Upstate Granite Solutions
since 2014
Examples of works performed by Upstate Granite Solutions
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About Upstate Granite Solutions
total score
Exact value: 60.905146 out of 100.
This local company has been known in the local market for more than 7 years and has received a lot of positive feedback from numerous customers. Upstate Granite Solutions specializes in fabricating and installing natural stone countertops in Greenville. More than 900 stone slabs made of granite, marble, quartz and quartzite are demonstrated in the company’s showroom. More than a thousand options can be ordered by catalog. The company's designers help each client to select the most attractive, cost-effective and ergonomic solution for any room in the house or for commercial purposes.
Customer Feedback Score
reviews: 323
YELP
reviews: 13
reviews: 44
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
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Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
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Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Upstate Granite Solutions for a Free Estimate
2840 New Easley Hwy, Greenville, SC 29611
Additional benefits of Upstate Granite Solutions
Identifies as veteran-owned
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Veteran-owned
Offers Military Discount
Open to All
In store shopping
Countertop Installation
Kitchen & Bath
Countertop store
Bathroom remodeler
Granite supplier
Kitchen remodeler
Marble supplier
Stone supplier
Tile contractor
Reviews about Upstate Granite Solutions
All (17)
Google (13)
Facebook (4)
Debbie Barton
Date: 2024-06-22 14:01:34
First of all, they have great customer service. Lee was my designer and he was great. John did my template and pointed out where I was going to have a problem. He gave me several suggestions so I could have it fixed before they were installed. Leo and Courtland did the install and knew what they were doing, they did a great job. I was very pleased.
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Jed Sorensen
Date: 2024-01-15 00:09:16
I hate to give a bad review but our experience with Upstate Granite was terrible. The worst part was installation. Or fabrication. Or templating. It’s hard to say. Our home was new construction, not a remodel or update. We have an Isokern fireplace and selected natural stone with some unique qualities and a layout to ensure the stone looked like it was cut from one piece (which was an extra charge). That process was very stressful and we had to drive out to the showroom and track down help at their site to get confirmation the slabs that we had reserved and put a deposit on were still available. We thought we were good to go then. I am still amazed at how bad the installation was. You can see in the picture that the fireplace surround is terribly crooked. One side is more than 1/4 inch higher than the other side. None of the three pieces is even close to level. When we asked Upstate Granite to come back out, they sent the original installer, who argued that he had to match the top of the inside of the fire box. We honestly didn’t check the level initially, but when the mantel was installed, the bad installation was glaringly obvious. Were we supposed to check his work? We don’t install fireplace marble for a living. The backsplash panels on each side of the kitchen sink are also very poorly installed. Either the templating was bad or the fabrication was bad, but the gaps on the left side and the gap under the cabinet light rails are inconsistent and way too big. The installer argued that replacing them might damage the rest of the backsplash and the walls. In the end we will be installing fireplace doors to cover the crooked fireplace marble, for an additional $2600.00 and are still considering options for the kitchen backsplash. Also, of the 4 different types of sinks we had in 9 places, 3 of them had to be redone because they cut the hole the wrong size. Based on our experience (June -July 2023)we cannot recommend Upstate Granite. If you do go with them, you should be ready to check their work every step of the way.
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John Grubbs
Date: 2024-10-17 18:25:15
Our experience with Upstate Granite Solutions was very pleasant. The team showed up on time and were very professional and finished the job in short order. Extremely pleased!
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Terri Brasile
Date: 2024-02-05 23:34:55
I love my granite! They did a great job. It was a wonderful experience when you’re building a new home and everything has to fit into place. They are very accommodating. They have so many granite material to choose from!
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Brittany Keith
Date: 2024-06-09 17:31:11
Best customer service available...hands down. The treatment we received at the showroom was incredibly helpful and professional. The team was friendly & knowledgeable and not the least bit pushy. I wish this standard of customer service were everywhere. We are extactic with our quartz, marble and fixtures and will 100% go back to Upstate Granite Solutions for any future projects!
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Family Heuvel
Date: 2024-08-02 16:53:34
Loved the quality and service that was provided to us. We decided to style our gazebo with a beautiful slab of granite and it did not disappoint at all. From consultation to installment, the company worked with us every step of the way and ensured we are completely satisfied.
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Matt Miller
Date: 2024-05-28 20:47:49
I had two custom countertops made for some guest bathrooms at our home. Everything from initial consultation to verification of measurements and material selection was professional. I worked with designer Kyle who kept me informed every step of the way and provided detailed drawings of finished product prior to sign off. Everyone in the showroom was friendly and made the purchase stress free. I have other projects down the road and I will definitely use Upstate Granite Solutions again!
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Ron Pouliot
Date: 2024-05-22 12:00:54
We remodeled an older home with a 16' run counter top with a dog leg. The experience was terrific from the sales rep through the final sealing of our granite top. We highly recommend that anyone considering replacing their counter tops look at Upstate Granite Solutions.
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Kelly Gaulden
Date: 2024-05-31 03:34:43
We are so pleased with our new counters and sink from upstate Granite Solutions. The showroom staff was helpful and gave us plenty of freedom to browse. Kyle, our designer, was very responsive and answered all our questions. The technician who came to do measurements was friendly and precise. The installation went smoothly as well!
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Rusty Smith
Date: 2023-09-14 14:55:30
Upstate Granite Solutions was absolutely incredible! The customer service from every aspect was highly professional! The product, installation, and follow up, was far above any company that I’ve dealt with in years. I would highly recommend Upstate Granite Solutions for your home or business. Well Done!!
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Sharon Holliday
Date: 2025-01-17 14:22:12
Upstate Granite Solutions just installed granite countertops in our kitchen and we could not be happier. The whole process from working with Lee (Sales) to measurement to installation with Alex and Courtland could not have gone better. The price was fair, the countertops fit perfectly, the seams are barely noticeable and everything had been cleaned up when the job was complete. We highly recommend Upstate Granite Solutions!
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Lucille Roth
Date: 2024-11-25 23:25:56
Excellent professional service from entering the store to installers leaving our home. The kitchen was transformed from vintage formica beautiful granite. The sales team superb, the communications with scheduler timely, and the install team amazing. I give them top marks all the way!
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Anita Crook
Date: 2024-08-28 17:50:48
They have done awesome jobs for me. I love that they do it all…slabs, remnants, fabrication and installation. Rick Pardee was especially helpful in my last two jobs. Very professional and courteous. Would recommend them to anyone.
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Joyce Lewis
My licensed contractor recommended Upstate Granite and they did not disappoint. Beautiful work. They were patient, kind, and on target with their timing. I’m extremely happy.
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Carol Metzger Stephens
I had Upstate Granite Solutions install a new marble countertop in my remodeled kitchen in Oct of 2019. I was very pleased with the help selecting my new countertops and the laser technology they used to come to my house and measure for the installation. When they arrived to install my new countertops the installer said there was a crack in the countertop (before they even removed it from their truck) and they would not be installing it. To my shock the owner refused to replace the countertop that was cracked. He insisted that they would install it and repair the countertop using “standards established by the Natural Stone Institute “. The only choice the owner gave us was to install the damaged countertop or lose our deposit. I have never left a negative review for a company but every time I wipe down my countertop and see and feel the crack it upsets me so I decided to share my experience with this company. The owner absolutely refused to replace the damaged piece of the countertop. He really didn’t care that I was upset and didn’t want a cracked countertop installed. I had narrowed my decision down to 2 companies and feel I made a very bad decision to choose this company.
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Michelle Attaway Halbert
This company was so easy to work with. They communicated clearly about the process. I received quotes very quickly. They had a great selection. Our install was excellent and I can barely see the seam, it was lined up perfectly. I am so glad we chose this company!
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Deborah Maerkel
Unorganized, and missed their own deadlines, we went with someone else.
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2840 New Easley Hwy, Greenville, SC 29611