Hello Bar Image

Now on our site — Yelp reviews directly in contractor profiles!
We’ve added real Yelp user reviews for over 1,400 companies. Finding the right contractor just got even easier.

Read More
close
contractor place 3
Menifee, CA City Rating: We have identified this city as the primary city for this contractor.

Urban Stone

since

Examples of works performed by Urban Stone

company-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photo

Get a free estimate:

Click to call

About Urban Stone — Ranked №3 Countertop Fabricator and Installer in Menifee, CA

64.56

total score

The main rating value calculated from more than 30 indicators.
Exact value: 64.564826 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Urban Stone ranked number 3 in Menifee, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Urban Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Urban Stone: Total Score & Key Ratings

The Total Score of 64.56 out of 100 achieved by Urban Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Urban Stone has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.57 out of 5.

You can read detailed information and evaluations from our independent research of Urban Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Urban Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Urban Stone

If you want the best results from your next countertop project, you should hire a countertop fabricator that has expertise. From the first step to the finished countertop, the company's team is there to help. The designs, cuts, deliveries, and installations will all be completed by their in-house staff. They provide countertop services to the counties of San Diego, Riverside, and Orange. In any countertop task, they uphold the excellent standards of an American firm while maintaining the heart of a family-owned business. Their primary focus is on commercial building, and the vast majority of current projects are multifamily complexes. But, they do accept residential countertop contracts.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.573866 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

3

Good

Company Age

0

No Data

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Urban Stone

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

Accepts Credit Cards

Offers Military Discount

Open to All

On-site services

Countertop Installation

Contractor

Countertop contractor

Marble contractor

Stone cutter

Reviews about Urban Stone

All (11)

Google (1)

Yelp (10)

Source: icon-google Google
avatar

Laura S

Date: 2021-07-24 01:29:29

The quality of the work at Urban Stone is second to none. We picked out a beautiful slab in their slab yard and had them fabricate a floating sink as well as a bar counter top and backsplash from the slab. From the technology they use to fabricate & share designs to the years of experience & trust we had in the team to the installation - they stand above the rest. Eric, the business owner, is very talented and Jesus & James did an excellent job with installation. We also appreciated the customer service from Talia and Kelsey. Their marketing team, led by Grace, is super talented. I would highly recommend them: precision, service, quality, and reasonable pricing.

Source: icon-google Yelp
avatar

Ryan H.

Date: 2024-10-06 01:13:02

Katie at Urban Stone did a fantastic job for us. We redesigned, changed our minds on product and basically threw every curve ball possible at her. she and her team handled it all, worked with us and setup the install around our travel schedule. Communicated with us all the way thru (even though we we out of the country), followed thru and even installed the sink. wish there were more stars to give.

Source: icon-google Yelp
avatar

Michael B.

Date: 2022-05-19 15:52:30

We used urban stone for our kitchen renovation. The urban team from start to finish was easy to work with. On every step of the project from material selection to the final installation they were extremely honest, helpful, professional, clean, and early to all appointments. I will use them for any other renovation projects and recommend they to anyone that has a solid surface need. Thank you Urban stone team.

Source: icon-google Yelp
avatar

Stephanie M.

Date: 2022-01-22 16:15:03

Urban Stone was amazing to work with -- from the initial phone calls to get information all the way to install. I tend to have seemingly endless questions and the front office handled all of them so well. This was a partial DIY project and I appreciated Eric giving me his honest opinion, a lot of contractors would have just told you what you wanted to hear and I really value when I can trust someone...no BS. The stone supplier also highly recommended them, which was huge! The install went very well, they were professional and did a great job. I have already referred two people to Urban Stone! Thanks everyone, we LOVE our counters!

Source: icon-google Yelp
avatar

John B.

Date: 2021-07-24 19:01:49

I had to write a review after my experience with Urban Stone. Eric and his team were so professional and his expertise dealing with stone and home design was impressive - clearly years of experience in the business and it showed! Our project came out beautiful and exactly as we had envisioned. Thanks so much to our installers - Jesus and James as well. Highly recommend this company for any stone projects you may be considering.

Source: icon-google Yelp
avatar

Laura S.

Date: 2021-07-24 01:29:09

The quality of the work at Urban Stone is second to none. We picked out a beautiful slab in their slab yard and had them fabricate a floating sink as well as a bar counter top and backsplash from the slab. From the technology they use to fabricate & share designs to the years of experience & trust we had in the team to the installation - they stand above the rest. Eric, the business owner, is very talented and Jesus & James did an excellent job with installation. We also appreciated the customer service from Talia and Kelsey. Their marketing team, led by Grace, is super talented. I would highly recommend them: precision, service, quality, and reasonable pricing.

Source: icon-google Yelp
avatar

Juan S.

Date: 2021-07-20 13:38:35

Had and amazing experience with this project. The entire process was simplified and customized to our specific needs. Definitely a red-carpet feel from the entire team. Urban will be our go-to for our next countertop project!

Source: icon-google Yelp
avatar

Amy S.

Date: 2021-02-16 18:04:11

Urban Stone was the BEST for the countertop portion of my home remodel. Their whole team was super helpful and their customer service exceeded all expectations. Their recommended product is great quality and and beautiful! We would highly recommend Urban Stone for any countertop project you are considering.

Source: icon-google Yelp
avatar

KristinandJoseph D.

Date: 2021-01-22 19:49:05

We have used Urban Stone for all of our countertops on multiple projects. The quality and customer service was excellent. Eric the gentleman who installed our kitchen was amazing and so kind.

Source: icon-google Yelp
avatar

J B.

Date: 2018-02-14 20:46:35

After a search of several contractors we decided on Urban Stone and am glad we did. Wonderful company to work with. Their customer service and communication throughout the project was awesome. Can't recommend them highly enough!

Source: icon-google Yelp
avatar

Jemeleth K.

Date: 2021-11-30 04:26:55

I would not recommend this business at all. For starters, dealing with the staff became embarrassing because the gal helping us could barely remember what we discussed or just didn't care enough to follow the instructions I laid out for her (I drove there and chatted with her pretty extensively) and frankly this same girl couldn't research or find tiles based on the specs. The entire team felt disjointed - they constantly referred us to Eric, who takes measurements at the home etc but he would then defer us back to the front admin gals and this process would repeat over a couple of months. At the end of the project, after waiting for the material, for designs and for an installation date - the guys install two very large porcelain slabs that are not book-matched (designs showed they were). The book-matching was essentially what we asked for from the beginning. Per Eric, They couldn't guarantee their designs apparently and we were stuck with them in the walls... they offered us a discount but ultimately we weren't happy with the final outcome and walked away from them entirely. I'm not exaggerating when I say, this business definitely tested my patience and I can not and will not encourage anyone else to work with these guys especially for a high-end home. What a terrible experience!

FAQ About Urban Stone — Based on Independent Research

What materials can I order a countertop from Urban Stone?

What types of spaces does Urban Stone fabricate countertops for?

What shapes of kitchen countertops does Urban Stone fabricate?

What countertop design styles does Urban Stone most often implement in Menifee, CA?

What is the service area of Urban Stone?

What types of clients does Urban Stone work with?

Does Urban Stone have its own countertop fabrication facility?

Does Urban Stone offer any discounts on countertop fabrication in Menifee, CA?

What is the price category of Urban Stone in Menifee, CA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Urban Stone?

What is the fabrication and installation timeline for a countertop at Urban Stone?

How long does it take Urban Stone to prepare a quote for countertop fabrication and installation?

Does Urban Stone offer cutouts for sinks, cooktops, or other elements?

What guarantees does Urban Stone provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Urban Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact Urban Stone for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.