Tops In Countertops, Inc.
since 1997
Examples of works performed by Tops In Countertops, Inc.
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About Tops In Countertops, Inc.
total score
Exact value: 59.420645 out of 100.
Do you need a new tabletop? Tops In Countertops, Inc. is a trusted producer of stone furniture which fabricates countertops of consumers’ dreams. It offers an array of design options; customers can select matching patterns for any premises. The brand has existed in the industry for over 18 years. Its facility is equipped with the required machinery to process different stone species. The fabrication process starts with slab supply. Custom kitchen and vanity countertops are produced based on individual measurements and drafts developed by the brand’s designers and agreed upon with clients.
Customer Feedback Score
reviews: 57
YELP
reviews: 13
reviews: n/a
CoCo
reviews: n/a
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Kitchen
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Outdoors
Commercial
Fireplaces
Sill rail
Contact Tops In Countertops, Inc. for a Free Estimate
3100 N Nevada Ave, Colorado Springs, CO 80907
Additional benefits of Tops In Countertops, Inc.
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Countertop Installation
Granite supplier
Countertop store
Reviews about Tops In Countertops, Inc.
All (14)
Google (14)
David Y
Date: 2024-11-08 16:30:14
Outstanding! We were so pleased with everything about our experience with this company! Everything from their customer service, install, to great competitive pricing. Steve and the install team were amazing, friendly, professional and extremely knowledgeable. Tina helped us through our customer service and questions. We had a very demanding fireplace project, and it ended up turning out 100% perfect. Whenever I need to work with stone, I will never go with anyone but Tops In Counterparts! Do yourself a favor, and spare the trouble looking elsewhere!
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Kelsi Miller
Date: 2022-08-10 23:19:15
I’m extremely upset and displeased with my experience here. First, according to Tops in Countertops Inc. we had to install our own bracket directly into the stud (which required us drilling a hole into our wall and spending more money on top of the cost of the project already for the bracket and to patch the wall) and send pictures for approval before the would agree to install the granite. Second, everyone who works there keeps mentioning “we don’t do plumbing” so they couldn’t reconnect our plumbing under the sink that they disconnected on the day of our install. And as we go to reconnect everything we find out that the faucet we purchased from them is not adaptable to the our preexisting water lines under the sink. So now, we have to pay for a plumber…and we’re still without water in our bathroom. Just know if you hire this company, you’re going to need to do a lot of your own work and research and basically become a contractor and a plumber….what did I pay you guys for?
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Lady of Leisure
Date: 2021-11-28 02:55:14
We had Tops In Countertops do the countertops in our new build...the kitchen with an oversized island, 4 bathrooms, mudroom and full sized bar. They were so helpful in the decision making process and did a beautiful job in a reasonable amount of time, in spite of the pandemic, which seemed to slow down other aspects of the build. We'd hire them again in a heartbeat. A special thanks to Gary for all your help and patience!
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XYZ Colorado
Date: 2023-03-20 16:08:04
We have had our counter tops for a few years already. We ordered it through lowes. They were not the cheapest but reasonably priced. The guys had to come out at least 3xs because everytime they came out we seen flaws. That should have been a sign that these were not good counters. We finally got inpatient because we were without kitchen tops for so long that we finally approved our quartz tops with 1 scratch. Well not so long after did we see a chip, then a crack. The paperwork we signed does not warrant against these items. They actually have a long list of what they won't cover (go figure) so we left it alone. Well, now and behold we have another chip. We are not hard on our countertops so not sure why this keeps happening. We love the look but not happy about the material at all. We were told quartz was durable and one of the best. Lol, nope not ours.
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Steve Buellesbach
Date: 2024-12-04 17:50:21
Horrible experience with a horrible company. Their installer, Gary, is incompetent and does not know how to use a level. After his second visit (counters were level both visits, he was just too unsure of himself), his behavior was extremely disrespectful. Upon receiving our quote, we were charged with FOUR re-measure fees, and they refused to remove these fees. While speaking with Diana and Nicole in their office, both seemed unsure how to properly install countertops and both were very rude over the phone. Based on other reviews, many of their other customers have experienced the same thing, and this poor excuse for a countertop company tries to get away with half hearted excuses instead of owning up to their mistakes. Highly recommend you DO NOT USE THIS COMPANY. As someone with a decade in construction, there are many other better companies in the area.
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Hannah Carter
Date: 2024-12-04 19:21:29
WORST experience I have ever had with a contractor. We had four re-measure fees on our bill for $120 each that were never disclosed to us. They sent a technician out after we told them we did not have our counters in yet and charged us for the visit because they did not read their email. The next three visits, the technician claimed our cabinets were not level enough to measure (my husband is a construction superintendent and verified they were level within 1/16”). The technician was incompetent and could not complete a measurement. Nicole and Diana were extremely rude on the phone and could not provide us with an itemized receipt of the extra charges. They then cancelled our job after 8 weeks of being without countertops and refused to set us up with an alternate installer. They will not get back to us and will not refund us the money we have spent.
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Nimi Shak
Date: 2024-12-11 02:18:35
We are not happy. Pros: 1. Their price was reasonable comparing to the other companies we got quote from. 2. They were on time and did not miss the deadline. 3. They will come back to resolve residual issues quickly Cons: 1. There were a few scratches and dints on the counter tops when they installed it and we noticed them after they left. 2. They didn’t do the measurements right. We tried to put things in their original place, but the stove did not fit in its place. 3. They came back to repair the scratches and dents and cut the countertop exes so the stove would fit in its original place, but they removed the whole countertop and took it outside and they broke the stone in half below the sink, and they glued the crack (which is visible). 4. Also, they were not respectful of the property and their muddy shoes prints were all over the carpet which we had to spend money to have someone to come and clean them. Ps. After 2 years our countertops still look ugly with those cracks.
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Robin Boyer
Date: 2025-01-14 16:51:16
I just had my counter tops installed today and I couldn’t be happier with them, they are absolutely beautiful and fit perfectly, the guys that installed them were very professional and did an amazing job and answered any questions I had about taking care of them, I highly recommend this company to everyone you would not regret it you will love them as much as we do.
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Inocencia Martinez
Date: 2021-11-12 15:58:42
TOP IN COUNTERTOP!! Was awesome… they provided out service bar at Tacos Del Gordo… it came out beautiful!! Tina at Tops was a pleasure to work with very professional and courteous! Will do work with them again!!
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Marcy Deeds
Date: 2018-07-24 14:36:41
Awesome Customer Service!!! This photo doesn't even do their work justice. We love our Zeus White Quartz counterop from Tops in Countertops. We had an excellent installation and very helpful staff. We love this place and highly recommend their workmanship.
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Liz Hurley
Date: 2024-03-12 18:52:58
Tops In Countertops installed our quartz countertops through Lowes. The office staff was professional and prompt with all correspondence. The crew was extremely friendly, answered questions, and the final product looked flawless. I had an unrelated issue with the countertops due to Home Depot's appliance install crew, and Tops sent out the same crew (we requested them) to fix the problem. Perfect experience from beginning to end.
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Nicole Reinan
Date: 2025-01-10 14:42:05
Nicole was great to work with for our Lowe’s install and kept me up to date of requirements and expectations. Install was quick and professional and we love our counters for our kitchen and bar!
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Teri Jackson
Date: 2019-06-18 22:05:14
First off, we really like the product we chose. The people at Crossville were very helpful and friendly when we were choosing our slabs and backsplash, etc. As for Tops in Countertops, after many emails to get the correct estimate, we finalized and paid in full upon request. The installers were very nice. Three of the pieces out of six broke upon installation. We are still very worried about using the countertops! The installers did a nice job of glueing them back together. They worked very hard and cleaned up after themselves. Due to the broken slabs their 4-5 hr job turned into a 9 hour job. We'd requested a specific type, although not custom, edge to our countertops. They were not formed with that request in mind. We were told we could see the drawing and placement on the slabs prior to installation and that did not happen. It's too bad, because they put a vein on a corner, which is where it broke. and they put the most colorful part in a place that is generally covered on our countertops by an appliance. So, the highlighted areas aren't in very great positions. I'm surprised that after spending thousands of dollars on countertops and such the salesperson or company hasn't called to see how we like our countertops. For those reasons we will not recommend them to our friends, nor will we use them when we do the rest of our remodeling.
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Harry Herman
Date: 2024-10-02 19:24:18
We recently had granite countertops installed in our home, and we couldn’t be happier with the results! The countertops have completely transformed our kitchen, giving it a sleek, modern look while maintaining a timeless elegance. The quality of the granite is outstanding, and the craftsmanship is impeccable. Every detail was handled with care, from the precision of the cuts to the smooth finish. A special thank you to Nicole G for her exceptional service throughout the entire process. She was knowledgeable, responsive, and made the experience seamless. Nicole went above and beyond to ensure everything was perfect, and her attention to detail really stood out. We are thrilled with the outcome and highly recommend their services to anyone looking for high-quality granite countertops. Thank you again, Nicole, for making our kitchen renovation such a success!
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3100 N Nevada Ave, Colorado Springs, CO 80907