor, we have worked with Accent on many jobs and they always go over and above. They are great at communication and seamless execution of every job. Chris, Vinnie, Omar and the whole crew are helpful and friendly and a pleasure to work with. Highly recommended!!
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Elizabeth Glenn
Date: 2017-05-01 22:36:20
Awesome selection, service and installation. Chris was very helpful with logistics. They came when they said they would, installers were clean, prompt and professional and fast. Did full kitchen and three bath counters in one day! I recommend them highly.
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Felicia R
Date: 2024-07-05 16:35:35
Accent came highly recommended by stone suppliers and GC. Unfortunately my experience did not meet these high expectations (and higher price than competitors). The countertop seam is in the middle of the inset cooktop and very noticeable- accent did send people out to try and make it better. But this final outcome is a let down. They did do a great job on the bathroom install but I don’t think it’s worth the higher price.
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George Gardner
Date: 2024-03-22 22:14:53
If all the sub contractors were as good as Accent Marble our remodel would be finished by now. Good price and great service. Much appreciated.
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Amy Juarez
They did a beautiful job installing our Cambria countertops. Would def recommend Jan and his team. Everyone was very professional and easy to work with.
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Lilly Hwang
Although this review is excessively late, the endorsement remains 100% enthusiastic & effusive! Last summer, we did a whole house remodel for which Accent did all the counter top work. The results are an ideal marriage of precision & beauty. The time frame was exactly as promised. From quote, to template, to installation, to customer service, every Accent representative was diligent, competent, responsive and polite. I will continue to recommend them, and would use them for any future projects! Having been a Realtor in Scottsdale & Paradise Valley for over 24 years, I do not make these recommendations lightly!
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Beth Ostrov Feldman
Thank you for our beautiful cesearstone counter tops! They are beautiful! Special thanks goes to Hector! Hector you rock!
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Sharon Gekas
Excellent job on our bathroom counters, from help choosing the stone to template and final install. Very helpful and friendly staff. Love the finished product.
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Lynn F.
Date: 2024-01-23 13:06:19
I chose Accent Marble and Granite to remove my granite kitchen and bathroom countertops and install new Cambria quartz countertops. Jan drew up the plans and provided the estimate as well as a tour of the facility. Vinnie set up the schedule. Jenni provided the billing. I was so impressed by this family run company. The demo was quick and neat. The measurement was made with a laser camera. I could make changes on the laptop on site at my home. I reviewed my slabs at the company site and made additional minor changes. The install was professional, exact and fast! The cost was very reasonable. I love my new Cambria countertops. Thank you to ALL the employees of Accent who were part of this process. I'm sorry I don't remember all your names. You are the best!
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Patty L.
Date: 2023-04-06 17:23:00
Staff were very professional and worked with our timeline to install our quartz kitchen and granite bathroom vanity countertops. Can't say enough good things about this company. We highly recommend them and I am extremely picky so this company went above and beyond to make sure we were satisfied. Will use them again when we do additional remodeling!
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Verica J.
Date: 2022-05-10 17:49:56
We remodeled all the counters in our home and enjoyed working with Jan and his team. They insured that everything from picking the material, scheduling and installation went smooth and we had a really good experience with the whole process. Highly recommend! Thanks, Jan!
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David C.
Date: 2022-03-25 16:28:53
We Used Accent Marble and Granite to replace a countertop in our kitchen. I am sure it was a small project for them but they treated us like we were their most important client. From walking in their showroom and meeting with the salesman to the fabricators and the installers, everyone was professional and very nice to work with on this project. It went perfectly and on schedule. I have weird allergies to fumes, like glue, etc and they went out of their to understand my concerns and dealt with them very well. I would highly recommend them for any project.
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Jim P.
Date: 2020-08-18 20:08:39
I recently used Accent Marble & Granite to replace my old Corian countertops in the kitchen. They definitely came through for me and my kitchen now looks awesome. Jan in sales was very patient with me and showed me several options for the Quartz counters I had in mind. Pricing was competitive and they stuck to the schedule we agreed on (despite the corornavirus challenges). While I've done prior kitchen remodeling projects before, those usually involved replacement of existing cabinets. In this case, I chose to replace only the countertops and sink and I had a lot of questions about possible damage to the cabinets with removal of the old countertops. Jan did a great job and showed a lot of patience in explaining their careful process to protect existing cabinets during the replacement. I chose a beautiful white Quartz countertop with splashes of gray and black in the pattern along with new stainless steel sinks and couldn't be happier with the result. The installers were very professional and skilled in removing the old countertops - they took their time and there was no damage to any of my cabinets. The cutouts for the new sinks and for my gas cooktop were perfect. I was amazed how quickly they were able to complete the removal and install of my new countertops. Overall, an outstanding job! I would definitely use them again.
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Matt L.
Date: 2019-05-13 17:47:35
Very professional, available and hands on firm. Friendly, conscientious service for design, installation and follow up. As good as it gets for workmanship and customer service. Highly recommend! Thanks, Jason!
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Mark T.
Date: 2018-11-19 13:41:34
These guys provided excellent and professional service. Great advice on choice of quartz countertops. To top it off they were a day early on the install!!! I would highly recommend Accent Marble!!!
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Ellen U.
Date: 2018-11-07 20:01:49
We remodeled all the counters in our home and consider ourselves so lucky in choosing Accent Marble and Granite to do the fabrication! Everyone from Chris to Vinnie to Jan were more than accommodating! You should always expect problems to occur with any remodel and as expected we ran into a few glitches! Accent Granite and Marble went above and beyond to make things right! They were a pleasure to work with! Their team of installers were a bright light in our remodeling (Hector is the absolute best!) This is our sixth home and the most complicated remodel as well as the nicest one to experience! We loved working with this family owned company!
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Bryant A.
Date: 2018-08-02 03:41:07
Very happy with our experience. Salesperson, template and installers were very polite. Again hats off to Hector and Juan, the installers who did a fantastic job and I actually enjoyed having them spend a long day with us
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Susan B.
Date: 2018-07-12 16:40:30
Hired Accent Marble & Granite to take out old quartz and put in new granite in our kitchen. They did a superb job. We had a little problem after install with finding a chip in the surface of the granite. They immediately send someone out to fix it. I would definitely use them again for future projects!
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Julie A.
Date: 2016-03-30 03:34:15
We used Accent Marble and Granite to re-do our ugly formica countertops and transform them into beautifully updated white quartz. From start to finish, all the employees we were in contact with, from Jenni the office manager, to Chris in sales and finally Omar, the CAD specialist were very nice and always responded to our questions in a timely fashion, which is really important to us. I also met the installers early in the morning, before I left for work. While I can't recall their names, both men were very courteous and easy to communicate with. There was only one hiccup in the entire process, which delayed us getting our bar top installed, but Chris was very honest and professional in letting us know what happened and keeping us updated on the ordering/delivering/installing of the new slab. All in all, Accent was top-notch and we will use them again someday to re-do our ugly bathroom counters!
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Tina S.
Date: 2016-02-11 21:18:53
After researching and interviewing several granite countertop fabricators I chose Accent Marble & Granite to install granite counters in my kitchen. Jason and his crew did a wonderful job from start to finish. They completed installing my counters today as scheduled and I am extremely satisfied with their work. I highly recommend them.
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Debra B.
Date: 2016-01-21 18:22:48
My husband and I started interviewing fabricators based on recommendations from local tile stores. Accent Marble and Granite stood head and shoulders above the other fabricators we interviewed. Chuck Knapp, Fabricator came to the house to measure and gave us bids based on the quality of granite we chose. His knowledge and professionalism was so impressive that I made the decision to hire him half way through the demonstration. What won me over was how quickly he could come up with an estimate that disclosed all pertinent information in an easy to read fashion! Also, no other fabricator we interviewed came close in knowledge or customer service. As my husband and I looked for the right countertop, Chuck was always available to answer questions and revise quotes. Once we finalized our choice of granite, the well oiled machine called Accent Marble and Granite took over! My husband and I highly recommend Chuck Knapp and Accent Marble and Granite.
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Ashley W.
Date: 2015-05-26 17:12:30
Wow. Accent Marble & Granite is wonderful. They rescued me when my prior fabricator completely dropped the ball. As soon as I found them, Accent Marble & Granite gave me the best service, start to finish. Immediate quotes, competent templating (they even added design/style input relevant to my marble choices/slabs) and the marble slabs I'd selected arrived in perfect shape and were everything I hoped for. Installation was on time, flawless and cleaned up beautifully. The installers even zipped back to the shop to recut pieces when my old vanity's back plate ripped too much of the wall to cover with the height of marble I had requested. No lost days or delay. I had perfectly gorgeous bathroom vanity tops and back plates and a kitchen island, the same day, as promised. The staff is conscientious about all aspects of natural stone, veining and how to optimize which parts to cut and use and how to put it all together with the best results. The prices were fair/reasonable for the job and I would absolutely use them again, every time I need stone work. I can not recommend them more enthusiastically.
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Dawn R.
Date: 2014-10-22 20:13:43
Couldn't have been happier!! I'm glad I went with this company to install granite in two bathrooms. The salesman, Chuck, was on time for the appointment and gave me a bid at that time. He was very friendly and answered all my questions. I had 5 bids and there pricing was right in line with everyone else. After I picked granite, another guy came to laser measure everything. He was also friendly and I felt good about how meticulous some of his questions to me were. I knew there would not be any surprises on install day. Everything looked perfect once installed and we are loving the new granite! I would highly recommend this company!
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Morgan D.
Date: 2014-09-25 18:11:15
Let me just preface this with, Accent has been around for a reallllly long-ass time. Yes, that is a technical term. I remembered them from a remodel my mom did when I was in high school, that's how long they've been around. I decided to call them for a quote when I grew up and bought my first home. I basically set up at least 8 quotes in one day for everything from paint to new counter tops. I had a lot of men in my house that Saturday (heyyy). Anyway, my biggest fear as a single woman was getting screwed over. I don't really look like the kind of girl who knows anything about construction ... and that is because I don't. The whole reason I decided to get a bunch of quotes was because I had no idea what to expect price wise. If any single ladies are reading this and remodeling their first home, this plan worked out really well for me. I pretty much asked everyone I knew for a recommendation and called that company for a quote. Or you could just look at it as if I've done the vetting for you. You're welcome. In the end, Accent Marble replaced a very scary and dated laminate wood counter top in my kitchen. You read that right. Laminate. Wood. It was easy. I told them what I wanted and they helped me find it. Accent wasn't the cheapest nor the most expensive quote ... they were like the Goldilocks of quotes, just right. I am all about paying a fair wage/price for the work being done. I don't want a hack-job and I don't want to be suckered. You can't even believe what a difference new counters made in my kitchen. It was the first upgrade I did. They also suggested I make my over-sized counter slightly smaller to reduce the price, since the horrid counter that came before was so big it would need extra support once I upgraded to marble. I decided to go with their suggestion and I don't even notice the fact that it's slightly smaller. I appreciate it when the company you hire looks out for you like that. And lastly, none of the guys that came to my house creeped me out. Huge plus, as that can't be said for all the companies I contacted.
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Maura W.
Date: 2014-09-06 15:03:53
I am a repeat customer. I just used Accent again to remodel my master bathroom. I always expect something to go wrong when it comes to a home project. But both experiences with Accent were seamless. The second job was a smaller one but I still got the same great customer service. Jason Hahn, the President, communicates well which is a big thing for me. He doesn't leave you hanging and gets back to you right away. He also fit me in immediately. The guys that come out and measure and install are always on time and nice to work with. The turnaround on my last job was literally one week. I am a Realtor and I will recommend them to everyone I come across.
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M T.
Date: 2014-07-02 19:50:30
A year and a half ago we worked with Jason at Accent Marble & Granite and I just had to finally come back and review them. Our experience from start to finish was excellent. When I met with Jason initially I thought I knew what I wanted, but he really listened to the needs of our family and how we use our kitchen and helped steer me in a different (and less expensive) direction that turned out to be perfect. First and foremost I wanted extreme durability, ease of cleaning, and a bit of camouflage so it wouldn't always look wrecked (three small kids, lots of snacks). Jason was able to recommend lots of granite slab options within our price range and sent me off to the Arizona Tile warehouse to pick one out. It took me a few trips only because I was looking for a unique slab that I really loved, without a lot of waste from a too big piece. I scoured the clearance slabs at AZ Tile as well, but found a piece I absolutely adore with really unique marbling that makes it look like a much pricier piece thatn it is. And wouldn't you know that after all that searching, it's the color scheme that Jason recommended in our initial meeting-- even though I didn't care for the tiny piece of it in the showroom. The installation team was timely and professional, able to measure and pattern during our home inspection. They installed the day after we closed on the house and only a few days before we moved in. They even did a little bar top outside with our slab remnants, even though that hadn't been in the original quote. 18 months later, the granite still looks amazing, is wearing like iron, and the color is perfect. Sometimes the camouflage is TOO good and I miss a sticky spot. Much better than the alternative though. The counter really is the beautiful focal point of the entire room. Thanks for everything, Jason!
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Wayne Z.
Date: 2014-06-20 19:15:56
Accent installed our kitchen granite counter-tops and we are happy with the end result and the entire process from beginning to end. From the initial quote we received on site, to the measuring and install, all the work was done exactly on schedule and times as promised. We didn't feel rushed at all during the process. We also received some good suggestions from Accent that we didn't think about when designing some elements of our kitchen island that we went with and are very happy with how it turned out. We also had Accent fabricate a couple small pieces of granite for some small tables that came out nice also.
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Sandee A.
Date: 2014-06-19 17:13:55
It doesn't matter where you live in the Valley. Accent Marble & Granite will address your needs in a very timely, professional manner. After searching many possible fabricators for my granite installation, I chose Accent. They came immediately for a quote (which wasn't the cheapest, but wasn't the most expensive). Within a few days, they came and made the templets. After that, I had the opportunity to go to their yard and actually lay the templets out where I wanted them on the actual slab. Pretty cool. They came within a week for installation. Everyone I had contact with was courteous, professional and "on board" with what what going on. Installation went very smoothly. Definitely an organized group....and voila!! I have a beautiful kitchen, bathroom and entryway!! I would recommend Accent Marble & Granite to anyone!!
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James F.
Date: 2014-06-12 03:08:43
We recently had Accent Marble and Granite, Inc. install granite throughout our kitchen and guest bathroom. They did a great job! We worked w/Jason Hahn. Not only did he help guide us to find a slab big enough for our kitchen island (very hard to find) that we loved, he also helped us find a tile person (who was awesome) to do our backsplash. Both came at a reasonable price. He made the process easy and fast. Like most kitchen/bath remodels, unexpected issues come up and Jason was quick to personally handle them and make everything perfect. He was very easy to work with and came to our house when needed and responded to emails quickly. We have don't a lot of reconstruction since moving to PHX, and Jason has been by far the easiest to work with.
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Denise M.
Date: 2014-05-21 19:08:31
Accent Marble and Granite recently installed 3cm Typhoon Bordeaux granite countertops and island top to replace the lesser grade granite that was installed in the spec house we purchased 13 years ago. My husband and I couldn't be happier with the outcome! We initially found Accent via routine internet search and Yelp reviews. We reached out to Chuck Knapp (sales) who impressed us with a very timely response and a detailed proposal based on the sketch and preliminary information we provided. Subsequent proposals we requested to fine tune details were turned around by Chuck in hours. Before making a final decision, we met with Chuck in person and toured the facility. They have an investment in state of the art equipment along with years of experience. We told Chuck that we had a very specific vision for how we wanted the countertop seam done and how we wanted the colorations in the granite to flow; and that It could be a deal breaker if they couldn't do it that way. Instead of saying "yeah sure" as some less ethical salesperson might say just to seal a deal, he said he needed to first consult with his craftsmen to be sure they could deliver on that promise. And indeed they could.....with the stipulation that we come to their facility to oversee and approve of the placement of the templates on the slabs. At that point, we knew we'd found a partner and not just another fabricator. And at a price significantly less than the other fabricator we were considering. Communication is key!! The research we did on this type of installation uncovered how many homeowners assumed way too much, so we assumed nothing at all. Accent not only welcomed the discussions and emails about our expectations, they incorporated all of those final details in the contract. No assumptions on anything including edge finishes, island radius, sink profile, granite cutouts, sealing and ongoing maintenance/warranty. The end result is we keep going into the kitchen to admire our new granite. The seam is possibly even better than we envisioned. Smooth, well matched and level. All of the demi bullnose edges are pristine, including one on the sink edge - a small cost that paid off in a more custom look. Not a chip or scratch anywhere. The radiuses on the island are gorgeous. The only post install concern we had pertained to the under cabinet reinforcement of our granite composite under mount sink. We'd read conflicting accounts of the best way to accomplish that. We just wanted to be sure that best practices had been followed. Chuck and Jason, the owner of the company, came to the house to check it out in person. By the time they left, we were 100% satisfied. I bring this up not as a negative, but as a big positive. I have great respect for a company who truly does understand customer service as Accent clearly does!
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John D.
Date: 2014-02-12 22:46:55
My wife and I decided to have granite counters installed in our kitchen and two bathrooms. The folks at Accent have been courteous, responsive and knowledgeable. We contacted a number of firms to solicit bids, and Accent was by far the easiest to work with and the quickest to deliver a complete, detailed bid. Modifications to our specifications were accomplished in minutes and the pricing was competitive. Lots of helpful advice was provided by Chris Ferrara. The fellow who came to our house for final measurements, Michael, was articulate and raised all of the issues that we needed to address for the final installation. Installers were diligent, competent and took care to minimize touch up requirements. The finished product looks very nice. Plumber comes tomorrow and hopefully the finished product will be perfecto.
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C C.
Date: 2013-10-29 04:43:33
Accent Granite is an outstanding company with outstanding customer service. Chuck "held my hand" through the entire process and even helped me pick out the slabs of granite. I learned so much about the granite from Chuck. He was alway very professional and personable and I would highly recommend Accent and Chuck to anyone who was needing granite. If I ever have a need again, they will be my first call. My granite is due to be installed this week and I am so excited to see it all finished!!!!
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Robert R.
Date: 2013-07-12 17:14:49
Our contractor used Accent Marble & Granite to install new granite in our kitchen remodel. The crew they send led by Hector, was fantastic. They were precise and meticulous, and after the install cleaned to the point you would never know any work was just done. Fantastic company. For future work, I will not consider anyone else! If you need marble or granite products or services look no further. But don't ask for Hector- we want him available on our next project and don't want him booked up!
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Rhonda G.
Date: 2013-05-31 04:28:56
I had a kitchen remodel done through a Major Home store. Their prices were far to high for Granite Install so I looked elsewhere and found Accent Granite. I also got an estimate from another Fabricator that was far higher in cost. Jason came to my home, arrived early for our appointment, which I was so happy about. Jason was professional and very easy to work with, answered my endless questions without any issue. Always available by phone and Text or promptly gets back to you. I hired them for the job and they picked up my Granite, I also had a very small Island piece I wanted to be different and they referred me to the perfect remnant place where I found what I needed and saved me a lot of money. My job was delayed 6 weeks due to my change in plans with the cabinets and Jason was very easy and had no issues with the delay and storing my Granite. Michael came to my house for templating and was very helpful and pleasant. My install happened yesterday 5/29/13, the kitchen layout made it a difficult job, but thru the whole process the installer was very pleasant and professional. The entire process was by far the easiest of the entire kitchen remodel. I couldn't be happier with the job they did for me. I'll definitely use them again for the bathroom remodel.
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Margie P.
Date: 2013-05-25 05:29:20
OMG..... Accent Marble & Granite did an absolute Fantastic job!! I cannot say enough good things about the work they did. I hired them to replace a botched up granite job done by Home Depot . Thus, I was really nervous due to what I had been through previously. Accent Marble is by far the best! The General Manager/ Owner - Jason, was truly incredible. Michael - measured & was fantastic, to the installers Enrique & Ben , who did an incredibly beautiful job. I will be utilizing Accent Marble in the future. They are true professionals. 5 stars to the Accent Marble & Granite Team!!! Well, Accent Marble & Granite once again did a fabulous job! They just completed my guest bath & it is beautiful. The professionalism & workmanship is incredible. They are such a pleasure to do business with. 5 stars once again.
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Allen J.
Date: 2013-05-14 20:21:24
Accent Marble & Granite did a great job on my outdoor BBQ island with all of it's curves
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Kirstin E.
Date: 2012-02-01 15:55:14
I want to give a shout out to Accent Marble & Granite, especially to Jenni, Michael and Jesus! This team did such a fantastic job! Jenni & Jesus helped me figure out what granite I was wanting, helped me with choosing an edging style and found sinks for me that were a heck of a lot less then Home Depot and looked just like the fancy Kholer sink I was about to drop a couple hundred on! Michael came out on time to measure everything and was very quick and efficient. Jesus arrived on time and got to work right away installing our new counters and sinks in both of our bathrooms! They look amazing! I will FOR SURE being going back to Accent Marble & Granite when its time to do the kitchen! They also carry engineered and solid surface counter tops as well! So they are a one stop shop for sure. Also it is family owned and operated and I always feel good supporting the small guys!
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Alex W.
Date: 2014-04-23 16:13:03
We'd had a bad experience with another granite company in the Valley, so we were relieved when we found Accent Marble & Granite. The salesperson (believe his name was Chuck) came out and measured everything for us and walked us through all our different options and pricing. They were a little more expensive than the company we'd had a bad experience with, but with something as expensive and permanent as granite, it was more than worth the extra cost. Chuck met us out at the granite yard (On a Saturday, which was great for our schedule) when we were ready to pick slabs and helped us pick pieces that would match well. The only negative, which is why we can't give them 5 stars, was the actual install process. The workers that did the actual install were not very friendly. Obviously they're there to do a job, not be salespeople, so I don't expect that, but when you're installing a multi-thousand dollar product it would be nice to not have my questions answered gruffly. The installers left garbage (old wood from the previous install that had nails sticking out of it, as well as our old kitchen sink) on our garage floor with no explanation as to why. They dumped other unbagged garage into our container, which our garbage pick up company doesn't allow and will send out fines for. They left some sort of sticky grout or sealant on our garbage handle. They scratched and scuffed up our bathroom paint (not in counter top area... but on the opposite wall... clearly a mistake) All in all, I'd go here again for future granite needs in the area, but I'd request different installers.
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Steven J.
Date: 2025-01-15 21:15:10
After selecting our product at their showroom and submitting plans for a quote, I received quite a surprise! They fired me. Because I asked if they could throw in a couple vanity tops on my $12,000 order. So unprofessional and high and mighty acting. I would never attempt using them again as I wasted two weeks in the middle of our kitchen remodel
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Soo Jin M.
Date: 2014-05-15 16:25:03
I finally decided to replace my peninsula with matching granite in my kitchen. A guy came out and made some measurements 2 weeks ago and was throwing around fancy terminology for granite. I'm not going to know the scientific name of Venetian Gold. I ended up figuring out what it was and updating the guy later. He tells me he found a leftover piece that should match, fit and would be cheaper since its a remnant. I go to AZ Tile and it looks a bit pale. Sure enough when I went with a piece of my granite (luckily we were going to do the backsplash and so was able to take off the 4inch border) it wasn't even close. Disaster averted. The reason for my rating is this: it took 2 trips to pick out a slab at the AZ tile, which nobody met me for either. They were very helpful and patient at AZ tile and granite which helped the process. The initial trip by the salesman was a complete waste. He measured, and thought he knew what kind of granite it was which was later corrected by myself. Another person came 2 weeks later and did a final measurement for the countertop anyway. So ultimately this first appointment was to just meet the guy that would leave my emails and messages unanswered for about a week before responding. In the process I received 3 different bids which I wasn't very confident was correctly done in the end but just wanted it done. And finally, since I knew exactly what I wanted and it was only a matter of finding a slab that matched my existing counter which I did myself in about ten days, why did it take almost a full month from the first appointment to the last?? I thought the process was very drawn out which I would have been more patient for if someone was more responsive to my emails and told me exactly what to expect and when.
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21609 N 12th Ave Ste 800, Phoenix, AZ 85027