101 Countertops

We rate the staff friendliness of 101 Countertops as Very Good. During our research, the staff at 101 Countertops demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with 101 Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting 101 Countertops directly to better understand their approach to customer service.

We rate the staff expertise of 101 Countertops as Excellent. The staff member from 101 Countertops who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at 101 Countertops may vary. We recommend contacting the company directly for more comprehensive information.

101 Countertops is an emerging company, established in 2015. Our research showed that 101 Countertops began operating in 2015, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting 101 Countertops directly to confirm the company’s age.

We note that 101 Countertops has a dedicated office. Our research revealed that 101 Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting 101 Countertops directly to confirm the latest details.

We note that 101 Countertops has its own production facility. Our research revealed that 101 Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting 101 Countertops directly to confirm the accuracy of this data.

101 Countertops does not offer discounts for veterans. Based on our mystery shopper research, we found that 101 Countertops does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting 101 Countertops directly for confirmation.

We rate the production time of 101 Countertops as Very Fast. Our mystery shopper research revealed that 101 Countertops quoted a project completion time of 14 days. This is the fastest possible time, placing them in the Very Fast category. 101 Countertops is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by 101 Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with 101 Countertops.

We rate the deposit level of 101 Countertops as Standard. 101 Countertops requested a deposit of 60%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by 101 Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from 101 Countertops.

We rate the quote preparation speed of 101 Countertops as Slow. Our mystery shopper research showed that 101 Countertops took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with 101 Countertops in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with 101 Countertops.

We rate the price level of 101 Countertops as Low. Our mystery shopper research revealed that 101 Countertops offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $77.04 per square foot, while for Carrara Morro quartz, the price was $70.07. These prices fall into the Low category, making 101 Countertops an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $6425 for Calacatta Idilio quartz and $5844 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from 101 Countertops.