Examples of works performed by 3D Countertops

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About 3D Countertops - Ranked No. 5 Countertop Fabricator and Installer in Jacksonville, FL (2026)

66.15

total score

The main rating value calculated from more than 30 indicators.
Exact value: 66.148535 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

3D Countertops, founded in 1996, ranked number 5 in the 2026 Countertops Contractors ranking for Jacksonville, FL.

We included 3D Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

3D Countertops: Total Score & Key Ratings

The Total Score of 66.15 out of 100 achieved by 3D Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — 3D Countertops has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.39 out of 5.

You can read detailed information and evaluations from our independent research of 3D Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact 3D Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

For the November 2026 ranking update, we refreshed public review data and recalculated the scores. We retained the earlier Mystery Shopper findings; those checks were not repeated for this update. The ranking year is not the date of every observation on this page.

General information about 3D Countertops

3D Countertops is a family-owned business with over-20-year expertise. Dedicated craftsmen united their knowledge to produce luxurious granite and quartz countertops. Nowadays, the company has a full-fledged facility with modern machinery to process slabs. Employees get in close contact with clients to find out the necessary information. Custom furniture pieces are produced based on clients’ demands. The enterprise offers a wide range of patterns. Countertops serve for many years due to physical strength preservation. Employees cater to both individual customers and legal entities.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.391439 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

1.8

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

1.7

Slow

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of 3D Countertops

Delivery

In-store pickup

Onsite services

Same-day delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Wi-Fi

Free Wi-Fi

Checks

Credit cards

Debit cards

Countertop Installation

Cabinetry

Granite supplier

Bathroom remodeler

Cabinet maker

Cabinet store

Countertop contractor

Countertop store

Kitchen remodeler

Marble supplier

Reviews about 3D Countertops

All (13)

Google (10)

Yelp (3)

Source: icon-google Google
avatar

Tiffney Evans

Date: 2026-10-18 17:44:41

Workman ship great and install guys were very efficient and courteous. Only misgiving was initial pricing vs final pricing had to call them out on discrepancy

Source: icon-google Google
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Danette Green

Date: 2026-10-14 18:00:04

From beginning to end the whole team was amazing and communicated and wanted me to get exactly what I wanted- I couldn’t be more thrilled with my new vanity! Highly recommend

Source: icon-google Google
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Sherri Bateh

Date: 2026-10-06 19:06:57

Excellent company to work with and the finished project was amazing! The turnaround time was less than a week. Carlos is wonderful and excellent at what he does. Daisy was very kind and efficient! Highly recommend this company!

Source: icon-google Google
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Nick Ryan

Date: 2024-11-20 14:49:16

Beautiful countertop at a reasonable price. Carlos is a craftsman, excellent fit and finish. Great people to work with. Just had my 2nd kitchen bath countertops done. Excellent quality and workmanship, fantastic service. Highly recommend.

Source: icon-google Google
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Danielle Moore

Date: 2024-06-24 18:02:35

Had an amazing experience getting my granite countertops even had a hiccup on my part and they were there to help me. Definitely would recommend they were thorough courteous and fair priced compared to all the others.

Source: icon-google Google
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Mayra

Date: 2024-03-21 16:23:23

Paulo, Magdiel, and Lenner, worked hard on our quartz countertops to make them look perfect! They were professional and so efficient. We are very happy with our new kitchen! Thank you!

Source: icon-google Google
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Brian Drumm

Date: 2024-02-12 19:54:31

Very frustrating experience with 3D Countertops and their subcontractors. We had new quartz countertops installed and paid 3D $450 for “plumbing services” to hook back up our plumbing with our new sink and counters. The plumbing they did has the disposal lower than the outlet pipe, which isn’t up to code and will cause water to travel “uphill”, which will result in standing water in the disposal. I’m now having to pay my own plumber to come out and fix this sloppy work. Their plumber stood by this work (I urge you to send this picture to your own plumber and ask if this is good work). I tried for days to get a solution with 3D. They keep telling me they will call me but still wont. Will not be doing business with them again. Edit: They are standing by this work. You can judge for yourself.

Source: icon-google Google
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Drake Dean

Date: 2024-01-25 23:48:46

I would recommend 3D countertops to anyone. Not only are the counters beautiful but their customer service is excellent. They are very quick to respond and their technicians are kind and clean up after themselves when the job is done.

Source: icon-google Google
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L

Date: 2023-12-31 17:42:50

Our 3D Quartz countertops look amazing! Ely,Mark, and the 3D team were great to work with on the project. They handled all the details and coordination of removal and installation of the backsplash as well as our countertops. Would us 3D again without hesitation!

Source: icon-google Google
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Dustin Muyres

Date: 2023-10-25 17:10:01

The team at 3D Countertops went above and beyond to deliver everything we wanted with our counters. I stopped in their shop expecting to look around at multiple places, but after talking with their team, we purchased on the spot. Their prices were competitive, but what sold us was the quality of their work. We got a waterfall edge and the craftsmanship is perfect. They matched the veining and the seam isn't visible. Very happy we went with 3D Countertops. I highly recommend them.

Source: icon-google Yelp
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Hunter M.

Date: 2025-12-12 15:38:49

In deciding on a fabricator, I considered the price quoted as a material factor. The quote I signed from 3D listed "labor - template and fabrication" without a specific number but rather as a component of the total quote. The quote I signed from 3D also stated: "once this agreement is signed, no adjustments can be made ... to any of the above items." Despite this, after I signed the contract and after 3D took delivery of the granite slabs I selected from the wholesaler, 3D told me that they messed up the math on the amount of square feet in my countertop and that I would need to pay $1,700+ more than the price I approved -- despite the fact that 3D's own contract states that there could be no adjustments. I attempted to reach a satisfactory solution with management, but learned that 3D believes its customers are responsible for 3D's own math errors even though -- a. 3D's sales guy had 25 years experience in the business -- b. the contract did not provide any square footage so I had no opportunity to see that 3D made a math error -- c. 3D's own contract indicates no adjustments could be made. As customers, we rely on the accuracy of quotes provided to us in order to make decisions. 3D had the requisite experience to do the math correctly the first time and quote a larger price to me before I signed the contract -- and then I would have the opportunity to select a different fabricator. This business practice of providing an erroneous quote, only to demand the customer pay more after service has started is wrong. I am curious if anyone else has had a similar experience with 3D Countertops. I also learned in this process that 3D charged me 40% more for the slabs than what 3D paid to the wholesaler -- and this was on top of the cost to fabricate and added cost for 3D's alleged math error. In short, I paid a 40% mark-up on the materials and then was asked to pay about 90% more than the original fabrication cost quoted because of the alleged math error. That's a lot of missing transparency. The fabrication part of it was good. The business part of it and missing transparency was horrible. Find another fabricator.

Source: icon-google Yelp
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Grenda A.

Date: 2025-01-12 18:26:17

I didn't go with 3D Countertops. I was told about the different stones they offered, different types of stones are different prices. Once the sales person came. He tells me no matter what stone that I pick, it's all the same price...I said, that doesn't make since to charge one price no matter what stone that I choose. At that point, I just wanted him out of my house. I went with a different company

Source: icon-google Yelp
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Sandra K.

Date: 2025-01-11 15:36:40

Unreliable on phone , emails and text , doesn't return phone calls . Months to finish install

FAQ About 3D Countertops — Based on Independent Research

What materials can I order a countertop from 3D Countertops?

What types of spaces does 3D Countertops fabricate countertops for?

What shapes of kitchen countertops does 3D Countertops fabricate?

What countertop design styles does 3D Countertops most often implement in Jacksonville, FL?

What is the service area of 3D Countertops?

What types of clients does 3D Countertops work with?

Does 3D Countertops have its own countertop fabrication facility?

Does 3D Countertops offer any discounts on countertop fabrication in Jacksonville, FL?

What is the price category of 3D Countertops in Jacksonville, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from 3D Countertops?

What is the fabrication and installation timeline for a countertop at 3D Countertops?

How long does it take 3D Countertops to prepare a quote for countertop fabrication and installation?

Does 3D Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does 3D Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on 3D Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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