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About Top Notch Stonework LLC — Ranked №9 Countertop Fabricator and Installer in Bluffton, SC
19.33
total score
The main rating value calculated from more than 30 indicators.
Exact value: 19.330799 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Top Notch Stonework LLC, founded in 2019, ranked number 9 in Bluffton, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Top Notch Stonework LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Top Notch Stonework LLC: Total Score & Key Ratings
The Total Score of 19.33 out of 100 achieved by Top Notch Stonework LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Top Notch Stonework LLC has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.05 out of 5.
You can read detailed information and evaluations from our independent research of Top Notch Stonework LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Top Notch Stonework LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Top Notch Stonework LLC
Troy is the owner and operator of Top Notch Stonework and a native of Hilton Head Island. Top Notch Stonework offers countertop fabrication and installation using Marble, Granite, Quartz and other stones. The company works closely with clients to offer them options that are tailored to their needs.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 23
Google
5
reviews: 20
YELP
2.3
reviews: 3
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.05 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of Top Notch Stonework LLC.
Unfortunately, we were unable to reach Top Notch Stonework LLC during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Top Notch Stonework LLC directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of Top Notch Stonework LLC.
Unfortunately, we were unable to reach Top Notch Stonework LLC during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of Top Notch Stonework LLC, but only indicates the absence of data. Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
1.8
Emerging
Company Age
Top Notch Stonework LLC is an emerging company, established in 2019.
Our research showed that Top Notch Stonework LLC began operating in 2019, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Top Notch Stonework LLC directly to confirm the company’s age.
Own Office
0
No Data
Own Office
We were unable to confirm whether Top Notch Stonework LLC has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Top Notch Stonework LLC operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Top Notch Stonework LLC directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether Top Notch Stonework LLC has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Top Notch Stonework LLC operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Top Notch Stonework LLC directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether Top Notch Stonework LLC offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if Top Notch Stonework LLC provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Top Notch Stonework LLC directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from Top Notch Stonework LLC.
Unfortunately, Top Notch Stonework LLC did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Top Notch Stonework LLC directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Top Notch Stonework LLC.
Unfortunately, Top Notch Stonework LLC did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Top Notch Stonework LLC.
Unfortunately, Top Notch Stonework LLC did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Top Notch Stonework LLC remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Top Notch Stonework LLC directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Top Notch Stonework LLC.
Unfortunately, Top Notch Stonework LLC did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Top Notch Stonework LLC, which is recognized in our rankings for other parameters. We recommend reaching out to Top Notch Stonework LLC directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Top Notch Stonework LLC
Onsite services
Wheelchair accessible parking lot
Stone supplier
Bathroom remodeler
Service establishment
Granite supplier
Kitchen remodeler
Marble contractor
Natural stone supplier
Reviews about Top Notch Stonework LLC
All (13)
Google (10)
Yelp (3)
Source:Google
Toni Rymer
Date: 2022-06-18 15:11:36
Troy & team were punctual, professional, efficient, dependable, and involved my fiancé and I every step of both a full kitchen & bath projects (and he took the extra steps of finishing an alcove to complete the design, Troy is a true artist). Will definitely use again & highly recommend Top Notch Stonework LLC. for your countertop needs!
Read more
Source:Google
Joseph Castagnino
Date: 2024-11-19 14:09:09
Troy showed up as promised and did a great job. He's super knowledgeable and went above and beyond. Highly recommended
Read more
Source:Google
Shawn Hearn
Date: 2020-09-10 16:19:21
Mr. Chisholm and his crew were very impressive. I trusted him to install custom granite countertops for my mother's kitchen for her birthday. His work is BEAUTIFUL. He even used spare pieces to add accents to other areas of the kitchen. Definitely got more than we bargained for. I'm trying to get on his schedule to have my own kitchen and bathrooms done before Christmas! Thanks again for making mom's birthday a lifelong memory!
Read more
Source:Google
Mika Simone
Date: 2020-09-10 13:28:07
I love working with upcoming business’ and Top Notch Stonework did not disappoint at all. The owner Troy was very professional in helping me find the perfect stone and he also was very helpful with my budget that I had set. They made my island and counter top look amazing.😍 I would most definitely recommend them.
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Source:Google
Tao Spetseris
Date: 2024-08-10 00:41:51
Troy did a great job for my countertop. He pays attention to details and works hard. He treats each piece of stone as a piece of art. We are happy with his work.
Read more
Source:Google
Stanley Heasley
Date: 2023-01-02 01:14:13
Troy and team did an excellent job with my kitchen and bar. We now have beautiful quartz counter tops. Troy is committed to customer satisfaction and attends to every detail to ensure customers are delighted. ....A great professional dedicated to his craft.
Read more
Source:Google
Caitlin Suger
Date: 2024-03-26 03:07:03
We love our new countertops! The work that Top Notch Stonework did completely updated and transformed our condo. Troy, the owner, is excellent to work with, he is very precise and thorough, and the process was smooth from start to finish. He's also very kind and communicative, and was patient with us during our hectic move-in. Additionally, he's cost-conscious and does excellent work at very reasonable prices. We highly recommend going with Troy for your stone work needs!
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Source:Google
Africa Aiken
Date: 2021-06-05 23:10:30
Top Notch Stonework LLC. is a very great, dependable, and professionally business. He did a great job installing my countertops. He made sure to involve me in every thing that he needed to do. I highly recommend this company!
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Source:Google
Rosemary Thomason
Date: 2022-04-01 13:15:19
Troy was extremely professional and his work is impeccable. We are very happy with the finished products in our kitchen and bathrooms. Highly recommend!!
Read more
Source:Google
Daneen Kincaid
Date: 2021-06-29 15:35:24
Troy did an excellent job with our countertop installations! We appreciated Troy’s perfectionism in getting the perfect fit. Would highly recommend him for your project!
Read more
Source:Yelp
Diane S.
Date: 2020-11-10 16:31:15
Great fabricator and installer of granite/stone countertops for inside or outside needs. Sales personnel could not have been more helpful in the design and implementation of my outdoor kitchen countertop. Had a slight snag with an incorrect measurement provided by outside framing contractor. Kelca's owner stepped to the plate and corrected the problem for an exquisite fit!
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Source:Yelp
Renee B.
Date: 2022-10-05 15:00:49
Very poor install. The counters were cut short and they filled them in with caulk. They followed up with a new cut "backsplash" and it doesn't match.
Very very disappointed and very unhappy with the final result.
Backsplash does not match counter!
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Source:Yelp
Kyle F.
Date: 2022-02-25 18:23:05
Sink installed off center, tooling marks all around the sink cutout and one whole side of the bar was never polished. All this plus missed appointments and the worse communication skills from a company I have ever done business with.
I like the stone from AGM but would have paid way more to go with another company if I could do it again.
Read more
Source:
FAQ About Top Notch Stonework LLC — Based on Independent Research
What materials can I order a countertop from Top Notch Stonework LLC?
During our independent research, we found that Top Notch Stonework LLC offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Top Notch Stonework LLC’s clients in Bluffton, SC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Top Notch Stonework LLC fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Top Notch Stonework LLC is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Top Notch Stonework LLC fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Top Notch Stonework LLC, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Top Notch Stonework LLC most often implement in Bluffton, SC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Top Notch Stonework LLC successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Top Notch Stonework LLC?
The company’s office is located at , but its work is not limited to just the city of Bluffton, SC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Top Notch Stonework LLC work with?
Like many participants in our rating, Top Notch Stonework LLC works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Top Notch Stonework LLC often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Top Notch Stonework LLC have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Top Notch Stonework LLC has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Top Notch Stonework LLC offer any discounts on countertop fabrication in Bluffton, SC?
Unfortunately, during our independent research, we were unable to reach representatives of Top Notch Stonework LLC to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of Top Notch Stonework LLC in Bluffton, SC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Top Notch Stonework LLC. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Top Notch Stonework LLC?
Yes, according to our research, Top Notch Stonework LLC offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Top Notch Stonework LLC?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Top Notch Stonework LLC in Bluffton, SC. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Top Notch Stonework LLC to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Top Notch Stonework LLC in Bluffton, SC. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Top Notch Stonework LLC offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Top Notch Stonework LLC performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Top Notch Stonework LLC provide for its work?
According to our information and industry practice, Top Notch Stonework LLC, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Top Notch Stonework LLC in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Top Notch Stonework LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Top Notch Stonework LLC for a Free Estimate
Top Notch Stonework LLC is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Top Notch Stonework LLC know that you found them through the National Ranking Countertops Contractors!