About Top Designs Inc — Ranked №6 Countertop Fabricator and Installer in Akron, OH
65.24
total score
The main rating value calculated from more than 30 indicators.
Exact value: 65.242313 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Top Designs Inc, founded in 1997, ranked number 6 in Akron, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Top Designs Inc among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Top Designs Inc: Total Score & Key Ratings
The Total Score of 65.24 out of 100 achieved by Top Designs Inc in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Top Designs Inc has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.4 out of 5.
You can read detailed information and evaluations from our independent research of Top Designs Inc’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Top Designs Inc directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Top Designs Inc
Top Designs is a local business that was started in 1997 as the production facility for laminate countertops. Granite and quartz are just two examples of the hard materials that have been added to the company's assortment of countertop surfaces throughout the years. Their facility was upgraded in 2004 with the installation of a digital template system as well as a CNC machine. These two technologies contribute to ensuring that the correct fit is achieved. They upgraded their computer program in order to improve the effectiveness of their job. That also allows lowering the average cost of granite countertops. Group 1 granite slabs are always kept in stock for buyer convenience.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
5.0
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 29
Google
5
reviews: 24
YELP
n/a
reviews: n/a
Facebook
5
reviews: 5
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.399251 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Top Designs Inc as Poor.
Based on our mystery shopper research, the staff at Top Designs Inc showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Top Designs Inc’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Top Designs Inc directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Top Designs Inc as Good.
The staff member from Top Designs Inc who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Top Designs Inc may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.7
Legacy
Company Age
Top Designs Inc is a legacy company, established in 1997.
According to our research, Top Designs Inc has been in business since 1997, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Top Designs Inc directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Top Designs Inc has a dedicated office.
Our research revealed that Top Designs Inc operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Top Designs Inc directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Top Designs Inc has its own production facility.
Our research revealed that Top Designs Inc operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Top Designs Inc directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Top Designs Inc does not offer discounts for veterans.
Based on our mystery shopper research, we found that Top Designs Inc does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Top Designs Inc directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Top Designs Inc as Standard.
During our research, Top Designs Inc quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Top Designs Inc during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Top Designs Inc.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Top Designs Inc as Standard.
Top Designs Inc requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Top Designs Inc may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Top Designs Inc.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Top Designs Inc as Average.
According to our mystery shopper evaluation, Top Designs Inc provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Top Designs Inc.
Affordability
4.4
Below Average
Affordability
We rate the price level of Top Designs Inc as Below Average.
Based on our mystery shopper research, Top Designs Inc provided a quote of $93.18 per square foot for Calacatta Idilio quartz and $79.26 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $7771 for Calacatta Idilio quartz and $6610 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Top Designs Inc.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Top Designs Inc
Small business
Delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Credit cards
Debit cards
In store shopping
Countertop store
Reviews about Top Designs Inc
All (13)
Google (9)
Facebook (4)
Source:Google
Billy Hall
Date: 2021-11-27 01:24:37
I just got lucky to have found Top Designs when we decided get new counters. They were absolutely the best! From picking out what we wanted to ordering to measuring and installing, they were so wonderful and fast! I will recommend them to everyone!!
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Source:Google
T BURN
Date: 2021-11-23 10:23:06
Top Designs just did our countertops after a bad house fire and they look fantastic! Brandans knowledge of the surfaces helped us to pick out a countertop that not only looks awesome but was cheaper the pick I originally had wanted. The installation is very tight and crisp looking. The one seam we have is basically invisible. Wish I had the time to see them put it in and how they worked their magic. Thanks alot guys we couldn't be more pleased. The granite looks even better up close then it looked when we picked it out!
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Source:Google
Robert O
Date: 2022-07-27 12:39:21
These folks are awesome. We needed to have a repair done to our RV. It was a smaller job but they treated us like first rate customers. Brandon listened to what we needed and got us in touch with Heath - the master of all solid surface fabricators. The repair turned out beautifully! Would absolutely recommend Top Designs.
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Source:Google
Joe Burrier
Date: 2024-03-29 14:46:22
Worked with Denise for my new quartz countertop. She did a great job helping me select a slab and a nice sink to go with it, and the installation job turned out very nice. I feel like their prices are fair and I'm fully satisfied with my experience. I'd definitely use them again and will recommend them to others in the future.
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Source:Google
Thaddaeus Chastain
Date: 2020-12-15 19:58:45
Top Design to the rescue! We were originally getting our counter tops contracted through another company and they dropped the ball. Top Design had us installed and done in half the time the other company took to even order the countertops. Ask for Bob if you want a knowledgeable professional with excellent customer service.
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Source:Google
Maureen Davis
Date: 2019-04-01 13:46:26
We couldn't be more pleased with the professionalism of the staff and installers, plus the awesome quality of our new countertops!! These guys did a great job at every point, creatively handling the quirks and challenges of our 111yr old home, with its uneven surfaces and walls. We'd highly recommend Top Designs to anyone interested in new countertops of any kind!!
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Source:Google
Daniel Leffler
Date: 2023-05-30 19:16:11
Top Designs was great to work with. I dropped off my very rough sketch and dimensions and pick out the quartz from a remnant. They called to make sure which sides needed edging and to verify the details. I had my slabs in a week. Best service on my project.
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Source:Google
Dave Bugajski
Date: 2020-05-28 17:13:13
Top Designs did an awesome job on our new countertop and sink install! Dean, Heath, and the rest of their team were courteous and professional. Even when things did not go exactly as planned, they stood behind their product and made it right. I would certainly recommend Top Designs as THE company to use when doing a countertop project!
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Source:Google
Amy Bornstine
Date: 2018-06-28 13:08:51
Top Designs installed my new vanity top. I chose from a wide variety of granite and quartz remnants. The top was finished and installed within just a few short weeks. I highly recommend Top Designs for any countertop project. The customer service was fantastic and my vanity top is beautiful.
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Source:Facebook
Logan Weirick
recommends
They did a great job with our countertops. They allowed us to pick the exact slab we wanted and also exactly where we wanted it cut. They did what they said they would do right when they said they would. No delays and no issues at all. I'll recommend them to everyone I know! Excellent work guys!
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Source:Facebook
Tim Geier Jr.
recommends
Top Design did an amazing job with our quartz countertops in our new kitchen! They were so easy to work with and the project turned out beautifully. We highly recommend this company for all your countertop needs.
Read more
Source:Facebook
Debbie Kiszak
recommends
Beautiful quartz countertops for our new kitchen! Installers were quick and professional, doing great work. Highly recommend Top Design!
Read more
Source:Facebook
Melody McCulty Betts
recommends
Fantastic to work with. Great pricing and awesome selection of stone, laminate, solid surface.
The staff knows what they are talking about and are great at helping you pick out what is right for you.
Read more
Source:
FAQ About Top Designs Inc — Based on Independent Research
What materials can I order a countertop from Top Designs Inc?
During our independent research, we found that Top Designs Inc offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Top Designs Inc’s clients in Akron, OH for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Top Designs Inc fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Top Designs Inc is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Top Designs Inc fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Top Designs Inc, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Top Designs Inc most often implement in Akron, OH?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Top Designs Inc successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Top Designs Inc?
The company’s office is located at 1700 Wall Rd, Wadsworth, OH 44281, but its work is not limited to just the city of Akron, OH. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Top Designs Inc work with?
Like many participants in our rating, Top Designs Inc works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Top Designs Inc often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Top Designs Inc have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Top Designs Inc has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Top Designs Inc offer any discounts on countertop fabrication in Akron, OH?
According to our research, Top Designs Inc does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Top Designs Inc may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Top Designs Inc in Akron, OH?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Top Designs Inc. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Top Designs Inc?
Yes, according to our research, Top Designs Inc offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Top Designs Inc?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Top Designs Inc in Akron, OH. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Top Designs Inc to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Top Designs Inc in Akron, OH. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Top Designs Inc offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Top Designs Inc performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Top Designs Inc provide for its work?
According to our information and industry practice, Top Designs Inc, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Top Designs Inc in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Top Designs Inc. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Top Designs Inc is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Top Designs Inc know that you found them through the National Ranking Countertops Contractors!