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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Richmond, VA City Rating: We have identified this city as the primary city for this contractor.

Universal Builder’s Choice Marble & Granite

since

Examples of works performed by Universal Builder’s Choice Marble & Granite

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About Universal Builder’s Choice Marble & Granite — Ranked №7 Countertop Fabricator and Installer in Richmond, VA

55.03

total score

The main rating value calculated from more than 30 indicators.
Exact value: 55.029747 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Universal Builder’s Choice Marble & Granite ranked number 7 in Richmond, VA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Universal Builder’s Choice Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Universal Builder’s Choice Marble & Granite: Total Score & Key Ratings

The Total Score of 55.03 out of 100 achieved by Universal Builder’s Choice Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Universal Builder’s Choice Marble & Granite has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.97 out of 5.

You can read detailed information and evaluations from our independent research of Universal Builder’s Choice Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Universal Builder’s Choice Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Universal Builder’s Choice Marble & Granite

Builder’s Choice Marble & Granite was founded by a family 20 years ago. Nowadays the business crafts and replaces stone countertops. It has hundreds of satisfied customers. There are managers and designers in staff of the company, who create an individual project for you. Skilled installers will do their work in the best way and you will be satisfied many years after installing a countertop. There are no intermediaries between customers and Builder’s Choice Marble & Granite, that’s why the company can supply countertops of high quality at reasonable cost.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.972222 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

0

No Data

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Universal Builder’s Choice Marble & Granite

Small business

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Service guarantee

Credit cards

Debit cards

Accepts Credit Cards

In store shopping

Countertop Installation

Cabinetry

Countertop store

Bathroom remodeler

Granite supplier

Marble supplier

Stone supplier

Reviews about Universal Builder’s Choice Marble & Granite

All (9)

Google (8)

Yelp (1)

Source: icon-google Google
avatar

4runninxit 4

Date: 2024-01-13 02:18:39

What a great experience from start to finish. Vincente made the entire process a breeze, from the initial walk down of the job to take measurements to the installation. He was easy to get ahold of and always called/texted immediately. He and his crew were on time and left the work area spotless. Could not be happier with quality of work and the customer service from Vincente who genuinely cared about getting my project completed. 10/10 would recommend.

Source: icon-google Google
avatar

Rhianna Beasley

Date: 2022-06-04 18:39:23

Vincente and his team went above and beyond with the countertop in my first home. It’s perfect for my kitchen!

Source: icon-google Google
avatar

S and L Legacy Contracting Team

Date: 2023-05-31 13:34:50

Great company . Having been working with Vicente and the crews for years . Highly recommended if you are looking for Quality and Service . Attention to details is very Vital to having a new countertop install and they never miss anything . Prices are very fair and it marches the end result . I can honestly say this company is satisfaction guaranteed .

Source: icon-google Google
avatar

William Dykes

Date: 2018-05-01 13:56:51

Horrible experience with these guys. They installed a new roof no my house. First off, they have you sign a contract that entitles them to all of the insurance money, no matter how much it costs them to install your roof. It's not based on their cost, but solely based on how much money they can squeeze out of you and the insurance company. My neighbor who used a different insurance company pocketed the difference between the insurance company and the roofers bill. Can't do that with these guys. Also, they had workers on my house late at night. My roof is really high and dangerous. I shouted for them to come down, multiple times and i called the supervisor who never returned my call. Finally, I'm pretty sure they are responsible for breaking a heating unit exhaust pipe in my attic, which was leaking carbon dioxide into the house. Finally, they left tape hanging from the roof, not sure if the tape was packaging or some sort of adhesive used for the roof, but it was dangling down from the roof edge in more than one location. Shoddy work, Never use these guys is my advice.

Source: icon-google Google
avatar

James Hutton

Date: 2023-03-20 23:25:10

Fransico and his men are great. I am amazed that someone can come to your home with a tape measure and add it to a tablet and cut the most perfect beautiful quatz countertop that my mind could not even imagine. I would higly recommend this company. (Their workmanship was perfection, it truly looks like a work of art)

Source: icon-google Google
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Nicole Lobo

Date: 2022-07-25 23:16:47

We used UBC for our kitchen remodel and went with granite. I picked out the stone from Triton. They made the transition look almost seamless and I was pleased with the sink and soap dispenser cut out. The edges were exactly what I wanted. They always answered all my questions and addressed my concerns. I am happy we went with them and would recommend them to anyone!

Source: icon-google Google
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Clara Wilson

Date: 2019-02-20 23:22:50

Love my counter tops, great company and employees, very professional and friendly.

Source: icon-google Google
avatar

Ala Tile Innovations, LLC

Date: 2023-11-09 19:23:15

Great company! Quick turnaround time, quality installation, honest and fair pricing. We have used them on multiple projects, including our personal home. I highly recommend Universal Builders Choice Marble & Granite.

Source: icon-google Yelp
avatar

Linda H.

Date: 2023-08-06 03:24:05

Our kitchen granite was the first step of our whole house remodel, and we are pleased. Everyone compliments the countertops and referred tile work provided by UBC. Technicians worked tirelessly with measurements on Monday morning and granite slabs delivered and installed on Tuesday just before Christmas!

FAQ About Universal Builder’s Choice Marble & Granite — Based on Independent Research

What materials can I order a countertop from Universal Builder’s Choice Marble & Granite?

What types of spaces does Universal Builder’s Choice Marble & Granite fabricate countertops for?

What shapes of kitchen countertops does Universal Builder’s Choice Marble & Granite fabricate?

What countertop design styles does Universal Builder’s Choice Marble & Granite most often implement in Richmond, VA?

What is the service area of Universal Builder’s Choice Marble & Granite?

What types of clients does Universal Builder’s Choice Marble & Granite work with?

Does Universal Builder’s Choice Marble & Granite have its own countertop fabrication facility?

Does Universal Builder’s Choice Marble & Granite offer any discounts on countertop fabrication in Richmond, VA?

What is the price category of Universal Builder’s Choice Marble & Granite in Richmond, VA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Universal Builder’s Choice Marble & Granite?

What is the fabrication and installation timeline for a countertop at Universal Builder’s Choice Marble & Granite?

How long does it take Universal Builder’s Choice Marble & Granite to prepare a quote for countertop fabrication and installation?

Does Universal Builder’s Choice Marble & Granite offer cutouts for sinks, cooktops, or other elements?

What guarantees does Universal Builder’s Choice Marble & Granite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Universal Builder’s Choice Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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