Hello Bar Image

October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

Read More close
contractor place 5
Jacksonville, FL City Rating: We have identified this city as the primary city for this contractor.

3D Countertops

since 1996

Examples of works performed by 3D Countertops

company-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About 3D Countertops — Ranked №5 Countertop Fabricator and Installer in Jacksonville, FL

65.8

total score

The main rating value calculated from more than 30 indicators.
Exact value: 65.802989 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

3D Countertops, founded in 1996, ranked number 5 in Jacksonville, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included 3D Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

3D Countertops: Total Score & Key Ratings

The Total Score of 65.8 out of 100 achieved by 3D Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — 3D Countertops has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.48 out of 5.

You can read detailed information and evaluations from our independent research of 3D Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact 3D Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about 3D Countertops

3D Countertops is a family-owned business with over-20-year expertise. Dedicated craftsmen united their knowledge to produce luxurious granite and quartz countertops. Nowadays, the company has a full-fledged facility with modern machinery to process slabs. Employees get in close contact with clients to find out the necessary information. Custom furniture pieces are produced based on clients’ demands. The enterprise offers a wide range of patterns. Countertops serve for many years due to physical strength preservation. Employees cater to both individual customers and legal entities.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.476624 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

4.9

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

1.7

Slow

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of 3D Countertops

Delivery

In-store pickup

Onsite services

Same-day delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Wi-Fi

Free Wi-Fi

Checks

Credit cards

Debit cards

Countertop Installation

Cabinetry

Granite supplier

Bathroom remodeler

Cabinet maker

Cabinet store

Countertop contractor

Countertop store

Kitchen remodeler

Marble supplier

Reviews about 3D Countertops

All (11)

Google (11)

Source: icon-google Google
avatar

Crystal patton

Date: 2023-10-09 21:02:15

The most amazing company by far. They definitely put their customers first and make sure that they are taken care of fully. My experience with them was amazing. Their customer service is what all businesses should strive to be which unfortunately in this day& time is hard to find. They did a wonderful job installing my countertops. And my new sink, they also were so kind to come back. When we got chips in our countertop, that was our fault months after install. And they came out and fixed it no charge. I also accidentally broke my cutting board. And they replaced it at no charge, they have been absolutely wonderful. The communication is great, and they follow-up really well. Very happy with my experience with them. And not to mention, they had the best prices in town and some of the best quality Stone That I found. I hands down, recommend them to anybody Looking to have counter tops done. They definitely are the best in Jacksonville.

Source: icon-google Google
avatar

Nadia Jones

Date: 2023-02-15 15:42:28

DO NOT HIRE THEM! After seeing their ad for a quartz countertop special that included a free sink AND plumbing included, I hired 3D Countertops to replace my countertops in my small kitchen. The work started nearly three weeks ago. It took them only a few hours to install the new countertops. However, the project is incomplete and I have not heard from them despite repeated attempts to get them to finish the job. #1. They did NOT do the plumbing as advertised. I had to hire someone to reinstall my plumbing and garbage disposal because after three days, I needed my sink. #2. They left a big hole in my wall which apparently was not planned for despite the plan to cut down my counter. You can see right through to the outer wall and studs. Now I need to hire someone to drywall and repaint the area, possibly the entire wall. #3 When they came to measure and cut a template for the new countertops, they did not plan for my electrical outlet and garbage disposal switch near my sink. The switch for my garbage disposal is now hanging UNDER and BEHIND my kitchen sink making my garbage disposal unusable because I cannot even reach the switch without trying to bend my wrist in a very uncomfortable, awkward way. The plumber who I hired to reinstall my garbage disposal and connect by sink said he'd never seen anything like it. The switch and outlet are both just hanging under the counters. I followed up many times with John who said they would send an electrician to fix my electrical outlet and someone to patch up the hole. An electrician came by to assess the work but he later told me that 3D has not approved the work as it will require extensions and cutting into the drywall. All possible but will take work. #4 They did not bring the 4-inch backsplash from the countertops. I asked several times if someone would be dropping off the pieces. No response. Save yourself the trouble and hire a company that will actually complete the work and do it as advertised.

Source: icon-google Google
avatar

Joseph Simone

Date: 2021-12-28 17:14:22

Excellent selections, Mark was knowledgeable, professional, responsive, and extremely informative. The material was delivered and professionally installed within two weeks of ordering, right in time for the Holiday. Highly recommended.

Source: icon-google Google
avatar

Emanuel Elizeu

Date: 2019-10-19 01:00:32

If you want a really nice countertop go see Carlos. He was very helpful for us with the selection and design of our Kitchen and Bathrooms.The installation was done professionally. Great quality & superb craftsmanship. I would highly recommend him to anyone.

Source: icon-google Google
avatar

Danielle Moore

Date: 2024-06-24 18:02:35

Had an amazing experience getting my granite countertops even had a hiccup on my part and they were there to help me. Definitely would recommend they were thorough courteous and fair priced compared to all the others.

Source: icon-google Google
avatar

Drake Dean

Date: 2024-01-25 23:48:46

I would recommend 3D countertops to anyone. Not only are the counters beautiful but their customer service is excellent. They are very quick to respond and their technicians are kind and clean up after themselves when the job is done.

Source: icon-google Google
avatar

L

Date: 2023-12-31 17:42:50

Our 3D Quartz countertops look amazing! Ely,Mark, and the 3D team were great to work with on the project. They handled all the details and coordination of removal and installation of the backsplash as well as our countertops. Would us 3D again without hesitation!

Source: icon-google Google
avatar

Brian Drumm

Date: 2024-02-12 19:54:31

Very frustrating experience with 3D Countertops and their subcontractors. We had new quartz countertops installed and paid 3D $450 for “plumbing services” to hook back up our plumbing with our new sink and counters. The plumbing they did has the disposal lower than the outlet pipe, which isn’t up to code and will cause water to travel “uphill”, which will result in standing water in the disposal. I’m now having to pay my own plumber to come out and fix this sloppy work. Their plumber stood by this work (I urge you to send this picture to your own plumber and ask if this is good work). I tried for days to get a solution with 3D. They keep telling me they will call me but still wont. Will not be doing business with them again. Edit: They are standing by this work. You can judge for yourself.

Source: icon-google Google
avatar

Nick Ryan

Date: 2024-11-20 14:49:16

Beautiful countertop at a reasonable price. Carlos is a craftsman, excellent fit and finish. Great people to work with. Just had my 2nd kitchen bath countertops done. Excellent quality and workmanship, fantastic service. Highly recommend.

Source: icon-google Google
avatar

Dustin Muyres

Date: 2023-10-25 17:10:01

The team at 3D Countertops went above and beyond to deliver everything we wanted with our counters. I stopped in their shop expecting to look around at multiple places, but after talking with their team, we purchased on the spot. Their prices were competitive, but what sold us was the quality of their work. We got a waterfall edge and the craftsmanship is perfect. They matched the veining and the seam isn't visible. Very happy we went with 3D Countertops. I highly recommend them.

Source: icon-google Google
avatar

Mayra

Date: 2024-03-21 16:23:23

Paulo, Magdiel, and Lenner, worked hard on our quartz countertops to make them look perfect! They were professional and so efficient. We are very happy with our new kitchen! Thank you!

FAQ About 3D Countertops — Based on Independent Research

What materials can I order a countertop from 3D Countertops?

What types of spaces does 3D Countertops fabricate countertops for?

What shapes of kitchen countertops does 3D Countertops fabricate?

What countertop design styles does 3D Countertops most often implement in Jacksonville, FL?

What is the service area of 3D Countertops?

What types of clients does 3D Countertops work with?

Does 3D Countertops have its own countertop fabrication facility?

Does 3D Countertops offer any discounts on countertop fabrication in Jacksonville, FL?

What is the price category of 3D Countertops in Jacksonville, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from 3D Countertops?

What is the fabrication and installation timeline for a countertop at 3D Countertops?

How long does it take 3D Countertops to prepare a quote for countertop fabrication and installation?

Does 3D Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does 3D Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on 3D Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact 3D Countertops for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.