About A1 Quality Stone — Ranked №8 Countertop Fabricator and Installer in San Antonio, TX
45.06
total score
The main rating value calculated from more than 30 indicators.
Exact value: 45.059394 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
A1 Quality Stone, founded in 2008, ranked number 8 in San Antonio, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included A1 Quality Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
A1 Quality Stone: Total Score & Key Ratings
The Total Score of 45.06 out of 100 achieved by A1 Quality Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — A1 Quality Stone has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.01 out of 5.
You can read detailed information and evaluations from our independent research of A1 Quality Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact A1 Quality Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about A1 Quality Stone
Modern countertops are not just functional furniture pieces for placing objects. These are real works of art that charm, please the eye, and demonstrate luxury. Stone countertops with original patterns perfectly cope with this task. Stone furniture will be the main decoration of your interior. Contact A1 Quality Stone to order custom products for your kitchens or bathrooms. A free visit and room estimation are included in the cost of new countertops. The fabrication process is developed, taking all intricacies of slab processing to guarantee furniture integrity and prolong its serviceability.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 4
Google
n/a
reviews: n/a
YELP
5
reviews: 4
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.007407 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of A1 Quality Stone as Excellent.
Our mystery shopper research revealed that the staff at A1 Quality Stone provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with A1 Quality Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting A1 Quality Stone directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of A1 Quality Stone as Excellent.
The staff member from A1 Quality Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at A1 Quality Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.3
Established
Company Age
A1 Quality Stone is an established company, operating since 2008.
According to our research, A1 Quality Stone has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting A1 Quality Stone directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that A1 Quality Stone has a dedicated office.
Our research revealed that A1 Quality Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting A1 Quality Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that A1 Quality Stone has its own production facility.
Our research revealed that A1 Quality Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting A1 Quality Stone directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
A1 Quality Stone does not offer discounts for veterans.
Based on our mystery shopper research, we found that A1 Quality Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting A1 Quality Stone directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of A1 Quality Stone as Standard.
During our research, A1 Quality Stone quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by A1 Quality Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with A1 Quality Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of A1 Quality Stone as Standard.
A1 Quality Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by A1 Quality Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from A1 Quality Stone.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from A1 Quality Stone.
Unfortunately, A1 Quality Stone did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, A1 Quality Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting A1 Quality Stone directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from A1 Quality Stone.
Unfortunately, A1 Quality Stone did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of A1 Quality Stone, which is recognized in our rankings for other parameters. We recommend reaching out to A1 Quality Stone directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of A1 Quality Stone
Accepts Credit Cards
Open to All
Reviews about A1 Quality Stone
All (4)
Yelp (4)
Source:Yelp
Kimberly E.
Date: 2021-06-09 23:25:26
These guys are excellent! Very conscientious when doing their work and take pride in what they do. All about pleasing the customer and providing great quality. We have quartz that has dark veins that really stand out. They went out of their way to match up veins at all of the seems in our counter tops and backsplash so it's virtually seemless.
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Source:Yelp
Jan T.
Date: 2019-10-06 19:35:35
Mike Ulmer is one of the best contractors I've ever had the pleasure to work with! His attention to every detail was extraordinary and his professional approach to every project has been outstanding. I would highly recommend Michael!!
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Source:Yelp
Monica C.
Date: 2019-07-28 19:41:29
I had A1 Quality Stone fabricate and install new countertops for four bath vanities, kitchen, wet bar, and a large 14 foot kitchen island in full Alamo Heights remodel. Mike was very conscientious and professional, kept us within our budget, made great suggestions regarding materials, under-mount sinks, backsplashes, and seam placement and discussed everything in detail -- in advance. He made certain the cabinets were level before & after installation. I appreciated his attention to detail & commitment to perfection! We came in "on time" and on budget! I highly recommend A1 Quality Stone!
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Source:Yelp
Ashley N.
Date: 2013-06-22 17:38:05
We were referred to Quality One Granite by a granite wholesaler because we were looking for someone to cut a few patio pavers. Upon arrival we were greeted by one helpful employee who put us in contact with owner, Kevin Otto. He was incredibly accommodating, especially since our request was not one they are used to getting. He had our pavers cut and on our way for a very fair price within 20 minutes. If this is the type of service we got for a job that is out of the box for them I can only imagine the service one would receive if having granite work done.
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Source:
FAQ About A1 Quality Stone — Based on Independent Research
What materials can I order a countertop from A1 Quality Stone?
During our independent research, we found that A1 Quality Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by A1 Quality Stone’s clients in San Antonio, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does A1 Quality Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, A1 Quality Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does A1 Quality Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by A1 Quality Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does A1 Quality Stone most often implement in San Antonio, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that A1 Quality Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of A1 Quality Stone?
The company’s office is located at , but its work is not limited to just the city of San Antonio, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does A1 Quality Stone work with?
Like many participants in our rating, A1 Quality Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, A1 Quality Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does A1 Quality Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether A1 Quality Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does A1 Quality Stone offer any discounts on countertop fabrication in San Antonio, TX?
According to our research, A1 Quality Stone does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, A1 Quality Stone may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of A1 Quality Stone in San Antonio, TX?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from A1 Quality Stone. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from A1 Quality Stone?
Yes, according to our research, A1 Quality Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at A1 Quality Stone?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from A1 Quality Stone in San Antonio, TX. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take A1 Quality Stone to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from A1 Quality Stone in San Antonio, TX. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does A1 Quality Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, A1 Quality Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does A1 Quality Stone provide for its work?
According to our information and industry practice, A1 Quality Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact A1 Quality Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on A1 Quality Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
A1 Quality Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let A1 Quality Stone know that you found them through the National Ranking Countertops Contractors!