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Lansing, MI City Rating: We have identified this city as the primary city for this contractor.

Top Shop Inc

since 1972

Examples of works performed by Top Shop Inc

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About Top Shop Inc — Ranked №8 Countertop Fabricator and Installer in Lansing, MI

44.71

total score

The main rating value calculated from more than 30 indicators.
Exact value: 44.711359 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Top Shop Inc, founded in 1972, ranked number 8 in Lansing, MI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Top Shop Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Top Shop Inc: Total Score & Key Ratings

The Total Score of 44.71 out of 100 achieved by Top Shop Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Top Shop Inc has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.11 out of 5.

You can read detailed information and evaluations from our independent research of Top Shop Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Top Shop Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Top Shop Inc

The company Top Shop Inc. offers a full range of countertops services. The company has been working for more than 40 years in this segment and has the experience to provide high-quality service. The organization provides the manufacture, sale, delivery and installation of countertops made of natural stone. The firm cooperates with private homeowners and contractors. Top Shop Inc. is the right choice. Designers and craftsmen will help you make a choice and prepare the best option. High-quality products, fine workmanship and affordable prices.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.111111 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

5

Yes

Production time

1

Very Slow

Deposit Level

2

High

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Top Shop Inc

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

In store shopping

Countertop store

Reviews about Top Shop Inc

All (13)

Google (10)

Yelp (3)

Source: icon-google Google
avatar

Corey Herman_g

Date: 2014-06-25 14:59:27

These guys are wonderful to deal with and do AMAZING work! They came into my home and took all the measurements needed (instead of relying on my measurements) and built us beautiful WilsonArt HD laminate counter tops that look amazing in my kitchen. The house was built in the 50's and the walls are not square so they had a challenge which they easily met. Their service is superior and to top it all off they beat the big box price quotes I had with me when I originally met with them. This is a family owned and operated business that you can't go wrong with. My wife and I are so happy with the results!

Source: icon-google Google
avatar

Martin Jay

Date: 2024-05-14 17:11:52

This was my second experience with the top shop. I appreciate the friendly knowledgeable staff that answered all my questions and guided me so I could make correct decisions. Their prices and service could not be beat. The installation team was also top notch and professional. I'm happy I chose them over the other companies I received bids from and know you will too!

Source: icon-google Google
avatar

Diane David

Date: 2021-10-06 10:12:10

Tim from Top Shop was very professional installing my new counter tops in my kitchen. I love the way they turned out. I would recommend the Top Shop Inc for anyone needing new counter tops. The price was very reasonable.

Source: icon-google Google
avatar

Nancy Lansing

Date: 2024-10-10 22:05:34

Known this business since 1984. Best customer service, products, and quality service. Looking to update kitchen, offered exactly what I'm looking for.

Source: icon-google Google
avatar

Ben Berry

Date: 2020-06-27 02:09:16

Honestly this may have been the best customer service I've ever had. Anthony took a lot of extra time to assist a novice DIYer. He even took the time to help me with an unrelated issue. If I could give 6 stars, I would. Great product and came in stock very quickly.

Source: icon-google Google
avatar

Nate Potts

Date: 2021-03-25 20:23:23

Eliminate the stress of seeking 3 bids and go straight to these guys. My project was a smaller project that I'm confident wasn't the most lucrative for them. From the first phone conversation, Anthony and Tim both made me feel as though it was a million dollar project regardless. And if that wasn't impressive enough, Anthony sent me a text just a couple of hours after my product arrived at my house to make sure it was delivered safely and that I was pleased with it. Top notch knowledge and service from these guys. Couldn't thank them enough.

Source: icon-google Google
avatar

Kelly DeMattos

Date: 2024-10-17 15:16:07

I couldn’t be happier with my counter tops. This company is so easy to work with. The quote was straightforward, scheduling the install was fast, and the actual finished product is beautiful. Thank you!

Source: icon-google Google
avatar

Amanda Conn

Date: 2021-10-02 19:30:26

Tim from Top Shop came and put new counters in our kitchen. He did an amazing job! Very professional, friendly, and genuinely looked like he was enjoying the job. Couldn't be happier with the way they turned out!

Source: icon-google Google
avatar

S Brogan

Date: 2023-07-12 20:15:34

We were so glad we went to the Top Shop for our new kitchen counters. From the time I first walked into their store, through the decision making, ordering, measuring, tear out and installation, Anthony and his brothers were amazing to work with…. friendly, knowledgeable, skilled, great communicators. And when there was a glitch with another company, they were right there to help keep things moving smoothly. The pricing was very reasonable, the quality of service/materials was excellent, and the brothers themselves were wonderful to work with. You won’t be disappointed.

Source: icon-google Google
avatar

Thomas Dault

Date: 2022-02-07 12:16:29

Anthony and the team at Top Shop were great to work with. They let us know each step of the process, provided insight as needed, counter tops came out awesome! Thank you.

Source: icon-google Yelp
avatar

Sam L.

Date: 2021-11-19 15:01:07

The Top Shop Team did an outstanding job on a tricky project. They could have taken a shortcut but didn't - they did it right! On time, professional, friendly and hard working! Fair price for the work. Highly recommend.

Source: icon-google Yelp
avatar

Kathy F.

Date: 2019-10-03 17:36:23

Great people to work with, and really quality work for a good price! They installed new counter tops in our kitchen last week and they could not have done a better job and it looks so good! We had been told by a big box store we would need to have a seam across the wide part of the big L shaped counter, Top Shop was able to put a tiny seam at the sink, cannot even see it. Friendly, helpful, and great work. I do not see how you can go wrong working with this place.

Source: icon-google Yelp
avatar

Corey H.

Date: 2014-06-25 15:17:36

These guys are wonderful to deal with and do AMAZING work! They came into my home and took all the measurements needed (instead of relying on my measurements) and built us beautiful WilsonArt HD laminate counter tops that look amazing in my kitchen. The house was built in the 50's and the walls are not square so they had a challenge which they easily met. Their service is superior and to top it all off they beat the big box price quotes I had with me when I originally met with them. This is a family owned and operated business that you can't go wrong with. My wife and I are so happy with the results!

FAQ About Top Shop Inc — Based on Independent Research

What materials can I order a countertop from Top Shop Inc?

What types of spaces does Top Shop Inc fabricate countertops for?

What shapes of kitchen countertops does Top Shop Inc fabricate?

What countertop design styles does Top Shop Inc most often implement in Lansing, MI?

What is the service area of Top Shop Inc?

What types of clients does Top Shop Inc work with?

Does Top Shop Inc have its own countertop fabrication facility?

Does Top Shop Inc offer any discounts on countertop fabrication in Lansing, MI?

What is the price category of Top Shop Inc in Lansing, MI?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Top Shop Inc?

What is the fabrication and installation timeline for a countertop at Top Shop Inc?

How long does it take Top Shop Inc to prepare a quote for countertop fabrication and installation?

Does Top Shop Inc offer cutouts for sinks, cooktops, or other elements?

What guarantees does Top Shop Inc provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Top Shop Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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